Loading...
The URL can be used to link to this page
Your browser does not support the video tag.
Utility
� UTILITY Vi City of Kalispell, MT Invitation for Bids for Police Camera and Software Solutions Submittal. One (1) Original Table of Contents Before Section I: Cover Letter • AWS Partner Network Flyer • NAACP Endorsement Letter • Bid Bond/Certified Check (Attached Separately) Section I: Qualifications & Experience.....................................................................01 • Company Profile • References • Utility's Added Value Capabilities Section II: Technical Solution.....................................................................................07 • Approach to Utility's Solution Section III: Project Approach.....................................................................................26 • Key Staff Qualifications & Availability o Project Team Organizational Structure • Implementation Methodology and Work Plan o Implementation Plan with Schedule o Training Overview o Customer Service and Ongoing Support SectionIV: Cost...........................................................................................................38 • Budget Narrative • Pricing Breakdown Appendix...................................................................................................................A-1 • Flyer --Five Body Cameras `Must Haves' • Product Data Sheets for the EOS Video System, EOS User Guide, and Smart Holster Sensor • Product Data Sheets for the External Mount Video System • Product Data Sheet for the Rocket CAD and Smart Waypoint • Polaris Digital Evidence Management Platform, and SMART REDACTIONTM • Summary: Warranties, Data Security, CJIS Compliance in the Cloud • PhaZZer Product Catalog L U T I L I T Y City of Kalispell, MT September 10, 2024 Attention: Aimee Brunckhorst, CIVIC, City Clerk 201 First Avenue East Kalispell, PO Box 1997, 59903 Subject: Police Camera and Software Solutions On behalf of Utility Associates, Inc. (Utility) thank you for the opportunity to present our integrated, policy -based automated recording technology solution to the City of Kalispell (City). Utility is uniquely qualified to meet and exceed the City's objectives, demonstrated by our award -winning A UNIVERSE technology and our unique uniform -mounting patent. P F SOLUTIONS Utility understands the City is seeking a complete system W MMM that will increase police department efficiency. In efforts to provide the most robust and streamlined solution to NUtility's universe of solutions includes the City, Utility's "Universe of Solutions" (EOSby intelligent body worn cameras, in -car Utility � body worn cameras, Rocket by Utilityin- video and communications systems, vehicle video DVR router, Rocket by UtilityTm interview room cameras, and Polaris by UtilityTm digital evidence digital evidence management platform, management system, present an integrated platform, Smart Redaction video redaction that captures, transfers, stores and manages data for the software, Interview Rooms and Smart best possible situational awareness. Our partnerships ALPR. All of these solutions combined with PhaZZer for the integration of conducted energy promote officer safety and efficiency weapons (CEWs) presents a complete, and single while building trust between law vendor scope solution for the Department. enforcement and the community. EOS by Utility is the most advanced body -worn camera solution in the industry and an Amazon Web Services (AWS) City on a Cloud Innovation Challenge award winner (2016-2019). EOS is a complete system run on a Smart Android mobile computing device operating within the Cloud, hosted within AWS, and requires no ancillary devices or additional hardware or software, along with featuring a user-friendly interface. Although we believe our integrated EOS camera system to be the best solution investment for the City of Kalispell, our proposal submission also includes information on Utility's external mount camera as an alternate option. The external mount camera features the KlickFast System, making it compatible with most available mounting options. In addition, Zipstream technology allows users to store as much footage as they require without compromising image quality. We understand the City has varying use -case scenarios, and Utility provides this option to achieve the goal of meeting that requirement. The ultimate goal is to equip the City with our most advanced solution. Utility's EOS is the only body camera system that will not fall off. All other magnetic mount or clip -on type cameras are profoundly flawed in that they routinely fall off when most needed. EOS is designed to withstand the wide range of conditions officers will encounter in the field, including falls, foot chases, and physical altercations. EOS includes a physical protective mounting system that keeps it securely holstered and integrated into the uniform. Utility's solution set is exclusively equipped to offer unique benefits to the City: • Functional Fusion to the Uniform: Traditional clip -on cameras are bulky, and they bounce and fall off. Utility's body camera is built into the officer's uniform. C•) www utility com 250 E. Ponce de Leon Ave, Ste. 700, Decatur GA 30030 404-816-0300 ;V UTILITY. • Automatic, Policy -Based Smart Recording: In addition to a manual Bluetooth remote, recording can be triggered automatically by custom policies your department creates: sensors in the vehicle, activation from CAD, remote activation from dispatch or a supervisor, running and acceleration, entry into a mapped Action Zone or Geofence. As a result, more video is captured, freeing officers to focus on their jobs. • Secure Upload and Storage. EOS and Rocket are designed to upload video as soon as possible, following configurations set by the Department. This means that video can be uploading instantly over the wireless internet connection or stored locally until a connection can be made with a fixed mount wireless upload appliance - Utility's Smart WaypointTM. • Enhanced Communications and GPS Enabled: EOS and the Rocket in -car camera system will provide enhanced cellular connectivity, WI-Fi, GPS, and high-speed offload of video from the field in real time. • Over -The -Air Remote Configuration. Utility's EOS and Rocket systems are designed for easy over -the -air (OTA) remote configuration allowing administrators to quickly update devices and push updated policies to vehicles in the field. • Secure, Smart Mounting. Reliable mounting hardware secures Rocket in all ranges of vehicles, from cruisers to specialty vehicles, and to installations in fixed -mount locations within investigation holding areas and interview rooms. • Synchronized Car Camera and Body Worn Video: Utility's EOS fully integrates with Utility's Rocket in -car camera video solution. Rocket and EOS are compatible, interoperable video recording systems which seamlessly integrate into the same incident for Chain -of -Custody and playback review. • Cost -Saving Automatic Redaction: Utility's SmartRedactionTM automates the redaction process with Artificial Intelligence to control labor and data storage costs. Utility attests that if we are fortunate enough to be selected for award, we will enter into a contract within fifteen (15) days of award We look forward to expanding our presence in the state of Montana and partnering with the City of Kalispell to ensure your project's success. Sincerely, ichael J. N ent, and Chief Executive Officer I-816-0300 office U www.utlllty.com 250 E Ponce de Leon Ave, Ste. 700, Decatur GA 30030 404-816-0300 c AWS Public Safety & Disaster Response Competency for Technology Partner Utility, Inc. has been recognized by Amazon as an Amazon Web Services (AWS) Public Safety and Disaster Response (PSDR) Competency Partner for helping customers leverage AWS cloud technology to prepare for, respond to, and recoverfrom various types of natural or man-made disasters and public safety emergencies globally. By providing technological solutions for the 5 categories listed by AWS Public Safety and Disaster Response, the Utility ecosystem has assisted agencies in their efforts to enhance public safety and the prevention of natural or man-made disasters.These 5 categories include: Emergency Management Operations Solutions in this category facilitate emergency management efforts to support safer and more resilient communities though the coordination of critical resources. PSDR Data and Analytics Solutions in this category enable data collection, processing, analysis, and sharing of mission -critical information across the emergency management and public safety lifecycle (e.g., preparation, response, and recovery) to help visualize, analyze, or predict emergencies and improve response. Justice and Public Safety Applications Solutions in this category help agencies conduct their mission -critical operations across the public safety and justice life - cycle, including personnel management, dispatching, and management of critical records, courts, and correctional facilities. PSDR Infrastructure Resilience and Recovery Solutions in this category cover business continuity and resilience plans in prepa- ration for or after a natural or man-made disaster. 911 and Emergency Communications Solutions in this category facilitate the communication of real-time information about people, infrastructure, and the incident environment. For example, solutions enable emergency and event category includes applications that facilitate 911 emergency calls and Next Generation 911 (NG911) applications. About Utility, Inc. ILIT Founded in Georgia in 2001, Util'ty, Inc. is a venture capital -funded company that provides rO F mission -critical communications and real-time situational awareness through RocketloT vehicle UTvideo routers, and BodyWom video systems for police, Tire, EMS, electric and gas utility, and public transit customers across the US. www.Utility.com J marketing@utility.com 1 800-597-4707 N May 12, 2020 NAACP Derrick Johnson Leon W. Russell !' -owlrvr a,rr1 ! ha„❑r, n 1vef Fvctrarr•t Qjjirr-, r' wmipal /6opd of V-e,r..,, RE: ENDORSEMENT OF POLICY -BASED RECORDINGS FOR LAW ENFORCEMENT The National Association for the Advancement of Colored People (NAACP), our nation's oldest, largest and most widely recognized grassroots -based civil rights organization, fully supports the use of policy - based automatic body -worn camera solutions by law enforcement in our communities. We believe the use of this technology aligns with our efforts toward continued improvement in the overall protection of and accountability to our citizenry. To that end, we agree that capabilities and features of efficient technology would include the following: • Software -driven body -worn cameras and in -car video recording systems that can be configured to automatically start or stop recording based on a police department's specific recording policies. • Policy -based recordings that deliver and ensure consistent, bias -free and reliable automatic video recordings of all citizen and police interactions. • Automatic -start, real-time video and audio recordings in the field when a call is answered or a weapon drawn. • Compliance and collaboration with police department procedures and policies. From conversations held, it is our best understanding that BodyWorn by Utility provides an automatic camera solution with the noted capabilities. Based on several conversations, it appears to be one of the most advanced in the world. The NAACP urges you to consider this technology. If you have questions or I can be of further assistance, please do not hesitate to contact me. Sin rely, Derrick Joi President and CEO National Association.ror•rhr Advancement of Colored People 4 BG6 M I h 1C1:. - Drive • Bal lgnOlB NO 2 , 21532J 7 • 1 W 580 5777 • 877.622 2 79B • naaep. org UTILITY SECTION I: QUALIFICATIONS & EXPERIENCE Company Profile Utility Associates, Inc. (Utility) is a Delaware Corporation incorporated in 2001 with Headquarters in Decatur, Georgia, in Metropolitan Atlanta. Utility is a vertically integrated US manufacturer and supplier of software solutions, body worn cameras, digital in -vehicle cameras, mobile digital VISION Help our clients save the multi -media evidence management systems, and day - every day -- with situational awareness software solutions for the law digital innovations that revitalize front-line enforcement community, transportation agencies, and professions, renew utilities. With over 100,000 devices deployed, Utility has respect in authority and restore community worked with many progressive first responders to trust. incorporate industry best practices to help solve critical legal } - evidence capture and field situational awareness management challenges. Utility's digital video recording software is the proven result of 22+ years of development and deployment in thousands of patrol car video recording systems around the US. Utility hardware and software is designed, developed, manufactured, packaged, and shipped at our state -of the -art location in Decatur, Georgia. Utility retains more than 150 employees, based in the US in all time zones dedicated to providing our Solution and Services to our clients. Utility's platform solution is a complete system of proven video software representing more than a decade of development and real -world use. Our body camera solution is designed for automated and independent operation, operating within the Cloud and hosted with Amazon Web Services. Asynchronous, over -the -air updates occur in the background, without effort by Department staff. • City of Kalispell, MT Police Camera and Software Solutions UTILITY Company Location and Contact Information: Utility is a Delaware Corporation incorporated in 2001 with Headquarters in Decatur, Georgia, in Metropolitan Atlanta. Utility Associates, Inc. Global Headquarters: 250 East Ponce De Leon Avenue, Suite 700 Decatur, Georgia 30030 404-816-0300 general office 404-795-0525 fax Primary Representatives: Contract Executive: Michael J. Nark, President and CEO, mnark : utility.com; Account Representative: John Joseph, Business Manager iioseph(cb-utility.com Sales Support Manager: Dahlia Blake, Inside Sales Manager dblakeCautilitv.com Repair and Maintenance: Samson Aberra, Support Manager saberra@utility.com Company Structure and Organization Utility's corporate structure is illustrated below. There are no subsidiaries and Utility Associates, Inc. is the parent company. Mr. Michael J. Nark, President and CEO, takes full responsibility for the completeness and correctness of any and all information provided with this bid. v UTILITY Jon McChnstian Michael Hammer Engineering Technicians Human Resources OEM Product Manager Finance RMATechnician operations 91 P ROCKET POLARIS EOS by may- by way. by W4' Amanda Havice Simon Araya Troy Montgomery Financial Services IT Manager Outside Sales Tax Services Software Architects Expand ng Markets Risk Management Software Engineers inside Sales Industrial Designer Marketing Sohware Quality RFPs Assurance Engineer -2- City of Kalispell. MT Police Camera and Software Solutions *0 UTILITY Deployment Experience Utility supports a base of over 400+ client agencies, mainly law enforcement agencies, with digital evidence platforms, mobile cameras, automated license plate readers, and communication devices that collect evidence and then store and manage it securely. In looking to the future of the Utility brand, we envision an ever-expanding universe of products built to both stand alone as well as combined for optimal performance. Utility's client base continues to grow as agencies adopt our innovative platform, as shown on the (abbreviated) table below: Agencies in Montana and around the U.S. (including the References provided on the following page) which have successfully integrated Utility's EOS, Rocket, and Polaris technology include: Poison MT Police Department Lewis and Clark County MT Sheriff's Office Stark County ND Police Department Winona MN Police Department Indianapolis IN Metro Police Department Morgan County CO Sheriffs Office Quincy IL Police Department Belleville IL Police Department Mt Juliet TN Police Department Union County NC Sheriffs Office Fulton County GA Police Department Hendricks County IN Sheriffs Office Nampa ID Police Department Latah County ID Sheriffs Office Jamestown ND Police Department St Louis County MO Police Department Evansville IN Police Department Noblesville IN Police Department Louisville CO Police Department DeKalb County GA Police Department State of North Carolina Statewide Contract State of South Carolina Statewide Contract Utility solutions are Country of Origin USA, manufactured in the USA. Utility is committed to supporting the USA through the Buy American Act and the American Recovery Reinvestment Act, to which all Utility solutions are Compliant. Qok i wr �.� � .r..e a m. •r INC • City of Kalispell, MT Police Camera and Software Solutions COO) UTILITY. References and Past Performance Utility's EOS and Polaris digital evidence management platform will provide the City of Kalispell with the most advanced solution for video recording, situational awareness and evidence capture. The combination of features and capabilities is unmatched by any other solution, and is the ideal structure designed for a cohesive law enforcement and public safety Department. Examples of our past performance include: • Harris County (TX) Sheriffs Office (2500+ sworn officers) • Indianapolis (IN) Metropolitan Police Department (1100+ sworn officers) • St. Louis County (MO) Police Department (1015+ sworn officers) • DeKalb County (GA) Police Department (860+ sworn officers) Project descriptions for Utility customers who have successfully deployed Utility's EOS, Rocket, and Polaris systems include: Organization Name: Poison SMTLPolice Department Project Address: 106 1 st St East, Poison, MT 59860 Name and Title Principal Contact: Interim Chief George Simpson Principal Contact Phone: 406-883-8210 Principal Contact Email: sp impsonO-cityofpolson.com Ir Since: 2023. Description of the Project: Deployment of 14 units EOS camera system. Integrated deployment of 13 ruggedized mobile Rocket in -vehicle routerlDVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data. Media management on the Polaris digital evidence management platform. Organization Name: Lewis and Clark (MT) Sheriffs Office Project Address: 406 Fuller Ave, Helena, MT 59601 Name and Title Principal Contact: Captain Brian Robinson Principal Contact Phone: 406-457-8835 Principal Contact Email: brobinsonlccountvmt.aov Since: 2023. Brief Description of the Project: Deployment of 86 units EOS camera system. Integrated deployment of 53 ruggedized mobile Rocket in -vehicle routerlDVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data. Media management on the Polaris digital evidence management platform. • City of Kalispell, NIT `� Police Camera and Software Solutions � UTILITY. Organization Name: Latah County �IDJ Sheri_'s Office Project Address: 522 South Adams Street, Moscow, ID 83843 Name and Title Principal Contact: Captain Shane Anderson Principal Contact Phone: 208-892-5669 Principal Contact Email: shanderson(&-Iatahcountyid.gov Since: 2024. Description of the Project: Deployment of 35 units EOS cameras system, installation of 30 mobile Rocket in -car router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the Polaris digital evidence management platform. Additional deployment of 1 Rocket interview room camera system. Organization Name: Stark County (ND) Sheriff's Office Project Address: 66 W Museum Drive, Dickinson, ND 58301 B Name and Title Principal Contact: Lt. Jesse Hoff Principal Contact Phone: 701-456-7610 Principal Contact Email: jhoff(u�starkcountvnd.aov may. Since: 2022. Description of the Project: Deployment of 26 units EOS camera system, with Installation of 30 Rocket in -vehicle routerlDVR units with in -car video, and media management on the Polaris digital evidence management platform. Additional deployment of 4 Rocket Interview Room camera systems. Organization Name: Jamestown (ND) Police Department Project Address: 205 6th St SE #101, Jamestown, ND 58401 Name and Title Principal Contact: Chief Scott Edinger Principal Contact Phone: 701-320-3944 Principal Contact Email: sedin er 'amestownnd. ov Since: 2022. Description of the Project: Initial deployment of 24 units EOS camera system (with holster sensors), with integrated deployment of ruggedized vehicle - mount mobile router Rocket in -vehicle router/DVR units, of 7 project total. Deployment with Wi-Fi Hot Spot, GPS to CAD, High Speed Offload of Video Data, and media management on the Polaris digital evidence management platform. Organization Name: Winona (MNj Police Department Project Address: 201 W 3rd St, Winona, MN 55987 , Name and Title Principal Contact: Chief Tom Williams Principal Contact Phone: (507) 457-6302 Principal Contact Email: twilliams(Mco.winona.mn.us Since: 2022. Description of the Project: Deployment of 41 units EOS camera system. Integrated deployment of 13 ruggedized mobile Rocket in -vehicle router/DVR units, with WiFi Hot Spot, GPS to CAD, High Speed Offload of Video Data. Media management on the Polaris digital evidence management platform. 4; City of Kalispell, MT Police Camera and Software Solutions 0 UTILITY C Utility's Added Value Capabilities Utility Associates, Inc. has built our video evidence ecosystem to be a future -proof solution that overcomes the significant pitfalls of other video evidence management solutions: • Utility Has the Best Technology and Product • Utility Increases Officer Safety • Utility Has a Cost -Effective Solution These differentiators, in combination with our scalable cloud infrastructure, AI -enabled live -streaming video features, and seamless cloud uploading capabilities in real-time through AWS GovCloud, have positioned Utility to be the smart platform of choice for law enforcement. Competitive Advantages — What Sets Utility Apart • Best -in -Class Technology: Utility's engineers continually push the boundaries of innovation to develop products that leverage its cutting -edge technological capabilities, including reliable and easy to use product design, broad compatibility, cloud -based platform, and Al features. • Our Roots are in Software: The other major vendors in the market are historically hardware providers that have been attempting to gain the software capabilities needed to be a viable video evidence management solution and more broadly a network solution that can connect all critical data captured in the field. Utility has been able to add next -generation features while the competition is still building their software foundation. Company Growth Strategy. Utility believes that due to its superior product, the Company can continue to gain market share. The Company's goal is to continue to develop innovative, world -class solutions to expand and further monetize Utility's current and future subscriber base. City of Kalispell, MT Police Camera and Software Solutions ` UTILITY. SECTION II: TECHNICAL SOLUTION Annroach to Utility's Solution As an innovative technology -enabled service provider recognized for creating groundbreaking digital systems for frontline professions, we provide a universe of intuitive products for effectively capturing, managing, and releasing video evidence. Technologies include a variety of cameras, sensors, and devices as well as situational awareness software solutions. F A UNIVERSE OF SOLUTIONS Mission Critical Mobile Intelligence. Protect What's Important: Officers, Evidence and Community Transparency EOS by utwify- Capture high -quality video with our one. of -a -kind integrated body camera. Use policy -based triggers to start and stop camera recording, Ed� j, ROCKET r[ by Witr- Always have a Wi-Fi connection with a vehicle -based mobile router. Upload EOS and Rocket In -vehicle video instantly to the cloud. All data collected by Utility is encrypted and securely stored in the cloud. No need for cumbersome docking stations or server rooms. Eliminates risk of data loss. POLARIS by U61y. Utility's Virtual Command Center — a comprehensive user-friendly online platform allows the user to store, manage and retrieve important videos at the click of a button. &7j SMARTRCDACTIDN Share videos within Utility's Virtual Command Center using our state-of-the-art automated redaction software to blur anything from large crowds to an identifiable mark. City of Kalispell, MT Police Camera and Software Solutions COO) UTILITY. At Utility, our goal is to meet the demands for transparency between Utility's forward - thinking customers and the communities they serve through our totally integrated digital evidence management platform. Utility's universe of technological solutions will capture, transfer, store and manage video with automated start/stop recording and smart alerts for the best possible situational awareness, refer to table below for more details. Utility will provide an advanced suite of integrated products managed through a single platform (including EOS body worn cameras, Rocket in -car/ DVR router, Rocket interview room, and Polaris DEMS system) that will bring speed, accuracy, easy to store and access data, and efficiency to the City's operations. RO&O low - tn•cw Video mses ern �� e.n o-..wn +�` ftpw. o d �®w. voo �' UTILITY SYSTEM TOPOLOGY cmees Redrwwn �vrio W MM W r GIIu1�rLwyiF n�a.ess.as�r�o JA�� 4 +� j 0f V&Wdo c«qurff hw oRo Yadf,nartWe� N 4KVMs aMA64"— uls . Comprant Cloud Aces to 6►f pmitk R•edVideo in Wait Web (The image above depicts Utility's FrrstNet Certified Technology Ecosystem.) $ City or Kalispell, MT Police Camera and Software Solutions v UTILITY. Utility's EOS body cameras, Rocket in -car system, Rocket Interview Room and Polaris DEMS are provided as a System as a Service (SaaS) subscription. The SaaS subscription provides complete end -to -end security from the time the video is recorded until it is purged at the end of the video retention classification. Policy -based automation Automatic policy -based recording activation, so the officer does not have to remember to manually start video recording. • Computer -Aided Dispatch (CAD) Activation • Smart Holster Sensors • Vehicle Sensors: Doors, Light Bar, Shotgun Rack • Officer Down Alert & Activation • Foot Pursuit & Struggle Activation • Action Zones Smart body worn camera* EOS (or Standard) - Body worn technology works efficiently, allowing officers to focus on their jobs while increasing officer safety. • Securely Mounted in the Uniform • CAD Activation • Pre -Event Recording of Audio and Video • Immediate Encrypted Evidence Offload Polaris: Smarter DEMS Polaris - A powerful web -browser solution that makes it easy yet secure to search, play, manage, redact, and share video and data with a secure chain of custody. . All -In -One Web Browser Platform • Built-in Smart Redaction tools Dedicated access to a Portal for Court Officials • Secure and Unlimited Cloud storage • Seamless Transfer of Video • Geofence and Action Zone Activation Rocket: Robust In -Car Solution Rocket - We combined our mobile 4G-LTE and Wi-Fi router with our in - car video system to make it the most powerful and reliable solution available. • Front and Rear Facing HD Cameras • Internal DVR and Video Vault • Secure Wireless Upload to the Cloud • Automatic Vehicle Sensors • Vehicle Diagnostic Reporting • GPS Tracking and History ' Standard or EOS (Enhanced) body camera with the ability of either device software to configure the levels of automation based upon agency needs. City of Kalispell, NIT *r Police Camera and Software Solutions UTILITY. C om EOS An Integrated Body Worn Camera Solution am The EOS camera is a smart computing device that utilizes real-time 4G-LTE cellular communications provided either by its own LTE connection or by the Rocket In -Vehicle Router/DVR, along with a variety of sensors and configurable operating software for autonomous processing. This combination of software and communications driven technology provides policy -based recording control, automatic safety reporting (such as "Officer Down" bulletins), and geo-fence zone awareness. EOS also offers the ability to receive messages and take actions based upon configuration rules processed by software that can be updated at any time. utility's has the typical challenges associated with traditional body Worn cameras. • Difficult to Activate - Manual start are stop are very frustrating when automatic activation of cameras matters the most. • Video Evidence Offload Issues — Docking stations are an additional piece of hardware required leading to secure offloading issues. • Cameras that fall off — Traditional Clip -On cameras fail regularly, when needed the most. This has caused huge embarrassment for the agencies in the past. • Loss of Evidence — All of the above leads to loss of evidence or yields a broken chain of usable evidence. EOS by UtilityTM — Value Added Features and Benefits The table below depicts EOS features and benefits that are real value adds. # Features Benefits 1. EOS is integrated into It cannot fall off when the officer runs or gets into a struggle. EOS the officer's uniform video is recorded reliably every time. 2. Policy based recording EOS software driven, policy -based recording ensures consistent, transparent, bias -free, and reliable video recording starts and stops that implement your department's video recording policy decisions without exception. 1� City of Kalispell, MT Police Camera and Software Solutions C. l (� UTILITY. (01 # Features 3. Real-time communications 4. CAD Activation 5. Automatic Redaction 6. Unlimited data storage 7. Smart Waypoints Benefits EOS camera system real-time communication helps improving safety and saving lives. Ability to successfully interface with a customer's CAD and RMS systems. CAD dispatch events can trigger videos to start recording, automatically tagging those videos with the CAD call ID Capability to redact audio and video recordings in the cloud is unmatched by any competitor. All modifications are only made to a copy of the original video. Access to best -in -class AWS CJIS Compliant GovCloud offers unlimited data storage. At Utility, we provide an all-inclusive pricing including storage costs. Real-time data uploads without docking stations. EOS video may be automatically uploaded through secure Wi-Fi, Smart Waypoint, or cellular connections, and much more Each of the features and benefits above and additional features of Utility's EOS body worn camera system has been explained in detail below. ' Clip -On Cameras Fall Off 1 With law enforcement departments spending big dollars on body -worn cameras, the intent should be to reliably record video of an incident. Cameras that are clipped onto eyeglasses, headbands, shirt collars, or epaulets are very exposed to getting knocked askew and recording unreliable video. Camera Integrated into Uniform EOS (Body worn) Integrated Into Uniform EOS (Body worn) Integrated into Uniform 1 City of Kalispell, MT Police Camera and Software solutions Nd".)) UTILITY. CBecause of the fundamental problems of a clip -on camera, the Utility EOS is integrated into the officer's uniform. It is securely mounted and can't be snatched off by an assailant. It can't fall off when the officer runs or gets into a struggle. The officer always knows exactly where the camera is pointing. There is no wire that can be used to strangle an officer. The camera is mounted in front of the officer's body armor, not against the head where it could cause a head injury. MIELNever Lose Video The most important factors for the Utility EOS camera integration into the officer's uniform are that officer safety is maximized, and EOS video is recorded reliably. Any body camera where video can be lost is going to damage public trust in transparency and accountability. The Utility technical approach to body cameras is to never have Boy situation or possibility where video can be lost. The Utility EOS camera has no cable, and there is no battery level or condition that would cause video to be lost. Policy Changes M Utility's EOS software driven policy -based recording ensures consistent, transparent, bias -free, and reliable video recording starts and stops that implement your department's Command Staff video recording policy decisions without exception. Also, the fact that the system is updated "over the air" allows for all EOS cameras to be consistently current - policies may now change without the headache associated with a manual update process. IVideo Upload and Immediate Access to Video Utility developed EOS with immediate wireless upload because video evidence should be uploaded to the secure central video repository as soon as possible even as it is being recorded. EOS video can be automatically uploaded through secure Wi-Fi, Smart Waypoint, or cellular connections. City of Kalispell, MT Police Camera and Software Solutions 46). UTILITY. - CEOS offers multiple methods for uploading video. First, the City and its officers can define certain classifications as high priority which tells EOS to upload those incidents as soon as possible using whatever the current active Internet connection is (cellular or Wi- Fi) in order to provide almost immediate access to the recording(s). Second, EOS can independently and automatically upload recorded digital evidence through an authorized Wi-Fi Access Point to the cloud. Third, if used in conjunction with Utility's Smart WaypointTM: �. EOS automatically offloads recorded video as soon as practical via Wi-Fi (802.11AC) to the Smart WaypointTM while charging. 2. The Smart WaypointTM then stores this video in its CJIS compliant, secure video vault. Once each file has been confirmed as received by the Smart WaypointTM, EOS deletes the files from its local storage. 3. The Smart WaypointTAd then begins to upload the digital evidence to Polaris's cloud -based storage through its network connection. 4. Once each file has been confirmed as received by Polaris, the Smart CWaypointTm deletes the files from its local storage. The fastest and least intrusive way to upload EOS video is through our SmartWaypointTM access points. High priority incidents may be uploaded over the cellular network while standard priority incidents are uploaded over Wi-Fi once the system is within range of an approved access point. Other authorized access points can also be used to immediately upload video files. (If the Department has Utility's Rocket in -car DVRlrouter evidence vault in the vehicle, then EOS video may be immediately transferred to the Rocket evidence vault and then uploaded based on incident classification allowing for better management of the video data). Wi-Fi or Cellular wireless video upload avoids the need to purchase and install docking stations. The Department gains significant cost savings if it does not have to purchase, install, and support manual docking stations and support upgraded internal data networks to transfer video files from the manual docking stations to an internet access point. The Department gains better data security and Chain of Custody control 13. City of Kalispell, MT Pollee Camera and Software Solutions � UTILITY. since there is no room needed to rack dozens of body cameras while they are uploading video some hours after the end of the shift. Audio and Video Privacy Requests Aud The EOS camera audio can be muted based on departmental policy. Citizens may request that audio and/or video recording be stopped before they provide a statement or information to an officer. The EOS camera audibly announces to the officer and to nearby citizens that the audio recording is being muted. The announcement is recorded as part of the audio track before the audio is actually muted. This way there is an audit trail and positive confirmation that audio was muted. Automatic Biometric Login .11 Our smart technology strives to reduce manual officer interaction as much as possible by leveraging the biometric capabilities of EOS. In order to securely log in to the device, an officer can simply use his or her fingerprint. Once EOS recognizes the fingerprint as belonging to an authorized user, EOS uses these credentials to log in. Our approach removes the risk of an officer recording video on a device that was not assigned to them. Accelerometer Based Video Recording Start and Stop EOS provides automatic video recording Start and Stop based upon motion and acceleration detected by the device. If an officer starts running, EOS will start recording if it is not already. During a chase of an assailant is not the time for an officer to start fumbling around trying to manually press a record start button. Any body -mounted recording device should start recording automatically during these situations. "Officer D " Automatic Reporting Similarly, an accelerometer and 3 axis position sensor can determine when an officer is in a horizontal orientation. When this is detected, the device provides a voice notification prompt to the officer to de -activate a pending "Officer Down "emergency alert. If the officer doesn't respond, EOS sends an emergency message to Polaris, which in turn generates an emergency notification to all designated users than an officer is down • -14- City of Kalispell, MT Police Camera and Software Solutions � UTILITY and provides an exact GPS location of the officer in web based -map view. Central Dispatch and nearby officers can respond to the exact location where the officer is known to be down. BOLO, Amber, and Silver Alerts Since EOS can have access to 4G-LTE communications, it can receive, as well as send, real-time information. A dispatcher can send an immediate BOLO (Be On the Look Out), Amber, or Silver alert to a group of officers such as homicide or traffic, all officers within a Geo-Fence zone, or to every on -duty officer. Encryption I EOS provides video security by encrypting the video using AES-256 encryption on the video while it is stored in the body camera itself, maintaining encryption while the video is being uploaded from the body camera to the central video repository, and in the central video repository. This is known as encryption at rest and encryption in transit. Standard (External) Body Worn Camera As the only body camera provider to offer camera mounting options to meet any disparate needs and use cases of the City's requirements, Utility offers our Standard (external mount) body worn cameras in addition to our Enhanced (internally mounted) EOS by Utility body cameras. Utility's external mount camera features the KlickFast System, making it compatible with most other available mounting options including a waist belt -mounted solution. In addition, the software technology allows users to store as much footage as they require without compromising image quality. Our external camera setup requires docking stations to accommodate recharging and the enabling of data downloads via an internet connection, while Utility's EOS cameras require no docking stations. Both devices contain our innovative software with the ability to configure the levels of automation based upon your agency policies and procedures. City of Kalispell, MT Police Camera and Software Solutions r*' UTILITY It ROCKET by utihty. h1LAn Integrated In -Car Camera Solution 1 M, Rocket is Utility's innovative answer to in -vehicle video, reliable connectivity and GPS based situational awareness combined, creating a powerful platform connecting mobile, cloud, and wearable technologies. Rocket comprises both a DVR and router in a single device, and is a FirstNet Certified device. Advanced capabilities of the Rocket include: ➢ Backseat infrared camera and front facing camera. ➢ Tablet -based in -vehicle management system. ➢ Digital inputs for EOS and Rocket start stop recording triggers. Onboard vehicle diagnostic ➢ Built-in accelerometer ➢ Event based GPS data and positioning. ➢ Internal Hard Drive to temporarily store video for cloud upload. ROCKET by Utilityrm-- Value Added Features and,Benefi ' Rocket by UtilityTm is a state-of-the-art, in -car communication platform that takes situational awareness to a whole new level. With multi -dimensional capabilities and secure evidence -gathering automation, this video system incorporates real-time communications, policy -based automatic recording functionality, plus real-time GPS positioning during critical times. # Features Benefits 1. Full Video and Audio With built-in digital video recording capabilities, Rocket by Utility coverage powers up to four wide-angle cameras to capture the most critical moments and allows officers to record audio conversations as evidence. 2. Policy based recording Software -driven body worn cameras and in -car video recording systems are easily configured to automatically start or stop based on a department's specific recording policies, promoting efficiency, transparency, and accountability. 1 City of Kalispell, MT Police Camera and Software Solutions UTILITY ` # Features Benefits 3. Integrated 'Store & EOS by UtilityTm can upload files to Polaris by Utility""' when used in Forward' Body Camera conjunction with Rocket. Video It offloads recorded video as soon as possible via Wi-Fi to the Rocket, which is a 120GB solid state drive. The Rocket acts as a CAS compliant, secure video vault. 4. FirstNet Capable The Rocket in -car systems natively support FirstNet and AT&T Band 14 connectivity. Given that First -Net and AT&T Band 14 are real and live today, Utility's solution allows the Department to implement this technology in this procurement. 5. Automatic License Plate Utility's advanced license plate recognition technology is integrated Recognition Capable with the Rocket in -car video system. License plate location data is searchable as metadata in the Polaris digital evidence platform, and automatically tagged to recorded videos. 6. Live Video Streaming & Central Dispatch can start live video streaming from any in -car Immediate Video Upload camera system. Video is automatically uploaded as it is recorded to secure CJIS compliant storage. 7. Crash Sensor Module Detects vehicle crash, tags metadata, activates cameras to record with backup battery, and much more. Additional features of Utility's Rocket In -Car DVR / router system are explained below. Upload Video Immediately Video evidence should be uploaded to the secure central video repository as soon as possible after it is recorded. EOS and Rocket video may be automatically uploaded through secure Wi-Fi, Smart WaypointTM, or cellular connections. The Utility Rocket DVR/Router provides Wi-Fi access up to 1500 feet of the patrol car and can upload 1 GB of data in 90 seconds or less. Other authorized access points can also be used to immediately upload video files. Full Video and Audio Coverage With built-in digital video recording capabilities, Rocket by Utility powers up to four wide- angle cameras to capture the most critical moments and allows officers to record audio conversations as evidence. Officers can also hold their video cameras to take video evidence recordings of specific items or areas using the built-in previewer. -17- City of Kalispell, MT Police Camera and Software Solutions UTILITY. Vehicle Diagnostic With Rocket by Utility, the system monitors a vehicle's onboard diagnostics with a module that shows engine performance, fluid levels, and much more in real-time. Accessible Anywhere Rocket by Utility is accessible through a tablet application or a web browser. It can quickly start/stop recordings, view storage details, and play recorded incidents because having access to data should depend on you, not your location. I Policy -Based Automatic Recording Software -driven body -worn cameras and in -car video recording systems are easily configured to automatically start or stop based on an agency's specific recording policies, promoting efficiency, transparency, and accountability. Vehicle Sensors Things happen fast. Rocket by Utility makes intelligent, configurable decisions about when to start and stop recording when a combination of vehicle sensor events occurs. Rocket Interview Room Utility's Rocket Interview Room camera technology, with Polaris is hosted in the AWS GovCloud, which is a CJIS-compliant environment. Utility's Rocket Interview Room recording system is a state-of-the-art, innovative camera evidentiary video recording solution. The Rocket Interview Room Recording System always records video in high definition, and is designed to upload video as soon as possible, through configurations set by the City of Kalispell. • City of Kalispell, MT ' Police Camera and Software Solutions ' UTILITY, The Rocket Interview Room Recording System is designed to allow the City to choose up to four (4) cameras in total, with the City's selection of exposed cameras and/or covert cameras specific to needs. The diagram below depicts a high-level Interview Room solution architecture. ROCKET ' LANs P mma Au"am VWm 6 Pokffk The Solution is all-inclusive and provides all equipment, components, cabling, wiring etc., necessary for a complete operational recording system. Utility's Interview Room solution collects digital evidence in industry standard formats: MP4, H.264, AAC, and JPEG, all of which are viewer agnostic and can be reviewed using any digital viewer. As a cloud hosted application, our digital evidence management system, Polaris, can be accessed from any web browser on any modern computer, tablet, or phone from any network. No additional hardware is necessary for accessing the software. PPOLARIS by uaily. Digital Evidence Management System Polaris is a commercially available off -the -shelf software (COTS) provided as a System as a Service (SaaS) subscription. An active SaaS subscription allows access by authorized personnel of the customer, including prosecutors and District Attorneys. Polaris supports the EOS and Rocket in -vehicle camera system, and automatically supports unlimited concurrent logins, accessed via the internet using the EOS device itself, or from a desktop computer (or laptop in the squad vehicle) using a standard web browser. Polaris does not require user licenses. 0 1 City of Kalispell, MT Police Camera and Software Solutions v UTILITY. It, Utilizing the Power of Polaris POLARIS by Utility— Value Added Features and Benefits # Features Benefits 1. One Intuitive Platform Polaris, a cloud -based platform, enables departments to connect collected evidence from any source and file type into one place. Easily collect, thoroughly analyze, and completely manage all digital evidence. 2. Secure File Integrate and store evidence in one secure and WIS compliant Integration, Storage & platform, accessing as much data storage as your department needs. Access Securely retrieve and share evidence from one scalable platform, helping future -proof growth of your DEM needs. 3. Transcription Quickly transcribe audio and video files within Polaris with one click. Search transcriptions by a key word or phrase and the audio or video can be heard/viewed at those points. Save significant time and resources with in -application transcription functionality. 4. 'Translation Have constant access to a translator that speaks over 70 languages in Polaris. Save substantial money, time, and effort with your very own in - application translation tool. No longer restrict your translation activity due to limited or expensive third -party resources. 5. Smart Redaction Easily redact videos, audio, photos, and documentation, while maintaining the original file and keeping a diligent chain of custody trail. 6. Real Time Take full advantage of in -application capabilities providing live feeds for Observation real time awareness, and much more Additional features of Utility's Polaris system are explained in detail below. Software Updates Utility's software updates are automated to ensure that the device provides updated functionality on every EOS and Rocket device. EOS and Rocket support "fire and forget" _20. City of Kalispell. MT Police Camera and Software Solutions V UTILITY. Over -The -Air (OTA) updates for device software and configuration changes allowing for quick and easy updates to the departmental recording policy. As a cloud -based platform, the most recent version of the Polaris platform is delivered to users each time they access a page within the system. Updates are made regularly to the Polaris platform. Upgrades are deployed about once a month and staff should anticipate very little work dedicated to each one. LVidleo Management/Situational Awareness Polaris provides a simple user interface for situational awareness and video management that offers faster response times and improved community policing. Our video management functionality utilizes multiple, user-friendly tabs on the dashboard displaying video playback, and GPS meta data simultaneously. Including this functionality within Polaris minimizes training and implementation cost and avoids a dispatcher or field user from having to switch between multiple applications to perform their work. Seconds can make the difference between life and death during a tense incident, and mistakes can be fatal. Powerful Video Search Polaris provides a powerful search capability to identify all digital evidence recorded in an area for a date range, time range, officer, classification, user -defined codification, or with specific keywords in notes. Sharing Video ■ Polaris makes it easy to share video securely. A user can simply share a video with another Polaris user. You can even set up share groups within Polaris. Share groups typically consist of a collection of users who would all generally need access to videos with certain classifications. Authorized users can then share a video with a share group, granting access to that video to all users within the share group. • City of Kalispell, MT :+ Police Camera and Software Solutions (V UTILITY. u kMVideo Classification a Correctly classifying video is critical to searching for video and managing video retention. The officer who just witnessed an incident is in the ideal circumstance to classify video. EOS provides a screen where the officer can choose one or more classification types from among your department -defined, authorized categories. This classification selection can also be entered or updated using Polaris. classification -based Vii Retention I Classifications are assigned retention periods that can be configured for each customer. Videos with multiple classifications will be retained for the longest retention period. Polaris's classification -based retention lends itself well to retaining video as evidence during litigation or due to other court case requirements. You can create long-term or even infinite classifications with names like "Court" or "Litigation." Polaris will retain the video evidence until the video is no longer classified as court evidence, at which time Polaris will simply enforce the remaining classification retention rules. CAD Activation Recording Trigger Utility's EOS camera can automate recording based upon dispatch calls, tag it, can create an Action Zone for High Priority Calls, and can make them visible on the Polaris video management system live map. Automated, and Location -Based Recording Triggers The Utility EOS also provides automatic video recording Start and Stop based upon location and 'Action Zones' in the Polaris video management service. Pre -defined (known high -crime areas) or ad hoc Action Zones can be used by dispatchers to automatically start video recording when an officer enters the zone. Rules can also define when an officer can stop recording. -- City of Kalispell, MT Police Camera and Software Solutions i Ceb) UTILITY. ive Streaming Depending upon security and cost policy, it is also possible to stream video in near -real time to Central Dispatch. Dispatch can send a "push" message to activate a group of EOS devices within a geo-fence zone and view live footage of what is happening at their location. Rolle -Based Security Citizen privacy and agency accountability demand that only authorized persons are allowed access to video recordings. Polaris provides a robust level of access control, where the permissions and access rights can be controlled on a group or individual login basis. Access can also be restricted by IP address range or individual IP address. Chain of Custody Logging In addition to role -based security, the Polaris video management service provides a vigorous Chain of Custody audit trail of all events and access related to digital evidence. Every time a video is saved, redacted, viewed, or distributed, an audit trail record of the access is logged while the video is being retained. Security Watermarks Law enforcement video privacy is very important to maintaining citizen trust. No department wants video leaked to YouTube or social media sites. The Polaris video management service automatically displays visual watermarks of the login ID on the video playback, so that if someone uses a cell phone or camera to take a video of the video, the User ID is displayed in the video, and the source of the leak can be tracked. In addition to a visual watermark, other watermark and security indicators are included in each video to trace any source of video being leaked to the public. 73 City of Kalispell, MT j Ponce Camera and Software Solutions UTILITY. CAD Integration JM Utility has the ability to successfully interface with a customer's CAD and RMS systems. EOS has the ability to automatically integrate with CAD systems. CAD dispatch events can trigger videos to start recording, automatically tagging those videos with the CAD call ID. CAD dispatch events can also automatically tag videos after the fact, based on officer ID, dispatch timestamp, and video start timestamp. Mk Single Sign -On The standard Polaris authentication is username and password, but Polaris supports Single Sign On (SSO), working with your existing Active Directory Federation Services (AD FS) system. When you activate SSO for your users, they don't need to remember another password. They will be authenticated by your Windows Active Directory system, just like they're logging on to their computers in the office. Video Redaction - Transparency vs. Cost and Lead -Time Polaris has built-in Smart Redaction TM. All redactinglediting is performed within a standard browser on the Department's computer. Redaction modes available to the user include Full Blur mode, Skin Blur mode, and Interactive mode. All computing is performed in the cloud, allowing for superior performance and an unbroken chain of custody for the evidence throughout the redaction process. Our capability to redact audio and video recordings in the cloud is unmatched by any competitor. Please refer to the Appendix section of the proposal for more details on features and functionalities of Utility's suite of products. -24- City of Kalispell, MT Police Camera and Software Solutions • � UTILITY. As part of our comprehensive solution platform, through teaming partnerships, Utility can offer a complete, single -vendor offering. As Utility's trusted partner, PhaZZER LLC supplies law enforcement agencies with an affordable, safe, and reliable conductive electrical weapon (CEW) system. PhaZZer, LLC brand CEWS are used by approximately 300 law enforcement agencies worldwide and growing. Utility has a long history working with PhaZZer providing CEW integration with our BWC platform and DEMS solution. These innovative offerings, along with Utility's platform solution of body worn cameras, in -car video systems, and interview room systems aim to provide law enforcement with an unmatched level of digital evidence and the means to securely manage evidence entities, de-escalate situations, reduce the risk of injury to both officers and citizens, and promote safer interactions in the field. r Utility also has the unique capability to seamlessly pull all aspects of our solution (BWCs, ICV, IRS and CEWs) into our POLARIS digital evidence management system establishing a City-wide virtual command center. -S- City of Kalispell, MT Police Camera and Software Solutions COO) UTILITY. ` SECTION III: PROJECT APPROACH Key Staff Qualifications & Availability for the City of Kalispell A successful, seamless implementation is vital for Utility to build lasting customer partnerships. We will provide fully skilled, properly certified staff with efficient, effective management that is responsive to the City of Kalispell. Utility's approach to providing qualified personnel for the City's project is based on our years of experience, continuous incorporation of lessons learned, and dedicated execution by skilled and experienced management professionals. UTI LITY The Customer Success Team will be led by Utility's John Joseph, with direct contact and interaction on this project to ensure the system is meeting expectations. He will manage the City's relationship and focus key staff to ensure that your needs will be our top priority. 4i LrrY OF KALISELL ...1 MICHAEL NARK RICHARD DAVIS DAHLIA BLAKE CEOArPreswenl Medororoperatlons MnldeSales MwAller SIMON ARAYA JOHN JOSEPH ChietTochnolopMOlMcer .,' ' &nkiessMansper AMANDA HAVICE MONICA STOREYm cMlerRiuVI custoerSupponspecialist VENICE DAVIDSON� MIKE HAMMER PF*Kt FM M°"a°`"'P CM dAfthisirath*OHker I . , - TROY MONTGOMERY 4Kapresldental'Sales SAMS OpaNAeBclERRaA Lpn RICKYVAUGWN LANDON PUTNAM Senior ReW Emineet SuppolTecMMan CRISTIAN HURTADO TRAVIS HILL Fleur r Sup ponTek rMun CODY BUZALSKY CHRIS ORAM Support Technician Feld E"� MIKE FREEMAN J? Traini,vteaa CHRIS JUROFF Trainer RALPH ROMERO Trainer -2$- City of Kalispell, MT Police Camera and Software Solutions (J UTILITY Customer Operations and Project Management Teams System implementation will be led by Customer Operations, by the Project Management Team, and Implementation Team, which will be solely dedicated, from start to finish, to the success of the deployment of the Police Camera and Software solution for the City. We propose Venice Davidson, PMP, PM, as our designated Project Manager for this project. Venice has demonstrated her experience in effective project management, risk and issue management, and information security on recent projects similar to the City's project. She will continually develop, monitor, and update project plans to include material/software acquisition, time management, and detailed project action plans confirming Utility's adherence to scheduled deadlines, while also ensuring overall project implementation and performance success. Our PM will directly coordinate with the City and our Customer Support team to maintain open communications critical for successful project execution. Utility's Senior Field Engineer Ricky Vaughn is a Certified Dell Systems Expert, a Certified Microsoft Expert (Network Administrator, Windows XP, Server, Messaging) with more than 25 years of experience. He is an expert in software development/configuration for systems similar to the City's project, and in software testing. He will lead the Implementation Team responsible for the initial configuration and project setup. This team will initially work with both your sworn and information technology staff to ensure proper configuration and then will direct the training sessions with officer and support staff. Training for this project will be led by Michael Freeman. Michael has formal classroom instructor training and relevant experience with the software and hardware, and thorough knowledge of the material covered in the courses. He has mastery of the training manuals, system documentation tools, and training aids, is highly competent, and is able to work independently of outside support to accomplish the City's goals and objectives. .27- City of Kalispell, MT Police Camera and Software Solutions rO' UTILITY. Summary of Utility Key Staff Experience Venice Davidson, Project Manager vdavidson(cbutiltv.com Education/ Background: Master's Degree in Business Administration, concentration in Project Management, Bachelor's Degree of Science Certifications: Certified Associate in Program Management — CAPM (512019 — 5/2024), Program Management Professional (PMP), 8/2020 — 8/2023 BRIEF SUMMARY OF EXPERIENCE: Relevant and progressive program management experience leading and managing, large scale, complex IT projects and programs in the law enforcement environment. Comprehensive experience in planning, scheduling, and tracking all stages of the project lifecycle to deploy body cameras, in -car video communications systems and SaaS solutions. Experience overseeing and coordinating cross functional teams and client points of contact to implement multi -million dollar projects on -time and within budget. Ricky Vaughn, Sr. Field Engineer rvaughnOuiilfty.com Education/ Background: Business Computer Programming Certifications: DCSE (Dell Certified Systems Expert), CMNA (Certified Microsoft Network Administrator), MCP (Microsoft Certified Professional) (Windows XP), MCSA (Microsoft Certified Systems Administrator) (Sever 2003), MCSA Messaging (Exchange 2003) BRIEF SUMMARY OF EXPERIENCE: Experience managing operational staff of engineers/technicians responsible for the installation and integration of mobile digital video and Communications in the Public Safety Sector. Supports project network requirements with a broad base of IT and communications systems, processes, procedures, and associated technologies. Provides Tier 3 Support for Field Staff. Responsible for testing and debugging prototype hardware/software. Served as Systems Engineer installing new systems including data migration and system setup. Michael Freeman, Training Lead mfreemariftutilitv_com Education/ Background: Master Police Officer (Ret.) with Dekalb County Police Department; United States Marine Corps, Camp Pendleton, CA; Marine Corps MOS Training; Degree in Fine Arts, Graphic Design Certifications: P.O.S.T Certified, CJIS GCIC Network Terminal Operation Certification, Microsoft SharePointTm, Adobe AcrobatTm applications, ILGOOG Georgia Criminal Law, CAJ02G Search Warrants and Affidavits, Lidar and Laser Certified, Field Training Officer, Supervisor Certified BRIEF SUMMARY OF EXPERIENCE: Training Specialist leading on -site and on-line training of customers in the use of EOS camera solutions, Rocket in -car DVR/router devices, and Polaris digital management platforms. Development and implementation of online training/support for customers across multiple platforms. Training representative responsible for developing, sustaining, and enhancing the training program to optimize customer success in the deployment of body worn technology ecosystem. -2,9- City of Kalispell, MT ,, Police Camera and Software Solutions (0' UTILITY. Implementation Methodology & Work Schedule Utility's POS body cameras, Rocket in -vehicle cameras, and the Polaris evidence management system represent a total integrated solution, engineered and designed with an easy to use, intuitive and readily adoptable user interface to simplify an officer's interface with video recording technology. Once the purchase order is received, a project charter document will be prepared, which will define scope of work and responsibilities. The "Who, What, Where, When, How, and Why" of the contracted scope of work will be identified. The exact installation/ deployment schedule will be determined during Phase 1: Finalize Project Charter. Typical high-level implementation phases for the body -worn and in -car video system include: ROCKET (in -car video) installation EOS (body camera) implementation consists of five (6) phases: typically includes six (6) phases: 1. Finalize Project Charter based upon 1. Finalize project charter based upon project purchase order. Project Purchase Order. 2. Approved departmental procedural policy 2. Installation Location Setup and Install is implemented and in -place. Crew Scheduling and Training. 3. Deployment and training location set up : 3. Test Installation. and training scheduling. 4. Test Installation Validation and 4. Mobile device and uniform carrier Acceptance Testing. distribution in conjunction with training. 5. Fleet Installation. 5. Software training for admin staff and 6. Installation Location close-out. acceptance of officers. Utility's implementation is a step-by-step process from Project Kick-off to the Final Hand - Off, including Implementation, distinctive device and Polaris training of all relevant City staff by user group, trouble shooting, and support escalation. The process is engineered and managed to track delivery, control costs and maintain performance over the term of the implementation. Step 1: Sales Handoff to Operations Internal kickoff meeting conducted in a standardized checklist agenda format by Utility's Deployment/Installation PM who has been assigned deployment responsibility for the City's Police Camera and Software Solution project. }° City of Kalispell, MT Police Camera and Software Solutions (O,,R') UTILITY. Of. Step 2. Uniform Deployment Call/Modification (as needed) Sub -steps 1-6: o First, a call with the Department will be held and a workflow of six major milestones for uniform integration is initiated. These six milestones are executed in parallel to the remainder of the Utility workflow: ■ Uniform measurements will be/have been taken ■ Uniforms are will be/have been ordered ■ Uniforms will be/have been shipped to the modifying agent ■ Uniforms have been received by the modifying agent ■ Modified uniforms have been shipped to the customer ■ Modified uniforms have been received by the customer Step 3: Kickoff Call with Customer o External kickoff between Utility PM, and the Department's deployment project manager as per the functions as listed here: • Project Manager • IT lead for mobile vehicle camera systems • IT lead for network architecture • Fleet manager ■ Building manager (access for access points) • Training manager The following activities are also scheduled during the Kickoff Call with the Department: ■ Site visit and site visit review • CAD integration coordination Step 4: Training Online and On -site The Utility trainer assigned to the Department will work with your operations and training staff to construct a training plan that meets your department's needs. On-line training is typically conducted in a webinar format. On -site training is typically conducted during the first week of installations at the customer's site and in a classroom setting. Step 5: Site Visit Afield engineer will come onsite to confirm network structure, test SIM cards, etc. Step 6: Status Meeting(s) These are the final status meetings confirming the shipment of hardware to the customer's location, and training schedule for all uniformed officers. We will conduct this meeting as many times as necessary to ensure that all responsibilities (that of Utility and the Department) are in sync and reconciled before commencing with the deployment of hardware, engineers, and/or trainers. • City of Kalispell, MT i} Police Camera and Software Solutions t *0 UTILITY Step 7: Configuration and Ship Date This is the date all hardware and software systems undergo final configuration and shipped to the customer's location. Step 8: Installation o This is the date the Utility field engineers begin installing hardware on any vehicles that require in -car cameras o Utility field engineers begin installing fixed -mount camera interview room systems --- only if relevant o On -site training for administrators and officers typically occurs during the first week of installations, for Department and internal City users. o Video download access points, also known as Smart Waypoints, are typically installed the first week of installations. Step 9: Customer Sustainment Operations The above outline describes Utility's Project Management and Deployment Plans for all EOS and in -car units. The Communications Plan captures both meetings held between the Utility operations team and the City's deployment team, as well as all of the decentralized communications held between Utility and the customer throughout planning and execution. The technical system functionality is fully managed by our software engineers to ensure that it will always be up-to-date for all of our customers on our cloud -based platform. System upgrades are all done over -the -air (OTA), and after we push an upgrade, the individual officer can choose to install it when he/she is ready. Upgrades are deployed about once a month and staff should anticipate very little work dedicated to each one. Quality Control Plan Utility maintains and manages a Quality Control Plan to manage the flow of the Project Plan and Deliverables to ensure the efficiency and effectiveness of hardware and software video management and storage. Quality Control planning enables the Team to establish and successfully achieve Milestones, to manage Critical Success Factors, to manage and complete Deliverables, and to constantly communicate any assumptions that could affect a successful result. City of Kalispell. NIT a, Police Camera and Software Solutions A rO' .,P) UTILITY. Project Schedule If awarded, we will work with the City to complete the deployment of our EOS body -worn cameras (with PhaZZer CEWs) and Rocket in -vehicle camera and interview room systems for the Department within 90 days. A Gantt chart detailing the project schedule is included below. Kalispell, MT: BodyWotrn ICV, Interview Roams and DEMS Gantt o .,r, rN» r.N.,. •w.» Lw.r cNl, h Lril hrnn,l �I, ' 4MrI L.a.,:alntawW L4, 11 Y e AFxllvaN .W Paw -rq.w •f... s rl iy sw'.ww,v<u.. L.JI a,ey IL Cw/w. ry NrlS1 ant a:a7 n tw'Iw.ntL•dL Wye. Ocim 1L Iwlva ,rlu ralG,».',M 0.,111>. IwLt ,,,:.r.IFLwnw u..,l 11 r.'r.�s�L,wb Hwtl r SIJrLn.r. HwLY tL t�„l.X CwIrI-reya,Ha. Oast t wa-A F6.h C„Ifol rJ,, is 21 C�lrlr4 ry'1 f'Mr L• fw'1 F Y.e ..l Daawa A».rvu ball V In4w r•IbT,)aWlaN. Lw 11 � c..ayrw„ae O4l rs_ oaav c Ca,JwY twr4LWJJ•- M1) ti r or..•R tM-r =4 OLW»1Fl1 Hrrwiw:Ml F.,-.F. Iyta �l - k...•+n 2.aol � Ine., ..Jar., L-1•., � M+Ir wwr.•rs ,..•.VL. W L tin+si LrJn [r a. ,siS l..u:, �trYllwt.a MaYllNubwti Fya f�a) VM.,1 N✓rrFL5Y4H W W, N 4Jr. I51V IA.r Ira'r 0 n! Vv 1�I.1 /.• r 1.�. -Iw✓RV/iWLrt.4W no LYr ll0.w w.w I.HI 1• Fwwa1.. s....! � �• { � .wrl, w a.n drrr �CuR1 L.rly.wa,:•Ia, A t+r _ v.,MH •ir'nr.all+k„Ywa lrvta,Y I.:a ✓, w Fw. Ni �.l Lt,.,n r.»r •\,aw ra•HrID•wwr �l:n,wl l.lr.. G.w4• N+y l,a.,' � „1•,r We assume contract award October 14-18, 2024, with planning and training from October through November, and full deployment completed by end -December 2024. Deployment for 48 EOS units with 48 CEWs, 12 in -vehicle Rocket systems, and 3 Rocket interview room camera systems will be completed within 90 days of project initiation with customer acceptance no later than 120 days from project initiation. This includes technical support and assistance devices, networking equipment, video uploading, charging, connectivity, system software and upgrades, and video retrieval software and procedures. The actual rate of installation (completion of configuration, integration, testing, and final system acceptance) is based upon training availability of officers and the City's desired final implementation schedules. 32. City of Kalispell MT Police Camera and Software Solutions 69- UTILITY. The EOS and Rocket deployment schedule is dependent upon the City's recording policy being in -place, availability of officers, and defined, designated locations for training and implementation. It is also dependent upon whether the department chooses Utility to perform scheduling of officer fitting/ measurement and ordering of EOS carrier system, or the City chooses an existing approved uniform vendor to provide this function. Utility will work with an approved departmental uniform vendor to ensure the necessary modifications that are required, if any, comply with the City's procurement. It is important to note that Utility has established relationships with most major uniform manufacturers, like Blauer, Elbeco, and Flying Cross, and Galls, that support the EOS integrated solution. Training Overview Utility uses a train -the -trainer model. We provide a Training Leader, a technical Field Engineer, and trainers to train your internal staff. We both distribute hardware and give in-depth, face-to-face training classes on using the hardware and software. We propose a hands-on approach to training to ensure all respective individuals have complete understanding and are comfortable with using and training on the system. Technical support staff will receive their own training session and will cover troubleshooting, backend system navigation and redaction, training on reporting and reviewing activity logs, and producing scheduled reports. The Polaris video management system is role and permission based, and it is recommended that the trainee attend the correctly assigned training per role. Overlap may occur for higher -level roles. Each role described is simply a default, which can be adjusted for the City's specific needs. r City of Kalispell, MT rrr} Police Camera and Software Solutions COO) UTILITY. Train the Trainer (6 hours) The role of these individuals will be based on a three-part series of trainings designed to introduce the trainees to the devices, and the Polaris Evidence Management System. Our aim is to aid the department in becoming self-sufficient in their future training sessions by building out a team of internal Trainers. Inside of Polaris, they will have the permissions of an Admin or Supervisor. All software and hardware capabilities specified for implementation by the department will be focused on during this training. Officer (3 hours) Inside of Polaris, the Officer role will have access to Live and Media tabs. Other privileges being able to add notes, classifications, and view their own videos. For training their main focus will be recording evidence and managing their evidence. Evidence (9.5 hours) Inside of Polaris, the Evidence Custodian role will be able to search all media. They typically will be responsible for exporting, and redacting media, dependent on need. Investigator (2.5 hours) Inside of Polaris, Investigators will have limited access to live view; here they will solely be able to create Geofences and Action Zones. As it relates to media, they will be able to search their own, and selected types. They will however be unable to restrict media, seal media, or override upload policy. IT Admin (2 hours) Inside of Polaris, the IT Admin will have no access to Live or Media tabs. Their main tasks will be to manage configuration/system settings, and running requested reports based on Department need. System Admin (2 hours) Inside of Polaris, the System Admin will have access to all tabs. The individuals selected for this role typically are project leads, and they will need to assist with any future troubleshooting. This role is also reserved for the highest-ranking officer. Dispatch (1 hour) Inside of Polaris, Dispatchers will have access solely to the Live tab, here they will be able to view officer real-time locations, send messages (BOLO, Silver, Amber Alerts) and monitor Geo-fences/Action Zones. Supervisor (9.5 hours) Inside of Polaris, Department Command Staff will have access to all tabs, however inside of the Admin tab, they will only have access to "Role Management". Command Staff (9.5 hours) Inside of Polaris, Department Command Staff will have access to all tabs, however inside of the Admin tab, they will only have access to "Role Management". 4 -34- City of Kalispell, MT Police Camera and Software Solutions UTILITY. Customer Service and Ongoing Support i Utility understands the technical and logistics requirements of this installation project and will deliver an extraordinarily high degree of customer service and support to the City of Utility has more than 150 employees, all 01J111)Kalispell. AuJill. We, at the Hollis New Hampshire Police based in the U.S. and dedicated to our platform Department, are a proud customer of the solution. Our technology, administrative, and EOS by Utility product, which includes both the body -worn and in -car video management staff are located at Utility's systems. The system capabilities are unique in that it allows for multiple Headquarters in Decatur, Georgia in Metropolitan activation cues, CAD integration, automatic uploading, and user-friendly Atlanta. Additionally, Utility has business managers, video management through Polaris held engineers and trainers based in and around website. Most important, however, is the incredible level of technical support the State of Montana to ensure accelerated and customer service the company provides, which was one of the most response to customer needs and requirements. important considerations during the planning and research process. During Utility's training implementation, we will - Joseph R. Hoebeke, Chief of Police include all designated agency Supervisory personnel, Uniformed Line officers and Specialized units. An estimate of one day, including four (4) hours training is typical for each end user and supervisor to be involved with the body worn system. Utility trains the trainer(s) at the Department. Done during deployment, this establishes the key administrator group and SMEs within the Department for 95% of the support related requests that will arise through normal operation. Utility Support is always available, 24/7/365 for whatever support related technical questions may not be serviceable by internal means. Utility provides on -site technical service, within 48 to 72 hours, at no additional cost, technical service required to address support issues that cannot be resolved via phone. When a client raises a support issue with Utility as the supplier, Utility will respond in a timely fashion. Utility provides a 99% uptimelavailability commitment. All systems have health monitoring that assures that issues are typically addressed 24/7/365 by Utility personnel before they become an impact to the performance of the service. City of Kalispell MT Polioe Camera and Software Solutions rO' .P) UTILITY. For support provided to the customer directly, Utility has a tiered support response that will escalate the level of support depending on the situation. Tier 1 would be on -site support by City staff after they have been trained by Utility, which will alleviate most day- to-day issues that may arise. Problems beyond Tier 1 scope will be escalated to Tier 2 and from there to Tier 3, which is onsite technical support from a Utility field engineer. While most support calls are handled immediately, Tier 2 issues have guaranteed response times as shown below: Item Priority Fatal Severe Medium Minor 1 1 Hour 1 Hour 2 Hours 3 Hours 2 2 Hours 2 Hours 4 Hours 6 Hours 3 r 4 Hours 1 4 Hours 1 8 Hours 1 16 Hours The severity levels shown in the tables above are defined as follows: • Fatal: Complete degradation - all users and critical functions affected. Item or service completely unavailable. • Severe: Significant degradation - large number of users or critical functions affected. • Medium: Limited degradation - limited number of users or functions affected. Business processes can continue. • Minor: Small degradation - few users or one user affected. Business processes can continue. Utility will always endeavor to resolve problems as swiftly as possible and in all cases, Utility will provide frequent progress reports to the City. Utility recognizes that your integrated body worn, in -vehicle cameras and video evidence system are key to daily functions and must be functional in the field, and although Utility is unable to provide guaranteed resolution times, we will always make the best effort to resolve problems as quickly as possible. Upon the completion of the implementation, Utility's US based technical support engineers are available 24/7/365 to support your staff. The technical system functionality is fully managed by our software engineers to ensure that it will always be up to date for all of our customers on our cloud -based platform. City of Kalispell. MT Police Camera and Software Solutions rO' .�!) UTILITY. Warranty information Utility warranties are in full effect for the term during a current paid annual SaaS subscription. Hardware failure outside of malicious intent is fully covered free of charge by Utility. The term of the warranty runs concurrent with the term of the subscription, and therefore, is flexible and extendable. For full details on Utility's warranties, see Appendix document, Discussion of Warranties, Agreements, Terms and Conditions. 91 i� -37- City of Kalispell, MT Police Camera and Software Solutions 63 J UTILITY. SECTION IV: COST i Budget Narrative - EOS Body Worn Camera, Rocket In -Car Video System & Interview Rooms, and CEWs Utility Associates is an innovative technology company creating groundbreaking digital systems for law enforcement professionals that depend on speed, accuracy, and transparency in their work. Our all-inclusive, subscription services -based pricing model delivers long-range value through delivery of systems that are known for ease of use, efficiency, and revolutionary clarity. All items necessary to have a comprehensive body camera and in -car system have been included in our pricing. Utility strives to bring ease and clarity to our clients through robust technology solutions at a fair and transparent price. There are NO additional or hidden fees in our five (5) year contract term. Traditional add- on fees such as accessories, training, and configuration have been included in the scope of supply. Variable fee structures ultimately prove difficult for agencies to budget camera purchases which often results in overbudget programs. Utility's all-inclusive pricing eliminates these budgetary landmines by providing a turn -key solution at a fixed price. The scope of supply includes forty-eight (48) EOSTM body cameras, twelve (12) Rocket® In -Car Video modules with a single camera configuration consisting of a dash mount for front view, and three (3) Rocket interview room systems. We have included forty-eight (48) PhaZZer Enforcer CEWs with holster sensors, and we have also included in our base offering as an enhancement CAD Integration for automated association of content captured with the CAD call. We have included several value-added options in our submission including: • RTCC module for expansion of the investigative capabilities of the Police Department. r City of Kalispell, MT Police Camera and Software Solutions Budget Narrative - EOS Body Worn Camera, Rocket In -Car Video System & Interview Rooms, and CEWs Utility Associates is an innovative technology company creating groundbreaking digital systems for law enforcement professionals that depend on speed, accuracy, and transparency in their work. Our all-inclusive, subscription services -based pricing model delivers long-range value through delivery of systems that are known for ease of use, efficiency, and revolutionary clarity. All items necessary to have a comprehensive body camera and in -car system have been included in our pricing. Utility strives to bring ease and clarity to our clients through robust technology solutions at a fair and transparent price. There are NO additional or hidden fees in our five (5) year contract term. Traditional add- on fees such as accessories, training, and configuration have been included in the scope of supply. Variable fee structures ultimately prove difficult for agencies to budget camera purchases which often results in overbudget programs. Utility's all-inclusive pricing eliminates these budgetary landmines by providing a turn -key solution at a fixed price. The scope of supply includes forty-eight (48) EOSTM body cameras, twelve (12) Rocket® In -Car Video modules with a single camera configuration consisting of a dash mount for front view, and three (3) Rocket interview room systems. We have included forty-eight (48) PhaZZer Enforcer CEWs with holster sensors, and we have also included in our base offering as an enhancement CAD Integration for automated association of content captured with the CAD call. We have included several value-added options in our submission including: • RTCC module for expansion of the investigative capabilities of the Police Department. r City of Kalispell, MT Police Camera and Software Solutions 'UTILITY In addition, individual pricing on a per unit basis has been included in accordance with your request, however, the bundled solution that we offered to cover your complete scope is more cost effective. These per unit prices can be used should you desire to add components to the ecosystem throughout the life of the contract. The subscription fee includes full access to Polarise' and includes the warranty, technical support, and easy over -the -air (4TA) software updates for all body cameras and in -car video systems. Additionally, the subscription fee includes unlimited data storage in Amazon's CJIS compliant Cloud, AWS. Utility also provides unlimited access to Polaris for command staff and administrators. It is Utility's intent to provide the best camera system, not nickel and dime the customer for users to access their information. Additionally, the Kalispell Police Department gets the opportunity to take advantage of the full DEMS functionality in Polaris as our offering includes up to f OGB 1 per BWC licensed for storage and management of 31d party content on the platform. SmartRedaction TM is also included in the Polaris software platform with complete transcription _ and translation functionality. SmartRedaction allows a user to automatically redact a video by selecting various skin blur options. This automatic, mass redaction capability reduces the time necessary to redact videos, thus eliminating the need to hire additional personnel to manually redact videos. Utility's SmartRedaction is the fastest redaction software available on the market to date. All hardware maintenance and support is included in our subscription services fee. The Kalispell Police Department should be cautious of vendors who are not willing to provide cost estimates based on the Total Cost of Utilization. Many customers have found themselves in a budgetary bind when it comes to continued funding of camera programs because the total cost of utilization for the entire project was undisclosed. At Utility we partner with our clients to constantly respond to their needs and evolve our ecosystem to meet the demands of an ever changing "prove -it -to -me" world. We would love to have the opportunity to serve the Kalispell Police Department. • City of Kalispell, MT �J Police Camera and Software Solutions U n n U • c E- a_ yr � `o E s m a G y c w O a r_p g W, -mj r� mi U a� m35o '�i m q . 51- o $K b i• m'$yam amE �� 5 qq ms c AE' 3 a na, wC o5pgp d$� o'$a ES a o XE E. P a� � S � qEqEI w a�O�u a 5 E°so u„52 g5o +° •a $ ° L Kc U E 5c `o a$Sg c5S?+'cE o O m mP0. Seer£E'�. Eqg n = �vn°Y�`° " a$°� se m�Ug� E o E.^� 72m is€$ $p 6 $$9 .�8g� � Q.6 pp g ?L a c w �m a 8 E mcg4 m e�Eo fiw4�4�, e$g m 'r , $ f)0E ca ij acr .n �ab 'e e'apm: aq ce<� �mE$opaa'�6 mi�Smp9 nU$ oa �E e E5 tl�w am '�ie o�s>�'�E �Eam •`g5 gna�oU E m� a £ M 4o Nm�N.Y Amq of cm �mF gJE E m �m Es wm .N �vSB @L°ggg sw Y mgU mt5 0 4m a O° goes a "g oe�q 3�i x�t5 Y� � p Lm $'�m�3a �� b ��pnC'E��nn•'"m� m �� �� S.G n ia3 a wL ti ��C�¢aa'a 'a aUeQv�?o�a =m = F 'z1jN vo W c a n d • m m c h 9 U m a E J3 a km K..2 C� O N 4 t G Y rc ¢ mm 4 oSg$�9b �E om eg �. v 4 e c c N 'L O p E e m c c a o c x Q c U oo o ff �E¢ c ZmA a Na.r¢' �, „ 1@ F E r Eew E eNU�3Uf=gym m B Uqm %Q w 8 m27a � � a N`m -5 lm UlLL m g m r� Cqm$ .. .. n it a� E m.E�oaW m c U 4 r LI W o W w to of� U _ _ f/ 2 h m 1= N H N N N Cl fn w n E [] 0 Vf8 a EOS by utility, Inc. is a future -proof solution that overcomes significant pitfalls that are found in competing police bodyworn cameras. ■ Automatic Policy -Based Recording • Functional Fusion of Technology and Garment Secure Automatic Wireless Offload - CJIS Compliant • Integration with the Rockeem Utility developed this smart device to provide agencies with greoter benefits than a manually operated camera. EOS automatically records, based on policies when triggers are activated. Command centers and 911 dispatchers can send live messages to EOS devices and olive stream video during critical moments. The video, audio and metadata automatically and securely uploads to CJIS compliant cloud, eliminating the inconvenience of physically docking the device. ■ Auto -Classification of Video ■ Real -Time BOLO, Amber, and Silver Alerts * Internal GPS and Accelerometer * AG LTE Internet Connectivity ■ High Definition Video/Audio • Officer Down Alerts • Live Video Streaming ■ Smart Video Redaction ■ Holster Sensor Activation • CAD Activation 0 UTI LITY marketing@utility.com 1 500-597-4707 1 Utility.com V 1 City of Kalispell, MT Police Camera and Software Solutions VIDEO • 720p, 1080p HD Video Resolution • 30 Frames per Second • Automatic High Dynamic Range • Video Stored in Secure Slice Files • Automatic Wireless Media Offload Process • Automatic Secure Wipe after Upload • Low Light Video Rating of 0.1 lux CONNECTIVITY • WiFi Connectivity 802.11 b/g/n • Mass Alert Distribution - BOLO, Silver, Amber • Cellular Connectivity Capable 4G LTE • Receive Text Message Capable • Audio Notifical'on Capable • Full -Shift Battery Life INTERACTIVE • Integrated LCD Monitor • Automatic Integration with In -Car Video Triggers and Metadato • Covert Mode with Vibrating Notifications • Bluetooth Communications • Chain of Custody Validation for each minute of Automatic Video Offload • Mobile Viewing Screen for Immediate Video Playback • Accelerometer G-force Recording Triggers OTHER FEATURES • Live Streaming Video Capable • GPS Position Reporting • Time, Date, GPS Location in Metadolo File • Integration with Video Mapping Software • Programmable Pre Record Option, 5 - 120 seconds FEATURES: Automatic Policy-Bosed Triggers Immediate and Secure Evidence Offload J UTILITY. Real -Time Alerting Patented Uniform Integrated Mounting System ENVIRONMENTAL • Operating lemperoture: -10' to 55° C Fully Rechargeable in just over 2 hours • No Electromagnetic Interference Live Video Streaming Officer Down Alerting marketing@utility.com 1 800-597-4707 1 Utility.com A•2 City of Kalispell, MT Police Camera and Software Solutions WHEN SECONDS MEANS LIVES, INTELLIGENCE MATTERS • Real -Time Emergency Alerts to Dispatchers • Real -Time Emergency A;erts to hLNearby Officers (C' .,P)) UTILITY. EOS by Utility, Inc. is a future -proof solution that overcomes significant pitfalls that are found in competing police body worn cameras. Utility developed this smart device to provide agencies with greater benefits than a manually operated camera. EOS automatically records, based on policies when triggers are activated. Command centers and 911 dispatchers can send live messages to EOS devices and view live stream video during critical moments. The video, audio and metadata automatically and securely uploads to CIS compliant cloud storage, eliminating the inconvenience of physically docking the device. • Weeks of Battery Life on One Charge, USB Re -Chargeable • LED Status Indicator with Charge Status Alerts • Installation in Seconds on Most Major Holsters, No Holster Modification Needed Activation of Body Cameras marketing@utility.com 1 800-597-4707 1 Utility.com A-3 City of Kalispell, MT Police Camera and Software Solutions TECHNICAL SPECIFICATIONS • 720p or 1080p resolution • 25 fps, 30 fps • MP4(H.264) • 14W field of view • Programmable Pre -Record (0, 15, 30, 60, 90 sec) 1 lux low light rating • Bluetooth 4.1 allows 1 paired connection with Holster Sensor • 12 hours of constant record time • 17 hours of standby time Docking Station for charging and video upload • IP67 • Operating Temperature: -200C — 550C • MIL-STD-810H • 3.7 x 1.7 x 1.1 in • 6.14 oz • Klick FastTM System for mounting • Optional helmet mounted bullet camera 1-800-597-4707 1 info@utility.com I Utility.com UTILITY dCopyright 2023 Utility, Inc. All Rights Reserved. v.021323 ((0, A -a City of Kalispell, MT Police Camera and Software Solutions SPECIFICATIONS • 2 Megapixel CMOS image sensor • 30 fps 160 fps up to 1080p Full HD resolution • 4 mm fixed focal lens • Day & Night with IR LED • Extreme Low Light Sensitivity • Extreme Wide Dynamic Range (100 dB) • M-JPEGIH.2641H.265 Compression • Built-in Microphone -AAC Compression • Automotive Grade • Action Button (Start/Stop Record) with LED Status (Booting/On/Recording) • Forward Facing LED for 'Record' verification while outside the vehicle • Waterproof (IP67) • Vibration Proof • Operating Temperature: -20oC — 60oC • SAE-J1455 Certification for Drop, Shock, and Vibration 1-800-597-4707 1 info@utility.com I Utility.com UTILITY @Copyright 2023 utility, Inc. All Rights Reserved. I ROCKET•H-1010100 v.021323 �� A-5 City of Kalispell MT Police Camera and Software Solutions SPECIFICATIONS Power Source Power Consumption Weight Dimensions Dehumidifier Environmental Casing Chassis material and color Side Mounting PoE Class 3 (IEEE802.3af) Maximum 7.84 W 344g 120mm x 60mm x 49.5mm Yes Weatherproof (IP67), Vibration Proof Aluminum, black M4 screw holes for mounting bracket Rear Mounting 114-20 hole for rear ball mount Starting Temperature -20°C — 60"C (-4°F — 140°F) Operating Temperature -20°C -- 60"C (4"F -- 140'F) Operating Humidity 20% - 80% RH NDAA H.R. 5515 Compliance Yes RTC (real-time clock) No Approvals & Certificates FCC (Part15 Subpart B Class A), IP67, CE TECHNICAL SPECIFICATIONS: DEVICE Product Type Maximum Resolution Application Environment SoC Image Sensor Sensor Size Effective Pixels Day 1 Night Vehicle Camera 2MP Indoor/Outdoor MS535D Progressive Scan CMOS 112.8 " 1945(H) x 1097 (V), 2.13 MP Yes Low Light Sensitivity Minimum Illumination Color to B/W Switch Mechanical IR Cut filter IR Sensitivity Range IR LED IR Working Distance Extreme Color. 0.1 lux at F1.6; B/W 0 lux at F1.6 (IR LED on) ISP based automatic switch, configurable Yes 700-1150nm IR LED x 2 (850 nm) 20m 1-800-597-4707 1 info@utility.com I Utility.com UTILITY ©Copyright 2023 Utility, Inc. All Rights Reserved. I RQCKET•H•1010100 v.021323 A-6 City of Kalispell, MT Police Camera and Software Solutions SPECIFICATIONS q1 Compression H.265, H.264, MJPEG General Stream 1, Stream 2 and Stream 3 can Maximum Frame Rate 30 fps at 1920 x 1080 Streaming Options be independently configured to have vs. Resolution any of the settings below:Compression: H.265, H.264. MJPEG.Resolutions: Multi -Streaming Triple Streams: Stream 1 1920x1080, 1280x960,1280x720, (Main Recording Stream), 720x480, 640x480, 320x24013it Rate Stream 2 (Live Stream), in CBR and Cap in VBR: 128K, 256K, Stream 3 (Over -Cellular 384K, 500K, 750K, 1 M. 1.2M, 1.5M, 2M, Stream) 2.5M, 3M, 3.5M, 4M, 4.5M, 5M, 5.5M, Bit Rate Mode Constant, Variable, 6M, 7M, 8M, 9M, 10M, 11 M, 12MFrame Adjustable. Rate: 1, 3, 5, 10, 15, 30 fpsGOP options in VBR: 1, 2, 3, 4, 5 seconds Wide Dynamic Range Extreme WDR (100 dB) Image Enhancement White Balance, Brightness, High Frame Stream 1, Stream 2 and Stream 3 can Contrast, Sharpness, Rate Streaming be independently configured to have Automatic gain control, Options any of the high frame rate mode settings Flickerless below:Compression: H.265, H.264, Digital Noise Reduction Yes MJPEG.1920x1080 at 60 fps, 1280x720 at 60 fps. Resolutions: 1920x1080 or Privacy Mask Yes 1270x720Bit Rate in CBR and Cap in Image Orientation Flip, Mirror VBR: 128K, 256K, 384K, 500K, 750K, 1M, 1.2M, 1.5M, 2M, 2.5M, 3M, 3.5M, 4M, 4.5M, 5M, 5.5M, 6M, 7M, 8M, 9M, 10M, 11 M, 12MFrame Rate: Fixed to 60 fpsGOP options in VBR: 1, 2, 3, 4, 5 seconds 1-800-597-4707 1 info@utility.com I Utility.com UTILITY. @Copyright 2023 Utility, Inc. All Rights Reserved. I ROCKET-H-1010100 v.021323 *0 A-7 City of Kalispell, MT Police Camera and Software Solutions SPECIFICATIONS Focal Length Fixed focal, f4.Omm Aperture F 1.6 his Fixed iris Focus Fixed focus (adjustable back focus) TECHNICAL SPECIFICATIONS: AUDIO Audio Type 1-way, Built-in Microphone Audio Compression 8 kHz, AAC Ambient Noise Filter Yes Lens Mount Changeability Horizontal Viewing Angle Vertical Viewing Angle TECHNICAL SPECIFICATIONS: NETWORK Network Protocol IPv41v6, TCP, UDP, DHCP Ethernet Port & Service PPPoE, HTTP, HTTPS, DNS, DDNS, NTP, RTP, RTSP, RTCIP, SMTP, FTP, IGMR ICMP, ARP, Bonjour, Security UPnR QoS, SNMP Board mount (M12) Lens is changeable 87.5` 47.6` 7 One 101100 Mbps Full Duplex, 1 meter cable with RJ-45 connector IP address filtering, HTTPS encryption, Password protected user levels 1-800-597-4707 1 info@utility.com I Utility.com UTILITY. @Copyright 2023 Utility, Inc. All Rights Reserved. I ROCKET-H-1010100 v,021323 A-8 City of Kalispell, MT Police Camera and Software Solutions SPECIFICATIONS • 4G LTE Internal Cellular Modem • Supports All Major US Carriers, Dual SIM Capability • Dual WiFi: Hotspot around the vehicle • Access Point for high-speed offload • Integrated Crash Sensor • Integrated Battery Monitoring & Internal • Temperature Sensor (for health monitoring) • Optically Isolated Trigger Inputs & 1 Relay Output (5 total, 4.5V to 24V ) • Integrated Siren Trigger Interface • Automatic License Plate Recognition (ALPR) Capable • Integrated On -Board Diagnostics: J1979 (ISO 15675-4), J1939 (The ISO 15675-4 was mandated in 2008 for all US cars: Is CAN interface) • Under Voltage Warning 1 Shutdown • Software Adjustable Shutdown Timer • Integrated GPS with Antenna Detection Technology (for health monitoring) • Remotely manage network configurations: Firewall, IPSec, Port Forwarding, Split networking, black and white list, bandwidth management 1-800-597-4707 1 info@utility.com I Utility.com ` UTILITY =opyright 2022 Utility, Inc. All Rights Reserved. I M 20122 A-9 City of Kalispell, MT Police Camera and Software Solutions SPECIFICATIONS r Dimensions 197mm (1) x 150mm (w) x 43mm (h) Material Cast Aluminum Power 9 - 24Vdc 1 14W Storage 120GB Solid State Drive Processor Intel Dual Core Atom Processor, 1.33GHz Memory 2GB RAM, 1066 MTIs Enviommental • Temperature Range: -20' to 70° C • IP-67 (submerge 1 M for 30min wl no water ingress) Certifications • FCC • MIL-810G. Shock, Vibration & Temperature IN -CAR CAMERAS Connectors Color Coded, Water Tight, Locking • 1 RED: Power and On -Board Diagnostics • 2 DARK BLUE: 4 Ethernet (802.3af PoE 101100Mb) 1 BLUE: 1Gb Ethernet 1 • 1 BLACK: Triggers (1 Ignition, 4 Programmable Inputs, 1 Siren, 1 Relay Output) . • 1 Radar Interface (RS-232) 1 USB 2.0 (optional) RF Connectors • 2 FME Cellular • 2 RSPMA 2.415 GHz (WiFi 802.11 glnlac MIMO) • 2 RSPMA 2.415 GHz (WiFi 802.11 glnlac MIMO) • 1 SMA GPS tr Front Camera • 2MP Full HD • 30 FPS at 1080p (H.264) • 0.1 LUX Minimum Illumination for Optimal Low Light Performance • Auto Day 1 Night mode • 3.7mm Lens (Wide Angle) • Robust Low Profile Mounting Back Camera • 2MP Full HD • 30 FPS at 1080p (H.264) • 0 LUX Min Illumination • Auto Day 1 Night mode • Integrated Microphone • 2.9mm Lens (Wide Angle) • Robust Mounting Design 1-800-597-4707 1 info@utility.com I Utility.com UTILITY ©Copyright 2022 Utility, Inc. All Rights Reserved. I v.120122 0 A-10 City of Kalispell, MT Police Camera and Software Solutions TECHNICAL SPECIFICATIONS Display: 8.0" TFT(1280 x 800 WXGA) Memory: 3GB + 16GB microSD up to 256GB Port: USB 2.0 Type C, Pogo Pin Communications: Wi-Fi 802.11 afblgln/ac, ENuetooth, GPS, NFC Operating System: Android Dimension, Weight: 127.6 x 214.7 x 9.9mm, 4159 Durability: IP68 Water and Dust Resistance, 1.2m Anti -shock with inbox protective cover, MIL-STD-810G Per+: S Pen (IP68 Certified, 4096 Pressure Level, Air Command) 1-800-597-4707 1 info@utility.com I Utility.com ` uTl LlTY 4PCopyright 2023 Utility, Inc All Rights Reserved. I ROCKET•IB-9002 v 021323 40, A-11 City of Kalispell, MT Police Camera and Software Solutions Merging CAD Data with our Body Cameras and Rocket In -Car Video for Enhanced Automation GET THE VIDEO Guarantees video will be recorded when its needed most. (0' UTILITY. ,,P) CAD INTEGRATION • Bringing CAD information into the POLARIS Cloud, such as: Call ID, Call Type, Priority of Call, Address and Dispatch information. • As CAD calls come in, they are visible on the POLARIS live mop. CAD ACTIVATION • As CAD calls are assigned, the automation process can begin. When an officer is dispatched to an incident, their EOS and Rocket video automatically starts recording and tags it with the CAD Incident. • For High Priority Calls, an Action Zone with a pre -defined radius will automate, triggering recording and tagging of all video devices that enter the zone. AUTO TAGGING & CLASSIFICATION • For video not activated by a CAD call, the system can link to a CAD call based on start time, dispatch time, and officer ID. KEEP THE VIDEO Alleviates the officer from having to manually classify the video after -the -fact, maintaining accuracy and safeguarding retention. FIND THE VIDEO Easily searchable in POLARIS by. classification, case #, call ID, report number, as well as related videos. marketing@utility.com 1 B00-597-4707 1 Utility.com A-12 City of Kalispell, MT Police Camera and Software Solutions r FEATURES AND SPECIFICATIONS , FEATURES • ROCKET DVR, Communications & Control Unit • Cameras, with Covert Microphone • Wall Switch • Multiple Trigger Options • Unlimited Evidence Management Software & Storage • Part of the POLARIS Ecosystem • Compatible with BodyWom through POLARIS • Supports Up to Four Cameras DVR SPECIFICATIONS • Dimensions: 197mm (1) x 150mm (w) x 43mm (h) • Material: Cast Aluminum • Power: 9 - 24Vdc / 14W • Storage: 120/128GB Solid State Drive • Environmental • Temperature Range: -20° to 70' C • IP-67 (submerge 1 M for 30minw/no water ingress) • Certifications • FCC • MIL-81OG: Shock, Vibration & Temperature • PTCRB CAMERAS SPECIFICATIONS • Image Settings: 4 Megapixel (2688 x 1536) Resolution • Min Illumination: Color: 0.1 lux at F2.5 (30 IRE, 2400 K) • Lens: Fixed focal, f3.7mm @ f2.5 • Frame Rate: 30fps (1920 x 1080) • Wide Dynamic Range: Basic WDR (75 dB) • Image Sensor: Progressive Scan CMOS • Sensor Size: 1/2.8 " • Effective Pixels: 1944(H) X 1224(V) (2.38 MP) wall Switch 8 Ps cWW Covert Smoke SOCKET' Alarm Camera Interview Room Body O Camara EOSa POLARIS 1� 6y -aify. r iPPOLARIS t7 Aly Outlet Mic Access to Video in Polaris 1-800-597-4707 1 info@utility.com I Utility.com ©Copyright 2024 Utility, Inc All Rights Reserved. UTILITY. A-13 City of Kalispell, MT Police Camera and Software Solutions POLARISTm by Utility is a powerful web -browser solution that makes it easy yet secure to search, play, manage, redact, and share video and data with a secure chain of custody. • All -In -One Web -Browser Platform • Seamless Transfer of Video • Secure & Unlimited Cloud Storage • Geofence & Action Zone Activation The media interface allows multiple related video and audio feeds to be played simultaneously. POLARIS also has live video streaming allowing dispatchers and supervisors to have complete situational awareness. It also provides an automatic real-time, map -based view of location and status of all mobile operations, including vehicles, personnel, and assets. POLARIS provides Geofence alerts, live tracking, traffic and weather overlays, asset overlays and Street Views. • Synchronized Video & Audio • Video Redaction Tools • Comprehensive Chain of Custody • Customizable Configurations • Multiple Videos from an Incident • Live Map View • Live Video Streaming • Interactive Reporting Send Real -Time Alerts • Historical GPS Tracking Custom Device Reports *0 UTILITY. marketing@utility.com 1 500-597-4707 1 Utility.com A-14 City of Kalispell, MT Police Camera and Software Solutions POLARIS'm by Utility, Inc. can ingest digital evidence, such as video and audio from outside resources, and safely store and manage it from the POLARIS platform. All media is stored in Amazon's 015- compliant AWS GovCloud. Within the system, the media can be classified, viewed, tagged with notes, shared, redacted, exported, and sealed. Retention periods can be set, based on classification, as configured by the agency. Video and audio can be redacted utilizing the Smart Redaction'm tools that are built into POLARIS. • Secure Cloud Storage - AWS GovCloud • User -Friendly Video Interface • Extensive Legal Chain of Custody • Customizable User Roles and Permissions • Detailed Reporting Capabilities Smart Redaction'"' is a uniquely powerful video redaction tool that uses advanced algorithms, video analytics, tracking, and machine learning to automate the redaction process. This eliminates the need for costlyredaction methods in common use today. There ore many sophisticated levels of redaction, including Full Redaction, Skin Blur, and Interactive Redaction. POLARIS has Case Management capabilities to allow synchronization of data from a variety of sources, including video surveillance systems, body -worn cameras, smart - phones, in -car dash cameras, and more. It helps to save time on labor-intensive tasks related to evidence collection by converting and playing videos automatically, automat- ing facial redaction, tracking chain of custody, automating reporting, and helping both low enforcement and technicians locate media quickly. Utility provides a secure, complete Chain of Custody for all digital evidence. Upon uploading a recording to the system, the pertinent metadato (time, date, user, IP address, etc.) is captured and automatically associated with the media file. From that point forward, any interaction with the data is recorded and will be part of the chain of custody, which cannot be deleted. In addition to CJ I $-compliance, Amazon's GovCloud is FEDRAMP certified (The Federal Risk and Authorization Management Program) and FIPS (Federal Information Processing Standards) 140-2 compliant. • Smart Redaction'"" of Video Evidence Utility allows agencies to customize Roles and permissions within POLARIS. • Cease Management Agencies can give access to as many authorized persons as desired while ensuring those persons can only access the specific data to which they are authorized. BENEFITS Protects the Privacy of Victims, Bystanders, Minors Protects the legal Evidence Chain of Custody OF SMART & Undercover Officers Less Time Reviewing Redacted Video & lower Coss REDACTION: Automatically Identifies, Tracks 8 Redacts Selective Redaction of Video and/or Audio V UTILITY. Works with A Copy of The Video Video Untouched Leaving the Origin marketing@utility.com 1 800-597-4707 1 Utility.com A-15 City of Kalispell, MT Police Camera and Software Solutions ONE INTUITIVE PLATFORM CONNECTING ANYWHERE, ANYTIME, TO ANY SOURCE POLARIS, a cloud -based platform, enables departments to connect collected evidence from any source and file type into one place. No longer spend time and energy going to multiple systems or servers to access needed evidence Files. Easily collect, thoroughly analyze, and compleiely manage all digital evident e. I SECURE FILE INTEGRATION, STORAGE & ACCESS ENABLING THE DATA CONNECTIONS YOU NEED Integrate and store evidence in one secure and CAS compliant platform, accessing as much data storage as your department needs. Reduce your IT burden to free up internal technical resources. Securely retrieve and share evidence from one scalable platform, helping future -proof growth of your DEM needs. ammovair TRANSCRIPTION ACCOMPLISHING HOURS OF WORK IN MINUTES Quickly transcribe audio and video files within POLARIS with one click. Search transcriptions by a key w word or phrase and the audio or video can be heard/viewed at those points. Save significant time and resources with in -application transcription functionality. Q SMART REDACTION SIMPLE TO USE TOOLS WITH POWERFUL CAPABILITIES TRANSLATION YOUR VERY OWN TRANSLATOR AT YOUR FINGERTIPS Have constant access to a translator that speaks over 70 languages in POLARIS. Save substantial money, time and effort getting needed translations with your very own iin-application translation tool. No longer restrict your translation activity due to limited or expensive third -party resources. o? REAL TIME OBSERVATION REAL-TIME AWARENESS Easily redact videos, audio, photos, and documentation, while Take full advantage of in -application copabilities providing maintaining the original File and keeping a diligent chain of custody trail. live feeds for real time awareness. Identify faces/o6jects, Use modification tools Redact document Fixed camera Geofencing Auto Real-time map track, blur, alter voice to edit as well as add text, highlight key Feeds & Alerts classification views and and mute audio in text, draw, and passages, or insert jindodnq_i l,6DOTi Mutua? Aid outline comments A-16 City of Kalispell, MT Police Camera and Software Solutions UTILITY. Discussion of Warranties, Agreements, Terms and Conditions Full details regarding warranties for Utility's platform solution can be accessed in the documents described below and through the links provided. r EOS Utility EOS Hardware Warranty by u""y- http://bit.ly/BW-Hardware-Warranly The Utility EOS body camera Hardware Warranty describes the warranty provided on Utility's EOS devices. Under this agreement, Utility guarantees that its devices are free from defects, and agrees to replace any parts or devices that have not been broken under malicious intent or subjected to extreme conditions. Utility Rocket Hardware Warranty hftp://bit.IY-/RIOT-Hardware-Warranty ROCKET The Utility Rocket IoT Hardware Warrant describes the warrant by�el�y_ y y y provided on Utility's Rocket IoT manufactured devices. Under this agreement, Utility guarantees that its devices are free from defects, and agrees to replace any parts or devices that have not been broken under malicious intent or subjected to extreme conditions. Service Level Agreement https://www.utility.com/service-a-greement The Service Level Agreement describes the levels of service, software agreement, and terms and conditions that the client will receive from Utility (the supplier). The client depends on Utility IT equipment, software and services, some of which are of critical importance to the client. As such, the SLA sets out what levels of availability and support the client is guaranteed to receive, forms an important part of the contract, and enables the two parties to work together effectively. The Utility "System as a Service" Agreement (SaaS Agreement) describes Utility's service commitment of system provided to client. The document details the services that will be provided, the environment under which the software will operate, how the software may be upgraded, the uptime of the service, and the hours where support can be reached. Further, the document details permitted usage of the software, restrictions on software usage, the fees that will be assessed, and the terms under which they are due. The Utility Terms and Conditions detail the conditions under which Utility conducts sales of its proprietary products. This includes liability limitations, logistics of product transfer, protection of intellectual property, payment information. and the jurlsdiction under which legal action may be taken A-17 City of Kalispell. MT Police Camera and Software Solutions (0#) UTILITY Data Security Utility Data Security Documentation bit. Iy1UA-Data-Security This Utility Data Security Documentation is a summary overview of the security, performance, reliability, and scalability for Utility hardware, software as a service, and hosting environment. Utility uses a combined hardware and software defense -in-depth architecture to protect theconfidentiality, integrity, and availability of customer information. The security and performance architecture adapts automatically to changes in technology, internal and external threats tonetworks and applications, and to client operations. Third party security risk evaluations are performed to assure the effectiveness of our procedures, methodology, equipment, facilities, and personnel. awS Amazon Web Services (AWS) Utility purchases services from Amazon Web Services to provide backend processing and storage r for its software packages. The following documentation explains Amazon's security standards, obli- gations, and assurances provided for the safety, security, and accessibility of all client data. AWS Service Organization Controls 3 Report - bit. l IAWSControls The AWS Service Organization Controls 3 Report provides an overview of how Amazon maintains operation of technology, people, data, and infrastructure supporting its AWS services. AWS Overview of Security Processes - bit.ly/AWS-SecurityReiDort The AWS Overview of Security Processes describes the systems put in place to assure that Amazon is able to meet the high service and security standards that its clients demand. This includes an in-depth review of how Amazon maintains both physical and electronic security over its cloud services. CJIS Compliance on AWS - bit. ly/Utility-is-CJIS-Compliant The CJIS Compliance on AWS document provides Amazon's perspective on and approach to being fully compliant with Criminal Justice Information Standards (CJIS). These standards are set nationally by the Federal Bureau of Investigation (FBI) for information storage, usage, and sharing within law enforcement_ A-18 City of Kalispell, MT Police Camera and Software Solutions r C *0 UTILITY Procurement Information on CJIS Compliance Utility's digital evidence platform is a Cloud -based solution that meets and exceeds standards forCJIS Compliance and offers a scalable digital management and storage platform with high availability and dependability. Cloud -based solutions outperform the alternate — on -premise storage — and protect the confidentiality, integrity, and availab lity of criminal justice information and data. Cloud -based solutions are fundamental to credibility, by projecting transparency, and preserving your Community's trust. Security Cloud -based storage is unparalleled security and redundancy Rest assured that your video data in the Cloud is much more secure than what lives on a tower or in your server room. Those with the most to protect — from leading defense agencies to global companies - have chosen Cloud -based storage. There is a long and successful track record of law enforcement customers using the Cloud for a wide range of sensitive federal and state government workloads, including CJIS data. Reliability Cloud -based storage is unparalleled reliability. A Cloud -based provider platform virtually eliminates the risk of downtime. Amazon S3, for example, isdesigned to provide 99.999999999% durability and 99.99% availability over a given year, redundantly stored on multiple devices across multiple facilities in geographically separate locations. It is an illusion to think sellv[R CR4lH criminal justice information is more reliable in a Department s on -premises local sloragefacility. One �osrwoco incident with rebuilding 'on preen' crashed servers - and its unbudgeted cost - is all it takes to prove it. You don't want to be that case study. Budget Without the Cloud, agencies spend a lot of their /T budget to manage storage That takes funding off the streets and requires hiring that is difficult to defend and pay for. With cloud storage, that's no longer an issue. Now, you can focus on how the police camera video solution will help you further yourlaw enforcement mission. The video IT piece belongs to someone else. �Nh, Flexibility Scale up and down to meet your current needs In business, this flexibility is key. In government, new expenditures are tough to defend and pay for. With Cloud -based solutions, you no longer have to build for the future, or be constrained by decisions made or contracts signed in the past. You can adjust your video storage expenditures to meet your agency's immediate needs. Resiliency No law enforcement agency can ignore resiliency threats Yet few have the resources alone to deliver security when your Community itself is in harm's way. Cloud providers' resiliency programs identify, respond to, and recover from a major incident, w-th contingency management, business continuity, and disaster recovery plans. Cloud -based providers identify critical system components required to maintain the availability of the system and recover �♦ services in the event of an outagefrom physically separate locations, maintain authoritative backups, employ continuous infrastructure capacity planning, and monitor to ensure successful replication. Cloud -based resiliency means you can keep your promises 'To Serve" when most needed in your Community. A-19 City of Kalispell, MT Police Camera and Software Solutions UTILITY. Procurement Information on C CJIS Compliance Continued Cost -Using Cloud technology reduces your storage and maintenance fees. No more servers, software, and update fees. Many of the hidden costs typically associated with video storage, (and with software implementation, customization, hardware, maintenance, and training) are rolled into a transparent subscription fee No more need to explain any unanticipated cost — you are covered. C It's Mobile Internet standards and web services allow you to interconnect services. Today's cloud -based solutions for law enforcement are managed under secure controls, and in ' continuous alignment with federal, state and local law enforcement Criminal Justice Information Security (CJIS) policy. This means that you can centralize your law enforcement video and access it from anywhere in the world, onany computer or mobile device, at any time. Your mission -critical video information is fully mobile. A UNIVERSE OF SOLUTIONS ADVANCED DIGITAL IN -CAR WIRELESS BODY EVIDENCE VIDEO/ALPR COMMUNICATION CAMERAS MANAGEMENT SYSTEM SOLUTION �5 � 1 UTILITY Ok!ZG City of Kalispell, MT Police Camera and Software Solutions Oq m In _ m c � an G w Uocu u m a a. V Q C Q -o N `J i E mam m o M n4 o -0 m w .0 4T Q c m u m c .a° LA 3 v Z 00r n LA a� r m°C m V c CL °; 0- 4- on 3 CC AC "' c y 0 '� L +; in o o c a W^ LA p p y V uj tc E z W m u> 'a m z N— c N ago 0o W cam' a� a) ado m �� U LPL V .... C = O_ . r o al W Z L E? a N¢ (A0 n m ®a 0 v ;., p o� oo W NN W Li w w y 3 m C h0 i N V L J E j C E 2 4S L a aJ 4� � a GJi _ a1 Qy m� p y ra L 7 RLA °C x r 0 d. N 4 � Y H C 7. a a� -p c a a :° W W a' mate, a a. o M: LAv, cn E p .M 2 Z a� o d a H W -r- H QU of ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ m V} 4- ,V Ul ro c ° °' D in +� LU O � ro m aLl — o ( (U v \ G. w a)o s a 0 G1 Ln ro N O ` G ro to w Ln Z Tn ru v u r 01 .0 m 0: 07 m 0 a70o � ao�L`u'v N� u c4L Q � a� as 3 m � d E LU (Vca; N �+U co o o W Qy— o p a i:il3 ro z U fL z N C C O bA ++ 0 W .6-0 �L E > +� O Q t a GQ Ca0 2 N L '° � J C LL. Z V O c U C 0� 9 e s V , 0'r y 41 p a+ L Q W Z I..a c f0 Lri a-LnN<rnCC m Ol ri : m aF-O ®a U L U 0 o oho W N� W Lu L G u 'o p��u 4 c H X O t N 'N Q1 :tt O O C J a i O a a L t+J p 67 !IV al Y a m N vi ate+ air 3 Q:° W W v A j C 3 a a 2 vi in Q C7 O = Z s V)° a a W 2c. tj N • r r ■ ■ ■ ■ ■ ■ ■ c Q � N c c O c� a c 0 0� c `" C a in C 'W 3s ~ row a LA >, ^� O L L = 'O C 'd N W W@ O �p O -p i E a c 0 a\ M "a to L W O 3 E LA�_ Q a '� L r+ -a w 0 M M o c (u +. O a c ate. W 4r 0. Kt ou CLto�-o WAY CL CO u c w - 0 aj W❑ i 3 41 m u Q E N M 7 C m O u to 10 L+ L L v� m of m m N C a+ co a m W Z W W) 's. yOj c W O" L N rr+ N Q m a a� 3 V C V W cn = E Q u O u W~ +�+ w w ++ .c C W 'a C L L y, O ` W u W Q� L� 3� O O E V fo N� +�+ Sri a d aLi W v o '0 ° `^ O p p u c c Nd w c L O- L= of r 1 C W= — p .L tt. W ra a 4 W = w L a 4, i c M = 3 Cy, C }L. c C a L a -� ,n to - Q ~ N A o u ++ L -o O N a H 0 LIJl.3 -0 m O qJ N A O ca u o to ra 2 Liu u V c E H f0 a t Q. ++ a 0= W tt. r 0 Q :E V1 +, L Co CL W C O to 0 a c W u o a r a u L f6 H .� = o= tA c ,_, 3 ❑ o W u aU 3 L EQo-o E `" �a o tn c °� °i as >-�;_Ir o 3 41 .r -a u V w i C u O c h0 had 3-0 a c tt3 — O ?� U w' W V c `1 'u r- c f0 C W �'' O L R .� a 3 =e E E a 1M+ u = O L W W �, e ate+ 0 LL 0 4 a a a 0 L W O E N X° O 3 bo W a c W E 3 a u Wt bo ❑ W -a �, O c W 41 m m vs W = E OmE IE � O~ ro W °; o L a olv O a .Q Q _ '^ E VI z a a ° ° ZE omn i w F.- 45u ul r C y r0 N 0 > 7 'A Q u in O a fu m •I l Y W OIA • O Z u d N -0 La a. Q m e d L ac Q E E t o u V wDav ooy � Q E _ O O r *' N LA tq V1 rCO 0r CO -0i N r-I: C• Q W a +; -M E L a E- Q V IA w :.-� ,� u is IV a d d + m E 3 ;° m m axi >� c M a�Lo �-I-ILIQ � 0)m "! G7 - C j 3 fL0 Y! ;A+-� al Ln Qr O Y 7, N G � Z N. no a N p L+ 'a +N+ Q W O ++ 41 O d m oL C `1 CL Qj O CL N L j N 0 3 6l Q� C > 4) � ` Q ki i N v L M C IC4 a t Y N o: X o a¢ 3 t ro r v d a v a`Oi w C : mm ,,, ai t+ E u } o, y E a E x 2' -0 E 3 W o °' L' ° a v c (� aC+ tn O N = to � 0)LD c: tD -1-1.1 O d d rz Ln N¢ ry a r. CO u o m¢ Ln E (a M.Q o 3 > a .E ¢ n o` WLo a �o V �_O ' Q a LL o: LV c p d m 3 7 = 3 N a '•' eo s Q w C c c . N @ c N Y a1 •y GI � 07 tii i p ` y� N ? d a x �.% O rp1O J vr0i W ? a r- I � � � i LU � U � � D 2 W ix � Q W —i cr. W V w 0 LL. Z W w W � � CL t u o § a k 6 m w a o 2 % 2; Ln m CD ƒMzn Zf» 2 < m 2 \ % % CO¢ % 0 E t ° E � � � ■ 2 E t -0 CL E min k \um=LL J V & � » §2Ja� k k Lu 0 2 k 0 § CL k v 2 £ (U 0 0 a 2 » ) 2 2 m � Ln � �2t � L E M k E J 7 � A c � � ujM � 7 � tcu o c § 0 2 Q § IA / & U 3 / ui § E v, a m c k w u C� k � 2 m 7 k / k m § 2 k w � -o u �0W E 2 2 §2��� 5 CA c _ a m / E / m oa —o LLn n ^ = k k k 6 q Ln 0 m � Co k % 2 7 C D % 2 \ 2 I a 2 2 $ . . . . . . . . . k � � O �a 3 L C O "a 3 J N,W L �L+ Mai J LLJa L o u m m w 3 ❑ v LLA N mat Ln m Q fs ❑ 1 f4 L Qj V a1 Q v O Q Z �=,. 3 m v abo a Qm 0 c � '�� > aO �ai a ❑ t v . m 1 o a V) � — a LU W Ymu o E �w t E u w �, �' LA u m ro m d a a dxi M c a`1 0 u m L bo L u Ln Wa W o E m N m .n v O a c c l7 CC L u M= U- a G Y V1 ,,, a W oo J E .0 E LLJ V a� `^ L. m >} C O U Q 1 cn` c 3 '- uQ10 J o7V zap E Qm O J k V C O O Q _ 3 J V J - Ln L ++ LL. u s Z 0'0 i N LO C, R t C W O , C 3 a Z O U r a :, � ^� z c O L{.i W L N 'C W al v W d N fV y❑M a z 3 U L 2 C C C C m 41 Q 7— 4� w❑ W hOQ N a �_ fo N L a N QCl N E m N L ' m c r N H i C @ 6L m c N m t' bo @ N u H-. 4! Y 41 'in L +�+ V G7 O N °)cc = to o s c o s.3afCLm 0 d F- W a 0 ■ ■ r ■ ■ ■ ■ ■ ■ ■ r s : / 2 vi �5 §§ u t% Q /% CU eCL n §d 3{ \ cc L : § 3 / §o � � ? � o @ o �k k t E 22 b _ CL c § 10 t & k 13C CL r ¥k m2 t E 5 , E $ a 2 « t; \ 0 kk \§ m 3 r CL �z k� k0 75 � t; w % E V �� ƒ 2 0 \ R m _ § k E w§ 2 4 � � E q ( E ka @ ° @ © $ o § 2 k o 1I c3 R $ zu �t f \ \ z \ \ § �m m ) @ E 0 tn # en\ E * § a o � 2 > § §A �i t 0 > • o §f§ 7 m § 2k 2 �0 7k 7 i \ u / (I 7 k06 k2 m % ° M#M e {% E § m ] E fi U §2 §\ § §� C� C gam§ �f / . m§, b§ m CL k.0 k�§ k t 2 zuo § 2 � — I t E k \ L \ k } t @�� . .� � �0CL ow \-j\ 0f C r tm N C n c u W N OJ d m CL n tkO 00 c y v1 3OZ^ W M lD z 0. 00 ,o m oo a � � o 0 0 00 WCI say 3 my p r c a CO IM a N c N �u �+ N C O a 0 0 mZ a •MI a+ N �0 cn p a m W � O z � Q a � � o o Ln of r °� c CO W N � Y fn �Yj C i E n m d J 00 G. rl c V1 LA c C dl N O) a m C. n oCio c0 c �M z0 a z 00 y V1 O OD I boo 000 W m I1 ;B N t ary 2 m C _ n a � M a c z 0 z a W m cc W a m W a oc W N N a a m0 z°W t' Y M d Pi ap c ao�1-4 01a 4: c i+ d L Ln Y ac O m CO W m N O N j n ^� i2 M' M 00 i _ h 00 CLM00a ri Ln N M d M AD n m 00 N O O Z a 00 L N ap m M 14 CL d tk0 o C ❑ U�PQW �J ly m cn C Q O M a� n CL cx (; e. lJ O ,M-i m Z rj C CL C d v1 O Q a LM Y m Q- o n -a OD O M c ®❑ to CCrq N w m Ln o m ip crM.op a 0. a A z 0 P z � � � � � z z � � � 2 � W N N � � � 4 k » k z�m � { 00 �¢k ■\/ c LA 2#&_ co r ke 2 ® $ Lemma- { rn E =fuw# 0. 0- 00 a :Ck o # E: 0o %= / io�2 t u th q$ai �E k7� �E #V2 0 k�k 2 E $ o x � �Em \0£ c�� �EJ rqk/ CD mEC- = o o c a u u 0 f\ 200 0 >Tk��/ #� .tea-0q/0 mtm» ENm%§\ E�mg3 g ¥ m c /\)�E— =CL=7�o[f� ros�u E mmtL%j7 £ n En (u— o = 7°°/0 2 % 2 V) CL m / e2§Ei� �E' CL®t=A) k£/Eko� _0 E 2 0 \ § /�2�u M C�c� e f�E��^2 §§0 C 4o e# £�0-22LnLd Ett2 k$3S§41� �\ 20E2 k2222C o / c E § \ f � \ ° ro £ Nk k k L. c U o 0 aa2 �CL2 A % £ C � � 0 2 ' R 3 I � L k 2 § o £ ' 7 « \ / 0 2 / k tA 3 m ® i § J 5 x 2 L LU V / � 7 %to . § 41 y 2 � / § § c ■ 2 = c m § \ ( ' I I ¥ > 0 \ 2 \ k o 3 @ J 2 ƒ tko_ ' m » m 0 °¥ s� 22 U cM N 2 U m k E k c cu k E enJ z 0 o 0 W Z N �a tkOcNN c M v 0 ) u W N '— H m r v V 3 c ° z� °�� m r H � m 'Eb — c L o Da a v c `a'3 t% m v o 0 W N :3 m v W Q u `n �' p J — :3 M 1uj 4-1 r "' C 0�a �M�a L 00V Lea,:' ° ` N = N u N V N ® .� ai H m a a a; an v r w W LU a LU uj Ii 3 W OVC 0 W W N 2 a L v to �; O U! t� CC L L O c 4-- -C-0 L -0 CL O N L E U m 4--' 4— ' J V O W O � W ';P O � C `O ro O O 4- O v v U + i- L � 2 0 W LO (U E-0 cu • '� O Z:; N oo�vs e. a C a E v Q -v Q o CO to *' (V a °- so��a� v 040 F- " w v L +J O cn v •O � W v O c o C j-J U E .0 C L E yy..+ L L 0 v L. VI 4` CU G1 ,Ln .c ao O O 'y. J Q E o C o u .� Ln °u'u'� C� u v > � v � ��E o .F V) L 'V) aj �� o 0O W V) N E N . U O a C '� v •Z cu 0 � W E � o C " O C 0 O v O � i 4— 4-1 C M ro -0-0 -0C: cu _ N E C O O O O . E O u N�Z-0 fu L- v IV O -- m -CO C1. O O Q M vo Z o O _ L � u C � � 0 L 0 s � 0,2 N E M M +J C f m 4-J C �+� O 4- C m ._ 7 -0 C y C 0 _O i O to O � a�m�� EcE o L o L N 'C (V o"ate C°o� oInov (u C) L i + O ao00 0`U 0 V N -Ero°-CC 3>,Oa� _ovo4-1 �Q a o VL IVG} U _ '] c.?U �,a Ln U va}CE� L_ (6 L 4.1 O wCam� p +-+ V) Q C OU Q j N 4J Q Cc: u .C a�i�� v LA u m t C Z3 V1 HHLu 0Z) °0 v E •N +� E c LA m O 0 c u O O M�� y � 0 L a U a° v 'u a E a c as IA E m A o Q o Q c :; 3 ho 'O Q_ u 0 mQ O �+ Q o C u o c c Q L f0 o -C Q Lu M O O M �, ++' +� +-� v, m .� o c � 3 v CU c u u 0 7 L- Ln �, u `E w L2 c V O y 4-1 a u 'u IA 0 3 c o "O 0 ° N u a o m E '++ t — ,� 'i' a 4- u ." �, c N u y v �n L to 4-0 O � CA r a — a o o° o o a � V c �' -� 44 O 0 ++ M N LAZ = O '� L^ O tn N L U kJ-. CL cn +- u e^ N D _ (uM w E a`c-+ .� t u� ro u a t]6 o �+ O C: 'm o Qtio LA O� a c O C Q. s� O r O +� u O u c O -0 o � .0 c CL -0 0- 0 ro Qti y0 W ° a c X' � o °�' '` o �' o(U> L _ ' t v a O CL u O O u 7 L c u 7 a! L v-0• c fC M c ;�_ o �, o �••� �". QJ L L ice+ U v c m ® u L o o 3 +� y a � .0 v a 9 a u v g E O Q. a Q. a a u T .0 W fV sa (J — L L— cyn v+'i m 4- c O .v a 5. 0 L a +yn -a L aj V a �- 3 c c 22 �► H a+ r4 a .E a �