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Flathead County Emergency Alert System Public Comment Response from Flathead Sheriff's OfficeAimee Brunckhorst From: Juanita Nelson <jnelson@flatheadcounty.gov> Sent: Thursday, December 18, 2025 3:41 PM To: akellogg@me.com Cc: Doug Russell; Kalispell Meetings Public Comment; Pamela Holmquist; Brian Heino Subject: EXTERNAL Flathead County Emergency Alert System—Genasys Query [NOTICE: This message includes an attachment -- DO NOT CLICK on links or open attachments unless you know the content is safe.] Dear Ms. Kellogg, Thank you for reaching out and for your thoughtful feedback regarding the Flathead County Emergency Alert System (Genasys). Following the recent wind event, we identified a programming issue on the vendor's side that prevented some weather alerts from being delivered as intended. This issue was confirmed this morning and has been addressed. Genasys is intentionally reserved for true countywide emergencies requiring immediate public action. That said, users can adjust settings within their Genasys profile to receive additional weather -related alerts generated by weather services. For events that do not meet the countywide emergency threshold, we routinely share updates through Facebook, traditional media, and other public information channels. We appreciate you bringing this to our attention and value your feedback as we continue to improve our emergency notification systems. Sincerely, Corporal Charles Pesola svdgti as 7 59 In formsr1w QHii'r,erf Posse and Reserve Forcer Coordma to✓ Flathead County Sheriff's Office 920 S Main Street Suite #100 Kalispell, Montano 59901 (406) 758...5610 juanita W &on Emergency Management Planner Flathead County Office of Emergency Services 825 Timberwolf Pkwy Kalispell, MT 59901 d, 406-249-6913 - Cell Phone 406-758-5560 - OES General Information Line jnelson@fiatllieadcos.,inty.gov -----Original Message ----- From: Amy Kellogg <akeRogg@rne.corn> Sent: Thursday, December 18, 2025 3:16 PM To: oes@fLaU ieadloes.rntgov Cc: Pam.Holmquist <Ilat'n.I1--14:)tt,nquist@fLatV teadicourity.gov>; cityrn a ri age r@ ka Us p ett. c o rn; pubtic,c,4:)t,nt'net"tt@katispeti.c,4:)t,n Subject: Flathead County Emergency Alert System—Genasys Query