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10-28-20 Tourism Business Improvement District MinutesBoard of Directors Meeting Kalispell Tourism Improvement District Wednesday, October 28, 2020 3:00 pm – 5:00 pm Location: Online Access via Zoom MINUTES Board Members Present (via Zoom): Emily Schroeder, Zac Ford, Bryce Baker, Joseph Alexander, Britta Joy Board Members Absent: Dawn Hendrickson, Janet Clark Staff Present: Joe Unterreiner, Lorraine Clarno, Diane Medler, Dawn Jackson, Vonnie Day Guests (via Zoom): Noelle Barnes - Kalispell Grand Hotel; Robert Hall - Holiday Inn Express; Chantelle McDuffie – Lambert Hotels. Meeting Called to Order at 3:10 pm by Emily Schroeder, Board Chair 1. Hear from the Public – none 2. Board Action Items a. Approval of minutes from September 23, 2020 Motion was made by Zac Ford to approve the minutes. Motion was seconded by Britta Joy. Discussion: none. Board approved unanimously. b. Approval of TBID financial statements for September 2020 Motion was made by Bryce Baker to approve the financials. Motion was seconded by Zac Ford. Discussion: none. Board approved unanimously. 3. Board Discussion a. Board vacancy – applications received Noelle Barr has submitted an application to replace Janet Clark. Her application will be voted on at the November 2nd City Council Meeting. b. Event updates Bill Metzler with Montana Alpine Race School (MARS) submitted an application for an event grant of $5,000 for the USSA Regional Alpine Qualifying Race being held January 13 – 17, 2020 at Blacktail Mountain Ski Area. The event is new to the Flathead Valley and will involve 85+ skiers ages 16 - 19. The first two days will be held at Whitefish Mountain Resort, the last two at Blacktail Mountain Resort. MARS, based in Lakeside, is organizing and acquiring equipment to get Blacktail set up to host annual qualifying races in coming years. Grant funds will be used to purchase timing equipment, safety netting, and possibly tent rental needed to meet COVID requirements. A motion was made by Bryce Baker to award a grant of $4,000. Motion was seconded by Joe Alexander. Discussion: equipment purchased with grant funds will allow Blacktail to hold the qualifying races for multiple years. In case the January, 2021 event is cancelled or postponed, Discover Kalispell’s sponsorship will be refunded or deferred to the next MARS-hosted ski race event of a similar nature and size at Blacktail Mountain Resort. Motion passed unanimously. c. Marketing and operational updates i. Letter to the editor • Diane presented a draft Letter to the Editor to be authored by the TBID. The purpose is to help the community understand the role of the TBID and Discover Kalispell during the pandemic. That we’re being respectful of the needs of the community, not just advertising for visitors to come to Kalispell. Talking to visitors that are here as well to remind them of the health guidelines, to support our local businesses, be kind and patient and recreate responsibly. • Discover Kalispell, through the use of TBID funded projects, is a resource for the community, visitors and other tourism partners in conveying safety information and messaging. • There was concern from board members that the letter might arouse perceptions that tourism brought COVID to the area as a result of TBID/DK promotions. • No action was taken on submitting the letter pending further discussion. Will revisit at next meeting. ii. Updated Financial and Marketing report • The TBID account is in good standing with a strong cash balance to withstand the uncertainties of the coming months. • FY20 rollover funds – Board has approved reallocation of $42,800 leaving a balance of $119,395. • The CARES Act Safety Grant is offsetting some staffing costs through December. • Dashboard – STR report: September occupancy was up 0.4% YOY. ADR was down 1.4%. • Average occupancy in September was 72.7%. We did well in comparison to our comp set average: 62.6% iii. Group, M&C updates • An increasing number of RFP’s are coming from Cvent. • Hybrid (in person/virtual) meetings are trending due to the pandemic. Dawn is researching local vendors who offer digital options and putting together program to promote to meeting planners. • The M&C Quarterly Enews generated several FAM requests from meeting planners. • TBID members are asked to respond to the monthly occupancy survey. The data collected is helpful in forecasting. Survey results are anonymous. It would be helpful if more members responded to the monthly surveys. • Government per diem for Kalispell is $177 for July and August and $96 for all other months. Dawn will research the process to expand the higher rate to include June and September. • Montana Society of Association Executives has asked us to organize activities the day after their conference in Whitefish. iv. Coronavirus health crisis – roundtable discussion • Everyone is experiencing pandemic fatigue. • Business contract guests at TBID properties are asking about restaurants open on Thanksgiving. Meche will send a list to hotels. Due to COVID uncertainty, some restaurants are not announcing plans until closer to the holiday. • The Health Department board met last week to discuss restricting restaurants and bars. The Chamber submitted a letter against placing restrictions on those industries. Evidence has come out that trade shows, weddings and political events have been the primary source of community spread. • Whitefish restricted bars and restaurants to 50% capacity around Halloween. • The state has not indicated any impending travel restrictions. • The Health Department staff has requested that Health Department Board revisit limiting group gatherings to 250 people if social distancing cannot be followed. They’ve revised the limit upward to 500 which excludes churches and outdoor events. • Downtown Kalispell Art Walk will probably not take place this year due to COVID. • There is concern about capping events at 25% capacity, also about short notice to bars and restaurants who have to order food ahead of time for large events. • The local Health Department shut down bars and restaurants in the spring before the state did. The next meeting will be December 9th. Meeting Adjourned at 4:25 pm. Respectfully submitted: Diane Medler For further information, please contact: diane@discoverkalispell.com or 406-758-2808