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CloudPartners Office 365 EA ProposalL CloudPartners Cloud Based Solutions PROPOSAL FOR CITY OF KALISPELL Office 365 Abstract Cloud Partners proposes to deliver a secure, seamless, and fully compliant Microsoft Office 365 Enterprise Agreement renewal for the City of Kalispell, leveraging our Microsoft Partner expertise, proactive support model, and fixed -price annual billing to ensure long-term reliability, security, and value. Info@cloud-partners.com (213) 784-6867 r^� CloudPartners December 16, 2025 Response for: REQUEST FOR PROPOSALS (RFPs) FOR Office 365 EA To: City of Kalispell City Clerk 201 First Avenue East, Kalispell, Montana 59901 From: Cloud Partners Address: 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 On behalf of Cloud Partners, I'm pleased to presentyou with the enclosed proposal. I am certain you will find the information in line with the requirements. I certify that all the information submitted with the proposal is true and correct. I am authorized to bind to the terms of the proposal. Company Information: • Legal Business Name: Cloud Partners LLC • FEIN / EIN: 93-2062536 • Microsoft Partner Number: 6747096 • Company Website: www.cloud-partners.com • Authorized Representative Name: Nancy Etemad • Primary Contact Name: Nancy Etemad • Primary Contact Email: nancy@cloud-partners.com Sincerely, 11 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 Email: info@cloud-partners.com. Phone: (213) 784-6867 r4b CloudPartners CiouU Basta Su�.u�ions Proposal for Office 365 Enterprise Agreement Renewal - City of Kalispell Cloud Partners is pleased to submit this proposal in response to the City of Kalispell's Office 365 Enterprise Agreement Request for Proposals (RFP). This proposal outlines our qualifications, approach, and commitment to delivering a seamless and compliant Microsoft 365 Enterprise Agreement renewal for the City of Kalispell. COMPANY OVERVIEW Cloud Partners is a Southern California -based, woman and minority owned Microsoft Authorized Partner serving government agencies and small to large sized businesses with modern workplace and security solutions. We provide end -to -end managed IT services, continuous system monitoring, cybersecurity and data protection, cloud computing, and backup and recovery, backed by proactive 24/7 support. Our certified analysts and support engineers maintain secure, optimized, and continuously available environments aligned with Microsoft 365 Government (GCC) requirements, public -sector procurement standards, and documented service levels. In addition, we operate a NIST-aligned incident response program with defined SLAs that provide rapid triage and containment, coordinated communication with designated City contacts, and after-hours escalation when required. Cloud Partners maintains all insurance required by the City of Kalispell and will provide certificates upon award. RELEVANT EXPERIENCE Cloud Partners has successfully supported numerous municipal and public -sector clients with Microsoft 365 deployments and Enterprise Agreement renewals. Our experience includes Office 365 GCC licensing, Microsoft Defender for Office 365, Azure Active Directory Premium (Entra ID), and long-term EA management. We are well -versed in public procurement processes and compliance requirements, ensuring that our government clients remain fully compliant and up to date with licensing throughout the term of their agreements. 21 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 Email: infoC@cloud-partners.com. Phone: (213) 784-6867 CloudPartners TEAM QUALIFICATIONS Our team includes Microsoft -certified professionals with expertise in Microsoft 365 Enterprise Administration, Security, and Licensing. Dedicated project managers and licensing specialists ensure accuracy, responsiveness, and compliance throughout the contract lifecycle. References available upon request UNIQUE STRENGTHS • Authorized Microsoft Partner for Government: Cloud Partners is an accredited Microsoft Partner specialized in government and enterprise solutions, giving us direct access to Microsoft resources and support channels. • Security -First Approach: We implement a strong security posture using Microsoft Defender for Office 365 and Microsoft Entra ID (Azure AD) to protect against threats. Our solutions adhere to government cybersecurity standards and best practices. • Proactive, Personalized Service: We assign a dedicated account manager and support team to the City of Kalispell. Our approach emphasizes proactive communication, regular check -ins, and tailored support that addresses the City's specific needs. • Proven Public -Sector Experience: Cloud Partners has a track record of reliability and success in the public sector. We understand municipal procurement processes and have demonstrated the ability to deliver projects on schedule and within budget while meeting government compliance requirements. 31 ` 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 Email: info@cloud-partners.com. Phone: (213) 784-6867 C06 CloudPartners SCOPE AND APPROACH Cloud Partners will renew the City's Microsoft Office 365 Enterprise Agreement for a three-year term. We will ensure all required licenses are provisioned accurately, support annual true -ups, and provide verification and documentation. Our approach ensures no lapse in service and full alignment with Microsoft GCC requirements. In addition, Microsoft permits Enterprise Agreement customers to procure licenses through the Cloud Solution Provider (CSP) program, and all licenses we provide will be governed by Microsoft's New Commerce Experience (NCE) terms and guidelines. Cloud Partners takes no exceptions to the terms and conditions of the RFP unless otherwise noted. STRATEGIC PARTNERSHIPS Cloud Partners is an Authorized Microsoft Partner and works closely with Microsoft and authorized distributors to ensure efficient procurement, licensing accuracy, and competitive pricing. We are fully equipped to support government entities of all sizes. 41, 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 Email: info@cloud-partners.com. Phone: (213) 784-6867 r4a IoudPartnerS ,, PRICING AND PAYMENT Unit Costs Per Total Per Microsoft Licenses Quantities Year Year Defender Office 365 P2 265 $53.33 $14,131.92 GCC Per User Entra ID P2 Gov Per User 265 $91.61 $24,275.86 Exchange Online Archive 20 $30.50 $610.04 GCC Per User Exchange Online P1 GCC 20 $40.70 $814.06 Per User M365 Apps Enterprise 1 $128.00 $128.00 GCC Per User Office 365 G3 GCC Per 245 $234.12 $57,358.91 User Teams AC w/Dial Out 245 $0.00 $0.00 US/CA GCC Add On Total $97,318.79 The annual renewal cost is $97,318.79, and all licenses comply with Microsoft's New Commerce Experience (NCE) guidelines. Cloud Partners proposes a fixed -bid pricing structure aligned with the RFP requirements. Billings will occur annually over the three-year term. Final pricing will be inserted by the proposer prior to submission. 5� 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 Email: info@cloud-partners.com. Phone: (213) 784-6867 CloudPartnersI. CONCLUSION Cloud Partners is committed to helping the City of Kalispell take full advantage of Microsoft's flexibility that allows Enterprise Agreement customers to procure licensing through the Cloud Solution Provider (CSP) program. By leveraging CSP, we can offer more competitive pricing, improved payment terms, and ongoing support —while maintaining the security, reliability, and compliance you expect All licenses will be provided under Microsoft's New Commerce Experience (NCE) terms and guidelines, ensuring standardized subscription terms, billing, and enforcement consistent with Microsoft policy. We look forward to serving as your trusted Microsoft partner and delivering maximum value through this enhanced procurement option. Thank you for your consideration of our proposal. 61 22632 Golden Springs Dr., Suite 180, Diamond Bar, CA 91765 Email: info0cloud-partners.com, Phone: (213) 784-6867