08. Fighting the ChainsSelf -Reliance
By Stacy Mitchell, Institute for Local
This article originally appeared as a three part series in the New Atlantic Independent
Booksellers Association's newsletter, 2000
The chaining of America is proceeding at a staggering pace: 11,000 local pharmacies
have failed since 1990. Local hardware stores are losing ground, while two chains
now control more than one -quarter of the market. Independent bookstores have seen
their market share decline from 58 percent in 1972 to just 17 percent today.
Blockbuster rents one out of every three videos. Starbucks has 2,200 outlets
nationwide. One firm, Wal-Mart, controls fully 7 percent of all consumer spending.
That's the bad news. The good news is that, dismal as the trends are, they are not
inevitable. Across the country, citizens are beginning to fight back. They're packing
city council and planning board meetings, demanding that chains be denied zoning
and building permits, and rewriting local land use rules to protect homegrown
businesses and the unique character of their communities. It's a movement that has
drawn support from a broad base: consumer advocates, historic preservationists,
neighborhood activists, environmentalists, independent business owners, and a
growing group of planners and policymakers.
The success of this movement hinges on challenging conventional wisdom:
Myth One: Chain stores benefit consumers through lower prices and greater
selection.
Most chains have a stated policy to offer deep discounts when they enter a new
market. Translation: undercut the local competition until there is no local competition.
Backed by corporate headquarters, a chain store can afford to operate at a loss for as
long as it takes to secure a dominant position in the market. Then prices begin to rise.
In Virginia, for example, researchers found that prices at several Wal-Mart stores
varied by as much as 25 percent depending on the level of local competition.
Booksellers know perhaps better than anyone what retail consolidation means for
consumer selection. Barnes & Noble certainly carries many titles under one roof, but
these are the same titles offered at each of its 1,000 stores. In aggregate,
independent booksellers stock --and promote ---far more titles than either of the big
chains. They take risks on unknowns and small publishers. I need only drop a few
names to demonstrate what this means: Barbara Kingsolver, Charles Frazier, Frank
McCourt, and Amy Tan.
The same is true of every retail sector. Home Depot and Wal-Martdon't do business
with small and mid -sized manufacturers. They only buy from big manufacturers and
stock a virtually identical mix of goods in each of their outlets. The end result is fewer
choices for consumers, not only in what they buy, but from whom they buy it.
Myth Two: Chain stores generate economic growth.
Local officials often get dollar signs in their eyes at the prospect of a new chain store
coming to town. This is not economic development, however. It is economic
displacement. Unlike new manufacturing facilities, which do generate added wealth,
new retail stores simply displace sales at existing, often locally owned, businesses.
These businesses in turn will experience reduced sales tax revenue, job losses, and
potential failure. Several studies confirm that the end result of new chain store
development is at best marginal overall improvement in taxes and jobs, and, at
worst, a decline.
On top of this, communities will lose the tremendous economic benefits of local
ownership. Unlike absentee owners, local owners keep profits circulating in the local
economy and support other local businesses, like the community bank or
neighborhood print shop. Local merchants are more than providers of goods and
services; they chair neighborhood organizations, host community events, and
contribute more time and money to local causes than absentee -owned firms.
Myth Three: This is simply the natural evolution of the economy. If local businesses
are failing, it must be that they are inefficient, high-priced, and provide poor service.
Certainly some small businesses fail for these reasons, but the tremendous shift from
local to absentee -owned retail that has occurred in the last fifteen years is more the
result of public policies that tilt the playing field by giving large corporations unfair
advantages.
There are numerous examples. Failure to enforce antitrust laws has allowed
corporate retailers to engage in predatory tactics and to exact price discounts
unavailable to independent merchants, even on orders of the same volume.
Exempting mail order and Internet retailers from collecting sales tax has given
remote businesses a 6-8 percent price advantage over local stores. Land use policies
often encourage sprawling retail development on the edge of town, undermining
existing business districts. State and local officials have doled out millions of dollars
in tax incentives and subsidies to chains. Rarely are public funds given to locally
owned stores.
It's time to change the rules. Public policy at the very least should ensure fair
competition. Given the civic, cultural, and economic benefits of local ownership, a
number of communities are going a step further and enacting rules that actively
defend and nurture homegrown businesses.
Planning for Healthy Main Streets
Strong land use planning provides a critical line of defense for communities
concerned about the proliferation of chain stores and sprawling big box development.
Zoning rules can bolster downtown vitality, retain small-scale, pedestrian -friendly
shopping districts, nurture local ownership, and ensure that future development
meets the needs and goals of the community.
Unfortunately, too many cities and towns learn this the hard way. Residents wake up
one morning to discover that Wal-Mart or Borders is on the way. The developer has
already submitted a formal application. The site is zoned for large-scale retail and the
zoning code allows no opportunity for citizens or municipal officials to review or reject
the proposal.
Rather than being left to the mercy of developers, a growing number of communities
are taking a proactive approach. They are adopting land use rules that limit the
growth of chains and protect the community's character and local economy. [see
rules at New Rules Project's
Retail Sector]
Limiting Size
Dozens of towns have enacted ordinances that restrict the physical size of new retail
stores. Size caps can apply to the entire town or just a particular area. After a bruising
five year battle with Wal-Mart, the village of Lake Placid, New York outlawed new
stores that exceed 40,000 square feet. In the Northbeach neighborhood of San
Francisco, residents concerned about the proliferation of upscale chain ? stores
recently convinced the city to prohibit new stores over 4,000 square feet from
locating in the neighborhood. [see rules at New Rules Project's Retail Sector]
Assessing Community Impact
A number of communities now require that new retail development undergo a special
review. In order to pass, the development must meet criteria established by the
community. Criteria may include impact on the environment, public revenue streams,
historic preservation, traffic, the local economy, and community character. In
Greenfield, Massachusetts, for example, new retail stores that exceed 20,000 square
feet must demonstrate that they will not adversely affect the downtown business
district or the character of the community.
Although too late to halt construction of a Borders bookstore, the city of Santa Cruz,
California last fall adopted an ordinance that requires new stores over 16,000 square
feet to obtain a special permit. Designed to enhance the diversity of the business
mix, the law requires a new store to demonstrate that it 1) adds a new type of
business, 2) contributes to an appropriate balance of local, regional, and national
stores, 3) contributes to a mix of small, medium, and large stores, and 4) contributes
to a balance of traditional and non-traditional businesses. Noting that locally owned
stores will more effectively diversify the business mix, the law presumes local stores
automatically meet the criteria, while national chains must make their case to the
community. [see rules at New Rules Project's Retail Sector]
Barring Uniformity
Several communities have outlawed certain types of formula businesses. These
include retail stores, restaurants, hotels and other establishments that are required by
contract to adopt standardized services, methods of operation, decor, uniforms,
architecture or other features virtually identical to businesses located in other
communities. These laws do not prevent a chain store from coming in, but they do
require that the incoming chain not look or operate like any other branch in the
country. This has proven a significant deterrent to chains, which generally refuse to
veer from their cookie -cutter approach.
Calistoga, California, for example, prohibits formula restaurants and hotels, and
requires other formula businesses apply for a special use permit. Boulder, Colorado
is currently considering legislation that would bar all types of formula business from
locating in most areas of the city.
These are a few examples of the many ways cities and towns can use land use
policy to support Main Street merchants and buck the chain store trend. Active citizen
participation in planning decisions can ensure that the needs of developers take a
back seat to the needs of the community. [see rules at New Rules Project's Retail
Sector]
Building Local Business Alliances
Trade associations have played a pivotal role in defending the interests of
independent businesses at the national level. Last year, through a coordinated effort
led by the ABA and regional associations, booksellers successfully fought the
acquisition of Ingram Book Group by Barnes & Noble. This year, attention has turned
to abolishing the sales tax exemption for intemet retailers.
Many of the most critical battles that independent retailers face, however, are not
national in scope, but local. There is a pressing need to build community -wide
alliances that can educate citizens about the value of local businesses, effectively
fight chain store developments, and urge city officials to enact land use policies that
protect the local economy and the character of the community. (Examples of these
policies were described in the last March -April issue of this newsletter).
Perhaps the way to begin is to convene a conversation. About a year and a half ago,
the Institute for Local Self -Reliance held a conference in the Twin Cities. We called it
the Place Matters conference and invited directors a wide range of community -based
enterprises: the local bookseller, pharmacist, hardware dealer, credit union,
community banker, historic preservationist, representatives of public libraries,
independent media outlets, food coops, family farmers, and neighborhood nonprofit
groups. Nearly all of those we called, and most of these were cold calls,
enthusiastically agreed to attend.
We learned three things that day: First, community -based businesses and institutions
all face common challenges brought on by concentrated economic power, changing
technologies, and public policies that favor their big competitors.
Second, community -based enterprises are interdependent. Local retailers do
business with community banks, which in tum are a major source of loans for family
farmers and other small businesses. Family farmers support local merchants in rural
towns. Independent media outlets depend on local businesses for advertising
revenue. This interdependence means that the vitality of any of these sectors
depends on the health of the others.
Finally, we teamed that, although each of these sectors is struggling, together they
represent a substantial and powerful segment of the economy. A coalition of
community -based enterprises in any city would be a powerful force. If Borders Books
tries to open a new store, and the local bookseller protests, it is dismissed as mere
self-interest. Imagine if the opposition also included the local banker, the hardware
dealer, the pharmacist, the cafe owner, the grocer, and members of a variety of
community organizations.
In 1998, a handful of local business owners decided to launch the Boulder
Independent Business Alliance (BIBA), which now includes more than 200
businesses and employs two staff people. The first of its kind, the alliance works to
shift consumer spending to local merchants by highlighting the economic and
community benefits of supporting locally owned stores.
BIBA builds awareness and promotes independent businesses through a variety of
shared marketing efforts. Store window decals urge consumers to buy local and
identify member -businesses as locally owned. Bumper stickers say "put your money
where your house is." Members display and distribute a colorful directory of locally
owned businesses.
BIBA members have also found ways to directly support each other's businesses
through group purchasing and member -to -member discounts.
Last year, RIBA drafted the Community Vitality Act and presented it to the city
council. This four-part local ordinance would 1) require the city to give preference to
local businesses for all city purchases and contracts, 2) require the city to lease city -
owned property only to local businesses, 3) limit additional "formula" businesses, and
4) require some new retail stores to undergo a public review before being granted a
permit to build.
BIBA expects some and perhaps all of the components of the ordinance to be
enacted by the city. Regardless of the measure's ultimate fate, David Bolduc of the
Boulder Bookstore says it has been well worth the effort. The proposal led to a public
forum, substantial media coverage, and much debate, all of which have created a
broader understanding of the importance of maintaining locally owned businesses.
BIBA is helping seed independent business alliances in other cities. For more
information, contact the director, Jeff Milchen, at 303-402-1575 or visit www.boulder-
iba.org.
The proceedings of ILSR's Place Matters were compiled in a report titled "Closer to
Home: A Conversation about Local Ownership and Community," The report and
other resources can be download from the New Rules Project web page at
http://www.newruies.org/misc/resources.htm New Rules Project Home Page
http://www.newruies.org