13. Discussion - Downtown Planning WorkshopDate: May 29, 1998
To: Glen Neier, Interim City Manager
From: Ross Plambeck, Redevelopment Manager
RE: Downtown Revitalization Proposals
The downtown merchants have expressed an interest in several approaches to continue the
revitalization efforts in Kalispell. A petition was presented to City Council for hiring a
consultant, Dan Burden, to assess the needs of the Central Business District. Other suggestions
for consulting services included a firm that assisted Couer d'Alene and the Main Street Program
through the National Trust for Historic Preservation.
I have been trying to find the name of the firm that worked in Couer d'Alene, but have only been
able to leave messages at several places with no response yet. On June 1 Ith, the Main Street
Program will have a follow-up conference in Butte to the one that was video-conferenced a
couple of months ago. The first Main Street conference was to discuss the purpose and goals of
the program. The conference on the I I' will be more of a nuts-n-bolts approach. I have faxed
the names of the Council and Mayor to have invitations sent to them. Unfortunately, this one
will not be video-conferenced. Main Street is looking to establish a state wide program that will
allow cities to participate quicker and cheaper than on an individual basis. I believe several
downtown merchants are planning on attending the Butte conference, and should have some
specifics on that soon.
I think the timing is excellent to look at the Main Street proposals and continue to gather
additional information from other downtown consultants. I've attached some material on what
Main Street is about, and will get other proposals to you as soon as I get a response back.
Thank you for supporting your
community's important Main Street
revitalization program by joining the
Organization Committee. Your member-
ship will help ensure your commercial
district's future as the center of commu-
nity life.
You are joining a coast -to -coast
movement led by the National Main
Street Center and involving more than
1,000 community programs across the
country. Together, these programs have
produced an investment in these districts
of more than $5 billion and spurred the
rehabilitation of countless historic
structures, while providing space for
38,000 net new businesses and creating
100,000 net new jobs for local citizens.
Your participation on the Organiza-
tion Committee will help bring about
similar results for your community and
make your vision for the commercial
district a reality.
This handbook offers tips, guide-
lines, and sample forms to help you:
> Understand the Main Street
approach to downtown revitalization
and organization;
> Develop an effective organization
with clear goals and work plans for
all areas of the program; and
Build an effective and efficient
committee.
welcome
Cl
t 0
What Happened to Main Street?
Downtown and neighborhood business
districts are no longer the primary
providers of goods and services to their
communities. These commercial cores
now suffer from a complicated cycle of
disinvestment: with businesses leaving,
rental rates slip and property owners
have less to invest in their buildings,
giving the district a shabby, uncared-for
appearance and making it even harder to
attract new businesses.
Is There Hope for Main Street?
While many of these changes have
contributed to economic decline, there
are also trends and assets that support
rejuvenation of our Main Streets. For
instance:
■ Many consumers are tired of the
homogeneity and impersonality of
shopping malls and chain stores.
People value personal attention. name
recognition, and exemplary service —
all potential features of traditional
commercial districts.
■ A community's core represents a
substantial share of its economy —
its jobs, its'tax base, its municipal
investment, its businesses.
main street
■ Because consumers are more mobile
today than several decades ago, the
market area that a downtown or neigh-
borhood district can potentially serve
is much Greater than it used to be.
■ More and more Americans enjoy
visiting historic places —not just for
vacation but also for everyday busi-
ness and leisure activities. Traditional
community centers offer unique,
historic shopping environments.
Where Is Downtown Heading?
Even with some trends on its side, Main
Street —and the community image
embodied there —cannot survive without
help. Consider:
■ Most traditional commercial districts
will never again be able to provide
the range of goods and services they
offered 20 or 30 years ago. To
support the rehabilitation and
maintenance of downtown commer-
cial areas in today's market, we must
aggressively expand Main Street's
business mix —and market area.
w
■ Main Street is not "city hall's
responsibility" and yet our "Mom &
Pop" business owners can't do it
alone. A collaborative effort, combin-
ing the unique skills and vantage
points of both public ayd private
sectors, is essential.
■ Main Street's renewal doesn't happen
overnight; it's a gradual process that
begins with small steps, eventually
building our capacity to tackle larger,
more complicated revitalization
projects and problems. `Big fix,"
overnight solutions to downtown
revitalization almost always fail.
■ Traditional commercial districts, like
shopping malls, require full-time,
professional management.
Clearly, Main Street needs an ally, an
advocate, a leader... and that's where you
come in.
What Is the "Four -Point
Approach"?
A community's central business district
often accounts for as much as 30 percent
of the town's jobs and 40 percent of its
tax base. But, Main Street is more than an
economic asset. It is also a community's
crossroad, a place in our hearts and
minds that evokes strong emotions and
helps define our identity.
In recent years, many approaches to
downtown revitalization, from urban
renewal to paint -up, fix -up projects, have
failed because they focused on just one
or two problems, rather than dealing with
the full spectrum of interrelated issues
that affect traditional commercial
districts.
The National Trust for Historic
Preservation's Main Street program
offers an approach to downtown revital-
ization that has been successful in more
than a thousand towns and cities
throughout the country. The four points
described in the next column are the
keys to the success of the Main Street
approach:
■ Organization means getting everyone
working toward the same goal. The
tough work of building consensus
and cooperation among the groups
that have an important stake in the
district can be eased by using the
common-sense formula of a volun-
teer -driven program and an organiza-
tional structure of board and commit-
tees.
■ Promotion means selling the image
and promise of Main Street to all
prospects. By marketing the district's
unique characteristics to shoppers,
investors, new businesses, and
visitors, an effective promotion
strategy forges a positive image
through advertising, retail promo-
tional activity, special events, and
marketing campaigns carried out by
local volunteers.
■ Design means getting Main Street
into top physical shape. Capitalizing
on its best assets— such as historic
buildings and traditional downtown
layout —is just part of the story. An
inviting atmosphere created through
window displays, parking areas,
signs, sidewalks. street lights, and
landscaping conveys a visual message
about what Main Street is and what it
has to offer.
■ Economic Restructuring means
finding a new purpose for Main
Street's enterprises. By helping
existing downtown businesses expand
and recruiting new ones to respond to
today's market, Main Street programs
help convert unused space into
productive property and sharpen the
competitiveness of business enter-
prises.
What Makes "Main Street"
Unique?
The Main Street approach has eight
guiding principles that set it apart from
other redevelopment strate=ies.
1. Comprehensive. Take off the
blinders. No single focus —such as lavish
public improvements, "name -brand"
business recruitment, or endless promo-
tional events --can do the job. Commer-
cial district revitalization is a complex
process requiring a simultaneous,
comprehensive strategy.
2. Incremental. Baby steps come before
walking. Basic, simple activities lead to
a more sophisticated understanding of
the revitalization process and help
members of the community develop
skills to tackle more complex problems
and ambitious projects.
3. Self -Help. Nobody else will save
Main Street. Local leaders must have the
will and desire to mobilize local re-
sources. That means convincing resi-
dents and business owners alike of the
rewards for their investment of time and
money in Main Street, as the heart of
their community.
4. Partnerships. Stop pointing fingers.
Both the public and private sectors have
a vital interest in the commercial district.
Partnership means that all stakeholders
are contributing time. money, and
expertise —often individually, but
sometimes sitting around the same
table —Main Street's table.
5. Assets. History is on our side. To s_ive
people a sense of belonging and pride.
Main Street must capitalize on the
unique assets it already has —qualities
such as distinctive buildings, neighborly
shop owners, and a human scale that
can't be copied out on the strip.
6. Quality. Built -to -last. Shoestring
budgets and "cut -and -paste" efforts
won't do the job. A high standard of
quality must be set for every aspect of
the commercial district: from window
displays to marketing brochures, from
public improvements to storefront
renovation.
7. Change. Skeptics turn into believers.
Almost no one believes Main Street can
really turn around ... at first. Changes in
attitude and practice are slow but
definite —and essential. The Main Street
approach often brings about a major shift
in downtown's use, purpose ... and future.
S. Implementation. Make a difference
TODAY. Most communities have enoush
plans collecting dust on shelves to last
them through the next century. Main
Street's focus is to simultaneously plan
for the future while creating visible change
and activity NOW.