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General and Behavioral InterviewingGeneral • Behavioral Interviewing 1. Tell us about yourself and your background as it relates to this position you are applying for. 2. Why are you interested in this position? 3. How do you feel about working with the public? 4. What type of work environment works best for you? 5. Specifically, what attracts you to this line of work as a career? 6. Why would you leave your current job, or why did you leave your last job? 7. What are your long term and short term goals? 1. Sometimes it's easy to get in "over your head". Describe a situation where you had to request help or assistance on a project or assignment. 2. Give an example of how you applied knowledge from previous work to a project. 3. If you were asked to research and prepare a profile on a company what would your steps be for completing the project? 1. Describe a situation where others you were working with on a project disagreed with your ideas. What did you do? 2. Describe a situation in which you found that your results were not up to your professor or supervisor's expectations. What happened? What action did you take? 3. Tell of a time when you worked with a colleague who was not completing their share of the work. 4. Who, if anyone, did you tell or talk to about it? Did the manager take any steps to correct your colleague? Did you agree or disagree with the manager's actions? 5. Describe a situation in which you had to arrive at a compromise or guide others to a compromise. 6. How do you establish working relationships with new people? What steps do you follow to study a problem before making a decision? 2. Tell us about your computer skills? Describe your experience with technical applications and programs? 4. Have you had any Web design experience or any GIS mapping training? We can sometimes identify a small problem and fix it before it becomes a major problem. Give an example(s) of how you have done this. 6. Describe a situation in which you had to collect information by asking many questions of several people. 7. In a supervisory or group leader role, have you ever had to discipline or counsel an employee or group member? What was the nature of the discipline? What steps did you take? How did that make you feel? How did you prepare yourself? Recall a time from your work experience when your manager or supervisor was unavailable and a problem arose. What was the nature of the problem? How did you handle that situation? How did that make you feel? 9. Recall a time when you were assigned what you considered to be a complex project. Specifically, what steps did you take to prepare for and finish the project? Were you happy with the outcome? What one step would you have done differently if given the chance? 10. What was the most complex assignment you have had? What was your role? 2 FVXWJFV311w" How was your transition from high school to college? Did you face any particular problems? 2. Tell of some situations in which you have had to adjust quickly to changes over which you had no control. What was the impact of the change on you? 11iTAM N Ctc`111I1►`1171I'll 1. Compare and contrast the times when you did work which was above the standard with times your work was below the standard. 2. Describe some times when you were not very satisfied or pleased with your performance. What did you do about it? 3. What are your standards of success in work / school? What have you done to meet these standards? 4. How have you differed from your supervisors in evaluating your performance? How did you handle the situation? Give examples of your experiences at school or in a job that were satisfying. Give examples of your experiences that were dissatisfying. 2. What kind of supervisor do you work best for? Provide examples. 1. Describe some projects or ideas (not necessarily your own) that were implemented, or carried out successfully primarily because of your efforts. 2. Describe a situation that required a number of things to be done at the same time. How did you handle it? What was the result? 3. Have you found any ways to make school or a job easier or more rewarding? ":3I 1f 11MO7 w o►f ;1 What tricks or techniques have you learned to make school or a job easier, or to make yourself more effective? How did you learn that? How do you determine priorities in scheduling your time? Give examples. Describe a time in school when you had many projects or assignments due at the same time. What steps did you take to get them all done? 0. � 1. Tell of a time when your active listening skills really paid off for you -maybe a time when other people missed the key idea being expressed. 2. What has been your experience in giving presentations to small or large groups? What has been your most successful experience in speech making? 1. Tell of the most difficult customer service experience that you have ever had to handle -perhaps an angry or irate customer. Be specific and tell what you did and what the outcome was. SENSITIVITY: Give an example of when you had to work with someone who was difficult to get along with. Why was this person difficult? How did you handle that person? 2. Describe a situation where you found yourself dealing with someone who didn't like you. How did you handle it? 3. We all have heroes. Who is yours and why? We have all had to deal with something stressful in our lives, tell me about the most stressful situation you have had to deal with, and how did you handle it? 0 °i 1. If I met your former boss at a social gathering and asked to hear one sentence that describes you, what would that sentence be? 2. Is there anything that would interfere with regular attendance at work? 3. We normally do a background check on candidates prior to hiring them. Is there anything in your background now that we may find out during the check? 4. Do you have any questions of us? 5. Do you want this job? 6. Who is your favorite Professional Football team?