City of Kalispell Garage ShopSTATEMENT OF QUALIFICATIONS
ARCHITECTURAL & ENGINEERING DESIGN SERVICES FOR A NEW
CENTRAL GARAGE SHOP AND SOLID WASTE EQUIPMENT STORAGE
January 16, 2026
CITY OF KALISPELL
City of Kalispell
Attn: Susie Turner, Director of Public Works
201 First Avenue East
Kalispell, MT 59901
Cushing Terrell submits this Statement of Qualifications in response to the City of Kalispell’s Request for Qualifications for the
Architectural and Engineering Design Services for the new Central Garage Shop and Solid Waste Equipment Storage project.
The Kalispell office will serve as the primary point of contact throughout the process. The primary contact is Fran Quiram,
Principal-in-Charge. Her contact information is: 406.407.7774 I franquiram@cushingterrell.com
Cushing Terrell appreciates the opportunity to support the City’s efforts to expand and modernize its fleet maintenance and
storage operations. The team understands the importance of delivering a Central Garage Shop sized at 13,500 sq. ft. and a
Solid Waste Equipment Storage Building sized at 5,000 sq. ft. Each facility is designed to address operational challenges,
improve daily workflow, and ensure the secure storage of fleet and equipment in climate-controlled environments.
The City’s objectives and challenges are clear. The City requires purpose-built facilities, integrated site utilities, and future-
ready accommodations for evolving public works needs. This project’s successful completion hinges on expert navigation of
property procurement, code and zoning analysis, and responsive design delivered on schedule and within budget. Cushing
Terrell specializes in delivering these services for municipal clients. We bring a multidisciplinary team with proven experience
in similar government projects, including vehicle maintenance shops and storage facilities for local agencies across Montana
and national experience with similar project types.
Cushing Terrell possesses the integrated expertise necessary to support every phase identified in the RFQ. Comprehensive
in-house services span site planning, property procurement, programming, all architectural and engineering disciplines,
and construction administration. Our project management approach is transparent, structured, and responsive. The team
performs careful site evaluations, collaborates closely with City staff, and communicates regularly to keep stakeholders
informed and involved.
Cushing Terrell commits to providing the resources, attention, and expertise necessary to meet the City of Kalispell’s
schedule, budget, and operational requirements. We bring a record of delivering exceptional results for public agencies on
complex, multifaceted projects, on time, on budget, and in full compliance with contract documents.
Cushing Terrell looks forward to partnering closely with the City of Kalispell and community stakeholders. The team will
advance this significant project and support the City’s vision for operational excellence in public works.
Sincerely,
Fran Quiram, AIA | NCARB | LEED BD+C
Principal-In-Charge
franquiram@cushingterrell.com
745 S. Main St. | Kalispell, MT 59901 | 406.257.8172cushingterrell.com
3CITY OF KALISPELL
GENERAL INFORMATION
a. Description of company
Cushing Terrell is a multidisciplinary architecture and
engineering firm. Our firm integrates the skills and
expertise of more than 20 different technical disciplines
into hand-picked teams for any given project. With
multiple disciplines working side- by-side, sharing
unique know-how, and thriving on the energy inspired
by collaboration, Cushing Terrell teams develop
progressive designs for a wide range of projects in the
seven market sectors we serve: commercial, education,
government, healthcare, infrastructure, residential, and
retail.
b. Legal company organization; organization chart
with names
Cushing Terrell operates as a corporation under the
registered name CTA Inc, doing business as Cushing
Terrell. Founded in 1938, the company has decades of
uninterrupted service to the architectural and engineering
markets. Today, Cushing Terrell employs more than 500
professionals, making it one of the largest A/E firms
headquartered in the region.
Cushing Terrell leverages a flat management structure,
empowering all staff to actively participate in decision-
making and contribute to the firm’s continued growth and
success. The Board of Directors sets strategic direction,
ensuring efficient and responsible management across the
company’s offices and teams
BOARD OF DIRECTORS
VERTICAL MARKETS SERVICE SECTORS
Healthcare
Commercial
Education
Government
Infrastructure
Residential
Retail
Architecture | 186
Civil Engineering | 27
Electrical Engineering | 40
Energy Services | 11
Fire Protection | 9
Interior Design | 28
Landscape Architecture & Planning | 14
Mechanical Engineering | 42
Refrigeration Engineering | 31
Structural Engineering | 69
Sustainability | 6
Secretary/Director, Design
David Koel
PRINCIPAL
COO
Jim Armer
PRINCIPAL
Director, Retail
Rob Arthur
PRINCIPAL
Director, Marketing
Chris Aageson
PRINCIPAL
Director, Commercial
Jason Butler
PRINCIPAL
Director, Architecture
Shannon Christensen
PRINCIPAL
Director, Commercial
Brad Sperry
PRINCIPAL
President/CEO
Greg Matthews
PRINCIPAL
Director,
Structural Engineering
Rolf Armstrong
ASSOCIATE PRINCIPAL
4CITY OF KALISPELL
Cushing Terrell holds all requisite professional and
business licenses to practice architecture and engineering
in Montana. We maintain current registrations for the
following professional disciplines and business operations:
• Corporate Registration and Good Standing with the
Montana Secretary of State
• Certificate of Authorization from Montana Board of
Architects and Landscape Architects
• Certificate of Authorization from Montana Board of
Professional Engineers and Professional Land Surveyors
• Professional licensure for architects, engineers (civil,
structural, mechanical, electrical), fire protection
engineers, and landscape architects
• Additional business and local licenses as required for
public works projects in Montana
These licenses ensure that all services provided by Cushing
Terrell comply with local, state, and federal laws governing
professional design, construction documentation,
and contract administration for public sector clients.
Documentation evidencing these licenses, certificates of
good standing, and registration can be made available to
the City of Kalispell upon request.
The firm has executed over 14,000 projects in Montana,
demonstrating extensive experience with local agency
requirements and full compliance with statutory licensing
and regulatory obligations applicable to design
professionals.
Cushing Terrell’s ability to consistently meet the most
rigorous requirements underscores a proven record of
quality, timeliness, and regulatory compliance in support of
municipal and governmental clients throughout Montana.
RELEVANT COMPANY EXPERIENCE
c. List of applicable Montana licenses
Cushing Terrell has built a strong reputation for
consistently delivering high quality, reliable architectural
and engineering services, with a focus on municipal clients
such as the City of Kalispell. Many recognize our firm for its
technical excellence and integrated approach. We offer a
comprehensive range of services, including site selection;
facility and infrastructure design; funding alignment;
permitting; stakeholder engagement; cost estimating;
scheduling; and construction oversight.
Clients regularly praise Cushing Terrell for our collaborative
methodology, clear and proactive communication, and
ability to guide projects through complex funding and
regulatory processes. We have successfully completed
municipal fleet, public works, and operational facility
projects. In every project, Cushing Terrell prioritizes
operational efficiency, longevity, and value. The team
tailors solutions to each client’s needs, maintains
transparency throughout the project life cycle, and
provides responsive service from initiation to completion.
In this service agreement, Cushing Terrell’s commitment to
quality shows through rigorous due diligence, adaptability,
and adherence to best practices. A multidisciplinary team
addresses all aspects of the City’s operational goals, plans
for future growth, and considers budgetary constraints
at every project phase. This approach positions Cushing
Terrell as a trusted partner with deep experience and a
strong commitment to excellence, making us well-suited to
meet Kalispell’s needs now and in the future.
a. Applicant’s overall reputation, service capabilities, and quality as it relates to this service agreement.
Cushing Terrell’s local Kalispell office provides robust
architectural and engineering capabilities. The team
delivers dedicated resources and experienced personnel,
ensuring responsive, high-quality design solutions and
ongoing project support for municipal clients throughout
the region.
5CITY OF KALISPELL
Relevant Experience
Evergreen Fire Station
KALISPELL, MT
This state-of-the-art facility features five spacious apparatus
bays, a 70-person community room, on-site sleeping and
bathing facilities, and a dedicated firefighter day room,
along with all other essential fire station areas. Designed
with safety and durability in mind, the structure is built
using non-combustible materials, including a steel post-
and-beam framework with a reinforced concrete deck.
It is equipped with an advanced vehicle exhaust system
to safeguard firefighters’ health and meets all safety codes with interior drainage systems. The facility’s 14-foot apparatus
bay doors accommodate standard-sized firefighting vehicles and provide the flexibility to house a ladder truck if needed.
Additionally, the facility boasts a well-equipped training mezzanine, offering firefighters enhanced training opportunities
throughout the year to ensure they are always prepared for any emergency.
Park County Road & Bridge Shop
POWELL, WY
This project is in a remote location with on-site water and
septic systems. Site development includes gravel parking
areas with head-bolt heaters and a 20’x 80’ exterior wash
bay immediately adjacent to the building. The building
is a pre-engineered structure comprising a 16,000 sq.
ft. shop space, a 1,475 sq. ft. storage mezzanine, and a
1,860 sq. ft. administrative space. Included are six 80-ft.
long drive-through bays, an 80-ft. long interior wash bay, a
service bay with a lift, and a welding bay with an overhead
crane. Located below the mezzanine is a parts storage/
compressor room and an oil/grease/storage room. The
administration area includes a main office, a crew room, a
laundry room, lockers, toilets, and support spaces.
Humboldt County Facilities and Grounds Maintenance Building
WINNEMUCCA, NV
Cushing Terrell has worked with Humboldt County, Nevada, for more than a decade as their trusted advisor for building
needs. Outcomes from a 2019 county-wide facility master plan identified four significant county needs. The 6,800 sq. ft.
facility provides shop and office space to the county’s facilities and grounds maintenance group. The shop includes four
dedicated areas for welding, carpentry, a paint booth, and plumbing services. The building contains two dedicated offices
for the facilities director and crew chief, a conference/ training room, a breakroom, and locker/restroom facilities.
Stakeholders worked closely with the design team to address the county’s growth and prepare the county to address their
future service needs. The building is currently under construction.
b. List and briefly describe the professional services the company provided to 3 other municipalities or
local government agency for similar projects, along with referrals and references.
6CITY OF KALISPELL
Twin Falls County Highway District Maintenance Facility
TWIN FALLS, ID
This new vehicle maintenance facility consolidated
various undersized shops into one unified center
for dispatch, operations, and heavy equipment
maintenance. The pre-engineered structure functions
as a central shop, supporting daily operations
throughout the service area and providing maintenance
and preparation for vehicles and heavy equipment.
The building offers seasonal storage for all vehicles
and equipment involved in county management,
maintenance, and support activities.
Located on a 30+ acre tract of undeveloped land near Twin Falls, the 30,000 sq. ft. facility includes 4,357 sq. ft. of office,
meeting, locker, and shower facilities; an 11,614 sq. ft. multi-bay maintenance shop and repair bay with a service pit; an
11,440 sq. ft. vehicle and equipment storage area; a 1,389 sq. ft. tool and filter storage room; 974 sq. ft. of paint storage;
and a 724 sq. ft. sign-making shop. Additional features included three service bays with an overhead crane system and in-
ground service pit, space for indoor parking of up to 20 seasonal highway vehicles, perimeter security fencing, hazardous
waste disposal, and vehicle exhaust systems. Cushing Terrell provided architectural design, as well as mechanical,
electrical, and structural engineering services.
US Fish and Wildlife Service, Rydell Maintenance Shop Building
ERSKINE, MN
The new Maintenance Shop Building is a 4,000 sq. ft. facility. The project includes the construction of the maintenance
building with administration space, mezzanine storage, and three vehicle bays that include a vehicle lift and hydronic
radiant heated floors. The structure is a pre-engineered manufactured building system with metal siding and roof. Site work
includes sidewalks, gravel parking areas, an on-site fueling station, landscaping, driveways, an on-site septic system, and a
future building.
Les Schwab Tire Center
BOZEMAN, MT
Cushing Terrell has been a valued consultant for Les
Schwab Tire Centers since 2017. Our work began with
the modernization program of their existing stores and
has expanded to include the development of new stores.
The Bozeman location is a new building just off Interstate
90, attracting motorists from the local community as well
as interstate and cross-country travelers. Exterior features,
including a plaza with seating areas and landscaping,
were incorporated into the design, as the property is visible from two major highways and serves as a gateway into
Bozeman.
The building design reflects Les Schwab’s enhanced aesthetic to achieve the rural/agricultural look required by the
City of Bozeman. The goal of the civil design was to provide a layout that allowed for adequate vehicular circulation
through the site. Pedestrian and bicycle access around the perimeter of the site was also included. The civil project
scope encompassed site access design, water and sanitary service connection design, and stormwater collection and
conveyance design.
7CITY OF KALISPELL
Modern Machinery
BOISE, ID
Cushing Terrell partnered with Modern Machinery to
develop two new building prototypes for strategic
locations throughout the Northwest. The aim was to
increase Modern Machinery’s brand recognition and
provide employees with a functional, attractive, and
comfortable workspace. Our team began assessing
their current spatial needs and incorporated plans for
their future growth. From there, we developed two new prototypes, including the anchor facility at 40,000 sq. ft. and
a mid-size one at 30,000 sq. ft. The conceptual design process included hand sketches, electronic drawings, and 3D
software to visualize different options and test out ideas.
We also considered the orientation of the building, appropriate exterior materials, window placement, access, service
equipment, and utility infrastructure connections such as water, sewer, gas, and electric. We selected building materials
and finishes to honor the industries that Modern Machinery serves (mining, forestry, construction).
United Parcel Service (UPS) Distribution Center Expansion
KALISPELL, MT
Cushing Terrell’s first project with UPS was an
approximately 40,000 sq. ft. expansion to their existing
13,000 sq. ft. distribution center in Kalispell, MT.
The project included surveying and civil engineering
for the phased overhaul of the site to accommodate
the building expansion, additional vehicle traffic, a city
water main and pressure reducing valve relocation,
stormwater management, and a retaining wall. It was
crucial that the existing parcel distribution facility remain
in full operation throughout construction of this building and site expansion which required creative phasing design and
execution.
This project also included the full discipline design team of Architectural, Structural, Landscape, Mechanical, Plumbing,
and Electrical to complete the phased renovation and expansion of UPS’ existing, occupied, and operational facility.
Bish RV
HELENA, MT
Cushing Terrell partnered with Bish’s RV to create a
prototype that would become a recognizable hallmark
for the company throughout the United States. Cost
was an important factor to the client, as was creating
an environment that is unique and welcoming to their
clients. To cut down costs, Cushing Terrell worked with a
premanufactured metal building, but brought in elements
of the outdoors to seamlessly pull the design together.
The prototype included office space, a repair shop, and
large showroom space.
The design was created with growth in mind and allows flexibility to expand and adapt to fit customer needs for
generations to come.
8CITY OF KALISPELL
c. List and briefly describe the professional services the company has performed under the General
Contractor Construction Manager (GCCM) alternative project delivery method, including relevant
project experience.
Cushing Terrell local GCCM Experience:
• Flathead County Facilities Renovations and Expansion Project (North Campus, Justice Courts, District Courts)
• Glacier Park International Airport Terminal Expansion and Renovation
• Montana State University College of Nursing
• Evergreen Fire Station
• Bigfork High School
CASE STUDIES:
Glacier Park International Airport Terminal Expansion and Renovation
Montana State University College of Nursing
Cushing Terrell utilized the GCCM alternative project
delivery method in accordance with the Montana Code
Annotated, in lieu of the traditional design-bid-build format.
We created and provided documents that served as the
instrument to secure a GCCM contract for the Flathead
Municipal Airport Authority. Documents provided included
the Phase I “Request for Qualifications” and selection criteria
required to move to Phase II of the GCCM process. The
Phase II documents included the “Request for Proposal” for
a Guaranteed Maximum Price, Scope of Work documents,
general condition requirements on pricing and bidding
all work included in the GC’s, hourly rates and schedule
delay requirements, interview worksheet criteria for the final
selection, and contracts with the selected GCCM.
Glacier Park International Airport
Rob Ratkowski, Airport Director
406.257.5994 x222 | rob@glacierairport.com
Montana State University secured its largest ever donation
to enhance healthcare services statewide. In collaboration
with Montana’s five major hospital systems, the university
established satellite nursing schools at hospital campuses
in Billings, Bozeman, Great Falls, Missoula, and Kalispell.
This model offers students classroom instruction alongside
direct, hands-on hospital experience, better preparing them
for healthcare careers.
Cushing Terrell was chosen as the design lead for their
strong local presence in all five cities. Employing the GCCM
model, the project designated a different general contractor
at each site. The buildings were designed with significant
parity, enabling an apples-to-apples comparison of
construction approaches, costs, resources, permitting, and
documentation across the regions. This unique experience
provides Cushing Terrell with real-time comparative industry
insights.
MSU Facilities Management
John Scott, Project Manager
406.994.5470 | john.scott9@montana.edu
Flathead County
Pete Melnick, County Administrator
406.758.5503 | pmelnick@flathead.mt.gov
Flathead Valley Community College
Calvin Pippin, Facilities Director
406.471.8700 | cpippin@fvcc.edu
Jane Karas, President
406.756.3801 | jkaras@fvcc.edu
Bigfork School District
Matthew Jensen, Superintendent Kalispell School District
406.751.3400 | jensenm@sd5.k12.mt.us
Martel Construction, Inc.
Ryan Dunn
406.837.1063 | rdunn@martelconstruction.com
References
9CITY OF KALISPELL
d. List and describe any litigation; arbitration; claims filed by your firm against any other jurisdiction as
a result of a contract dispute; any contract or negligence claims filed against your company; premature
termination from a services agreement.
Cushing Terrell has not been involved in any litigation, arbitration, or claims filed against any other jurisdiction as a result of
a contract dispute. There have been no contract or negligence claims filed against the company, nor has there been any
premature termination from a services agreement.
a. Describe the company’s history in the industry. Provide resumes of key personnel in Appendix A, that
will be working on the project.
Our roots trace back to founders Ralph Cushing and Everett Terrell, who established Cushing Terrell in 1938 in Billings,
Montana. They realized that the most effective and efficient approach to providing professional services was offering both
architecture and engineering, a collaborative design and planning strategy.
After 87 years, integrated design and client service remain our core approach to project delivery. As design and engineering
systems become more sophisticated, we continue to add specialists to our staff. We have the resources it takes to guide a
project from concept to completion.
This total service approach reduces management overlap, improves coordination and project delivery, and is key to our
higher client satisfaction.
Appendix A – Resumes of Key Personnel
All key personnel resumes including detailed roles, technical competencies, education, licensure, project examples, and
relevant certifications are available in Appendix A.
b. Briefly describe certifications and licensures held by the company in the state of Montana.
Cushing Terrell upholds Montana’s rigorous licensing standards and is committed to providing services with credentialed
professionals who are current in all regulatory requirements. Our team encompasses Montana licensed professionals across
architecture, civil, structural, mechanical, electrical, and fire protection engineering. Many individuals hold advanced
accreditations, including AIA (American Institute of Architects), LEED Accredited Professional, WELL Accredited Professional,
and Living Future Accredited credentials. At the firm level, we possess business and professional practice licenses that allow
us to perform all services solicited by the City of Kalispell. We also have a proven record of successfully completing over 75
LEED certified projects and 9 Green Globes projects, notably including award winning work within Montana’s public sector.
COMPANY QUALIFICATIONS
10CITY OF KALISPELL
The City of Kalispell is advancing municipal operations by
developing two facilities: a 13,500 sq. ft. Central Garage
Shop focused on fleet maintenance, and a 5,000 sq. ft.
Solid Waste Equipment Storage building designed for
heated storage of four trucks. These projects address
existing infrastructure limitations, enhance maintenance and
storage efficiency, and establish resilient, sustainable assets.
The Central Garage Shop will provide specialized bays for
welding and light-duty service, cold storage, dedicated
areas for parts, tools and oil, as well as an office and break
room. The facility’s design ensures adequate ceiling and
door heights for all city vehicles, with efficient storage, clear
separation of functions, and safe access. The Solid Waste
Equipment Storage building will feature an insulated, high
efficient structure requiring only power for heating.
Site selection is key, options include the west portion of the
city complex or the Westside Tax Increment District (WTIF),
which offers unique funding opportunities. The team will
manage property analysis, due diligence, and acquisition
to align with operational goals and funding. Integration of
utilities, drainage, and surfacing into the site’s master plan is
planned to ensure compliant, efficient development.
Design strategies prioritize adaptability, code compliance,
and scalability, using stakeholder engagement, client
visioning, and up-to-date knowledge of local and state
codes. With decades of experience in Montana and
the region, the team employs a systematic, proven
methodology to deliver long-term, functional solutions.
Project-Specific Opportunities and Constraints
This project provides significant opportunities for
operational improvement and resource efficiency. The
City will receive a purpose built maintenance facility that
supports modern equipment, streamlines workflows, and
enables high quality fleet care. Heated storage will extend
solid waste equipment longevity and enhance employee
safety and productivity during harsh weather.
Selecting between two sites allows the City to leverage
community investments and optimize funding streams,
with the potential to expand project financing by locating
the Central Garage Shop within the WTIF. The team will
conduct a comparative analysis, considering access, utilities,
topography, and cost, to help the City select the best long-
term site.
Key constraints include existing utility layouts, potential
stormwater challenges, and minimizing disruption
to ongoing operations and neighboring properties.
Approximately 18,500 sq. ft. of new construction must
be completed amid active municipal functions and traffic,
requiring a phased approach to control risks, maintain
access, and coordinate sequencing.
Code and zoning issues present both opportunities and
constraints for future ready planning. The team reviews
zoning overlays, parking requirements, emergency
access, and building limitations, remains in early contact
with local officials, and maintains an up-to-date code
matrix throughout the design. Extensive experience with
government clients ensures efficient permitting and code
compliance.
Budget and schedule are managed through accurate cost
modeling, value engineering at milestones, and disciplined
change control. Strategic phasing and close contractor
collaboration keep the project on schedule and within
budget.
CONTRACT UNDERSTANDING AND APPROACH
a. Describe your understanding of the current needs of the City of Kalispell for the professional services
being requested.
11CITY OF KALISPELL
Flathead County’s climate and regulatory conditions call
for durable, energy efficient buildings and comprehensive
planning. The county’s permitting process adds complexity,
particularly for high-impact or publicly funded municipal
facilities that require environmental review.
Project scope, schedule, and budget are defined
collaboratively by the City and design team but can
be affected by fluctuating material costs, stakeholder
engagement, and funding related timelines.
Site logistics, such as traffic flow, fleet vehicle access,
and future expansion, require careful analysis, including
utility capacity, site drainage, and proximity to wetlands or
floodplains, which may trigger additional permitting and
outside agency reviews.
A short construction season increases the risk of weather-
related delays, demanding quick, coordinated responses to
unforeseen conditions or regulatory feedback.
Successful delivery depends on seamless integration across
all disciplines, architectural, civil, structural, mechanical,
electrical, and fire protection, to meet technical standards
and operational targets, especially in municipal projects.
Transparent communication and public engagement remain
critical, ensuring stakeholders are consistently informed and
have opportunities for input throughout the project.
b. Identify and discuss any potential difficult issues your company may face in providing services within
Flathead County.
Our team applies a practical, methodical approach to
reduce risk, maximize value, and ensure compliance.
The process begins with a comprehensive kickoff and
stakeholder engagement involving City staff, facility users,
and regulatory agencies. Through collaborative workshops,
we identify essential features, flexibility requirements, and
value engineering opportunities.
Senior staff lead site selection and property procurement,
preparing decision matrices, cost-benefit analyses, and
preliminary site layouts for each candidate site. City
representatives are directly involved to ensure the final
placement meets operational goals and leverages available
funding, including WTIF when appropriate. Our extensive
experience with public agencies and complex procurement
ensures timelines and regulatory requirements are managed
effectively.
To maintain schedule and budget, we use milestone-
based cost estimating, frequent budget reviews, and
real-time value engineering supported by reliable building
information modeling tools. This approach allows early
clash detection, daylighting and energy analysis, and
preconstruction compliance verification to keep decisions
informed and costs controlled.
For seasonal and weather related constraints, we develop
flexible construction bid packages to initiate site work and
utilities ahead of completed building design, reducing the
impact of short building seasons. Contingency plans and
dedicated project managers provide rapid response to
unforeseen issues.
We establish and continuously update a detailed code
and zoning compliance matrix and lead coordination with
building officials, fire marshals, and utility coordinators to
meet jurisdictional requirements. Environmental impacts
are addressed with early site surveys and permit support
for stormwater management, erosion control, and wetland
protections, including utility as-built coordination.
During design, architects and engineers work concurrently
to optimize system layouts, energy performance, and
minimize total lifetime costs. Readiness and constructability
reviews ensure delivery deadlines are met and conflicts
are avoided. Construction administration staff conduct
inspections, manage RFIs and submittals, and hold regular
progress meetings to resolve issues efficiently.
Clear communication and close coordination are maintained
through direct lines to the City, up-to-date schedules, and
transparent reporting, ensuring continual awareness of
project progress. Lessons from comparable projects and
strict quality control ensure Kalispell receives a durable,
efficient, and functional facility.
c. Identify and discuss methods to mitigate these difficulties.
12CITY OF KALISPELL
Initiation and Start-Up of Services
The contract management approach begins with a
structured project initiation process that aligns with the City
of Kalispell’s objectives, schedule, and quality standards.
After the contract is awarded, the project team meets
with City representatives and stakeholders to clarify goals,
roles, project scope, communication protocols, and set
up site assessments. The team promptly supports property
procurement, conducts preliminary site visits, and secures
necessary acquisition documentation for critical path
activities.
Following initiation, programming workshops gather
input on operational and technical needs, establish
deliverable schedules, and confirm milestones in
line with the City’s timeline. Throughout, the process
emphasizes clear responsibilities, manageable tasks, and
consistent accountability to schedule, budget, and quality
benchmarks.
Early prioritization of communication, risk assessment, and
scheduling enables rapid mobilization and leverages proven
methodologies for municipal projects. This approach
reduces delays and ensures a seamless transition into
design, bidding, and construction administration.
Project Management Structure and
Communication
The contract management structure features integrated
leadership and clearly defined roles. Project Manager
Shawn Pauly serves as the primary point of contact with
the City, overseeing all communications and coordinating
internal and external teams. He manages daily operations,
schedules, and deliverables for design, engineering, and
construction.
Discipline leads for architecture, civil, structural, mechanical,
electrical, plumbing, and fire protection meet weekly
with project leadership and bi-weekly with the City of
Kalispell. These meetings ensure progress aligns with client
expectations and facilitate collaborative management of
utilities, code compliance, and site logistics.
The team follows a formal communication protocol,
distributing meeting agendas, timely minutes, and decision
logs. Project documents and revisions are shared online
through a secure platform to support transparency and
enable prompt responses to the City.
Integrated project delivery is a core strength, with Shawn
Pauly leading coordinated discipline touchpoints and
multidisciplinary work sessions. This approach ensures
consistent design, early conflict resolution, consensus on
technical solutions, and supports direct coordination with
the City’s permitting departments, helping the project
remain on schedule for agency reviews.
APPROACH TO CONTRACT MANAGEMENT
a. Describe your company’s approach in initiating and establishing the service that meets the needs and
requirements of the City.
13CITY OF KALISPELL
Planning and Scheduling Systems
Effective planning and scheduling are critical to successful
delivery of large municipal projects. The team utilizes
a proven scheduling system that organizes work into
logical phases—property procurement, programming,
schematic design, design development, and construction
documents—each with targeted completion dates, major
deliverables, and key milestones. Specialized project
management software tracks task dependencies, provides
real-time updates to the team, highlights issues, and enables
proactive adjustments.
Rolling weekly look-ahead schedules help leadership
anticipate upcoming needs and resolve resource or
coordination challenges, ensuring procurement, permitting,
and stakeholder reviews proceed without delay.
During the design phase, the team conducts detailed risk
assessments, identifying, ranking, and mitigating potential
issues such as site selection, funding timelines, and utility or
zoning complications. These mitigation strategies are built
into the schedule, supporting smooth transitions between
phases as project details evolve.
Estimating and Cost Control Methods
Clear and robust cost estimation guides informed decision
making at every design milestone. Estimators develop
baseline cost models early, incorporating the City’s
programmatic needs, all relevant codes, Montana market
conditions, and site-specific factors. These estimates
are updated at each key design phase and reviewed
collaboratively with City staff to monitor progress and
identify scope changes.
Cost control is maintained through benchmarking against
similar municipal projects and the use of real-time data from
subcontractors and suppliers, ensuring realistic allowances
for risk, escalation, and contingencies. All budget updates
and any deviations from the baseline are documented and
evaluated during project team meetings to prevent budget
creep.
Value engineering is integrated throughout the design
process, offering alternatives and life-cycle cost evaluations
to maximize value and operational efficiency for the City
of Kalispell, while preserving quality and ensuring code
compliance.
The project team produces clear bid documentation and
supports the public bidding process by responding to
contractor inquiries, clarifying design intent, and evaluating
proposals for cost, compliance, and schedule. During
construction, the contract manager monitors monthly pay
requests, verifies quantities, and tracks progress against the
original budget, ensuring fiscal accountability and project
confidence.
Manpower and Resource Management
Our resource management strategy ensures staffing levels
and skill sets align with each project phase. At project
kickoff, dedicated discipline leads and support staff with
facility design and municipal infrastructure experience
are assigned, with backup resources available to cover
schedules and address unexpected workload spikes.
A manpower matrix details each team member’s
role, responsibilities, and time commitments across
programming, design, document production, and
construction administration. Discipline leads have direct
access to technical and procurement resources as needed.
Staffing needs are regularly reviewed, particularly at
milestones, to anticipate peak deliverables and respond to
evolving project demands.
Management leverages workflow platforms to monitor
time allocation, document reviews, and outstanding tasks,
allowing for rapid reassignment if bottlenecks arise and
maintaining schedule efficiency.
Throughout construction administration, qualified field
representatives and inspectors provide consistent
supervision, monitor construction quality and contract
compliance through regular site visits, and serve as liaisons
between contractors and City staff, maintaining safety,
schedule adherence, and prompt field responses.
Manpower planning extends through project closeout,
with key staff organizing training, final walk throughs, and
documentation handoff. This approach ensures a seamless
transition to City operational staff, supported by complete
as-built records and closeout documents.
b. Describe systems used for planning, scheduling, estimating and managing manpower requirements.
14CITY OF KALISPELL
Quality, Timeliness, and Communication
The contract management approach aligns directly with the
City’s evaluation criteria for qualifications, experience, and
results. The project manager guides each phase, ensuring
all standards for accuracy, transparency, and dependability
are met through responsive service and ongoing
communication at every stage, from design to execution.
The team uses a systematic risk management process,
maintaining a risk register, informing stakeholders, and
updating mitigation plans as challenges arise. When
schedule or budget risks are identified, the project manager
develops immediate corrective strategies involving all
disciplines.
Digital platforms, thorough documentation, and outcome
based performance metrics keep communication and
execution on track. Lessons learned and best practices from
comparable local government projects inform decision
making, while transparent progress reporting builds the
City’s confidence in the team’s ability to deliver on time and
within scope.
Open communication keeps the City informed about
project status, risks, and decisions. The leadership team
remains accessible and closely monitors scope, budget,
and schedule to ensure project delivery meets or exceeds
Kalispell’s standards.
This team consistently meets accelerated schedules,
delivers high-quality results, and resolves issues proactively,
earning recognition from state and local government clients
for thoroughness, expertise, and reliability. This record
demonstrates a commitment to delivering the City of
Kalispell’s project at the highest standard.
a. Provide current contracts and availability to proceed without delay if selected for this contract.
OTHER FACTORS
Cushing Terrell consistently excels in managing a robust
portfolio of concurrent projects, including significant
public sector, municipal, and government assignments.
We have a proven track record in balancing existing
contract obligations while onboarding new projects
across the country. Recognizing the dynamic nature of
our industry, Cushing Terrell continually monitors ongoing
and forthcoming commitments, ensuring that resource
allocations are adjusted proactively to accommodate
high-priority initiatives such as the Central Garage Shop
and Solid Waste Equipment Storage project for the City of
Kalispell. Our history of delivering LEED certified facilities,
executing pioneering sustainability projects, and effectively
supporting long-term clients demonstrates the experience
necessary to handle multiple complex engagements without
compromise to schedule or quality.
Through meticulous management of contract commitments,
unmatched resource capacity, and a steadfast commitment
to timely, high-quality service, Cushing Terrell stands fully
prepared to deliver the City of Kalispell’s Central Garage
Shop and Solid Waste Equipment Storage project within
all defined project parameters. Our adaptability, internal
coordination, and comprehensive service model exemplify
the reliability and professionalism required to manage
multiple obligations simultaneously and ensure successful
15CITY OF KALISPELL
Appendix A – Resumes of Key Personnel
16CITY OF KALISPELL
Raised in the Flathead Valley, Fran is deeply invested in her hometown, and she extends
that desire to enhance local communities everywhere. Her knowledge and insight have
improved team dynamics and communications and led to innovative solutions that
have resulted in successful projects. As a dedicated project manager and principal-
in-charge, Fran ensures that her clients’ project goals are met and that they receive
the responsiveness and service they expect. She is an inspiring collaborator who
builds strong teams and pays meticulous attention to detail. Her extensive on-site field
experience allows her to effectively manage the design team’s personnel, budget, and
schedule.
Fran Quiram
PRINCIPAL-IN-CHARGE
AIA | NCARB
Relevant Experience
United Parcel Service (UPS) Distribution Center Expansion; Kalispell, MT
Evergreen Fire Station; Kalispell, MT
Bigfork School District, High School Shop Addition & Renovation; Bigfork, MT
Flathead County 911 Center; Kalispell, MT
Kalispell Core Area Downtown Revitalization Project; Kalispell, MT
Flathead County Courthouse Renovation and Addition; Kalispell, MT
Bigfork ImagineIF Library; Bigfork, MT
Flathead Valley Community College, Wachholz College Center; Kalispell, MT
Montana State University, College of Nursing; Kalispell, MT
Professional Registration
Architect / MT
NCARB Certified
Affiliations
American Institute of Architects (AIA)
National Council of Architectural Registration
Boards (NCARB)
Kalispell Chamber of Commerce, Board
Member
Education
Bachelor of Science in Electrical and
Electronic Engineering, Montana State
University
17CITY OF KALISPELL
As a project manager and architect, Shawn specializes in regional projects, including
the successful completion of multiple projects for City of Kalispell, Flathead County
and local school districts. He brings a wealth of experience, particularly in public
projects that involve multi-building, whole-campus plans. With more than 10 years
of experience, Shawn is passionate about collaborating with engineers to better
understand building systems, resulting in a strong, holistic approach to design. He
demonstrates excellent organizational, listening, and communication skills, along
with superior attention to detail, which are key attributes of an effective architectural
designer.
As Leader of the Kalispell Architectural Studio for Cushing Terrell’s, Shawn is readily
available to assist in person and in a timely manner. He shares your vision, is already a
familiar face to many City staff members and is excited for the opportunity to put his
skills to work serving you again.
Shawn Pauly
PROJECT MANAGER / ARCHITECT
AIA | NCARB
Relevant Experience
Bigfork School District, High School Shop Addition & Renovation; Bigfork, MT
Kalispell School District, Multiple Projects; Kalispell, MT
Columbia Falls 911 Communications Tower; Columbia Falls, MT
Flathead County, South Campus Building & Skybridge; Kalispell, MT
Flathead County, Courthouse North Complex; Kalispell, MT
Flathead Valley Community College, Storage Building Addition; Kalispell, MT
Flathead Valley Community College, Wachholz College Center; Kalispell, MT
Bigfork ImagineIF Library; Bigfork, MT
Montana State University, College of Nursing Projects; Billings, Bozeman, Great
Falls, Missoula, Kalispell, MT
Professional Registration
Architect / MT
NCARB Certified
Affiliations
Flathead Area Young Professionals
Knights of Columbus
American Institute of Architects (AIA)
Kalispell Architectural Review Committee
Education
Master of Architecture, North Dakota State
University
Bachelor of Science, Environmental Design,
North Dakota State University
18CITY OF KALISPELL
Luke is a civil engineer and project manager with over 20 years of experience managing
projects across Montana and the Midwest. Luke’s background in civil engineering,
construction management, and municipal infrastructure provides a unique foundation
to help clients address a wide range of issues. Luke is known for his collaborative
approach and consistent communication throughout each project’s life cycle.
Luke Laliberty
CIVIL ENGINEER
PE | PMP
Relevant Experience
State of Montana Lead Service Line Inventory Services; MT
Montana Department of Commerce Community Assistance; MT
Big Sandy Master Services Agreement; Big Sandy, MT
City of Helena PRV and Interzonal Valve Bid Documents; Helena, MT
Montana Department of Transportation (MDT) Public Involvement; MT
Professional Registration
Engineer/ MT
Affiliations
ACEC Montana Board Member
PMI (Project Management Institute)
Education
Bachelor of Science, Mechanical
Engineering, Montana State University
Master of Business Administration; Boise
State University
19CITY OF KALISPELL
Dane is a licensed staff engineer with structural engineering experience across
the United States. Dane is passionate about creating structures that are functional,
economical, and constructible and that do not sacrifice project goals and client visions.
Dane has a varied portfolio of projects in the field of healthcare, industrial, retail,
commercial, institutional, governmental, recreational, residential and educational
design. This range of projects has provided him with valuable experience in all building
materials including concrete, masonry, steel, and wood using a variety of applications
and construction methods.
Dane Jorgensen
STRUCTURAL ENGINEER
PE | SE
Relevant Experience
Glacier Park International Airport, Terminal Expansion / Renovation; Kalispell, MT
Rose Park Pool; Billings, MT
Alberta Bair Theater Renovation; Billings, MT
Montana Heritage Center; Helena, MT
Billings Park & Recreation, Southside Pool Structural Assessment; Billings, MT
St. Vincent New Chiller Plant and Misc Utility Upgrades; Billings, MT
Billings Clinic DCI Dialysis; Billings, MT
SYSCO MT- Multiple Facility upgrades; Billings, MT
Billings Federal Credit Union King Ave Branch; Billings, MT
New Wastewater Plant; Glendive, MT
USFWS, Upper Mississippi River National Wildlife and Fish Refuge Headquarters,
Visitor Center and Maintenance Shop; Luster Heights, IA
Professional Registration
Engineer / CA, CO, CT, HI, IA, ID, LA, MT,
NC, ND, NV, NY, OK, OR, SD, UT, WA, WY
Affiliations
American Institute of Steel Construction
(AISC)
Structural Engineers Association of Montana
(SEAMT)
American Concrete Institute (ACI)
Education
Bachelor of Science, Civil Engineering,
South Dakota State University
20CITY OF KALISPELL
With more than 18 years of experience specializing in HVAC and indoor air quality
design, Gerry brings a wealth of expertise to the team. Holding a Doctor of Philosophy
in Mechanical Engineering, Gerry’s strong engineering background and analytical skills
are focused on enhancing indoor environmental quality within educational settings.
Gerry will oversee the design of air systems, hydronic systems, steam systems, drainage,
waste, and vent (DWV) systems, as well as domestic water systems, and will provide
comprehensive cost estimates. Gerry’s extensive experience ensures that the project’s
mechanical systems are meticulously crafted to meet the highest standards of efficiency.
Gerry Nichols-Pagel
MECHANICAL ENGINEER
PE | PHD | LEED AP
Relevant Experience
United Parcel Service (UPS) Distribution Center Expansion; Kalispell, MT
Evergreen Fire Station; Kalispell, MT
Bigfork School District, High School Shop Addition & Renovation; Bigfork, MT
Flathead County Courthouse Renovation and Addition; Kalispell, MT
Flathead County 911 Center; Kalispell, MT
Flathead Valley Community College, Wacholz College Center; Kalispell, MT
Kalispell School District, Multiple Projects; Kalispell, MT
US Border Patrol Station; Port Angeles, WA
Bigfork ImagineIF Library; Bigfork, MT
Professional Registration
Engineer / MT, WA
Affiliations
American Society of Heating, Refrigerating
and Air-Conditioning Engineers (ASHRAE)
Education
Doctor of Philosophy in Mechanical
Engineering, University of Washington
Master of Science in Mechanical
Engineering, University of Washington
Bachelor of Science in Mechanical
Engineering, Montana State University
21CITY OF KALISPELL
Carl has more than 26 years of experience with Cushing Terrell and over 34 years of
experience preparing construction documents and managing new and renovation
projects. These projects encompass a broad range of facilities, such as commercial
and industrial buildings, healthcare facilities, educational and institutional facilities,
and retail outlets. Carl has extensive knowledge and expertise in the field of electrical
distribution, lighting, and telecommunications. He prides himself on working closely
with clients to develop a quality yet cost-effective design.
Carl Maehl
ELECTRICAL ENGINEER
PE | LEED AP
Relevant Experience
United Parcel Service (UPS) Distribution Center Expansion; Kalispell, MT
Flathead County, South Campus Building & Skybridge; Kalispell, MT
Flathead County, Courthouse West; Kalispell, MT
Flathead County Historic Jail Renovation and New County Attorney’s Office
Renovation; Kalispell, MT
Flathead County Data Center Assessment; Kalispell, MT
Flathead High School Commons Addition; Kalispell, MT
Flathead Valley Community College, College of Nursing & Health Science Center;
Kalispell, MT
Flathead Valley Community College, Wachholz College Center; Kalispell, MT
Glacier High School; Kalispell, MT
Whitefish Credit Union, Flathead Valley; Kalispell, MT
Professional Registration
Engineer / ID, LA, MD, MT, WA
LEED Accredited Professional
Affiliations
National Council of Examiners for
Engineering & Surveying (NCEES)
Education
Bachelor of Science in Electrical and
Electronic Engineering, Montana State
University
Associate of Science, North Idaho College
22CITY OF KALISPELL
Dan is a project engineer who brings deep knowledge of fire protection engineering
and building code requirements. His 29 years of engineering experience includes
HVAC, plumbing, fire sprinkler design, fire pump design, standpipe design, aircraft
hangar high expansion foam design, heliport low expansion (AAF) system design,
clean agent system design, explosion control and relief venting design, VESDA system
designs, and shop drawing production.
Dan Kopp
FIRE PROTECTION ENGINEER
PE | FPE
Relevant Experience
Flathead County 911 Center; Kalispell, MT
Flathead County, South Campus Building & Skybridge; Kalispell, MT
Flathead County, Courthouse North Master Plan & Department Relocations; Kalispell,
MT
Glacier Park International Airport, Terminal Expansion and Modernization; Kalispell,
MT
Flathead Valley Community College, College Center Kalispell, MT
Idaho Army National Guard, Orchard Combat Training Center; Boise, ID
USAF, Montana Air National Guard, Upgrade Base Supply Building 68; Great Falls, MT
Professional Registration
Mechanical Engineer / MT
Fire Protection Engineer / AZ, MA, MT
Affiliations
National Council of Examiners for
Engineering & Surveying (NCEES)
Education
Bachelor of Science, Mechanical
Engineering, Montana State University
23 CUSHING TERRELL
745 S. Main St.
Kalispell, MT 59901
406.257.8172
cushingterrell.com
Thank you.