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07-23-18 Work Session Agenda and MaterialsCITY COUNCIL WORK SESSION AGENDA July 23, 2018, at 7:00 p.m. City Hall Council Chambers, 201 First Avenue East A. CALL TO ORDER B. DISCUSSION ITEMS 1. Emergency Medical Services (EMS,) Report — CPSM 2. Montana Base Camp RV Park and Associated Fee Schedule C. PUBLIC COMMENT Persons wishing to address the council are asked to do so at this time. Those addressing the council are requested to give their name and address for the record. Please limit comments to three minutes. D. CITY MANAGER, COUNCIL, AND MAYOR REPORTS E. ADJOURNMENT UPCOMING SCHEDULE / FOR YOUR INFORMATION Next Regular Meeting — August 6, 2018, at 7:00 p.m. — Council Chambers NO Work Session — August 13, 2018, at 7:00 p.m. — Council Chambers Reasonable accommodations will be made to enable individuals with disabilities to attend this meeting. Please notify the City Clerk at 758-7756. Page 1 of 1 lY city z Post Office 59903 MONTANA Telephone: MEMORANDUM To: Mayor and City Council From: Doug Russell, City Manage Re: Review of EMS Report Meeting Date: July 23, 2018 of Kalispell Box 1997 - Kalispell, Montana (406) 758-7701 Fax: (406) 758-7758 BACKGROUND: During this past budget year, council engaged the services of the Center for Public Safety Management (CPSM) to review EMS operations and our service delivery model in order to assist in developing the long-term direction for provision of these services. CPSM has completed their report, which is included with this memo. At the meeting, we will receive a presentation from CPSM regarding the report and discuss the respective materials. ATTACHMENTS: EMS Report EMS and FIRE SERVICES ANALYSIS Kalispell, Montana Final Report: May, 2018 CPSM (D CENTER FOR PUBLIC SAFETY MANAGEMENT, LLC 475 K STREET NW, STE. 702 • WASHINGTON, DC 20001 WWW.CPSM.US • 716-969-1360 ICE MA Exclusive Provider of Public Safety Technical Services for International City/County Management Association THE ASSOCIATION &THE COMPANY The International City/County Management Association (ICMA) is a 100-year-old, nonprofit professional association of local government administrators and managers, with approximately 9,000 members spanning thirty-two countries. Since its inception in 1914, ICMA has been dedicated to assisting local governments in providing services to their citizens in an efficient and effective manner. Our work spans all the activities of local government — parks, libraries, recreation, public works, economic development, code enforcement, Brownfields, public safety, etc. ICMA advances the knowledge of local government best practices across a wide range of platforms including publications, research, training, and technical assistance. Its work includes both domestic and international activities in partnership with local, state, and federal governments as well as private foundations. For example, it is involved in a major library research project funded by the Bill and Melinda Gates Foundation and is providing community policing training in Panama working with the U.S. State Department. It has personnel in Afghanistan assisting with building wastewater treatment plants and has had teams in Central America providing training in disaster relief working with SOUTHCOM. The ICMA Center for Public Safety Management (ICMA/CPSM) was one of four Centers within the Information and Assistance Division of ICMA providing support to local governments in the areas of police, fire, EMS, emergency management, and homeland security. In addition to providing technical assistance in these areas we also represent local governments at the federal level and are involved in numerous projects with the Department of Justice and the Department of Homeland Security. In each of these Centers, ICMA has selected to partner with nationally recognized individuals or companies to provide services that ICMA has previously provided directly. Doing so will provide a higher level of services, greater flexibility, and reduced costs in meeting members' needs as ICMA will be expanding the services that it can offer to local governments. For example, The Center for Productivity Management (CPM) is now working exclusively with SAS, one of the world's leaders in data management and analysis. And the Center for Strategic Management (CSM) is now partnering with nationally recognized experts and academics in local government management and finance. Center for Public Safety Management, LLC (CPSM) is now the exclusive provider of public safety technical assistance for ICMA. CPSM provides training and research for the Association's members and represents ICMA in its dealings with the federal government and other public safety professional associations such as CALEA. The Center for Public Safety Management, LLC maintains the same team of individuals performing the same level of service that it has for the past seven years for ICMA. CPSM's local government technical assistance experience includes workload and deployment analysis using our unique methodology and subject matter experts to examine department organizational structure and culture, identify workload and staffing needs, and identify and disseminate industry best practices. We have conducted more than 269 such studies in 37 states and 204 communities ranging in size from 8,000 population (Boone, Iowa) to 800,000 population (Indianapolis, Ind.). Thomas Wieczorek is the Director of the Center for Public Safety Management. Leonard Matarese serves as the Director of Research & Program Development. Dr. Dov Chelst is the Director of Quantitative Analysis. Center for Public Safety Management Project Contributors Thomas J. Wieczorek, Director Leonard A. Matarese, Managing Partner Dov Chelst, Ph.D. Director of Quantitative Analysis Joseph E. Pozzo, Senior Manager -Fire and EMS Peter J. Finley, Jr., Senior Associate Gerry Hoetmer, Senior Associate Sarah Weadon, Senior Data Analyst Ryan Johnson, Data Analyst Dennis Kouba, Senior Editor CPSCenter for Public Safety Management, LLC ii CONTENTS Tables............................................................................................................................. v Figures.......................................................................................................................... vii Section1. Introduction..................................................................................................1 Section 2. Scope of Project..........................................................................................2 Section 3. Organization and Management................................................................3 Governance and Administration.... 3 KalispellFire Department.............................................................................................................................3 Kalispell Emergency Medical Services......................................................................................................6 Section 4. Community Risk Analysis............................................................................ 9 Tourism...........................................................................................................................................................13 HousingStock...............................................................................................................................................13 TargetHazards.............................................................................................................................................18 CallDemand............................................................................................................................................22 HazardousMaterials...............................................................................................................................25 FirePreplanning.......................................................................................................................................26 Section 5. Operational Response Approaches........................................................28 FireResponse...............................................................................................................................................28 EMS Response and Transport....... Mutual Aid/Automatic Response Workload Analysis .32 .37 .40 Section 6. Response Time Analysis............................................................................47 Measuring Response Times ............... Station Locations ................................ Kalispell Response Times ................... .47 .50 .56 Section 7. Budget and EMS Revenue........................................................................59 Fire Budget .....59 AmbulanceFund........................................................................................................................................60 EMSBilling......................................................................................................................................................61 Section 8. EMS Sustainability......................................................................................66 Staffing and Deployment of Fire and EMS Departments....................................................................66 Current state of the Fire and EMS system...............................................................................................72 Alternatives for a Sustainable EMS System.............................................................................................74 1. Maintain the Status Quo....................................................................................................................74 2. Private For -profit Model.....................................................................................................................75 3. Third -Service Model............................................................................................................................76 Section 9. Data Analysis...........................................................................................799 Methodology........................................................................................................................................ 799 Aggregate Call Totals and Runs..............................................................................................................80 Callsby Type............................................................................................................................................80 Callsby Type and Duration................................................................................................................ 833 Average Calls per Day and per Hour.............................................................................................. 855 UnitsDispatched to Calls.................................................................................................................... 877 Workload: Runs and Total Time Spent.................................................................................................. 899 Runs and Deployed Time - All Units.................................................................................................. 899 Workloadby Unit.................................................................................................................................. 922 Analysisof Busiest Hours.......................................................................................................................... 944 ResponseTime.......................................................................................................................................... 966 ResponseTime by Type of Call.......................................................................................................... 966 ResponseTime by Hour....................................................................................................................... 100 Response Time Distribution............................................................................................................... 1022 TransportCall Analysis........................................................................................................................... 1066 TransportCalls by Type..................................................................................................................... 1066 Average Transport Calls per Hour................................................................................................... 1077 Callsby Type and Duration.............................................................................................................. 1099 Transport Time Components.......................................................................................................... 11010 AttachmentI........................................................................................................................................... 1 1 1 1 AttachmentII.......................................................................................................................................... 1 122 AttachmentIII......................................................................................................................................... 1 133 Appendix I: Staff/Agency Interviewed............................................................................1 14 TABLES TABLE 4-1 : Age Profile of Housing Stock......................................................................................................13 TABLE 4-2: Building Permits by Building Type, 2012-2017..........................................................................15 TABLE 4-3: Sprinkler Status of High- to Mid -occupancy Buildings...........................................................20 TABLE 5-1 : Fire Calls by Type and Number, and Percent of All Calls.....................................................31 TABLE 5-2: Fire Calls by Type and Durations...............................................................................................31 TABLE 5-3: Fire Calls by Number of Units Responding...............................................................................32 TABLE 5-4: EMS Calls by Type and Number, and Percent of All Calls....................................................33 TABLE 5-5: Duration of EMS Responses........................................................................................................34 TABLE 5-6: Transport Calls by Call Type.......................................................................................................35 TABLE 5-7: Transport Call Duration by Call Type........................................................................................36 TABLE 5-8: Time Component Analysis for Ambulance Transport Runs by Call Type (in Minutes) ..... 37 TABLE 5-9: Calls by Type, and Number, and Percent...............................................................................40 TABLE 5-10: Calls by Call Type and Number of Units Dispatched..........................................................42 TABLE 5-1 1 : Content and Property Loss - Structure and Outside Fires..................................................43 TABLE 5-12: Total Fire Loss Above and Below $20,000..............................................................................43 TABLE 5-13: Frequency Distribution of the Number of Calls....................................................................44 TABLE 5-14: Frequency of Overlapping Calls.............................................................................................44 TABLE 5-15: Call Workload by Unit................................................................................................................45 TABLE 6-1 : Average Response Time of First Arriving Unit, by Call Type..................................................57 TABLE 6-2: 90th Percentile Response Times of First Arriving Unit, by Call Type.....................................58 TABLE 7-1 : Kalispell FY 2016-2017 EMS Transport Payer Mix......................................................................62 TABLE 7-2: Kalispell EMS Transport Base Fee Schedule.............................................................................64 TABLE 7-3: Medicare and Medicaid Billing Examples...............................................................................65 TABLE 8-1 : KFD Staffing/Deployment Matrix...............................................................................................70 TABLE9-1 : Call Types.......................................................................................................................................80 TABLE 9-2: Calls by Type and Duration..................................................................................................... 833 TABLE 9-3: Calls by Call Type and Number of Units Dispatched......................................................... 888 TABLE 9-4: Annual Runs and Deployed Time by Run Type................................................................... 899 TABLE 9-5: Average Deployed Minutes by Hour of Day....................................................................... 911 TABLE 9-6: Call Workload by Unit............................................................................................................... 922 TABLE 9-7: Total Annual Runs by Run Type and Unit.............................................................................. 922 TABLE 9-8: Daily Average Deployed Minutes by Run Type and Unit .................................................. 933 TABLE 9-9: Frequency Distribution of the Number of Calls.................................................................... 944 TABLE 9-10: Frequency of Overlapping Calls.......................................................................................... 944 TABLE 9-1 1 : Station Availability to Respond to Calls.............................................................................. 944 TABLE 9-12: Top 10 Hours with the Most Calls Received....................................................................... 955 TABLE 9-13: Average Response Time of First Arriving Unit, by Call Type (Minutes) ........................... 977 TABLE 9-14: 90th Percentile Response Time of First Arriving Unit, by Call Type (Minutes) ................ 988 TABLE 9-15: Average and 90th Percentile Response Time of First Arriving Unit, by Hour of Day... 100 TABLE 9-16: Cumulative Distribution of Response Time - First Arriving Unit - EMS ........................... 1033 TABLE 9-17: Cumulative Distribution of Response Time - First Arriving Unit - Outside and Structure Fires................................................................................................................................................................ 1055 TABLE 9-18: Transport Calls by Call Type................................................................................................ 1066 TABLE 9-19: Transport Calls per Day, by Hour........................................................................................ 1077 TABLE 9-20: Transport Call Duration by Call Type................................................................................. 1099 TABLE 9-21 : Time Component Analysis for Ambulance Transport Runs by Call Type (in Minutes) ..................................................................................................................................................................... 11010 TABLE 9-22: Actions Taken Analysis for Structure and Outside Fire Calls .......................................... 1 1 1 1 TABLE 9-23: Workload of Administrative Units........................................................................................ 1 122 TABLE 9-24: Content and Property Loss - Structure and Outside Fires ............................................. 1 133 TABLE 9-25: Total Fire Loss Above and Below $20,000......................................................................... 1 133 FIGURES FIGURE 3-1 : KFD Table of Organization.........................................................................................................5 FIGURE 3-2: Kalispell Fire Department Response Area (in Red)................................................................6 FIGURE 3-3: KFD EMS Response Area Map...................................................................................................8 FIGURE 4-1 : Kalispell Population per Square Mile......................................................................................10 FIGURE 4-2: Age 65 and Older Population per Square Mile...................................................................1 1 FIGURE 4-3: Age 5 and Under Population per Square Mile.....................................................................12 FIGURE 4-4: Building Permits by Year, 2006-2017.......................................................................................14 FIGURE 4-5: Residential Construction, 2000-2017.......................................................................................16 FIGURE 4-6: Nonresidential Construction, 2000-2017................................................................................17 FIGURE 4-7: Medium- and High -risk Target Hazards..................................................................................19 FIGURE 4-8: High -hazard Occupancies with KFD Travel Times...............................................................22 FIGURE4-9: EMS Call Demand......................................................................................................................23 FIGURE 4-10: Fire Call Demand.....................................................................................................................24 FIGURE 5-1 : Fire Calls by Type and Percentage........................................................................................30 FIGURE 5-2: Cardiac Arrest Survival Timeline..............................................................................................32 FIGURE 5-3: EMS Calls by Type and Percentage.......................................................................................34 FIGURE 5-4: KFD and Automatic/Mutual Aid Partner Station Locations...............................................39 FIGURE 5-5: Calls by Number of Units Dispatched....................................................................................41 FIGURE 5-6: Total Incidents and Percentage Each Station First Due Area...........................................46 FIGURE 6-1 : Fire Growth from Inception to Flashover...............................................................................48 FIGURE 6-2: Fire Propagation Curve............................................................................................................49 FIGURE 6-3: Sudden Cardiac Arrest Chain of Survival..............................................................................49 FIGURE 6-4: 240-second Travel Time from Kalispell Fire Stations.............................................................52 FIGURE 6-5: 360-second Travel Time from Kalispell Fire Stations.............................................................53 FIGURE 6-6: 480-second Travel Time from Kalispell Fire Stations.............................................................54 FIGURE 6-7: 240-, 360-, 480-, and 600-second Travel Times from KFD Stations.....................................55 FIGURE 7-1 : Ambulance Fund Transfer........................................................................................................60 FIGURE 7-2: FY 2016-2017 Kalispell EMS Transport Payer Mix by Percentage.......................................63 FIGURE 7-3: EMS Transport Billing Charges and Credits............................................................................63 FIGURE 8-1 : Staffing and Deploying Fire and EMS Departments...........................................................67 FIGURE 8-2: Average Number of Personnel on Duty Each Day. July 1, 2016 - December 31, 2017 ............................................................................................................................................................................ 71 FIGURE 9-1 : EMS and Fire Calls by Type.................................................................................................... 811 FIGURE 9-2: Average Calls per Day, by Month....................................................................................... 855 FIGURE 9-3: Calls by Hour of Day............................................................................................................... 866 FIGURE 9-4: Calls by Number of Units Dispatched................................................................................. 877 FIGURE 9-5: Average Deployed Minutes by Hour of Day........................................................................90 FIGURE 9-6: Average Response Time of First Arriving Unit, by Call Type - EMS ................................. 977 FIGURE 9-7: Average Response Time of First Arriving Unit, by Call Type - Fire .................................. 988 FIGURE 9-8: Average Response Time of First Arriving Unit, by Hour of Day ...................................... 1011 FIGURE 9-9: Cumulative Distribution of Response Time - First Arriving Unit - EMS ........................... 1022 FIGURE 9-10: Frequency Distribution of Response Time - First Arriving Unit - EMS .......................... 1033 FIGURE 9-1 1 : Cumulative Distribution of Response Time - First Arriving Unit - Outside and Structure Fires................................................................................................................................................................ 1044 FIGURE 9-12: Frequency Distribution of Response Time - First Arriving Unit - Outside and Structure Fires................................................................................................................................................................ 1044 FIGURE 9-13: Average Transport Calls per Day, by Hour 1111.8.2 CPSCenter for Public Safety Management, LLC viii SECTION 1. INTRODUCTION CPSM was retained by the City of Kalispell to complete a comprehensive analysis of the city's emergency medical services, which are a function of the city's fire department. Because the EMS service is provided through the fire department CPSM included a review of the combined operational EMS and Fire service delivery model. This analysis is designed to provide the city with a thorough and unbiased review of its emergency medical services, and to provide a benchmark of the city's existing fire and EMS service delivery performance and community risk, as analyzed in the accompanying comprehensive data analysis and community risk assessment. The Data Analysis and Community Risk Assessment were performed utilizing information provided by the city and the Kalispell Fire Department (KFD), as well external sources such as the U.S. Census Bureau. This data analysis provides significant value to the city as it now has a workload analysis from which to move forward with future planning efforts. Also included in this report is geographic information systems (GIS) data mapping to support the operational and risk analysis discussions and recommendations. During the study, CPSM analyzed performance data provided by the KFD and examined firsthand the department's fire and EMS operations. Additionally, CPSM spent time interviewing the fire department's executive secretary, who is responsible for EMS transport billing. To begin the analysis, project staff asked the city for certain documents, data, and information. The project staff used this information/data to familiarize themselves with the department's structure, assets, operations, risk, and EMS billing procedures and revenues. The provided information was also used in conjunction with the collected raw performance data to determine the existing performance of the department and to compare that performance to national benchmarks. These benchmarks have been developed by organizations such as the National Fire Protection Association (NFPA), Center for Public Safety Excellence, Inc. (CPSE), Vision 20/20, and the ICMA Center for Performance Measurement. KFD staff was also provided an electronic shared information folder to upload information for analysis and use by the CPSM project management staff. Project staff conducted a site visit on January 3 and 4, 2018, to observe fire department and agency -connected supportive operations, interviewing key department and city staff (Appendix 1), and reviewing preliminary data, operations, and community risk. Telephone conference calls were conducted as well as e-mail exchanges between CPSM project management staff, the city, and the KFD so that CPSM staff could affirm the project scope and elicit further discussion regarding this operational analysis. CPSM found the KFD to be a highly skilled and caring organization. The personnel with whom CPSM interacted are focused on managing all aspects of service delivery to the best of their abilities. A key focus of CPSM's analysis is providing observations and recommendations linked to increasing the efficiency and effectiveness of the EMS service delivery model in Kalispell. This report contains a series of observations and recommendations provided by CPSM that are focused on delivering services more efficiently, effectively, and in some cases, safer. Recommendations and considerations for continuous improvement of services are presented throughout the report. CPSM recognizes there may be recommendations and considerations offered that must be bargained, budgeted for, or for which processes must be developed prior to implementing. SECTION 2. SCOPE OF PROJECT This report is intended to provide the City of Kalispell with a thorough and unbiased analysis of its EMS service delivery model. Armed with this analysis, the department and city officials will have an external perspective regarding the department's Fire and EMS -service delivery system, and from which they can make more informed decisions regarding what is the most viable and sustainable fire and EMS system for the city. This study provides a comprehensive operational analysis of the KFD, the EMS component to include EMS transport billing, and a comprehensive data response and workload analysis. Local government officials often attempt to understand if their fire and EMS department is meeting the service demands of the community, and commission these types of studies to measure if their department is efficient, effective, and sustainable. In this analysis, CPSM provides observations and recommendations where appropriate, and provides input on administrative and operational matters for consideration by the department and the city. Key aspects of this study include: A forensic data analysis that has a focus on emergency medical services response types, response times, time dedicated to hospital transport, peak call load times, and overall workload of the entire fire and EMS department. An analysis of the current functional and operational service delivery model for fire and EMS, accompanied by recommendations on the most viable and sustainable fire and EMS service delivery model. A review and analysis of operational guidelines of the fire and emergency medical services - service delivery system. A review of current EMS billing processes with recommendations on maximizing EMS billing revenues. Provision of information that will enhance the overall efficiency and effectiveness of the fire and emergency medical services -service delivery system. SECTION 3. ORGANIZATION AND MANAGEMENT GOVERNANCE AND ADMINISTRATION The City of Kalispell is in Flathead County, which is in the northwestern portion of Montana and is contiguous with Canada on its northern border. Kalispell was incorporated in 1892; it is in the south-central portion of Flathead County. Kalispell serves as the county seat of the county and is the gateway to Glacier National Park. The city encompasses an area of just over 11 square miles and had a 2010 census population of 19,927, which is a 40 percent increase from the 2000 census. Kalispell operates under a council-manager form of government. The City Council is comprised of a Mayor and eight council members, all of whom are elected on a nonpartisan basis. The Mayor is elected for a four-year term, while council members are elected by district to staggered four-year terms, with four council members elected every two years. The City Manager is appointed by the City Council to carry -out the governing policies and ordinances established by the council, and to oversee the day-to-day operations of the city. Kalispell operates under a traditional organizational chart. The City Manager reports directly to the City Council, with major functional offices and departments reporting to the City Manager. The major departments and offices reporting to the City Manager include Police, Fire, Public Works, Finance, Human Resources, Building Official, Planning and Community Development, Information Technology, City Clerk, and the City Attorney. Chapter 9, Article 1, subsection 9-1 of the Kalispell Municipal Code establishes the Fire Department of the city. Additional subsections of Chapter 9 provide for qualifications of firefighters, certain disciplinary actions and appeal rights of collective bargaining unit members, the powers and duties of the Fire Chief and Assistant Fire Chief, as well as operational matters of the fire department and certain unlawful acts affecting fire department service delivery. Subsection 9-7-1 establishes false alarm fees for both the fire and police departments. Emergency Medical Services first response and transport is operated out of and managed by the Fire Department. KALISPELL FIRE DEPARTMENT The Kalispell Fire Department (KFD) is a full -service public safety organization whose stated mission is "to protect the community with the highest level of professionalism" "which is accomplished through highly trained firefighters, a focus on community education and nationally recognized emergency medical skills." The department staffs two fire stations, 24 hours a day, 7 days a week, with a minimum of six personnel on duty each day. Station 61, which also serves as the department's administrative headquarters, is located at 312 1 st Avenue, East, in downtown Kalispell. Engine 631, Reserve Engine 631, Medic 621, Engine 681 (Type 6/wildland), Haz Mat trailer 671 along with a state Haz Mat vehicle, and various administrative, support, and command vehicles, are housed there. Station 62 is located at 255 Old Reserve Dr. in the northern part of the city. It houses Engine 632, Ladder 642, Medic 622, Engine 681 (Type 6/wildland), Fire Tender 692, Technical Rescue Trailer 673, and a reserve medic unit. Station 61 normally staffs Engine 631 with three personnel. The medic unit is not staffed at this station unless city-wide on -duty staffing is at least eight personnel. Station 62 normally cross -staffs Ladder 642 and Medic 622. If on -duty staffing permits, the reserve medic unit will be staffed as well. This crew also staffs the other units on an as -needed basis. The unit or units that respond are based upon the nature of the incident. As a Montana Class 1 city with a population greater than 10,000, Kalispell is required by state law to have a career fire department. The use of call or volunteer personnel is not permitted. KFD is currently budgeted for one nonsworn staff member who serves as the executive secretary, and 31 sworn positions. The department also has a volunteer chaplains program that assists the department with various tasks. At present, the department is comprised of the following: Fire Administration, which is the administrative and management branch of the department where the day-to-day operations of the department are coordinated and managed. This includes fiscal (including billing for EMS transports), human resources, planning, records management, fire prevention, and intergovernmental liaison functions. Fire and Emergency Medical Services, which is the operational branch of the department that provide emergency response to calls for assistance. In addition to normal fire and emergency medical responses at the ALS level, the department provides mutual aid to neighboring jurisdictions and has personnel trained to handle complex technical rescues, ice rescues, and to support the Kalispell Police Special Response Team. The department is host to the Northwest Hazardous Materials Response Team. Operations personnel also perform company level training, fire prevention including company level inspections, fire preplanning, fire hydrant inspections, and community -based programs. Figure 3-1 illustrates the organizational chart of the KFD. FIGURE 3-1: KFD Table of Organization F1RE CHIEF EXECUTIVE ASSISTANT SECRETARY CHIEF A SHIFT 6 5HIFT C SHIFT STATION 61 STATION 62 STATION 61 STATION 62 STATION 61 STATION 62 CAPTAIN LIEUTENA CAPTAIN LIEUTENANT CAPTAIN LIEUTENANT ENGINEER ENGINEER ENGINEER ENGINEER ENGINEER ENGINEER FIREFIGHTE FIREFIGHTE FlREFIGHTE FIREFIGHTE FIREFIGHTE FIREFIGHTER FIREFIGHTE FIREFI6HTE FIREFIGHTE FIREFIGHTE FIREFIGHTE FIREFIGHTER FIREFIGHTE FIREFIGHTE FIREFIGHTE FIREFIGHrE FIREFIGHTER Figure 3-2 illustrates the Kalispell Fire Department's current response area for fires (in red). Due to annexation of unincorporated county areas into the city there are areas that are part of the city that are not contiguous to it or are connected by just the center line of the highway. The challenges of operating with limited staffing levels has prompted the creation of a robust automatic and mutual aid response system that includes several other communities surrounding the City of Kalispell. Surrounding communities that provide automatic or mutual aid into the city, when necessary, include Evergreen (dark yellow), Smith Valley (light yellow), South Kalispell (orange), and West Valley (light gray). The black pin dots indicate the location of fire stations. CPSCenter for Public Safety Management, LLC 5 FIGURE 3-2: Kalispell Fire Department Response Area (in Red) Kalispell Fire Respons 2017 West Valley . �aitxn zm�m sz 4 sue acaveo- r 1 � r� Kalispell I I I i36 1:t Mr =a.: I aney KALISPELL EMERGENCY MEDICAL SERVICES f EV EN �;RI t -_ CM l Emergency medical service (EMS) operations are an important component of the comprehensive emergency services delivery system in any community. Together with the delivery of police and fire services, it forms the backbone of the community's overall public safety net. As will be noted in other sections of this report, the KFD, like many, if not most, fire departments respond to significantly more emergency medical incidents and low acuity incidents than actual fires or other types of emergency incidents. The EMS component of the emergency services delivery system is more heavily regulated than the fire side. In addition to National Fire Protection Association (NFPA) Standard 1710, Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments (2016 Edition), NFPA 450 Guidelines for Emergency Medical Services (EMS) and Systems, (2009 edition), provides a template for local stakeholders to evaluate an EMS system and to make improvements based on that evaluation. The Commission on Accreditation of Ambulance Services (CAAS) also promulgates standards that are applicable to their accreditation process for ambulance services. In addition, the State of Montana regulates EMS agencies, and certain federal Medicare regulations are also applicable. Emergency medical services (EMS) for the City of Kalispell are provided at the advanced life support (ALS)/paramedic level by the KFD. The department has provided EMS services since 1932, long before most fire departments expanded their missions to include this service. It was the first formal EMS service in the area, and originally provided service throughout Flathead County. In 1994, the KFD implemented the current ALS service with a goal of improving patient outcomes, particularly for critical, life -threatening emergencies. Prior to the implementation of the ALS service, when the fire department received a call for a serious medical emergency, the ambulance, or another public safety responder would respond to the hospital emergency room to pick up a nurse who could provide advanced care during on -scene treatment and transport. When the ALS service was first initiated the KFD provided the service to much of Flathead County. In the intervening years, as more areas have initiated their own service at the paramedic level, the department's primary response area has been significantly reduced. Advanced life support or ALS-level care refers to prehospital interventions that can be brought into the field by paramedics. Typically, this service level includes the ability to bring much of the emergency room capability to the patient. Paramedics can administer intravenous fluids, manage a patient's airway, provide drug therapy, utilize the full capabilities of a 12-lead cardiac monitor, and provide a vital communication link to the medical control physician who can provide specific medical direction based on the situation. Of the KFD's current sworn personnel, 22 (70.9 percent) possess paramedic certification. The remaining 9 are advanced emergency medical technicians, which still allows them to perform many, but not all, of the advanced life support interventions. If the on -duty level of staffing permits it, the department could, in theory, staff up to three ALS-capable ambulances. In reality, the department normally staffs just one each day, a unit that is cross -staffed with the ladder at Station 62. In other words, when an ambulance call is received the crew responds with the ambulance, but the ladder truck is then out of service. With all the department's personnel having advanced EMS training, and the majority being certified as paramedics, the fire suppression units (engines and ladders) are also equipped with ALS capabilities that allow them to provide critical lifesaving interventions, when necessary, while awaiting the arrival of an ambulance transport unit. I The Commission on Accreditation of Ambulance Services (CAAS) is an independent commission that established a comprehensive series of standards for the ambulance service industry. At the time of this assessment, the KFD provided first due EMS service to the entire city, as well as to the South Kalispell Fire District, which protects unincorporated areas of the county, south of the city. Figure 3-3 illustrates the areas to which the KFD responds for EMS incidents, as follows: The light -yellow area designated as K61 _SK is the area of South Kalispell where the department provides first due, automatic aid for EMS. The two blue areas designated as K61 _SK_ALERT and KS61 _ALERT are areas where Alert Air Ambulance provides the first due EMS response due to their remoteness. However, when the helicopter is unavailable, or unable to fly, then the KFD provides response into the area. The pink area labeled KS61_LQ is the Lakeside Quick Response Unit area which provides their own BLS and ALS transport services, but if they are unavailable the KFD provides back-up. The department also provides mutual aid response to adjoining areas such as Evergreen and Smith Valley. FIGURE 3-3: KFD EMS Response Area Map +-a�ts�e�sa�i oil ism lail PAl " - 6 _Ulm ANN -� i��■■ SECTION 4. COMMUNITY RISK ANALYSIS A critical aspect of community risk assessment is identifying the community's distinct demographics and characteristics that impact risk as well as the vulnerability of the population and property to these risks. Census bureau data, national fire incident reports, city planning documents, housing survey data and reports, and local hazard maps all provide invaluable information that help identify and determine the degree of risk a community faces. The U.S. Census estimates Kalispell's 2016 population to be 22,761, which is a 13.5 percent increase over 2010. The population growth in Kalispell is in conjunction with the growth of the surrounding area, which has been growing at a rate of 22 to 25 percent over the past 20 years. This is an important factor in hazard analysis and community risk planning. Other data of interest include: 15.4 percent of Kalispell's population is over 65 years of age. 8.4 percent of the population is under the age of 5, and 25.1 percent is under 18. 54.1 percent are in owner -occupied housing. 18.5 percent of the population lives in poverty. The population density is 1,955.4 people per square mile. The U.S. Fire Administration, through the National Fire Incident Reporting System (NFIRS) and the National Fire Protection Association (NFPA), issue annual reports on fire deaths and injuries and fire losses. Since they were initiated these annual reports have shown that the highest fire death rates are found to be among African -Americans, lower income groups, the indigent, the elderly (over 65), the very young (under 5), and those that have less formal education. It is important to note that almost one -fifth of Kalispell's population (18.5 percent) lives below the poverty line. The number of people in poverty has increased due to the recent downturn in the economy. According to the U.S. Census Bureau, the average per capita income in Kalispell is $22,134 and the median household income is $39,371. The unemployment rate is estimated to be 4.7 percent of the adult population. The average number of persons per household is 2.45. In general, residents have a high level of education (93.8 percent are high school graduates or higher) and speak English as a first language (98 percent). The rate of movement within the community is relatively low; 82.2 percent of the population has lived in the same house for more than 12 months. Combined, these factors suggest a relatively low risk/vulnerability for the community. Figures 4-1, 4-2, and 4-3 show Kalispell's overall population density and the density for those whose age puts them most at risk (over 65 and under 5 years of age). The highest density of these two vulnerable groups are in the areas of the city just south of the Core and Rail Redevelopment Project on both the east and west sides of Route 93 (see Figures 4-2 and 4-3). 2 U.S. Census Bureau, Quick Facts, https://www.census.gov/quickfacts/fact/table/kalispellcitymontana/PST045216. 3 U.S. Census Bureau, Quick Facts, https://www.census.gov/quickfacts/fact/table/ka lispellcitymontana/PST045216. 4 U.S. Census Bureau, 2008-2012 American Community Survey. 5 U.S. Census Bureau, Quick Facts, https://www.census.gov/quickfacts/fact/table/kalispellcitymontana/PST045216. Another section of high density of those persons over age 65 is around the medical/hospital complex just north of city center and which is known locally as "pill hill." FIGURE 4-1: Kalispell Population per Square Mile KFD Station Population per S (2015 estimate) < 150 <_ 600 <_ 1,050 <_ 2,075 5 2,800 <_ 3,700 <_6,957 IN FIGURE 4-2: Age 65 and Older Population per Square Mile • KFD Station Population Aged 65 and Older per Sq. Mi. (2015 estimate) <_ 20 <_ 75 <_ 225 0 <_ 400 2 <_ 725 <_ 1,265 62,jj U El A t h 93 61 n 0 FIGURE 4-3: Age 5 and Under Population per Square Mile KFD Station Population Under 5 per Sq. Mi. (2015 estimate) _< 10 <_ 55 <_100 <_ 200 390 514 IS TOURISM Kalispell has a significant and thriving tourism sector, particularly in the summer. There are an estimated 1,785 hotel and motel beds in the city of Kalispell. A new 100-room Country Inn & Suites by Radisson is scheduled to open in the summer of 2018. In 2017, an estimated 803,000 nonresident visitors spent at least one night in Kalispell, and 2.2 million in Flathead County. Roughly 57 percent of these visitors are in town for vacation or recreation; another 20 percent are visiting friends or relatives. The average length of stay in Montana is 5.72 nights, with 55 percent of these nights in a hotel or motel. The demographics of the visitor population is of relevance to emergency services, as more than half of these visitors are over 65 years of age; 12 percent of visitors are 75 years of age or older, and another 39 percent are 65-74 years of age. In addition, more than one -quarter of the visitors (27 percent) are visiting Montana for the first time. HOUSING STOCK The U.S. Census bureau estimates that in 2016 Kalispell had 9,187 housing units; the median value of a home was $191,600. The housing stock includes some older homes, which may represent a higher risk of fire or other emergency. Approximately 30 percent of the homes in Kalispell were built prior to 1960. TABLE 4-1: Age Profile of Housing Stock Years Built Number of Housing Structures Built 2010-2016 221 2000-2009 2,091 1990-1999 1,310 1980-1989 1,002 1970-1979 1,206 1960-1969 666 1950-1959 729 1940-1940 551 Before 1940 1,411 Total (2012) 9,187 Source: U.S. Census Bureau, 2008-2012 American Community Survey Vacant housing can also represent a risk. According to the Census Bureau, there are 541 vacant housing units in Kalispell, representing 5.9 percent of the total housing stock. There is a cross-section of housing types in Kalispell, including single-family residences, apartments and condominiums, and mobile homes. More than 60 percent of housing units are detached, single-family homes. There is also demand for second homes, seasonal lodging, and vacation housing. The Flathead County Growth Policy (2012) indicates that manufactured and mobile homes are an integral part of a viable affordable housing program. There are currently 222 mobile homes. In general, the city lacks sufficient affordable rental housing. This has contributed to changes in the community. In the southern part of the city east and west of Main Street, older homes are being renovated or converted into rental properties. Renovations could present issues to the fire department because not all the renovations are being done to code. Among the changes are garages that are being converted into apartments, single-family homes being split into multifamily units, and so forth. Just north of this area, the city is converting an old rail line to become a bike path. There is a considerable amount of new construction expected near this rail line. Like many cities, Kalispell was hit by the recession of 2008, and building construction slowed considerably. Today, however, Kalispell is witnessing a resurgence of construction. As can be seen in Figure 4-4, there were 290 building permits in 2017, up from just 178 five years prior. FIGURE 4-4: Building Permits by Year, 2006-2017 2006 — 2017 6Do 490 412 v 400 t S, 300 272 257208 — 228 195 F 200 178 MO 0 Source: 2017 Construction, Subdivision and Annexation Report, Kalispell, Montana, January 2017. Table 4-2 breaks down permits issued over the past six years into building types, along with each type's total value. As shown in the table, there were 21 permits for new or significant commercial, office, industrial, or utility projects, compared to just 4 in 2012. There were 195 permits for new residential units in 2017, compared to 98 in 2012. CPSCenter for Public Safety Management, LLC 14 TABLE 4-2: Building Permits by Building Type, 2012-2017 2012 2013 2014 2015 2016 2017 Total Building Permits Issued 178 257 270 (1 void) 276 323 290 [all types] Commercial. Office, 42 67 79 75 126 79 Industrial, Utility Residential 113 164 156 163 173 186 Govemment, 10 15 13 16 3 10 Publicl4uasi Public, Health Care 13 11 21 22 21 21 New cr Significant Commercial, Office, Industrial or Utility 4 $ 14 16 25 21 Permits ($250,000 or greater) Value of New or Significant Commercial, Office, Industrial, $9,542,780 $13,196,425 $13,219,709 $19,841,582 $23,637,904 $39,641,5DO Utility $ Remod or Additions New Residential Units 98 124 98 184 222 195 Single Family, Townhouse 56 124 98 86 136 151 andlor duplex units Multi -family units 42 0 0 96 88 44 Value of All New $11.905.250 S22,772,625 $20,470,148 S22,936,339 $31,782,525 S251558,959 Residential Units Permits for New or Significant Additions to Public(Quasi- 2 4 4 7 9 11 Public, Health Care ($250,000 or greater) Value of New or Significan Public -Quasi -Public or Health $30,237,000 $3,364,000 $6,287,655 $13.430,783 $69,480,917 $32.813,597 Care Total Value all $54,755,122 $46,366,438 $45,316,9013 $63,512,562 $123,914,228 $104,600,358 Construction Types Source: 2017 Construction, Subdivision and Annexation Report, Kalispell, Montana, January 2017. The city is hard-pressed to keep up with the growing demand for building permits and inspections. Although the table shows that there is not unilateral year -over -year growth, projections suggest that the city will continue to experience significant growth, which may put further strain on the city's resources in the future. Figure 4-5 illustrates where the residential construction has taken place between 2000 and 2017. Figure 4-6 illustrates nonresidential construction. CPSCenter for Public Safety Management, LLC 15 FIGURE 4-5: Residential Construction, 2000-2017 P',OFIT� ki T-1 I Rese trtle�e J - TLF -LU. Al Everg%� Dr Treemj US-2 . J.. J -'r7aik6ena f ds CanNin rw Lauer L'al{y h3ew Tnvmhouse or Duplex Unit + New Mini -family Unit New Single =amily Jnit {'�'� . bc-�xY.lyr� I X1�INwn�rKw� twr:11C-�4'.r ' is I'l:`.l]Cli Mks �nki Cl�C" FIGURE 4-6: Nonresidential Construction, 2000-2017 4 4 4r �r4c'a5 7' � F.w � Mww N .h . - Elf carr.hat i .: Whit -"Elf LL, Rnr:-e J' a '16 Tn�rrra.a.� • + i y For` LYa Poe - ' rr z OCllyar Kauspm Crrnmerdal, Industrial, Orke or 4eaM Care Cors-rLc-,.,i GooerrTer k'uG-c,4dasiRibil<Comrl,, bi vocur'Eerr. Fair: I:'Arr.LaReoa"C,2617MBDS'Fig34arRes diHT33ICow-.rj.-H E26DD-2C 17.mx: voarrlerr. Nagle: Fg3No lRsslaertaCarstnc.br.2[•].-2d" r a e: 12'29mw 4�..s C.ir 7 • *r r+,: TARGET HAZARDS The costs of providing fire protection and EMS to a community have the potential to escalate; therefore, the need to examine the planning processes and deployment models involved in providing services is paramount. The initial step in this planning process is determining the community's risk. Each jurisdiction decides what degree of risk is acceptable to the citizens it serves. This determination is based on criteria that has been developed to define the levels of risk (e.g., of fire) within all sections of the community6. To this end, a comprehensive planning approach that includes a fire risk assessment and hazard analysis is essential in determining local needs. The term integrated risk management refers to a planning methodology that recognizes that citizen safety, the protection of property, and the protection of the environment from fire and related causes must include provisions for the reasonable safety of emergency responders. This means assessing the risk faced, taking preventive action, and deploying the proper resources in the right place at the right time. A fire department typically collects, organizes, and evaluates risk information about individual properties to derive a "fire risk score" for each property. The fire risk score is based on several factors, including: Needed fire flow if a fire were to occur. Probability of an occurrence based on historical events. The consequence of an incident in that occupancy (to both occupants and responders). The cumulative effect of these occupancies and their concentration in the community. A community risk and vulnerability assessment is used to evaluate community properties and assigns an associated risk as one of low, moderate, or high/maximum risk. The NFPA Fire Protection Handbook defines these hazards as: High -hazard Occupancies: Schools, hospitals, nursing homes, explosive plants, refineries, high-rise buildings, and other high life safety -hazard or large fire -potential occupancies. Medium -hazard Occupancies: Apartments, offices, and mercantile and industrial occupancies not normally requiring extensive rescue by firefighting forces. Low -hazard Occupancies: One-, two-, or three-family dwellings and scattered small business and industrial occupancies. As the rated properties are plotted on a map, fire station locations and staffing patterns can be considered to provide a higher concentration of resources for worst -case scenarios or, conversely, a lower concentration of resources based on a lower level of risk. (See the locations of Kalispell's high- and medium -hazard occupancies in Figure 4-7.) In addition to identifying occupancies of various hazard levels, a hazard analysis should include critical facilities, such as police and fire stations, public works facilities, hospitals and shelters, 911 emergency call centers, the emergency operations center, and other critical facilities that are vital to service delivery. 6 Compton and Granito, Managing Fire and Rescue Services, 39. 7 Cote, Grant, Hall & Solomon, eds., Fire Protection Handbook (Quincy, MA: NFPA 2008), 12-3 8 Fire and Emergency Service Self -Assessment Manual, 8th edition (Center for Public Safety Excellence, 2009), 49. Identifying high -hazard occupancies or target hazards that would require a higher concentration of fire department resources is an essential part of fire risk assessment. The process of identifying target hazards and pre -incident planning are basic preparedness efforts that have been key functions in the fire service for many years. In this process, critical structures are identified based on the risk they pose. Then, tactical considerations are established for fires or other emergencies in these structures. Consideration is given to the activities that take place (manufacturing, processing, etc.), the number and types of occupants (elderly, youth, handicapped, imprisoned, etc.), and other specific aspects relating to the construction of the facility, or any hazardous materials that are regularly found in the building. Target hazards are those occupancies or structures that are unusually dangerous when considering the potential for loss of life or the potential for property damage. Typically, these occupancies include hospitals, nursing homes, and high-rise and other large structures. Figure 4-7 illustrates the location of high- and medium -risk target hazards in the city as identified by the Kalispell Fire Department. FIGURE 4-7: Medium- and High -risk Target Hazards Red: Apartments; Detention/Correction; Educational; Group Home; Health; Hospital/Nursing; Hotel/Motel. Blue: Assembly; Business; Mercantile; Restaurant; Retail. Green: Storage; Utility. An identified high hazard for Kalispell is the number of high- to mid -occupancy buildings that do not have sprinklers. Specific information about these buildings is shown in Table 4-3. TABLE 4-3: Sprinkler Status of High- to Mid -occupancy Buildings Building Sprin- Building Sprin- Building Name Purpose Location klered Building Name Purpose Location klered 1018 8fh Sf W Apartment 1018 8fh Sf W No Aero Inn Hofel/motel 1830 Highway 93 S No 1 120 Kenway Dr Apartment 1 120 Kenway Dr No Americas Best Hofel/motel 1550 Highway 93 N No Value 1 122 Kenway Dr Apartment 1 122 Kenway Dr No Blue and White Hofel/motel 640 e Idaho Sf No Mofel 1 124 Kenway Dr Apartment 1 124 Kenway Dr No Vacafioner Hofel/motel 285 7fh Ave EN No Mofel 1 126 Kenway Dr Apartment 1 126 Kenway Dr No Travel Lodge Inn Hofel/motel 350 N Main Sf No 1 128 Kenway Dr Apartment 1 128 Kenway Dr No Super 8 Mofel Hofel/motel 1341 1 Sf Ave E No 1030 8fh Sf W Apartment 1030 8fh Sf W No Comforf Inn Hofel/motel 1330 Highway 2 W No 1032 8fh Sf W Apartment 1032 8fh Sf W No Mofel 6 Hofel/motel 1540 Highway 93 S No 716 1Sf Ave W Apartment 746 1Sf Ave E No Kalispell Hillfop Hofel/motel 801 E Idaho Sf No Inn Big Sky Manor Apartment 110 2nd Ave W No Kalispell Grand Hofel/motel 100 S Main Sf No Hofel esfgafe Senior Apartment 516 Corporate Dr No Flathead Counfy Library Assembly 233 1Sf Ave E Parfial Cherry Orchard Apartment 700 Liberty Sf No Rosebriar Inn Apartment 24 1 Sf Ave W No Flathead High Educational 644 4fh Ave W Parfial School Glacier Manor Apartment 506 1Sf Ave W No Buffalo Hills I errace Aparfmenf 40 Claremont St Yes GafeWay Village Apartment 308 Two Mile Dr No Bethlehem Assembly 603 S Main Sf No Lutheran rinify Day Care Educational 486 3Rd Ave WN A No Center Court Aparfmenf 121 2nd Ave W Yes rinify Day Care Educational 373 W Washington No amarifan Aparfmenf 124 9fh Ave W Yes t House t. Matthews Educational 602 S Main Sf No Fernwell Aparfmenf 20 4fh Ave W Yes arfmenfs School District 5 Educational 233 1Sf Ave E No Easfside Brick Aparfmenf 723 5fh Ave E Yes Russel Educational 227 W Nevada Sf No Signafure Assembly 185 Hutton Ranch Yes Elemenfary theafers Rd Peterson Educational 1 1 19 2nd Sf W No Flathead Detention / 920 S Main St Yes Elementary Counfy corrections Detention Cfr. Linderman Educational 124 3Rd Ave E No Norfh West Educational 79 7fh Ave EN Yes Education Healfh Kalispell Middle Educational 205 Northwest Ln No Glacier High Educational 375 Wolfpack Way Yes School ISchool Hedges Educational 826 4fh Ave E No FVCC Educational 777 Grandview Dr Yes Elemenfary Gift of Love Child Educational 602 S Main Sf No Adulf Menfal Group 410 Windward Way Yes Care Healfh home Elrod Elementary Educational 412 3Rd Ave W No Willow Glen Group 1600 Woodland Yes Group home[Ave Edgerton Educational 1400 Whitefish No Sinopah House Group 420 Windward Way Yes Elemenfary Sfage Rd home Agape Home Group home 40 Appleway Dr No Safe House Group 412 Windward Way Yes Care Adulf home Discovery Group home 75 Glenwood Dr No Norfh West Healfh 66 Claremont Yes Healfh Renaissance Group home 645 Liberty Sf A No Med Norfh Healfh 2316 Highway 93 N Yes ssisfed Living Ur enf Care Lone Pine Lodge Group home 1300 8fh Sf W No Kalispell Healfh 310 Sunnyview Ln Yes Regional Hope Pregnancy Group home 40 1Sf Ave E No HCNW Rehab Healfh 320 Sunnyview Ln es Center Floor 2 Building Sprin- Building Sprin- Building Name Purpose Location klered Building Name Purpose Location klered Friendship House Group home 606 2nd Ave W No Wel Life Hospital/ 156 Three Mile Dr Yes nursing Flathead Youth Group home 825 E Oregon Sf No Brendan House Hospital/ 350 Conway Dr Yes Home nursing Flathead Group home 21 4fh Ave W No Prestige Assisted Hospital/ 125 Glenwood Dr Yes Industries Livingnursin Flathead Group Home 2329 Merganser Dr No Immanuel Hospital/ 185 Cresfte Rd Yes Industries Lutheran Flathead Group Home 2327 Merganser Dr No —nursing Heritage Place Hospital/ 171 Heritage Way Yes Industries nursing Flathead Group Home 1212 6fh Ave W No Red Lion Hofel Hofel/motel 20 N Main St Yes Industries Flathead Group Home 1214 6fh Ave W No Holiday Inn Hofel/motel 275 Treeline Rd Yes Industries Express Flathead Group Home 110 3Rd Ave W No Hilfon Garden Hofel/motel 1840 Highway 93 S Yes Industries Inn Woodland Clinic Healfh 705 6fh Ave E No Hampton Inn Hofel/motel 1120 Highway 2 W Yes hursfon Healfh 125 Commons No Econol-odge Hofel/motel 1680 Highway 93 S Yes Orthodontics a The Sleep Healfh 200 Commons No Fairbridge Inn Hofel/motel 1701 Highway 93 S es* Medicine a Poffhoff Dentistry Healfh 195 Commons No frequently broken or inoperable uife Loop Pathways Healfh 200 Heritage Way No Montana Healfh 1 103 S Main Sf No Woman Glacier Prosfefic Healfh 985 N Meridian Rd No Glacier Denfal Healfh 1340 Airporf Rd No Clinic Figure 4-8 overlays these high life -safety occupancies on a map of potential KFD travel times, which are based on the current road network. It is important to note that these are travel times only, and do not include dispatch time, turnout time, and hazardous or blocked roads. In a review of the map, it can be seen that the largerst concentration of these occupancies are in the four -minute travel time zones of each Kalispell fire station. FIGURE 4-8: High -hazard Occupancies with KFD Travel Times Call Demand Call volume is an important part of hazard analysis. Knowing where the current calls originate and predicting how changes to the community may affect this are important to creating a plan that best meets the current and future needs of the community. Figures 4-9 and 4-10 show the current calls for fire and EMS services, respectively. As can be readily noted, the frequency of EMS calls is highest from the medical/hospital complex just north of the city center and other areas of the city that correlate to a high density of elderly population. The highest number of fire calls originate from the older parts of the city just south of the current rail line that, as previously discussed, is being redeveloped. This higher fire call frequency is also occurring where residences are being renovated, subdivided, and being converted into rentals. rIGURE 4-9: EMS Call Demand • KFD Station EMS Calls , (per 5q. Mi.) Least Dense iMost Dense O ON it 9 pi C rr Ak CI SMO Center for Public Safety Management, LLC 24 Hazardous Materials Hazardous materials from fixed facilities and transportation incidents pose possible threats. In Flathead County, these hazards include petroleum products and agricultural chemicals. Locations within Kalispell that report hazardous materials include: Amerigas, 53 4th Ave. Applied Materials, 3850 Highway 2. Applied Materials, 655 W. Reserve. AT&T Mobility, 851 Trumble Circle Rd. Bonneville Power Administration, 1850 Whitefish Stage. CHS, Inc, 150 1 st Ave. West. CHS, Inc. 250 Auction Rd. CHS, Inc., 505 W. Center. Century Link, 1 1 1 1 st Ave. East. Coca Cola, 230 S. Complex Dr. Costco, 2330 US Highway 93. Home Depot, 2455 Highway 93 North. Horizon Air, 4170 Highway 2 East. Lowes, 2360 Highway 93. Plum Creek, 75 Sunset Dr. Rocky Mountain Contractors, 2214 Highway 2. Western States Equipment, 3500 Highway 95 South. The Kalispell Regional Hazmat Team, a State of Montana resource, was established to assist local jurisdictions with hazardous materials incidents. The team's response area borders Canada to the north, Idaho to the west, Missoula's Regional Team to the South, and Great Falls' Regional Team to the East. The team is staffed by Kalispell Fire Department personnel trained to the Hazmat Technician level; their equipment is housed and available from Kalispell Fire Department Station 61. Recently, the State of Montana has significantly reduced funding to support regional hazmat teams. Summary and Observations The city is experiencing a new and high level of residential and commercial growth. More than half of Kalispell's tourists are visitors that are 65 and older. Many of the identified high -risk targets located in the City of Kalispell are within seven to eight minutes total response time of a KFD station. Between just before midnight and the early morning hours some of these high -risk locations receive a 10 minutes or more total response time. Many of these same identified high -risk targets are high life -safety risks because they are occupied by elderly residents. Many of these high -risk structures are in the older identified sections of the city that are undergoing renovation, areas that represent a high fire call and EMS call frequency rate. All the high -hazard risk locations pose either a difficulty for KFD to conduct evacuations and/or fire attack. The KFD, as most FDs, utilizes a quick and an aggressive fire attack to contain a conflagration to the room of origin. However, a significant commercial or a large complex fire and/or a multiple occupancy evacuation will quickly exhaust both the KFD and mutual aid partner resources. The city and the region are at risk of losing their hazmat response capability. Fire Preplanning An important part of risk management in the fire service is prefire planning inspections by fire companies of large, high hazard, and complex buildings in each fire response zone. Conducting prefire surveys by fire companies can have significant impact on both potentially reducing structural fire loss and on reducing firefighter injuries. By improving firefighters' understanding of complex building layouts, standpipe locations, etc. as well as, by identifying any structural changes and possible code violations, suppression ground activities can be improved, and potential firefighter injuries avoided. The process of identifying target hazards and pre -incident planning are basic preparedness efforts that have been key functions in the fire service for many years. In this process, critical structures are identified based on the risk they pose. Then, tactical considerations are established for fires or other emergencies in these structures. Consideration is given to the activities that take place (manufacturing, processing, etc.), the number and types of occupants (elderly, youth, handicapped, imprisoned, etc.), and other specific aspects relating to the construction of the facility or any hazardous or flammable materials that are regularly found in the building. Target hazards are those occupancies or structures that are unusually dangerous when considering the potential for loss of life or the potential for property damage. Typically, these occupancies include hospitals, nursing homes, and high-rise and other large structures. Also included are arenas and stadiums, industrial and manufacturing plants, and other buildings or large complexes. NFPA's 1620, Recommended Practice for Pre -Incident Planning, identifies the need to utilize both written narrative and diagrams to depict the physical features of a building, its contents, and any built-in fire protection systems. Information collected for prefire/incident plans includes, but is certainly not limited to, data such as: The occupancy type. Floor plans/layouts. Building construction type and features. Fire protection systems (sprinkler system, standpipe systems, etc.). Utility locations. Hazards to firefighters and/or firefighting operations. Special conditions in the building. Apparatus placement plan. Fire flow requirements and/or water supply plan. Forcible entry and ventilation plan. The information contained in pre -incident fire plans allows firefighters and officers to have a familiarity with the building/facility, its features, characteristics, operations, and hazards, thus enabling them to more effectively, efficiently, and safely conduct firefighting and other emergency operations. Pre -incident fire plans should be reviewed regularly and tested by periodic table -top exercises and on -site drills for the most critical occupancies. The Kalispell Fire Department has developed prefire plans for all the identified high -hazard structures (although some these have not been entered into the CAD system) but not for all medium -hazard occupancies in the city. Recommendation: Complete prefire plans for all high- and medium -hazard occupancies located in the city, placing a high priority on those identified structures that are not protected by automatic sprinkler systems. SECTION 5. OPERATIONAL RESPONSE APPROACHES FIRE RESPONSE With a population density of nearly 1,700 people per square mile, Kalispell is an urbanized community. Many areas in the city's center core area have structures sited closely together. The newer areas of the city have an assortment of commercial, industrial, and residential buildings. 11 a fire grows to an area in excess of 2,000 square feet, or extends beyond the building of origin, it is most probable that additional personnel and equipment will be needed, as initial response personnel will be taxed beyond their available resources. From this perspective it is critical that KFD units respond quickly and initiate extinguishment efforts as rapidly as possible after notification of an incident. It is, however, difficult to determine in every case the effectiveness of the initial response in limiting the fire spread and fire damage. Many variables will impact these outcomes, including: The time of detection, notification, and ultimately response of fire units. The age and type of construction of the structure. The presence of any built-in protection (automatic fire sprinklers) or fire detection systems. The contents stored in the structure and its flammability. The presence of any flammable liquids, explosives, or compressed gas canisters. Weather conditions and the availability of water for extinguishment. Subsequently, in those situations in which there are extended delays in the extinguishment effort or the fire has progressed sufficiently upon arrival of fire units, there is actually very little that can be done to limit the extent of damage to the entire structure and its contents. In these situations, suppression efforts may need to focus on the protection of nearby or adjacent structures (exterior exposures) with the goal being to limit the spread of the fire beyond the building of origin, and sometimes the exposed building. This is often termed protecting exposures. When the extent of damage is extensive, and the building becomes unstable, firefighting tactics typically move to what is called a defensive attack, or one in which hose lines and more importantly personnel are on the outside of the structure and their focus is to merely discharge large volumes of water until the fire goes out. In these situations, the ability to enter the building is very limited and if victims are trapped in the structure, there are very few safe options for making entry. Today's fire service is actively debating the options of interior firefighting vs. exterior firefighting. These terms are self -descriptive in that an interior fire attack is one in which firefighters enter a burning building in an attempt to find the seat of the fire and from this interior position extinguish the fire with limited amounts of water. An exterior fire attack, also sometimes referred to as a transitional attack, is a tactic in which firefighters initially discharge water from the exterior of the building, either through a window or door and knock down the fire before entry in the building is made. The concept is to introduce larger volumes of water initially from the outside of the building, cool the interior temperatures, and reduce the intensity of the fire before firefighters enter the building. A transitional attack is most applicable in smaller structures, typically single family, one-story detached units which are smaller than approximately 2,500 square feet in total floor area. For fires in larger structures, the defensive type, exterior attacks generally involve the use of master streams capable of delivering large volumes of water for an extended period of time. There are a number of factors that have fueled this debate. The first and most critical of these factors is the staffing level. Since fire departments may operate with reduced levels of staffing, and this staff may be arriving at the scene from greater distances, there is little option for a single fire unit with three personnel but to conduct an exterior attack. When using an exterior attack, the requirement of having the four persons assembled on -scene, prior to making entry would not apply. Recent studies by UL have evaluated the effectiveness of interior vs. exterior attacks in certain simulated fire environments. These studies have found the exterior attack to be equally effective in these simulations. This debate is deep-seated in the fire service and traditional tactical measures have always proposed an interior fire attack, specifically when there is a possibility that victims may be present in the burning structure. The long -held belief in opposition to an exterior attack is that this approach may actually push the fire into areas that are not burning or where victims may be located. The counterpoint supporting the exterior attack centers on firefighter safety. The exterior attack limits the firefighter from making entry into those super -heated structures that may be susceptible to collapse. From CPSM's perspective, there is at least some likelihood that a single crew of three personnel will encounter a significant and rapidly developing fire situation. It is prudent, therefore, that the KFD build at least a component of its training and operating procedures around the tactical concept of the exterior fire attack when the situation warrants such an approach. Recommendations: The KFD should build at least a portion of its training regimens and tactical strategies around the exterior or transitional attack for when the fire scenario and the number of available units/responding personnel warrants this approach. In acknowledgement of the fact that the KFD operates in a minimal staffing mode and recognizing the potential for rapid fire spread particularly in the more densely developed areas of the city, the KFD should equip all its apparatus with the appropriate appliances and hose as described herein. It should develop standardized tactical operations that will enable arriving crews to quickly deploy high -volume fire flows of 1,200 to 1,500 gallons per minute (if the water supply will permit this), utilizing multiple hose lines, appliances, and master stream devices. This flow should be able to be developed within four to five minutes after arrival of an apparatus staffed with three personnel. As currently staffed, particularly when operating at the lower levels of staffing, the KFD will be challenged to handle even fires in single-family dwellings that are limited in size and intensity without the automatic aid provided by the Evergreen and Smith Valley Fire Departments. Evergreen responds automatically with an engine with four personnel to any reported structure fire in the city. Smith Valley also responds automatically with an engine, usually with two or three personnel to any reported fires in commercial buildings or multi -occupancies. These two departments provide the first response into the city since they have in -station staffing 24/7. Together with the KFD, they provide an initial response force of about 12 personnel (assuming the KFD has six on duty). Whitefish responds on the second alarm for all fires. However, it has approximately an estimated 20-minute response to the city. Other fire departments that 9 "Innovating Fire Attack Tactics," U.L.COM/News Science, Summer 2013. surround the city will be called in to assist with the occasional major fire. However, their reliability can be inconsistent since they are staffed solely with volunteer personnel. The achievability of this goal increases provided that the enhanced staffing levels and resource deployment recommended in this report are implemented, there are no other incidents in progress that will reduce the immediately available number of personnel, and the fire department can arrive at the fire incident and take definitive action to mitigate the situation prior to flashover occurring. If flashover has occurred, holding the fire to the building of origin is achievable as well. Table 5-1 and Figure 5-1 show the fire call totals for the 12-month period evaluated, including number of calls by type, average calls per day, and the percentage of calls that fall into each call type category. While fire call types were 15.6 percent of the total calls for service, actual fire calls (structural and outside) were only 1.1 percent of the overall calls for service (approximately 0.1 calls per day or one actual fire -type call every 10 days) . The 37 actual fires represent 6.9 percent of the fire -related incidents. Hazardous conditions, false alarms, public service, and good intent calls represent the largest percentage of fire -type calls for service. This experience is typical in CPSM data and workload analyses of other fire departments. FIGURE 5-1: Fire Calls by Type and Percentage 4% 17% Total Fire Calls: 537 ■ False alarm 3% ■ Good intent ■ Hazard ■ Outside fire 44% ❑ Public service 21% ❑ Structure fire 11% TABLE 5-1: Fire Calls by Type and Number, and Percent of All Calls Call Type Number of Calls Calls per Day Call Percentage False alarm 235 0.6 6.8 Good intent 59 0.2 1.7 Hazardous conditions 115 0.3 3.3 Outside fire 16 0.0 0.5 Public service 91 0.2 2.6 Structure fire 21 0.1 0.6 Fire Total 537 1.5 15.6 The data in Table 5-1 and Figure 5-1 tell us that: Fire calls for the year totaled 537 (15.6 percent of all calls), an average of 1.5 per day. Structure and outside fires combined for a total of 37 calls during the year, an average of one call every 9.9 days. A total of 21 structure fire calls accounted for 4 percent of the fire calls. A total of 16 outside fire calls accounted for 3 percent of the fire calls. False alarm calls were the largest fire call category, with 44 percent of the fire calls. An additional analysis of fire response was conducted regarding the workload of incident types. Table 5-2 shows that the largest amount of fire responses (74 percent) lasted less than thirty minutes. The second largest amount of fire responses (20 percent) lasted 30 minutes to an hour. TABLE 5-2: Fire Calls by Type and Durations Call Type Less than 30 Minutes 30 Minutes to One Hour More than One Hour Total False alarm 197 33 5 235 Good intent 48 7 4 59 Hazard 60 40 15 115 Outside fire 8 5 3 16 Public service 73 14 4 91 Structure fire 10 7 4 21 Fire Total 396 106 35 537 Table 5-3 shows the workload of fire responses by number of units responding to these incident types. This table tells us that single fire unit responses to fire incident types (65 percent) make up the largest fire response workload. False alarms represent the largest response fire response category for single fire unit and two fire unit responses. The data analysis shows us that Engine 631 has the highest fire apparatus response workload with 562 fire responses. The fire apparatus at Station 62 (E-632, L-642) combined for a total of 241 fire responses. TABLE 5-3: Fire Calls by Number of Units Responding Call Type Number of Units Total Calls One Two Three or More False alarm 117 117 1 235 Good intent 36 23 0 59 Hazard 105 9 1 115 Outside fire 12 3 1 16 Public service 75 16 0 91 Structure fire 6 14 1 21 Fire Total 351 182 4 537 EMS RESPONSE AND TRANSPORT As a percentage of overall incidents responded to by the emergency agencies in most communities, it could be argued that EMS incidents constitute the greatest number of "true" emergencies, where intervention by trained personnel does truly make a difference, sometimes literally between life and death. Heart attack and stroke victims require rapid intervention, care, and transport to a medical facility. The longer the time duration without care, the less likely the patient is to fully recover. Numerous studies have shown that irreversible brain damage can occur if the brain is deprived of oxygen for more than four minutes. In addition, the potential for successful resuscitation during cardiac arrest decreases exponentially with each passing minute that cardiopulmonary resuscitation (CPR), or cardiac defibrillation, is delayed (Figure 5-2). FIGURE 5-2: Cardiac Arrest Survival Timeline SURVIVAL VS. DELAY IN MINUTES 100 96 SURVNAL 0 1 2 3 4 5 6 7 8 9 10 DETECTION OF COLLAPSE REPORT OF ALARM 911 OR DIRECT EMSIFIRE RESP0NSETIIwlE DISPATCH UNITS TURN OUT RESPONSE TIME SET UP TIME11ARIES TIME DIRECTLY MANAGEABLE The figure illustrates that the potential for successful resuscitation during cardiac arrest decreases exponentially, by 7 percent to 10 percent, with each passing minute that cardio-pulmonary resuscitation (CPR) or cardiac defibrillation and advanced life support intervention is delayed. The figure also illustrates few attempts at resuscitation after 10 minutes are successful. Although the State of Montana requires by statute that every community provide fire protection services, there is no similar mandate that emergency medical services response and transport be provided. It is up to each individual community to decide if, and how, they will provide these services. The KFD provides EMS response and transport at the ALS level. As discussed earlier, the majority of department personnel, and all department apparatus, are equipped to provide ALS level care on the emergency scene. The department maintains three fully equipped ambulances for transporting patients to the hospital. Depending upon the department's staffing level each day, there is often not a crew that is dedicated strictly to the ambulance. When staffing levels are at either six or seven personnel, the ambulance is staffed from Station 62, however, the personnel are cross staffing the ambulance along with the ladder truck. In the period from July 1, 2016 through December 31, 2017, the department operated at these staffing levels 85 percent of the time. It is not until on -duty staffing is eight or more that a two -person crew is dedicated to staff the primary ambulance. The practical implication of this is that when staffing is at six or seven, and there is a fire call in progress, there may be no ambulance staffed for immediate response. In this case, a fire suppression unit may respond to provide initial care while a mutual aid ambulance responds for transport. Even when staffing levels are sufficient to assign a crew that is dedicated to the ambulance, when a significant structure fire occurs, it is likely these personnel will still be unavailable for immediate response due to the department's limited overall staffing. However, this situation occurs infrequently in Kalispell. Table 5-4 and Figure 5-3 show the EMS call totals for the 12-month period evaluated for this study, including number of calls by type, average calls per day, and the percentage of calls that fall into each call type category. TABLE 5-4: EMS Calls by Type and Number, and Percent of All Calls Call Type Number of Calls Calls per Day Call Percentage Breathing difficulty 202 0.6 5.9 Cardiac and stroke 327 0.9 9.5 Fall and injury 539 1.5 15.7 Illness and other 786 2.2 22.9 MVA 160 0.4 4.7 Overdose and psychiatric 103 0.3 3.0 Seizure and unconsciousness 310 0.8 9.0 EMS Total 2,427 6.6 70.6 FIGURE 5-3: EMS Calls by Type and Percentage 13% Total EMS Calls: 2,427 ■ Breathing difficulty 13% ■ Cardiac and stroke o Fall and injury ■ Illness and other ❑ MVA ❑ Overdose and psychiatric ■ Seizure and unconsciousness 3' The EMS call data tells us that: EMS calls for the year totaled 2,427 (70.6 percent of all calls), an average of 6.6 per day. Illness and other calls were the largest category of EMS calls with 786, which is 32 percent of EMS calls. Cardiac and stroke calls made up 13 percent of the EMS calls. Motor vehicle accidents made up 7 percent of the EMS calls. Most EMS -related incidents, including those that involve a transport to the hospital, do not take a significant period of time to complete. From this perspective, the city and KFD benefit tremendously from having the KRMC in the city. Approximately one-third (32.8 percent) of the EMS incidents took less than 30 minutes to complete. An additional 55.7 percent took between 30 minutes and one hour to complete. Just 11.5 percent took more than one hour. TABLE 5-5: Duration of EMS Responses Call Type Less than 30 Minutes 30 Minutes to One Hour More than One Hour Total Breathing difficulty 45 140 17 202 Cardiac and stroke 72 216 39 327 Fall and injury 214 263 62 539 Illness and other 232 448 106 786 MVA 92 60 8 160 Overdose and psychiatric 32 60 11 103 Seizure and unconsciousness 108 165 37 310 EMS Total 795 1,352 280 2,427 Looking deeper into the duration of calls for EMS incidents we can see that: On average, there were 0.8 EMS category calls per day that lasted more than one hour. A total of 288 cardiac and stroke calls (88 percent) lasted less than one hour, and 39 cardiac and stroke calls (12 percent) lasted more than an hour. A total of 152 motor vehicle accidents (95 percent) lasted less than one hour, and 8 motor vehicle accidents (5 percent) lasted more than an hour. Table 5-6 shows the number of calls by call type broken out by whether a patient or patients were actually transported to the hospital. Calls that involved a transport were identified by requiring that at least one responding medic or aid unit had recorded both "beginning to transport" time and "arriving at the hospital" time. Based on these criteria, note that 128 non - EMS calls that resulted in transports are included in this analysis. TABLE 5-6: Transport Calls by Call Type Call Type Number of Calls Conversion Rate Non -transport Transport Total Breathing difficulty 55 147 202 72.8 Cardiac and stroke 96 231 327 70.6 Fall and injury 251 288 539 53.4 Illness and other 291 495 786 63.0 MVA 124 36 160 22.5 Overdose and psychiatric 46 57 103 55.3 Seizure and unconsciousness 147 163 310 52.6 EMS Total 1,010 1,417 2,427 58.4 Fire Total 534 3 537 0.6 Other Total 348 125 473 26.4 Total 1,892 1,545 3,437 45.0 The data contained in this table shows us that: Overall, 58 percent of EMS calls in Kalispell involved transporting one or more patients. On average, there were 6.6 EMS calls per day, and 3.8 involved transporting one or more patients. Breathing difficulty calls had the highest transport rate, averaging 73 percent. Motor vehicle accidents had the lowest transport rate, averaging 23 percent. Table 5-7 shows the average duration of transport and non -transport EMS calls by call type. TABLE 5-7: Transport Call Duration by Call Type Call Type Non -transport Transport Average Duration Number of Calls Average Duration Number of Calls Breathing difficulty 28.5 55 52.5 147 Cardiac and stroke 31.4 96 48.2 231 Fall and injury 27.7 251 49.1 288 Illness and other 31.5 291 48.3 495 MVA 23.4 124 49.8 36 Overdose and psychiatric 30.9 46 49.4 57 Seizure and unconsciousness 41.0 147 50.1 163 EMS Total 30.8 1,010 49.2 1,417 Fire Total 26.6 534 45.5 3 Other Total 20.7 348 59.6 125 Total 27.7 1,892 50.0 1,545 Note: Duration of a call is defined as the longest deployed time of any of the units responding to the same call. The data contained in this table tells us that, as would be expected, calls that involved a transport to the hospital took longer than those that did not. The average duration was 28 minutes for a non -transport EMS call. The average duration was 50 minutes for an EMS call where one or more patients were transported to a hospital. On average, a transport call lasted 1.6 times as long as a non -transport EMS call. Table 5-8 gives the average deployed time for an ambulance on a transport call, along with three major components of the deployed time: on -scene time, travel to hospital time, and at - hospital time. The on -scene time is the interval from the unit arriving on -scene time through the time the unit departs the scene for the hospital. Travel to hospital time is the interval from the time the unit departs the scene to travel to the hospital through the time the unit arrives at the hospital. At - hospital time is the time it takes for patient turnover at the hospital. The 1,545 transport calls resulted in 1,546 transports, since more than one transport may occur on a call. Thirty-five runs were excluded from this analysis due to missing arrival times and 12 runs were excluded due to missing hospital travel times, leaving 1,499 runs for analysis. The at -hospital time was calculated using "depart hospital time" when available, and "unit clear time" was calculated for the remaining runs. TABLE 5-8: Time Component Analysis for Ambulance Transport Runs by Call Type (in Minutes) Call Type Avg. Deployed Time per Run Avg. Time on Scene Avg. Travel to Hospital Time Avg. Time at Hospital Number of Runs Breathing difficulty 52.5 15.4 5.7 24.7 144 Cardiac and stroke 47.8 15.5 6.1 19.5 225 Fall and injury 49.9 17.1 6.6 18.5 273 Illness and other 48.4 14.4 7.0 18.7 479 MVA 47.9 13.5 5.8 21.3 35 Overdose and psychiatric 49.2 13.1 7.1 21.4 56 Seizure and unconsciousness 49.9 17.9 6.3 19.1 161 EMS Total 49.2 15.6 6.5 19.6 1,373 Fire Total 45.5 11.9 8.4 16.0 3 Other Total 60.5 15.4 11.6 21.1 123 Total 50.2 15.5 6.9 19.8 1,499 Note: Average unit deployed time per run is lower than average call duration for some call types because call duration is based on the longest deployed time of any of the units responding to the same call, which may include an engine or ladder. Total deployed time is greater than the combination of on -scene, transport, and hospital wait times as it includes turnout, initial travel, and hospital return times. The data from the incidents that resulted in a transport to the hospital indicates that: On average, an ambulance spent 16 minutes on scene, and then spent 7 minutes traveling from the scene to the hospital. The average time spent at the hospital, or other transport destination, was 20 minutes. MUTUAL AID/AUTOMATIC RESPONSE Mutual aid is an essential component of almost every fire department's operations. Except for the largest cities, no municipal fire department can, or should, be expected to have adequate resources to respond to and safely, effectively, and efficiently mitigate large-scale and complex incidents. Mutual aid is shared between communities when their day-to-day operational fire, rescue, and EMS capabilities have been exceeded, and this ensures that the citizens of the communities are protected even when local resources are overwhelmed. Automatic aid is an extension of mutual aid, where the resources from adjacent communities are dispatched to respond at the same time as the units from the jurisdiction where the incident is occurring. Automatic and mutual aid is generally provided without charge among the participants. The KFD participates in a robust automatic and mutual aid system with its surrounding departments. This includes both fire- and EMS -related incidents. Figure 5-4 illustrates the location of KFD stations along with the location of automatic/mutual aid partner stations. For any reported structure fire, the KFD utilizes the following dispatch protocols: First Alarm: For one- and two-family residential occupancies, Kalispell units; plus, one engine from Evergreen. For commercial and multi -family occupancies, KFD units plus one engine from Smith Valley and one ladder from Evergreen. Second Alarm: Page out off -duty personnel - total recall; additional mutual aid resources as needed from South Kalispell (heavy rescue), Smith Valley (engine, if not already on the assignment), Whitefish (engine), and West Valley (ladder for commercial/multifamily). Third Alarm: One engine each from Creston, Bigfork, and Somers. Fourth Alarm: One engine each from Columbia Falls, Badrock, and Marion. (For one- and two- family residential, Marion does not respond until the 5th alarm.) Fifth Alarm (One- and Two-family residential): One engine each from West Valley and Marion. It is important to note that due to Kalispell's relatively remote location some of these mutual aid resources have response times of 30 minutes or longer once they are actually en route to the incident. Inclement weather during the winter can slow their responses even more. The KFD also provides automatic and mutual aid to many of these same departments when they are dispatched for a structure fire. For instance, Kalispell responds automatically to Evergreen, portions of Smith Valley, and portions of West Valley on any reported structure fire. It responds to portions of Whitefish with a ladder for any structure fire. It also provides a water tender on mutual aid to jurisdictions that do not have municipal water systems. South Kalispell, which is directly adjacent to the city does not utilize the KFD for fires at all. For EMS incidents, both Evergreen and Smith Valley provide assistance to the KFD when needed. Both also operate ALS-level transport services. Additional mutual aid is available from Whitefish, Lakeside, Three Rivers, Bigfork, West Valley, Big Mountain, and Marion. The KFD also reciprocates on those services. It also provides primary EMS service to much of the South Kalispell Fire District. FIGURE 5-4: KFD and Automatic/Mutual Aid Partner Station Locations The Evergreen fire chief informed CPSM that in 2017 they responded 233 times into Kalispell. This equates to about 6.8 percent of all incidents in the city. Conversely, the KFD responded just 30 times into Evergreen, with 6 of those being for fires. The automatic/mutual aid agreements for fire responses are outlined in formal written documents. The agreements for both EMS and interfacility transports are less formal and based more on "handshake" agreements. WORKLOAD ANALYSIS Nationwide, fire departments are responding to more EMS calls and fewer fire calls, particularly fire calls that result in active firefighting operations by responders. This is well documented in CPSM fire studies. Kalispell is consistent with these trends. Improved building construction, code enforcement, automatic sprinkler systems, and aggressive public education programs have contributed to a decrease in serious fires and, more importantly, fire deaths among civilians. Table 5-9 shows the aggregate call totals for the 12-month study period analyzed by CPSM. This includes call type, number, and percentage of overall calls. EMS calls represent the largest percentage of calls for service at almost 70.6 percent; this is not unusual and is quite similar to many communities we observe. While fire call types represent 15.6 percent of the total calls for service, actual fire calls (structural and outside) represent only 1.1 percent of the overall calls for service (approximately 0.1 calls per day or one actual fire -type call every 9.9 days). TABLE 5-9: Calls by Type, and Number, and Percent Call Type Number of Calls Calls per Day Call Percentage Breathing difficulty 202 0.6 5.9 Cardiac and stroke 327 0.9 9.5 Fall and injury 539 1.5 15.7 Illness and other 786 2.2 22.9 MVA 160 0.4 4.7 Overdose and psychiatric 103 0.3 3.0 Seizure and unconsciousness 310 0.8 9.0 EMS Total 2,427 6.6 70.6 False alarm 235 0.6 6.8 Good intent 59 0.2 1.7 Hazard 115 0.3 3.3 Outside fire 16 0.0 0.5 Public service 91 0.2 2.6 Structure fire 21 0.1 0.6 Fire Total 537 1.5 15.6 Canceled 230 0.6 6.7 Mutual aid 243 0.7 7.1 Total 3,437 9.4 100.0 The data further tells us that the KFD received an average of 9.4 calls, including 0.6 canceled and 0.7 mutual aid calls, per day. Mutual aid calls made up 7.1 percent of the department's total. As previously noted, EMS calls for the year totaled 2,427 (70.6 percent of all calls), an average of 6.6 per day. Fire calls for the year totaled 537 (15.6 percent of all calls), an average of 1.5 per day. Figure 5-5 and Table 5-10 detail the number of KFD calls with one, two, or three or more units dispatched overall and broken down by call type. FIGURE 5-5: Calls by Number of Units Dispatched 1 Unit, 65% EMS Calls by Responding Units ,rage Dispatched Units: 1.4 Bits or More, 1% 2 Units, 34% Fire Calls by Responding Units Average Dispatched Units: 1.4 3 Units or More, 1% 1 Unit, 65% 111 2 Units, 34% TABLE 5-10: Calls by Call Type and Number of Units Dispatched Call Type Number of Units Total Calls One Two Three or More Breathing difficulty 125 76 1 202 Cardiac and stroke 141 185 1 327 Fall and injury 436 102 1 539 Illness and other 605 178 3 786 M VA 34 119 7 160 Overdose and psychiatric 76 26 1 103 Seizure and unconsciousness 162 146 2 310 EMS Total 1,579 832 16 2,427 False alarm 117 117 1 235 Good intent 36 23 0 59 Hazard 105 9 1 115 Outside fire 12 3 1 16 Public service 75 16 0 91 Structure fire 6 14 1 21 Fire Total 351 182 4 537 Canceled 190 39 1 230 Mutual aid 221 19 3 243 Total 2,341 1,072 24 3,437 Percentage 68.1 31.2 0.7 100.0 An examination of this data indicates that: Overall On average, 1.3 units were dispatched to all calls, and for 68 percent of calls only one unit was dispatched. Overall, three or more units were dispatched to 1 percent of calls. On average, 1.4 units were dispatched per EMS call. For EMS calls, one unit was dispatched 65 percent of the time; two units were dispatched 34 percent of the time; and three or more units were dispatched 1 percent of the time. Fire On average, 1.4 units were dispatched per fire call. For fire calls, one unit was dispatched 65 percent of the time; two units were dispatched 34 percent of the time; and three or more units were dispatched 1 percent of the time. For structure fire calls, three or more units were dispatched 5 percent of the time. For outside fire calls, three or more units were dispatched 6 percent of the time. During the study period, KFD responded to a total of 21 incidents that were classified as structure fires. In analyzing the time spent on fire incidents, we found that on approximately 80.9 percent of all structure fire calls, the call duration for these incidents was one hour or less. For 47.6 percent of these calls the duration was less than 30 minutes. This is indicative of minor occurrences. Only four structure fire calls (19 percent) had a duration of greater than one hour. This would indicate more significant events. On 5 of the 21 structure fires (24 percent), and 7 of 16 outside fires (44 percent), extinguishment was carried out by fire personnel. In examining the fire incidents in more detail, it was determined that a total of 12 incidents (32.4 percent) resulted in fire loss being recorded. For structure fires it was determined that for 13 (61.9 percent) of these events there was no fire damage reported to the structure involved. Only three incidents (14.3 percent) involved a damage amount exceeding $20,000. When looking at fire loss comparisons nationwide for structure fires, NFPA estimates that in 2016 the average fire loss for a structure fire was $16,609. Although the fire loss in Kalispell was fairly low, at any time a single fire can occur that results in millions of dollars in fire loss. Tables 5-1 1 and 5-12 depict fire loss data for the study period. TABLE 5-11: Content and Property Loss - Structure and Outside Fires Property Loss Content Loss Call Type Loss Value Number of Calls Loss Value Number of Calls Outside fire $6,500 4 $300 2 Structure fire $149,625 8 $51,720 8 Total $156,125 12 $52,020 10 Note: This includes only calls with recorded loss greater than 0. This data also indicates: Out of 23 structure fires, 8 had recorded property losses, with a combined $149,625 in losses. 8 structure fires also had content losses with a combined $51,720 in losses. The average total loss for all structure fires was $8,754. The average total loss for structure fires with loss was $20,134. 13 structure fires had no recorded loss. The highest total loss for a structure fire was $100,000. TABLE 5-12: Total Fire Loss Above and Below $20,000 Call Type No Loss Under $20,000 $20,000 plus Outside fire 11 5 0 Structure fire 11 7 3 Total 22 12 3 10 Hylton J.G. Haynes, "Fire Loss in the United States during 2016," NFPA September 2017, 19. As part of this analysis, data was tabulated and analyzed for each of the 8,760 hours in the year. Table 5-13 shows the number of hours in the year in which there were zero to five calls during the hour. TABLE 5-13: Frequency Distribution of the Number of Calls Calls in an Hour Frequency Percentage 0 5,998 68.5 1 2,175 24.8 2 512 5.8 3 63 0.7 4+ 12 0.1 In 75 hours (1 percent of all hours) during the year, three or more calls occurred; in other words, the department responded to three or more calls in an hour roughly once every five days. Data was also analyzed on the frequency of overlapping calls, which is illustrated in Table 5-14. TABLE 5-14: Frequency of Overlapping Calls Scenario Number of Calls Percent of All Calls Total Hours No overlapped call 2,677 77.9 1,704.8 Overlapped with one call 692 20.1 211.2 Overlapped with two calls 66 1.9 10.7 Overlapped with three calls 2 0.1 0.6 During the year studied, 22 percent of calls overlapped with at least one other call. The total number of calls that began while another call was still active was 760. The total number of EMS transport calls that began while another EMS transport call was still active was 155. This equates to an average of 0.42 incidents per day, or 1 every 2.3 days. The total number of fire -related calls that began while another EMS call was still active was 27. No fire -related calls began while two EMS transport calls were simultaneously active. Table 5-15 provides a summary of each unit's workload overall. TABLE 5-15: Call Workload by Unit Total Total Avg. Estimated Station Unit Deployed Annual Deployed Annual Runs per Days In - Min. per Hours Min. per Runs Day Service Run Day 61 Ambulance 621 40.3 194.2 157.4 289 3.9 74 Engine 631 23.1 574.6 96.3 1,495 4.2 358 62 Ambulance 622 38.4 1,323.8 221.2 2,066 5.8 359 Ambulance 624 38.5 298.5 81.0 465 2.1 221 Engine 632 35.0 1.8 52.5 3 1.5 2 Ladder 642 28.9 119.9 42.3 249 1.5 170 Tender 692 48.1 0.8 48.1 1 1.0 1 Wild Land 682 40.3 2.7 40.3 4 1.0 4 Note: Metrics for average deployed minutes per day and average runs per day were calculated using estimates of the total number of days in service for each unit. A unit was considered in service if it responded to at least one call that day. This data set tells us Ambulance 622 made the most runs (2,066 or an average of 5.8 per day) and had the highest total annual deployed time (1,324 hours or an average of 221 minutes per day). EMS calls accounted for 83 percent of the total runs and 87 percent of deployed time. Structure and outside fire calls accounted for less than 0.1 percent of the total runs and less than 0.1 percent of deployed time. Engine 631 made the second most runs (1,495 or an average of 4.2 per day) and had the second highest total annual deployed time (575 hours or an average of 96 minutes per day). EMS calls accounted for 62 percent of the total runs and 60 percent of deployed time. Structure and outside fire calls accounted for 2 percent of the total runs and 4 percent of deployed time. Ambulance 621 out of station 61 was in service as a dedicated ambulance only 74 days during the year. This equates to just 20 percent of the time. Figure 5-6 illustrates the number of incidents that occurred in each station's first due response area. FIGURE 5-6: Total Incidents and Percentage Each Station First Due Area ■ Station 61 ■ Station SECTION 6. RESPONSE TIME ANALYSIS MEASURING RESPONSE TIMES Response times are typically the primary measurement for evaluating fire and EMS services. Response times can be used as a benchmark to determine how well a fire department is currently performing, to help identify response trends, and to predict future operational needs. Achieving the quickest and safest response times possible should be a fundamental goal of every fire department. At the same time, the actual impact of a speedy response time is limited to very few incidents. For example, in a full cardiac arrest, analysis shows that successful outcomes are rarely achieved if basic life support (CPR) is not initiated within four minutes of the onset. However, cardiac arrests occur very infrequently; on average they are 1 percent to 1.5 percent of all EMS incidents. There are also other EMS incidents that are truly life -threatening, and the time of response can clearly impact the outcome. These involve full drownings, allergic reactions, electrocutions, and severe trauma (often caused by gunshot wounds, stabbings, and severe motor vehicle accidents, etc.). Again, the frequency of these types of calls are limited. Regarding response times for fire incidents, the criterion is based on the concept of "flashover." This is the state at which super -heated gasses from a fire are released rapidly, causing the fire to burn freely and become so volatile that the fire reaches an explosive state (simultaneous ignition of the all combustible materials in a room). In this situation, usually after an extended period (often eight to twelve minutes after ignition but times as quickly as five to seven minutes), and a combination of the right conditions (fuel and oxygen), the fire expands rapidly and is much more difficult to contain. When the fire does reach this extremely hazardous state, initial firefighting forces are often overwhelmed, larger and more destructive fire occurs, the fire escapes the room and possibly even the building of origin, and significantly more resources are required to affect fire control and extinguishment. Flashover occurs quicker and more frequently today and is caused at least in part by the introduction of significant quantities of plastic- and foam -based products into homes and businesses (e.g., furnishings, mattresses, bedding, plumbing and electrical components, home and business electronics, decorative materials, insulation, and structural components). These materials ignite and burn quickly and produce extreme heat and toxic smoke. As a benchmark, for an urban community, NFPA 1710 recommends the entire initial response of 15 personnel be on scene within eight minutes of dispatch. It is also important to keep in mind that once units arrive on scene they will need to get set up to commence operations. NFPA 1710 recommends that units be able to commence an initial attack within two minutes of arrival, 90 percent of the time. Although trying to reach the NFPA benchmark for travel time may be laudable, the question is, at what cost. What is the evidence that supports such recommendations? NFPA 1710's travel times are established for two primary reasons: (1) the fire propagation curve (Figure 6-2); and (2) sudden cardiac arrest (Figure 6-3), where brain damage and permanent brain death occurs in four to six minutes. According to fire service educator Clinton Smoke, the fire propagation curve establishes that temperature rise and time within in a room on fire corresponds with property destruction and I Myers, Slovis, Eckstein, Goodloe et al. (2007). "Evidence -based Performance Measures for Emergency Medical Services System: A Model for Expanded EMS Benchmarking." Pre -hospital Emergency Care. potential loss of life if present. At approximately the ten-minute mark of fire progression, the fire flashes over (due to superheating of room contents and other combustibles) and extends beyond the room of origin, thus increasing proportionately the destruction to property and potential endangerment of life. The ability to quickly deploy adequate fire staff prior to flashover thus limits the fire's extension beyond the room or area of origin. Regarding the risk of flashover, the authors of an IAFF report conclude: Clearly, an early aggressive and offensive initial interior attack on a working structural fire results in greatly reduced loss of life and property damage. Consequently, given that the progression of a structural fire to the point of "flashover" (the very rapid spreading of the fire due to super -heating of room contents and other combustibles) generally occurs in less than 10 minutes, two of the most important elements in limiting fire spread are the quick arrival of sufficient numbers of personnel and equipment to attack and extinguish the fire as close to the point of its origin as possible. Figure 6-1 illustrates the time progression of a fire from inception through flashover. The time versus products of combustion curve shows activation times and effectiveness of residential sprinklers (approximately one minute), commercial sprinklers (four minutes), flashover (eight to ten minutes), and firefighters applying first water to the fire after notification, dispatch, response, and set up (ten minutes). It also illustrates that the fire department's response time to the fire is one of the only aspects of the timeline that the fire department can exert direct control over. FIGURE 6-1: Fire Growth from Inception to Flashover14 12 Clinton Smoke, Company Officer, 2nd ed. (Clifton Park, NY: Delmar, 2005). 13 Safe Fire Fighter Staffing: Critical Considerations, 2nd ed. (Washington, DC: International Association of Fire Fighters), 5. 14 Source: Northern Illinois Fire Sprinkler Advisory Board. cpsCenter for Public Safety Management, LLC 48 Figure 6-2 shows the fire propagation curve relative to fire being confined to the room of origin or spreading beyond it and the percentage of destruction of property by the fire. FIGURE 6-2: Fire Propagation Curve Fire Propagation Curve 1D0 90 p THE LINE REPRESENTS A RATE OF FIRE PROPAGATION V x� WHICH COMBINES TEMPERATURE HISS AND TIME. IT 80 ROUGHLY CORRESPONDS TO THE PERCENTAGE OF R PROPERTY DESTRUCTION. AT APPROXIMATELY TEN 70 N MINUTES INTO THE FIRE SEQUENCE. THE HYPOTHETICAL 1Y ROOM OF ORIGIN FLASHES OVER. EXTENSION OUTSIDE 60 10 THE ROOM BEGINS AT THIS POINT. 50 Lai CL 40 O Q a 30 LL Q 20 3� 10 Minutes a 0 1 2 3 4 5 6 7 8 4 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Room of Origin—lo lip Beyond Room of Origin 11110 1 Source: John C. Gerard and A. Terry Jacobsen, "Reduced Staffing: At What Cost?" Fire Service Today (September 1981), 15-21. Figure 6-3 illustrates the chain of survival, which is a series of actions that, when put in motion, reduce the mortality of sudden cardiac arrest. Adequate response times coupled with community and public access defibrillator programs potentially can impact the survival rate of sudden cardiac arrest victims by deploying early CPR, early defibrillation, and early advanced care. FIGURE 6-3: Sudden Cardiac Arrest Chain of Survivm r � Early Early Early Early Access CPR Defibrillation Advanced Care Source: "Chain of Survival," http://en.wikipedia.org/wiki/Chain-of-survival Since the 1970s, arriving within eight minutes of receipt of an emergency call, 90 percent of the time, has been the recognized benchmark for determining the quality of an EMS system. Today, the national standard of care benchmark based on stroke and cardiac arrest protocols has evolved to have an emergency response unit on scene at a medical emergency within six minutes of receipt of the call. Paragraph 4.1.2.1 (4) of NFPA 1710 recommends that for EMS incidents a unit with first responder or higher level trained personnel and equipped with an AED should arrive on scene within six minutes of the receipt of the emergency call (at the dispatch center), and four minutes of response. An advanced life support (ALS) unit should arrive on scene within ten minutes (eight minutes of response). According the NFPA 1710, "This requirement is based on experience, expert consensus, and science. Many studies note the role of time and the delivery of early defibrillation in patient survival due to heart attacks and cardiac arrest, which are the most time -critical, resource -intensive medical emergency events to which fire departments respond." CAAS recommends that an ambulance arrive on scene within eight minutes, fifty-nine seconds (00:08:59) of dispatch. However, research in EMS indicates that if emergency medical intervention is delayed as long as nine minutes, patient survival of cardiac arrests approaches zero. Typically, less than 10 percent of 9-1-1 patients have time -sensitive ALS needs. But, for those patients that do, time can be a critical issue of morbidity and mortality. For the remainder of those calling 9-1-1 for a medical emergency, though they may not have a medical necessity, this 90 percent, still expect rapid customer service. Response times for patients and their families are often the most important issue regarding the use the fire department's services and are what most often refer to when they "rate" their local emergency responders. Regardless of the service delivery model, appropriate response times are more than a clinical issue; they are also a customer service issue. Another important factor in the whole response time question is what we term as "detection time." This is the time it takes to detect a fire or medical situation and notify 9-1-1 to initiate the response. In many instances, particularly at night or when automatic detection systems (fire sprinklers and smoke detectors) are unavailable or inoperable, the detection process can be extended. STATION LOCATIONS The fire station is a critical link in service delivery and where these facilities are located is the single most important factor in determining overall response times. The KFD serves an estimated 2016 population of 22,761 people and a service area of 11.73 square miles. This equates to an average service area for each fire station of approximately 5.87 square miles. In a FY 2011 Performance Measurement Data Report on Fire and EMS, ICMA tabulated survey information from 76 municipalities with populations ranging from 25,000 to 100,000 people. In this grouping the average fire station service area was 11 square miles. The median service area for this grouping of communities was 6.67 square miles per fire station. Although Kalispell's current population is slightly below the study group, it is close enough to be utilized for comparison. In addition, the NFPA and ISO have established different indices in determining fire station distribution. The ISO Fire Suppression Rating Schedule, section 560, indicates that first -due engine companies should serve areas that are within a 1.5-mile travel distance. The placement of fire stations that achieves this type of separation creates service areas that are approximately 4.5 15 Eisenberg, M.S., et al., "Predicting Survival from Out -of -Hospital Cardiac Arrest: A Graphic Model," Annals of Emergency Medicine; November 1993; pp. 1652-1658. 16 Comparative Performance Measurement, FY 2011 Data Report - Fire and EMS, ICMA Center for Performance Measurement, August 2012. 17 Ibid. square miles in size, depending on the road network and other geographical barriers (rivers, lakes, railroads, limited access highways, etc.). The National Fire Protection Association (NFPA) references the placement of fire stations in an indirect way. It recommends that fire stations be placed in a distribution that achieves the desired minimum response times. NFPA Standard 1710, section 5.2.4.1.1, suggests an engine placement that achieves a 240-second (four -minute) travel time. Using an empirical model called the "piece -wise linear travel time function" the Rand Institute has estimated that the average emergency response speed for fire apparatus is 35 mph. At this speed the distance a fire engine can travel in four minutes is approximately 1.97 miles. A polygon based on a 1.97-mile travel distance results in a service area that on average is 7.3 square miles. At 5.87 square miles Kalispell's fire station service area is 12 percent below the median size and 53 percent of the average response area size. Illustrating response time is important when considering the location from which assets should be deployed. When historic demand is coupled with risk analysis, a more informed decision can be made. Figure 6-4 uses GIS mapping to illustrate the 240-second travel time bleed comparisons, utilizing the existing road network from each KFD station. Although there are areas within the city that are outside of the 240-second travel time, these are mostly more remote areas that have been annexed into the city. The majority of the city's most developed areas are well within the 240-second travel time. This fact supports the previous recommendation that the city needs to more closely analyze the reasons for more extended travel times and take steps to attempt to reduce them. Also note that the 240-second response bleeds, particularly for station 62, extends into unincorporated areas of Flathead County that have not been annexed into the city. 18 University of Tennessee Municipal Technical Advisory Service, Clinton Fire Location Station Study, Knoxville, TN, November 2012. p. 8. 19 Ibid., p.9 FIGURE 6-4: 240-second Travel Time from Kalispell Fire Stations Figures 6-5 and 6-6 illustrate response time probabilities showing city-wide 360-second and 480- second travel time comparisons, respectively. Virtually the entire city is covered within the 360- second response time, along with portions of the county. The entire city and large areas of the county are within the 480-second response time, including much of Evergreen and into Smith Valley. The significance of this is that it indicates that with staffed stations, both of these departments can arrive in Kalispell on automatic or mutual aid within a reasonable time frame. FIGURE 6-5: 360-second Travel Time from Kalispell Fire Stations FIGURE 6-6: 480-second Travel Time from Kalispell Fire Stations Figure 6-7 layers the 240-, 360-, 480-, and even 600-second travel times into one illustration. The 360-, 480-, and 600- second bleed times all extend well into Flathead County. FIGURE 6-7: 240-, 360-, 480-, and 600-second Travel Times from KFD Stations Red=240 seconds Green = 480 seconds Blue = 600 seconds Collectively, the four stations (two in Kalispell, one in Evergreen, one in Smith Valley) being dispatched simultaneously to structure fire incidents serves to increase the Effective Response Force (ERF), particularly for fires in moderate -risk and high -risk occupancies. Deploying a larger ERF simultaneously to fire incidents is beneficial to the city and its residents. Reciprocity by the KFD also benefits the residents of Evergreen and Smith Valley. In addition, with both Evergreen and Smith Valley providing ALS-level ambulance service from stations that are staffed 24/7, Kalispell is provided with reliable mutual aid for times when there are multiple simultaneous or overlapping EMS incidents, or when there is an incident that involves multiple patients such as a school bus accident or aircraft incident. KALISPELL RESPONSE TIMES There is no "right" amount of fire protection and EMS delivery. It is a constantly changing level based on such things as the expressed needs of the community, community risk, and population growth. So, in looking at response times it is prudent to design a deployment strategy around the actual circumstances that exist in the community and the fire problem that is identified to exist. The strategic and tactical challenges presented by the widely varied hazards that the department protects against need to be identified and planned for through a community risk analysis planning and management process as identified in this report. It is ultimately the responsibility of elected officials to determine the level of risk that is acceptable to their respective community. It would be imprudent, and probably very costly, to build a deployment strategy that is based solely upon response times. For the purpose of this analysis Response Time is a product of three components: Dispatch Time, Turnout Time, and Travel Time. Dispatch time is the time interval that begins when the alarm is received at the initial public safety answering point (PSAP) or communications center and ends when the response information begins to be transmitted via voice and/or electronic means to the emergency response facility or emergency response units or personnel in the field. Turnout time is the time interval that begins when the notification process to emergency response facilities and emergency response personnel and units begins by an audible alarm and/or visual announcement and ends at the beginning point of travel time. The fire department has the greatest control over these segments of the total response time. Travel time is the time interval that initiates when the emergency response unit is actually moving in response to the incident and ends when the unit arrives at the scene. Response time, also known as total response time, is the time interval that begins when the call is received by the primary dispatch center and ends when the dispatched unit(s) arrives on the scene of the incident to initiate action. For this study, and unless otherwise indicated, response times and travel times measure the first arriving unit only. The primary focus of this section is the dispatch and response time of the first arriving units for calls responded to with lights and sirens (Code 3). According to NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Departments, 2016 Edition, the alarm processing time or dispatch time should be less than or equal to 60 seconds 90 percent of the time. NFPA 1710 also states that turnout time should be less than or equal to 60 seconds for EMS incidents, and 80 seconds (1.33 minutes) for fire and special operations 90 percent of the time. As noted above, turnout time is the segment of total response time that the fire department has the most ability to control. Travel time shall be less than or equal to 240 seconds for the first arriving fire suppression or EMS unit (BLS ambulance for first responder unit), 90 percent of the time. The standard further states the initial first alarm assignment should be assembled on scene in 480 seconds, 90 percent of the time. Note that NFPA 1710 response time criterion is a benchmark for service delivery and not a CPSM recommendation. Our analysis of KFD response times included all calls to which at least one KFD unit responded with lights and sirens and excluded canceled and mutual aid calls, and those with an extended response time (more than 30 minutes). Also, only units that had complete time stamps are included so that each segment of response time could be calculated. Based upon this criterion, a total of 2,574 calls are included in the analysis. Table 6-1 provides average dispatch, turnout, travel, and total response time for the first arriving unit to calls in the city, by call type. Analysis of Table 6-1 tells us: Average dispatch time was 1.9 minutes. Average turnout time was 1.7 minutes. Average travel time was 5.3 minutes. Average overall response time was 8.8 minutes. Further analysis shows the average total response time for EMS calls was 8.8 minutes, and the average response time for fire category calls was 9.1 minutes. For actual fire calls, the average response time for structure fire calls was 8.3 minutes, and the average response time for outside fire calls was 8.9 minutes. TABLE 6-1: Average Response Time of First Arriving Unit, by Call Type Call Type Dispatch Turnout Travel Total Number of Calls Breathing difficulty 1.7 1.6 4.7 8.0 184 Cardiac and stroke 1.6 1.6 4.3 7.5 295 Fall and injury 1.9 1.6 5.9 9.4 465 Illness and other 2.0 1.6 6.1 9.7 669 MVA 2.9 1.7 3.5 8.0 139 Overdose and psychiatric 1.7 1.6 6.0 9.3 94 Seizure and unconsciousness 1.7 1.4 4.5 7.6 276 EMS Total 1.9 1.6 5.3 8.8 2,122 False alarm 1.8 2.1 4.8 8.7 204 Good intent 1.8 2.2 4.6 8.7 51 Hazard 2.1 1.9 4.8 8.8 99 Outside fire 2.8 1.5 4.6 8.9 14 Public service 2.5 1.5 7.4 11.4 65 Structure fire 1.1 2.7 4.5 8.3 19 Fire Total 1.9 2.0 5.2 9.1 452 Total 1.9 1.7 5.3 8.8 2,574 A more conservative and stricter measure of total response time is the 90th percentile measurement. Simply explained, for 90 percent of calls, the first unit arrived within a specified time, and if measured, the second and third unit. Table 6-2 depicts average dispatch, turnout, travel, and total response times of first arriving fire units for fire category calls. The table also includes the 90th percentile times for dispatch, turnout, travel, and total response time. Observations taken from Table 6-2 tell us: 90th percentile dispatch time was 3.4 minutes. (Emergency medical dispatch has some impact on EMS call processing time; however, both fire and EMS dispatching times are well above the recommended NFPA benchmark.) 90th percentile turnout time was 2.8 minutes for EMS and 3.3 minutes for fire (well above the NFPA 1710 benchmark of 1.0 minutes for EMS and 1.33 minutes for fire). Remember, this is the one aspect of total response time the fire department has the most direct impact on. Aggregate fire and EMS 90th percentile travel time was 9.2 minutes. (Fire alone is 9.1 minutes, while EMS is 9.3 minutes, both well above the NFPA 1710 benchmark). 90th percentile total response time for EMS calls was 13.0 minutes, and the 90th percentile response time for fire category calls was 13.6 minutes. Both significantly exceed the NFPA 1710 benchmarks of 6.0 and 6.33 minutes, respectively. TABLE 6-2: 90th Percentile Response Times of First Arriving Unit, by Call Type Call Type Dispatch Turnout Travel Total Number of Calls Breathing difficulty 2.7 2.7 7.8 11.2 184 Cardiac and stroke 2.8 2.8 7.6 10.9 295 Fall and injury 3.3 2.8 9.9 13.2 465 Illness and other 3.5 2.8 10.1 14.0 669 MVA 6.0 2.9 5.7 12.1 139 Overdose and psychiatric 3.5 2.9 10.5 13.8 94 Seizure and unconsciousness 3.4 2.3 7.5 11.2 276 EMS Total 3.4 2.8 9.3 13.0 2,122 False alarm 2.8 3.3 7.7 12.6 204 Good intent 3.3 3.8 8.1 13.0 51 Hazard 3.8 3.3 8.1 12.4 99 Outside fire 5.6 3.6 8.2 16.1 14 Public service 5.1 2.9 11.1 16.8 65 Structure fire 2.1 4.8 7.6 11.4 19 Fire Total 3.4 3.3 9.1 13.6 452 Total 3.4 2.9 9.2 13.1 2,574 Recommendation: The Kalispell Fire Department should take whatever steps are necessary to improve both the dispatch time and incident turnout times for both fire and EMS incidents to reduce overall response times to emergency incidents. SECTION 7. BUDGET AND EMS REVENUE FIRE BUDGET The FY 2017/2018 fire department general fund budget is $2,883,815 (a modest increase over the FY 2016/2017 budget). Of this, $2,295,854 or 80 percent is allocated to personnel services. The personnel services allocated budget funds 22.9 full-time equivalent (FTE) positions. This is broken down as follows: Fire Chief: 0.5 FTE. Assistant Fire Chief: 0.5 FTE. Clerk: 0.5 FTE. Building Inspector: 0.4 FTE. Captain: 3 FTEs. Lieutenants: 3 FTEs. Engineer: 6 FTEs. Firefighter: 9 FTEs. The remaining .5 FTE for Fire Chief, Assistant Chief, and Clerk is funded by the Ambulance Fund. Of the FTE count for the fire department budget, 21 positions or 92 percent of the budgeted positions are allocated to field operations, signaling efficiencies at the administrative level of the department. The 0.4 FTE funding is for a building inspector assigned to the Building Department and who also performs fire prevention inspections. Increases in the personnel services budget over a two-year period is incremental and based largely on an unexpected increase in actual overtime in FY 2016/2017 and increases in retirement and health insurance costs. The negotiated fire labor contract allows for a 2.8 percent general increase in FY 2017/2018. Of the remaining $587,961, $350,000 or 60 percent, is allocated as a transfer to the Ambulance Fund, which is discussed in the next section. Over a three-year period, the Ambulance Fund transfer has been inconsistent, as illustrated in Figure 7-1. This creates impacts on the remaining maintenance and operations budget lines. The 2017/2018 budget also includes funding for debt retirement for a pumper apparatus in the amount of $40,000. FIGURE 7-1: Ambulance Fund Transfer Fire Department Budget: Ambulance Fund Transfer Budgeted FY 2017/2018 L 350,000 Actual FY 2016/2017 230,000 Actual FY 2015/2016 M 380,000 50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 The FY 2017/2018 overall fire department budget also has number of grants from which the department receives revenues for specific expenditures. These include: Assistance to Firefighters Grant (includes a city match). Round Up for Safety. Hazardous Materials Grant. The fire department also has available impact fee revenues from development. Impact fees are available funds designated to offset capital expenditures that have a ten-year life. AMBULANCE FUND The Ambulance Fund was created by City of Kalispell Ordinance #439 on April 18, 1932. The purpose of the Ambulance Fund was to receive and deposit all funds generated for the use and operation of the city's ambulance, and in turn pay out expenditures from this fund for the maintenance and operation of the city's ambulance. Pursuant to the ordinance, no moneys may be paid out of the Ambulance Fund, except by order of the City Council. The Ambulance Fund was converted to a Special Fund during the FY 2007/2008 budget process by the then Finance Director. The FY 2017/2018 Ambulance Fund budget is anticipated to raise $1,212,229 in revenues. The revenues include $750,000 in net transport revenues, which will be discussed later in this report, $1 10,000 in county EMS levy revenues, and $350,000 general fund transfer funds. The general fund transfer originates in the fire department general fund budget as an expenditure. Ambulance Fund expenditures for FY 2017/2018 are $1,188,097. Of this, $918,049 or 77 percent is allocated to personnel services. The personnel services allocated budget funds 9.50 full-time equivalent (FTE) positions. This is broken down as follows: Fire Chief: 0.5 FTE. Assistant Fire Chief: 0.5 FTE. Clerk: 0.5 FTE. Firefighter: 8 FTEs. The remaining $270,047 is allocated to maintenance and operations. Of this, $172,517 or 64 percent is allocated to contract, administrative services, fees, and insurance. This leaves $97,530 for direct use supplies, materials, fleet services and fuel, and small equipment. The overall goal of the Ambulance Fund is to operate close to revenue neutral, meaning a reduced general fund transfer from the fire department budget would be required, which would in turn potentially reduce the overall city general fund budget. To accomplish this goal, either net EMS transport revenues have to increase, or the Ambulance Fund budget has to be decreased either in personnel services or the operations and maintenance lines. It is unlikely EMS transport fees will increase enough to cover the current gap in revenues for this fund due to the current payer mix, which will be discussed in the next section of this report. An increase in EMS transport fees, which occurred in FY 2016/2017, is not likely to increase net EMS transport revenues either, as this is linked directly to the payer mix and subsidy programs, which make up the greatest percentage of the payer mix, paying only predetermined amounts that are significantly less than the transport fees. In 2014, the city placed a question on the ballot asking voters to approve a dedicated EMS levy to assist with funding the system. The proposed levy, which was projected to have generated approximately $736,000.00, was defeated. Flathead County has a Department of Emergency Medical Services which helps to coordinate EMS services throughout the county. It does not have a direct EMS response role. The county provides the certified emergency physician that serves as the medical director for the county (including the city) and Alert Air. The department provides training and other support resources for the EMS units in the county. In 2005, county voters approved an assessment of a 2-mil tax levy to assist with funding EMS operations. The county distributes about $500,000 per year to EMS agencies. Kalispell receives an allocated amount annually. Services such as the KFD which provide EMS transport services receive an annual allocation for operational readiness. The remainder of the funding provided is based upon call volume. EMS BILLING EMS transport billing in Kalispell is similar to cities and counties across the country with regard to the billing model, payer mix, and actual revenues to overall billing. Nationally, EMS transport billing is either performed as an internal local government service, or through a contracted third - party billing agency. Kalispell performs billing services internally. This billing is performed by the fire department's executive secretary, who is a certified ambulance coder. Third -party billing companies charge a fee, which is a percentage of the collected fee for their service. Payer mix is the percentage of claims that result from EMS transport incidents when billed to the different main insurance payer groups. Typically, the major components in a payer mix are Medicare, Medicaid, commercial Insurance, patient/self-pay, and in some cases, facility contract. Actual revenues to overall billing vary by region of the country, and more importantly, by locality being served by the EMS agency. This is based on the locality's demographics. For instance, in a locality that has a large population of residents over the age of 65, or a large percentage of the population that is at or near the poverty line and utilizes Medicaid, the payer mix shifts to a larger percentage of government -funded Medicare and Medicaid health care, or patient/self-pay or no -pay. In each of these cases, the billable amount is not fully recovered, as billable fees are legislated (Medicare, Medicaid and other federally or state supported health care components) or in some cases such as self -pay, not paid at all by the user of the service. In all these examples, the revenue collected -to -billing percentage is lower than that of commercial payers, facility contracts, special source, and other categories. Conversely, and related to community demographics, younger populations tend to be healthier and utilize the EMS transport system on a less frequent basis. In Kalispell, the EMS FY 2016-2017 transport payer mix is illustrated first in Table 7-1, where the payers are listed in descending order beginning with the largest payer, then in Figure 7-2, where the payers are broken out by percentage. In FY 2016-2017, Kalispell collected $696,219.89 in EMS transport revenue. The top payer was Medicare -Part B, which contributed 44 percent of the collected revenue. Further broken down, the top four payers (Medicare Part-B, Insurance Primary, Medicaid, and Insurance -Secondary) contributed 77 percent aggregately to the EMS transport revenue fund for FY 2016-2017. In FY 2015-2016 these same top four contributed 82 percent aggregately to the EMS transport revenue fund. In FY 2014-2015, Special Source payer (911 calls -hospital billed directly) replaced Medicaid in the top four payer contributors. The top four in FY 2014-2015 contributed 78 percent aggregately to the EMS transport revenue fund. Medicare was also the top payer in FY 2014-2015 and FY 2015-2016. Interestingly, Medicare as a payer has decreased almost 9 percent from FY 2014-2015 to FY 2016-2017 while Medicaid as a payer has increased 135 percent over the same period. This shift in payer mix potentially is due to a shift in demographics. Demographically, according to the 2010 census, Kalispell's 65 years of age and over population represents 15.4 percent of the total population. The 2016 American Community Survey reports that 14.2 percent of Kalispell's under 65 years of age population does not have health insurance. Finally, the 2016 American Community Survey reports that 18.5 percent of the Kalispell population is living below the poverty level. These factors, along with an unemployment rate20 of 5.6 percent in December 2017 and an increase in retirement communities and the transient population reported by staff, creates the probability for negative impacts on EMS transport billing revenue collections. TABLE 7-1: Kalispell FY 2016-2017 EM5 Transport Payer Mix Payer Amount Medicare -Part B $310,680.87 Insurance -Primary $1 17,254.82 Medicaid $69,821.87 Insurance -Secondary $46,588.99 Special Source $35,186.67 Private Pay $34,391.01 Veterans Admin. $25,644.43 Medicare Co -pay Patient $18,621 .66 Insurance -Auto $16,306.70 Detention Center $13,440.38 Insurance -Indian Health Services $9,444.24 Worker's Compensation $3,178.92 TriCare/Tri W est $1,580.84 Medicare Sequestration Amount - $5,921 .51 2016-2017 EMS Billing Revenues $696,219.89 20 https://ycharts.com/indicators/kalispell_mt_unemployment_rate_micsa FIGURE 7-2: FY 2016-2017 Kalispell EMS Transport Payer Mix by Percentage Payer Mix 2016-2017 ■ Medicare Co -Pay -Patient ■ Detention Center Insurance -Auto ■ Insurance -Indian Health Services Insurance -Primary Insurance -Secondary ■ Medicaid ■ Medicare -Part B ■ Private Pay ■ Special Source ■ TriCare/TriWest ■ Veterans Admin. Workers Compensation Medicare Sequestration Amount Figure 7-3 illustrates the net losses the current EMS transport billing suffers. In FY 2016-2017, the gross transport billing was $1,710,617.93. Net revenues equaled $696,219.89, or a 41 percent net collection rate. Overall, $1,014,398.04 was not collected for relevant reasons discussed later in this section. In FY 2015-2016, the net collection rate was 54 percent, and in FY 2014-2015, the net collection rate was 56 percent. Aggregately, $2,048,215.61 in EMS transport fees has gone uncollected for material reasons over the last three fiscal years. Fund transfers over the last three fiscal years from the General Fund to the Ambulance Fund to sustain this fund and ambulance operations totals $920,000. FIGURE 7-3: EMS Transport Billing Charges and Credits EMS Billing Charges/Credits Credits 9 Charges 1,800,000.00 1,710,617.93 1,600,000.00 1,400,000.00 1,152,569.68 1,147,479.93 1,200,000.00 1,000,000.00 800,000.00 644,933.32 621,29g 72 696,219.89 600,000.00 400,000.00 200,000.00 0.00 2014-2015 2015-2016 2016-2017 21 City of Kalispell FY 2016-2017, 2017-2018 Final Budget Documents. A concern with the EMS transport billing is the ability to collect a higher percentage of the actual charges, so that the General Fund budget transfer to sustain the Ambulance Fund can be reduced or at some point in the future, eliminated completely. As a Special Fund, it is generally anticipated the fund will collect enough revenue to cover expenses. Table 7-2 shows the current base EMS transport fees for the city. There are ancillary charges such as mileage and supplies that are included in the bill depending on the type of service provided. TABLE 7-2: Kalispell EMS Transport Base Fee Schedule Charge Description Resident Fee Schedule Nonresident Fee Schedule ALS Level 2 Emergency $1,138.08 $1,403.30 ALS Level 1 Emergency $1,138.08 $1,403.30 ALS Non -emergency $1,138.08 $1,403.30 BLS Emergency $969.15 $1,234.37 BLS Non -emergency $969.15 $1,234.37 Treatment/Non-transport $107.47 $372.69 No Haul $107.47 $372.69 Kalispell's collection of EMS transport fees is no different than any other EMS agency CPSM has analyzed, in that EMS transport revenues do not offset EMS transport expenses. Because federal government health care services such as Medicare, Veterans Administration, and Indian Health Care Services, and state -supported health care systems such as Medicaid pay a lower transport fee, EMS transport systems cannot collect 100 percent of these payer types' total EMS transport bill. Medicare does allow billing and collection of 20 percent of the Medicare approved transport amount when applicable (see Medicare Co -pay Patient in the Payer Mix Table above) . Raising EMS transport fees will not counter the collection issue in all payer categories, as federal law prohibits the billing of the remaining amount of the EMS transport bill for certain protected rates, such as Medicare and other federal health care services (Medicare is the highest percentage of revenues and Medicaid is the third highest percentage). Hampering the collection of EMS transport revenues further is Medicare sequestration. Simply put, there is a claims payment reduction of 2 percent applied to all Medicare claims after determining coinsurance, any applicable deductible, and any applicable Medicare secondary payment adjustments. Table 7-3 illustrates an actual Kalispell EMS transport bill for a Medicare patient and a Medicaid patient. This depicts the disparity in amount billed versus amount received, as well as anomalies associated with each type's fee schedules. TABLE 7-3: Medicare and Medicaid Billing Examples Medicare EMS Transport Medicaid EMS Transport ALS Transport Amount Billed $1,282.34 ALS Transport Amount Billed $1,138.08 Medicare Paid $473.53 Medicare Paid $257.70 Co-pay/Co-insurance Paid $120.80 Co -pay Paid $0.00 Adjustment/Write-off $688.01 Adjustment/Write-off $880.38 Total Amount Collected $594.33 Total Amount Collected $257.70 Percent of Bill Collected 467. 1 Percent of Bill Collected 23% The Medicare bill includes the ALS-2 transport charge plus mileage. The Medicaid bill does not allow for mileage or co -pay per the fee schedule. In the Medicare example, the total allowed amount for payment (ALS-2 charge plus mileage) per the Medicare fee schedule is $603.99. Of the allowed amount, only 80 percent of the allowed charges are paid to the biller (City of Kalispell). In the case of Medicare, 2 percent additional is deducted pursuant to the Budget Control Act of 2011 (Medicare sequestration in this case). Medicare does allow patient direct billing or to a patient's secondary insurance to close the 20 percent gap between the allowed amount and the 80 percent of the allowed charges paid to the biller. In the Medicaid example, the total allowed amount for payment is lower than Medicare. Additionally, Medicare only allows billing for mileage in certain circumstances. For instance, medically necessary transports inside the city limits of Kalispell from a patient's residence, a place of business, or from the street to the emergency department will not qualify for mileage reimbursement. Additionally, the Medicaid fee schedule does not allow direct billing to the patient to close the gap between allowable payments and billable charges. SECTION 8. EMS SUSTAINABILITY A discussion about EMS sustainability in Kalispell must include the fire services component of the system, as currently staffing is provided to both fire and EMS services through dual role personnel. Sustaining one or both components as a viable city function includes an understanding of the staffing of each, and how they integrate to provide a combined level of service. STAFFING AND DEPLOYMENT OF FIRE AND EMS DEPARTMENTS Staffing and deployment of fire and EMS services is not an exact science. While there are many benchmarks that communities and management utilize in justifying certain staffing levels, there are certain considerations that are data driven and reached through national consensus that serve this purpose well. CPSM has developed metrics it follows and recommends that communities consider when making recommendations regarding staffing and deploying of these services. These are: Fire Risk and Vulnerability of the Community: A fire and EMS department collects and organizes risk evaluation information about individual properties and, based on the rated factors, then derives a "fire risk score" for each property. Information is also collected on demographics, environmental risks, demographics, socioeconomics, and population to identify potential risk these components present for both fire and EMS services. The community risk and vulnerability assessment is used to evaluate the community as a whole in the preparedness phase of staffing and deployment planning. Population, Demographics, and Socioeconomics of a Community: Population and population density drives emergency and non -emergency local government service, particularly public safety. The risk from fire, injury, and disease processes is not the same for everyone, with studies telling us age, gender, race, economic factors, and what region in the country one might live in contribute to the risk of death from fire. Studies also tell us these same factors affect demand for EMS, particularly population increase and the use of hospital emergency departments more frequently as many uninsured or underinsured patients rely on EDs for their primary and emergent care, utilizing prehospital EMS transport systems as their entry point. Call Demand: Demand is made up of the types of calls to which units are responding and the location of the calls. This tells us what resources are needed and where. Workload of Units: The types of calls to which units are responding and the workload of each unit in the deployment model. This integrates with call demand and also tells us what resources are needed and where. Travel Times from Fire Stations and Fixed or Dynamic Response Points for EMS Response: Looks at the ability to cover the response area in a reasonable and acceptable travel time when measured against national benchmarks. Links to demand and risk assessment. NFPA Standards, ISO, OSHA requirements (and other national benchmarking). EMS Demand: Community demand; demand on available units and crews; demand on non - EMS units responding to calls for service (fire/police units); availability of crews in departments that utilize cross -trained EMS staff to perform fire suppression. Critical Tasking: The ability of a fire and EMS department to comprise an effective response force when confronted with the need to perform required tasks on a fire or EMS incident scene defines its capability to provide adequate resources to mitigate each event. Innovations in Staffing and Deployable Apparatus: The fire department's ability and willingness to develop and deploy innovative apparatus. Community Expectations: Measuring, understanding, and meeting community expectations. Ability to Fund: The community's ability and willingness to fund all local government services and understanding how the revenues are divided up to meet the community's expectations. These factors are further illustrated in Figure 8-1. FIGURE 8-1: Staffing and Deploying Fire and EMS Departments *Critical Tasking • Benchmarking r' 1�t •Risk Analysis Apparatus • Workload of Deployment Units + • Innovations • Call Demand Station *Travel Times Location(s) • EMS Demand While each component presents its own metrics of data, consensus opinion, and/or discussion points, aggregately they form the foundation for informed decision making geared toward the implementation of sustainable, data- and theory -supported, effective fire and EMS staffing and deployment models that fit the community's profile, risk, and expectations. To effectively respond to and mitigate requests for emergency services, an agency must have a thorough understanding of its community's risk factors, both fire and EMS. Once identified and understood, each category or level of risk is associated with the necessary resources and actions required to mitigate it. This is accomplished through a critical task analysis. The exercise of matching operational asset deployments to risk, or critical tasking, considers multiple factors including national standards, performance measures, and the safety of responders. Fire departments that serve smaller communities, especially those that are somewhat isolated like Kalispell, often face greater challenges attempting to handle higher risk and/or larger incidents because the necessary staffing resources are simply not immediately available or may have an extended response time when requested for assistance. PS Center for Public Safety Management, LLC 67 Critical tasks are those activities that must be conducted in a timely manner by responders at emergency incidents to control the situation and stop loss. Critical tasking for fire operations is the minimum number of personnel needed to perform the tasks required to effectively control a fire. The same is true for EMS as there are specific patient care tasks that must be completed in succession and often together to support positive prehospital care. During fire incidents, to be effective, critical tasking must assign enough personnel so that all identified functions can be performed simultaneously. However, it is important to note that secondary support functions may be handled by initial response personnel once they have completed their primary assignment. Thus, while an incident may end up requiring a greater commitment of resources or a specialized response, a properly executed critical task analysis will provide adequate resources to immediately begin bringing the incident under control. In dual role agencies such as Kalispell, ambulance personnel integrate into the overall critical tasking when available. The specific number of people required to perform all the critical tasks associated with an identified risk is referred to as an Effective Response Force (ERF). The goal is to deliver an ERF within a prescribed time frame. NFPA 1710, as a nationally recognized consensus standard on staffing and deployment for career fire departments, provides a benchmark for ERF. Asa benchmark, NFPA 1710 states that the initial full alarm to a typical 2,000 square -foot residential structure, the ERF, would be a minimum of 15 personnel deployed to the scene. The NFPA Fire Protection Handbook classifies buildings and occupancies by their relative risk and provides recommendations on the minimum ERF that will be needed to handle fire incidents in them. These include: Medium -hazard Occupancies: Apartments, offices, and mercantile and industrial occupancies, not normally requiring extensive rescue by firefighting forces. Operational Response: 3 pumpers, 1 ladder truck (or combination apparatus with equivalent capabilities such as a quint), 1 chief officer, and other specialized apparatus as may be needed or available; not less than 16 firefighters and 1 chief officer plus a safety officer and a rapid intervention team. Low -hazard Occupancies: One-, two-, or three-family dwellings and scattered small business and industrial occupancies. This represents the majority of occupancies found in Kalispell. Operations Response Capability: At least 2 pumpers, 1 ladder truck (or combination apparatus with equivalent capabilities such as a quint), 1 chief officer, and other specialized apparatus as may be needed or available; not less than 12 firefighters and 1 chief officer, plus a safety officer, and a rapid intervention team. When considering critical tasking for the deployment of an ERF for fire suppression operations, the KFD will need to consider both its own limited resources, as well as the fact that even units from surrounding areas of Flathead County dispatched simultaneously with Kalispell may have extended response times. The city does utilize automatic mutual aid from Evergreen and Smith Valley. Evergreen responds with an engine to any reported structure fire in the city if career and/or volunteer staffing is available. Smith Valley also responds with an engine if career and/or volunteer staff is available. Automatic mutual aid response is not guaranteed from Evergreen or 22 It is important to note that compliance with NFPA 1710 has not been mandated in the State of Montana or by the federal government. It is considered a "best practice" that fire departments strive to achieve. 23 Cote, Grant, Hall & Solomon, eds., Fire Protection Handbook (Quincy, MA: NFPA 2008), 12-3 Smith Valley. For commercial fires and fires in multifamily occupancies, Evergreen also responds a ladder truck. Together with the KFD, these two departments can potentiallX provide an initial response force of about 12 personnel (assuming the KFD has 6 on duty and if both departments are available). In addition, one or both of the KFD chief officers respond automatically to every reported structure fire providing an additional one or two personnel. The major limitation to this system is both Evergreen and Smith Valley's in station career staffing is primarily for their ambulances and EMS response. They will cross staff a fire unit for response when needed, and, if their personnel are available. If the on -duty personnel are not immediately available, the response for assistance will likely be delayed since it will then depend on recall or volunteer personnel to respond to the station to provide the necessary staffing and deployment of a fire suppression unit. During times of high incident activity, when multiple Kalispell units are committed on incidents, the city may be relying on these mutual aid departments for response to fires and other emergencies, when in reality they may not be available, either because they are handling other incidents in their own or other communities. This may be particularly true for Evergreen, which does non -emergency inter -facility transports of patients in addition to handling 9-1-1 emergencies. It is important to note that any changes in staffing in either the KFD, or, mutual aid partners, could adversely impact the ability to assemble the ERF within recommended benchmark times. When additional assistance is needed, fire departments in the region respond; however, the response is delayed due to distance these departments must travel and the availability of staffing and deployable units. CPSM believes that the adoption of the revised deployment and staffing model recommended later in this report will enable the KFD to effectively, efficiently, and safely handle a wider range of emergency incidents from medical emergencies to structure fires throughout the city. With the continued use of automatic aid, the department should be able to place between 12 and 16 personnel on the scene of a low- to moderate -risk structure fire within a reasonable time frame. As a result, the department will be better able to effectively and safely handle the myriad number of tasks that must be performed during the initial stages of these types of incidents. These types of fire incidents, primarily one- and two-family dwellings, comprise the largest percentage of structure fire incidents to which the KFD responds. Establishing an ERF for medical emergencies is significantly less labor intensive than it is for fire incidents. NFPA 1710 provides guidance regarding staffing levels for units responding to EMS incidents; however, the provision does not specify a minimum staffing level for EMS response units. Instead, section 5.3.32 of the standard states: "EMS staffing requirements shall be based on the minimum levels needed to provide patient care and member safety." It further recommends that resources should be deployed to provide "for the arrival of a first responder with AED within a 240-second travel time to 90 percent of the incidents," and, "when provided, the fire department's EMS for providing ALS shall be deployed to provide for the arrival of an ALS unit within a 480-second travel time to 90 percent of the incidents provided a first responder with AED or BLS unit arrived in 240 seconds or less travel time." EMS calls are typically managed with fewer personnel, and the majority of EMS calls can be handled with a single ambulance staffed with two personnel. In the call -screening process, those calls that require additional personnel are typically identified at the dispatch level and additional personnel can be assigned when needed. These types of incidents could include cardiac and respiratory arrest, unconscious persons, and other incidents where the initial call seems to indicate a severe and imminent threat to life. NFPA 1710 suggests for these types of emergencies that "personnel deployed to ALS emergency responses shall include a minimum of two members trained at the emergency medical technician —paramedic level and two members trained at the emergency medical technician —basic level arriving on scene within the established travel time." In these cases, a fire suppression unit can also be dispatched to assist the ambulance crew. However, these types of emergencies constitute a small percentage of overall EMS incidents as identified herein. Of the department's uniformed personnel, 22 are certified paramedics (EMT -Ps) and the remaining 9 are advanced emergency medical technicians (A-EMTs). In Kalispell, field personnel work a three -platoon system that is comprised of 24-hours on and 48- hours off. On average, personnel work 46.77 hours per week. As agreed to in the current collective bargaining agreement between the City of Kalispell and Local 547 of the International Association of Firefighters, each member of the bargaining unit, which includes all uniformed personnel except for the fire chief and assistant fire chief, receive a total of 20 Kelly days each year. Kelly days are days when the member's shift is scheduled on -duty, but the member is scheduled off to reduce the number of hours in the workweek. By law, fire personnel can only work a 53-hour workweek before they must be paid at an overtime rate of pay. Kelly days are in addition to vacation and other types of leave such the member receives as part of the benefit package. The current number of Kelly days for each member equates to 16.7 percent of each shift's total work days in the year. The number of Kelly days that each member earned was increased from 13 in the previous contract to the current number in the CBA, which took effect on July 1, 2016 and runs through June 30, 2019. Table 8-1 illustrates the KFD personnel deployment based upon the staffing level up to a daily staffing level of eight. TABLE 8-1: KFD Staffing/Deployment Matrix Staffing level Station 61 Station 62* Ladder 642 - 3 Engine 631 - 3 6 Personnel OR Medic 621 - OOS Medic 622 - 3 Ladder 642 - 4 OR Ladder 642 - 2 Engine 631 - 3 7 Personnel Medic 622 - 2 Medic 621 - OOS OR Medic 622 - 2 Medic 624 - 2 Ladder 642 - 3 Engine 631 - 3 8 Personnel OR Medic 621 - 2 Medic 622 - 3 * Station 62 personnel may also cross staff a water tender or engine when required. Figure 8-2 illustrates the number of days the KFD was at each average staffing level of between six personnel and nine personnel between July 1, 2016 and December 31, 2017. Since staffing levels often fluctuate at various times throughout each 24-hour shift, the average on duty staffing for the entire day was utilized. If the average staffing level was between whole numbers, the daily average was rounded to the nearest whole number. Although the department averaged seven personnel on duty 50 percent of the time during this time period, there was a significant decrease in the number of days where there were seven or more personnel on duty after January 1, 2017. FIGURE 8-2: Average Number of Personnel on Duty Each Day. July 1, 2016 - December 31, 2017 1DAY=10 PERSONNEL ■ 6 PERSONNEL ■ 7 PERSONNEL 8 PERSONNEL ■ 9 PERSONNEL CURRENT STATE OF THE FIRE AND EMS SYSTEM The current state of the fire and EMS system in Kalispell, which includes external factors such as available staffing, risk, EMS billing, future city growth, available funding, and demand for service is, as analyzed and observed by CPSM: From July 1, 2016 thru December 31, 2017 the KFD was staffed with six personnel on duty 193 days or 35 percent of the time, and with seven on duty 272 days or 50 percent of the time. The number of days at six personnel increased in 2017. The on -duty staffing was eight or nine personnel just 81 days or 15 percent of the time. With current minimum staffing level of six, only two units are staffed for all fire and EMS responses, either two fire suppression units or one fire unit and one EMS unit. When a single fire response unit is available, with staffing of three personnel, tactical fire and rescue options will be limited. When staffing is at six the EMS unit that is staffed responds out of Station 62, which increases response time for the ambulance into Station 61 's area, which is nearly twice as busy. When this occurs the fire suppression unit (Ladder 642) is out of service. When staffing is at six and a second EMS incident comes in, the remaining fire suppression unit (Engine 631) responds to this incident to provide patient care until a mutual aid ambulance arrives. When this occurs, there is no fire suppression unit available for immediate response. The city has a limited number of fires; however as analyzed in this report, the city does have a significant level of risk. When staffing is at seven, the operational gain is that four personnel can be assigned to station 62. When an EMS call occurs, two personnel can staff the ambulance and two personnel can remain at the station to staff the apparatus. The two personnel remaining at Station 62 can then still respond with the ladder apparatus to a fire incident. To optimize the use of this staffing, the remaining two personnel can also staff a second ambulance from station 62 (the second ambulance would have to be located at station 62). The city planning department anticipates continued growth and development of around 2 percent per year and 21 percent in the next decade. This translates into increased fire and EMS risk resulting in increased demand and services. When staffing is at six or seven, there may be no EMS transport unit readily available if both fire units are out on a fire -related incident. There is no dedicated EMS unit staffed until staffing reaches eight personnel, which happened just 81 times (15 percent) in the 18 months between 7/1 /16 and 12/31 /17. Nearly 25 percent of the population of the city falls into higher risk categories of 65 years old or older (15.4 percent) and under age 5 (8.4 percent). More than 800,000 nonresidents spent at least one night in Kalispell in 2017. Of these, more than 50 percent were age 65 or older. EMS incidents represent the highest percentage (71 percent) of total calls for the KFD. The EMS risk includes: 35.5 percent of EMS incidents are potentially life -threatening difficulty breathing, cardiac or stroke, and unconscious or seizure calls where time of onset to treatment in the prehospital setting and transfer to a hospital facility has impacts on positive outcomes. Just 58 percent of EMS incidents result in a transport to the hospital. This is an average of 3.8 per day. Although there were 760 incidents in 2017 that overlapped with at least one other incident (22.1 percent of all incidents), just 155 (20.4 percent) of those occurred during an EMS transport. This equates to an average of 0.42 per day, or 1 every 2.3 days. This works in favor of the current staffing model availing ambulance staffing to respond to another EMS call or fire call for service. The Ambulance Fund was initially established as an Enterprise Fund but was changed in FY 2008 to a Special Fund. The overall goal of the Ambulance Fund is to operate closer to revenue neutral, which would require a reduced general fund transfer from the fire department budget, which would in turn potentially reduce the overall city general fund budget. To accomplish this goal, either net EMS transport revenues have to increase, or the Ambulance Fund budget has to be decreased either in personnel services or the operations and maintenance lines. The FY 17 actual budget transfer was $230,000. The FY 18 budgeted transfer is $350,000. The current payer mix will not sustain the goal of reducing the general fund transfer from the fire department to the Ambulance Fund. The city increased EMS rates in 2016 and 2017. Raising EMS transport fees will not counter the collection issue in all payer categories, as federal law prohibits the billing of the remaining amount of the EMS transport bill for certain protected rates, such as Medicare and other federal health care services (Medicare is the highest percentage of revenues and Medicaid is the third highest percentage). The current collective bargaining agreement allows 20 Kelly Days per year. This allows those covered in the agreement a 46.77-hour work week. This is an increase of 7 days from the 13 given in the previous agreement. This increase in Kelly Days equates to an additional 203 shifts per year that personnel can take off, which directly impacts staffing. Anytime a mutual aid EMS transport unit responds into Kalispell from a neighboring fire department, such as Evergreen, Kalispell is not able to collect that EMS transport revenue. KFD provides first due EMS service to much of South Kalispell Fire District at no cost other than the third -party billing. There is a soft agreement that there will be no fee for service, as South Kalispell responds into Kalispell on fire responses. Surrounding areas are increasingly relying on KFD for EMS, since the number of their available volunteers, particularly on the EMS side, is declining. KFD and Kalispell Regional Medical Center (KRMC) are the anchors in the area for EMS delivery. ALTERNATIVES FOR A SUSTAINABLE EMS SYSTEM 1. Maintain the Status Quo Like many fire department's today, a much greater percentage of KFD requests for service are EMS related rather than fire type incidents. There are two common models utilized. In a dual -role system, personnel are trained as both firefighters and EMTs/ paramedics and perform both fire and EMS duties. In a single -role system, the department has an EMS division or section, but its personnel, and often management, are kept separate from fire suppression and perform EMS duties only. This alternative sustains an integrated fire and EMS agency designed to provide a quality dual service utilizing dual -role personnel, which makes optimal use of personnel to handle both functions. As a Montana Class 1 city, Kalispell must have a fully career fire department as prescribed in statute. Dual function fire/EMS personnel help to achieve an initial effective response force (ERF) for fire service incidents. Advantages of this alternative include: Fire stations are already part of neighborhoods and positioned to meet response time and demand. Firefighters are highly respected within community and provide a high degree of comfort to citizens for sustainability of EMS. Fire/EMS department managers are directly responsible to local government elected officials, thus allowing oversight to ensure accomplishment of key performance goals. Facilitates day-to-day management oversight. Enhances versatility of workforce, providing flexibility for management. Greater employee job satisfaction; lower attrition rate. Disadvantages include: Measured on level of effort (LOE) rather than performance results. Uses fixed -base (static) resource deployment model, which may limit efficiency in managing the system status during peak times when applicable. Use of 24-hour shift schedule results in excessive resources during nonpeak hours and inadequate resources during peak hours. Fire service heavily organized, resulting in competitive compensation and retirement programs; adds degree of complexity, often limiting organization's ability to manage system. As with most government models, only serves patients who request care through 9-1-1 systems. Nonemergency patient transport needs are usually delegated to local private providers. Model Cost (Assumptions) Same as existing model of Fire/EMS service delivery. Z. Private For -Profit Model. In the private for -profit model, emergency ambulance service is provided through contracts between private providers and local government. Nonemergency services may be included. As with the fire service, these contracts may be level of effort or performance -based, with a focus on results. Management and oversight of clinical care, day-to-day operations, assets, and capitalization are all accomplished in the private sector, and the level of involvement and financial support of local government is completely negotiable. Advantages of this alternative include: Local government not directly tied to day-to-day operations of the service. Focus is on solid contracting, established performance results, and quality assurance. No investment in physical resources, e.g., buildings, ambulances, equipment, or staff; no maintenance or replacement costs. Clear scorecards with which to assess the performance of contractors, thus facilitating benchmarking efforts against similar communities. Local officials can hold contractors accountable and replace if warranted. Motivated by satisfying customers and making profit, private for -profit companies focus on practices that increase efficiency and keep costs down. Usually heavily engaged in nonemergency market as well to help offset costs of serving the emergency market. Disadvantages include: Locating a private third -party contractor interested in providing service in the local government's location. Aggressive billing procedures. Lack of accountability and transparency. Performance data may not be accessible. Follow-up on complaints and inquiries may be inconsistent. Financial oversight often limited. Unregulated competition —especially true within nonemergency transport market, where ability to pay mix is more lucrative than in emergency environment. Clear local regulation and contracting can curtail problems. Sudden withdrawal of the provider from the market is also a potential concern. This may occur if provider decides the market doesn't provide enough revenue to support its service, or it can be due to internal financial issues that force downsizing. The community needs to clearly address this in the contract and remain alert to the potential need for another contractor if one is available and willing to take on the contract to provide service on short notice. Less attractive for field providers. Lower wages, less opportunity for advancement, and higher expectations for productivity are all factors that may contribute to turnover. Model Cost (Assumptions) Dependent on level of service/expectations from contracting local government (number of deployed units, performance goals): Current dual -role fire -based model deploys one to two ambulances. All overhead costs inclusive to local government budgets. Local government subsidy (potentially up to 15 percent or more) dependent on transport billing recovery rate (cash for service) versus level of service contracted for (number of ambulances deployed, system status, and response time performance measures). The current status -quo model would most likely lose dual -role personnel (those budgeted in the ambulance fund). The city would have to make a decision as to whether any of these positions would be absorbed directly into the fire department budget. This would potentially increase the fire department budget, as the current general fund transfer from fire to the Ambulance Fund, to maintain fire service delivery. Therefore, there would potentially be no savings to the general fund budget. 3. Third -Service Model The least prominent model of emergency ambulance service is the third -service model; it is often referred to as the "holy grail." It involves a stand-alone department within a city or county government, like the fire or police department, and which is dedicated to emergency medical service. It is traditionally staffed with civilian employees and, like its public -safety counterparts, is completely owned, financed, and operated within local government structure. This model is often perceived by providers as favorable because it is dedicated to emergency ambulance service and appears to provide parity between EMS and its public safety peers. Advantages of this alternative include: Public ownership of the emergency ambulance component of the EMS system. While also true of fire -based model, this alternative has a single service delivery focus. Everyone charged with and working on the delivery of emergency medical service, and management, are still directly responsible to local officials. Allows government to have direct control over day-to- day operations of the service. Typically uses civilian workforce. Allows department to offer wages that are competitive to the market, but still reasonable. Offers some flexibility in developing schedules that match resources to the call volume demand. Disadvantages include: Often requires dual response with the fire department for high -priority calls as well as some low -priority calls such as patient -lift assists and when no ambulance is available. As with fire service models, it is common for third -service organizations to be evaluated by a level of effort approach instead of performance outcomes. This means no repercussions exist if the service does not meet performance goals. Poor performance is often addressed by simply adding resources. Cost containment. Control of expenditures is dependent upon local government's own budgetary and managerial processes. Without other motivations like competing and bidding to ensure competitive pricing, there is less of a drive to keep costs down. Frequently assigned less value than public safety peers, and leadership shares many of the same struggles for recognition as other models. Emergency market does not serve the nonemergency patient population. Model Cost (Assumptions) Increased cost to local government as this model adds overhead and personnel costs. Administrative and supervisory staff is duplicated as well as some clerical. Duplication in capital and equipment cost depending on delivery model. This would increase the general fund support for EMS. May not utilize the total capacity of the available system components, such as static staffed fire personnel and resources. Recommendations: ■ The optimum daily staffing is eight personnel, to manage the potential fire risk identified herein, and the EMS transport response when a second ambulance is needed, however CPSM understands the current funding and department daily staffing/leave model does not appear to support this staffing level. Given these current challenges: o CPSM strongly recommends the city maintain the status quo of a dual -role fire/EMS service delivery model to maximize available staffing, and to maintain local control EMS services; o Review the current staffing model and collective bargaining agreement to seek alternatives to increase staffing to seven personnel as often as possible; o The higher level of this recommendation is seven personnel as a minimum staffing level at all times. ■ This staffing level will ensure a staffed engine at station 61 with three personnel; This will ensure a minimum staffing level of four at station 62, which will allow the effective cross -staffing of both an ambulance and ladder at station 62, which will optimize available staffing; • At station 62, on fire responses the staffing will be four on the ladder, which will supplement the initial effective response force with Engine 61 (staffing of three). • In cases of a single unit response when Engine 61 is committed to an incident, Station 62 staffing of four will allow staffing of a single fire unit (staffing of four), or an initial response of an ambulance (staffing of two) and a fire unit (staffing of two). • Additional optimization of station 62 staffing at four allows the staffing of two ambulances at those times when EMS transport calls overlap, and the second 2-person crew at station 62 is available (not committed to a fire incident). • As the data shows, the city can operate the majority of the time with one EMS transport unit, and there is not a high percentage of overlapping EMS incidents, both transport and non -transport. However, having the ability to staff the additional EMS unit when necessary will eliminate the need for most EMS mutual aid into the city, which reduces the potential for additional revenue loss. If staffing cannot be increased more often than indicated in this report, CPSM recommends maintaining the status -quo minimum staffing at six personnel. This will ensure a minimum staffing of three personnel at each station. CPSM recommends that when station 62 receives an EMS alarm, and the EMS transport unit responds, the unit respond with a staffing of two only. The additional person remains available to respond to fire incidents in a utility vehicle with the remaining KFD fire unit at station 61 to increase resources for the initial effective response force. CPSM further recommends the city review all options for increasing EMS revenues. This should include the continual review of in-house EMS billing to ensure collection of revenues is maximized to the fullest extent allowable by law, with a focus on closing the gap between billed services and collected revenues; consideration of service fees with areas outside of the city boundaries that the KFD provides EMS transport to; and reconsideration of the city EMS tax levy at a rate sufficient to offset general fund transfers needed to sustain the ambulance fund. SECTION 9. DATA ANALYSIS This data analysis was prepared as a key component of the study of the Kalispell Fire Department (KFD). This analysis examines all calls for service between July 1, 2016, and June 30, 2017, as recorded in the Flathead County 911 Emergency Communication Center's computer - aided dispatch (CAD) system and the KFD's National Fire Incident Reporting System (NFIRS). This analysis is made up of five parts. The first part focuses on call types and dispatches. The second part explores time spent and workload of individual units. The third part presents an analysis of the busiest hours in the year studied. The fourth part provides a response time analysis of KFD units. The fifth and final part is an analysis of unit transports. During the year covered by this study, KFD operated out of two stations, utilizing three type 1 engines, two type 6 engines, one 105-foot ladder truck, three ambulances, one water tender, and three administrative vehicles. During the year studied, the department responded to 3,437 calls, of which 71 percent were EMS calls. The total combined workload (deployed time) for all KFD units was 2,516 hours. The average dispatch time for the first arriving unit was 1.9 minutes and the average response time of the first arriving KFD unit was 8.8 minutes. The 90th percentile dispatch time was 3.4 minutes and the 90th percentile response time was 13.1 minutes. Methodology In this report, CPSM analyzes calls and runs. A call is an emergency service request or incident. A run is a dispatch of a unit (i.e., a unit responding to a call). Thus, a call may include multiple runs. We received CAD data and NFIRS data for the Kalispell Fire Department. We first matched the NFIRS and CAD data based on incident numbers provided. Then, we classified the calls in a series of steps. We first used the NFIRS incident type to identify canceled calls and to assign EMS, motor vehicle accident (MVA), and fire category call types. EMS calls were then assigned detailed categories based on their EMS Criteria Based Dispatch codes (CBD codes). Mutual aid calls were identified based on the information recorded in the CAD data's quadrant description field. Finally, units with no corresponding call, and units with no en route or arrival time, were removed. Then, calls with no responding KFD units were removed. In addition, a total of 13 incidents to which the command or administrative units were the sole responders are not included in the analysis sections of the report. However, the workload of administrative units is documented in Attachment II. In this report, canceled and mutual aid calls are included in all analyses other than the response time analyses. AGGREGATE CALL TOTALS AND RUNS During the year studied, KFD responded to 3,437 calls. Of these, 21 were structure fire calls and 16 were outside fire calls within KFD's jurisdiction. Each unit dispatched to a call is considered a separate "run." As multiple units are dispatched to some calls, there are more runs than calls. The department's total runs and workload are reported in the second part of this analysis. Calls by Type Table 9-1 and Figure 9-1 show the number of calls by call type, average calls per day, and the percentage of calls that fall into each call type category for the 12-month period studied. TABLE 9-1: Call Types Call Type Number of Calls Calls per Day Call Percentage Breathing difficulty 202 0.6 5.9 Cardiac and stroke 327 0.9 9.5 Fall and injury 539 1.5 15.7 Illness and other 786 2.2 22.9 MVA 160 0.4 4.7 Overdose and psychiatric 103 0.3 3.0 Seizure and unconsciousness 310 0.8 9.0 EMS Total 2,427 6.6 70.6 False alarm 235 0.6 6.8 Good intent 59 0.2 1.7 Hazard 115 0.3 3.3 Outside fire 16 0.0 0.5 Public service 91 0.2 2.6 Structure fire 21 0.1 0.6 Fire Total 537 1.5 15.6 Canceled 230 0.6 6.7 Mutual aid 243 0.7 7.1 Total 3,437 9.4 100.0 FIGURE 9-1: EMS and Fire Calls by Type 13% 7' .3 EMS Calls Total EMS Calls: 2,427 ■ Breathing difficulty 13% ❑ Cardiac and stroke ❑ Fall and injury ■ Illness and other ■ MVA ❑ Overdose and psychiatric ■ Seizure and unconsciousness Fire Calls 4% 17% Total Fire Calls: 537 ■ False alarm 3% ❑ Good intent ❑ Hazard ❑ Outside fire 44% ❑ Public service 21% ❑ Structure fire 11% CPSCenter for Public Safety Management, LLC 81 Observations: Overall ■ The department received an average of 9.4 calls per day, which includes 0.6 canceled and 0.7 mutual aid calls. EMS calls for the year totaled 2,427 (71 percent of all calls), an average of 6.6 per day. Fire calls for the year totaled 537 (16 percent of all calls), an average of 1.5 per day. EM c Illness and other calls were the largest category of EMS calls at 32 percent of EMS calls. Cardiac and stroke calls made up 13 percent of the EMS calls. Motor vehicle accidents made up 7 percent of the EMS calls. Fire Structure and outside fires combined for a total of 37 calls during the year, an average of one call every 9.9 days. A total of 21 structure fire calls accounted for 4 percent of the fire calls. A total of 16 outside fire calls accounted for 3 percent of the fire calls. False alarm calls were the largest fire call category, with 44 percent of the fire calls. Calls by Type and Duration Table 9-2 shows the duration of calls by type using three duration categories: less than 30 minutes, 30 minutes to one hour, more than an hour. TABLE 9-2: Calls by Type and Duration Call Type Less than 30 Minutes 30 Minutes to One Hour More than One Hour Total Breathing difficulty 45 140 17 202 Cardiac and stroke 72 216 39 327 Fall and injury 214 263 62 539 Illness and other 232 448 106 786 M VA 92 60 8 160 Overdose and psychiatric 32 60 11 103 Seizure and unconsciousness 108 165 37 310 EMS Total 795 1,352 280 2,427 False alarm 197 33 5 235 Good intent 48 7 4 59 Hazard 60 40 15 115 Outside fire 8 5 3 16 Public service 73 14 4 91 Structure fire 10 7 4 21 Fire Total 396 106 35 537 Canceled 221 9 0 230 Mutual aid 61 115 67 243 Total 1,473 1,582 382 3,437 Observations: EMS A total of 2,147 EMS category calls (88 percent) lasted less than one hour, 280 EMS category calls (12 percent) lasted more than one hour. On average, there were 0.8 EMS category calls per day that lasted more than one hour. A total of 288 cardiac and stroke calls (88 percent) lasted less than one hour, and 39 cardiac and stroke calls (12 percent) lasted more than an hour. A total of 152 motor vehicle accidents (95 percent) lasted less than one hour, and 8 motor vehicle accidents (5 percent) lasted more than an hour. A total of 502 fire category calls (93 percent) lasted less than one hour, 35 fire category calls (7 percent) lasted more than one hour. On average, there were 0.1 fire category calls per day that lasted more than one hour. A total of 17 structure fires (81 percent) lasted less than one hour, 4 structure fires (19 percent) lasted between more than one hour. A total of 13 outside fires (81 percent) lasted less than one hour, 3 outside fires (19 percent) lasted more than one hour. A total of 230 false alarms (98 percent) lasted less than one hour, and 5 false alarms (2 percent) lasted more than an hour. CPSCenter for Public Safety Management, LLC 84 Average Calls per Day and per Hour Figure 9-2 shows the monthly variation in the average daily number of calls handled by the KFD during the year studied. Similarly, Figure 9-33 illustrates the average number of calls received each hour of the day over the course of the year. FIGURE 9-2: Average Calls per Day, by Month w a EMS 0 Fire ❑ Other 102 10.5 10.5 9.5 B.8 Jul-16 Aug-16 Sep-16 Oct-16 Nav-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Month FIGURE 9-3: Calls by Hour of Day EMS Fire ❑ Other m _.....__...__....._.....__...__....._.....__...__.....__...__....._.....__...__....._.....__...__....._ ....................._.-.-.... .....................-........_............-..._R............._.....__...__....._.....__...__....._.....__...__....._.....__...__....._. 0.6 0-1 0 0 B 0-7 0-6 0-5 0'1 a1 0.5 0-1 0-5 0-1 Q........................... ................... ................... ................... .... .._....._................. 0.1 0.1 .................................................................................. D.1 0.4 0.4 v 0.4 0.1 0 ti 0 -, 0.1 - 0 0-, 0.1........................................ 0.1 0.1 0.3 0.3 0 1 0.1 0.3 _ 0. 0.1 0.7 0.1 0.3 o.z 0 z 0.1 0-4 0.a 0.4 OA aL...-._......................................... 0-2 0.2 0A 0.4 0 a 0.4 . 0.4 0.3 D.3 0.3 0.3 0.2 0.2 0.2 0.2 D.2 0.2 0.2 0'7 0.7 0.1 0.1 Ll 0 0 1 2 3 4 5 6 7 8 9 10 15 16 17 18 19 20 21 22 23 11 12 13 14 Hour Interval Observations: Average Calls per Month - Average calls per day ranged from a low of 7.9 calls per day in November 2016 to a high of 10.5 calls per day in February 2017 and May 2017. The highest monthly average was 33 percent greater than the lowest monthly average. Average EMS calls per day ranged from a low of 5.3 calls per day in November 2016 to a high of 7.4 calls per day in February 2017. Average fire calls per day ranged from a low of 1.1 calls per day in September 2016 and June 2017 to a high of 2.0 calls per day in August 2016. Average other calls per day ranged from a low of 1.0 calls per day in October 2016 and January 2017 to a high of 1.6 calls per day in December 2016, February 2017, and May 2017. The highest number of calls received in a single day was 19, which occurred on August 5, 2016. Average Calls per Hour Average hourly call rates ranged from 0.2 to 0.6 calls per hour. Call rates were highest between 9:00 a.m. and 5:00 p.m., averaging 0.6 calls per hour. Call rates were lowest between 1:00 a.m. and 7:00 a.m., averaging 0.2 calls per hour. CPSCenter for Public Safety Management, LLC 86 Units Dispatched to Calls Figure 9-4 and Table 9-3 detail the number of KFD calls with one, two, or three or more units dispatched overall and broken down by call type. FIGURE 9-4: Calls by Number of Units Dispatched 1 Unit, 65% 1 Unit, 65% EMS Calls by Responding Units ;rage Dispatched Units: 1.4 nits or More, 1% 2 Units, 34% Fire Calls by Responding Units :rage Dispatched Units: 1.4 sits or More, 1% 2 Units, 34% TABLE 9-3: Calls by Call Type and Number of Units Dispatched Call Type Number of Units Total Calls One Two Three or More Breathing difficulty 125 76 1 202 Cardiac and stroke 141 185 1 327 Fall and injury 436 102 1 539 Illness and other 605 178 3 786 M VA 34 119 7 160 Overdose and psychiatric 76 26 1 103 Seizure and unconsciousness 162 146 2 310 EMS Total 1,579 832 16 2,427 False alarm 117 117 1 235 Good intent 36 23 0 59 Hazard 105 9 1 115 Outside fire 12 3 1 16 Public service 75 16 0 91 Structure fire 6 14 1 21 Fire Total 351 182 4 537 Canceled 190 39 1 230 Mutual aid 221 19 3 243 Total 2,341 1,072 24 3,437 Percentage 68.1 31.2 0.7 100.0 Observations: Overall ■ On average, 1.3 units were dispatched to all calls, and for 68 percent of calls only one unit was dispatched. Overall, three or more units were dispatched to 1 percent of calls. EMS - On average, 1.4 units were dispatched per EMS call. For EMS calls, one unit was dispatched 65 percent of the time; two units were dispatched 34 percent of the time; and three or more units were dispatched 1 percent of the time. On average, 1.4 units were dispatched per fire call. For fire calls, one unit was dispatched 65 percent of the time; two units were dispatched 34 percent of the time; and three or more units were dispatched 1 percent of the time. For structure fire calls, three or more units were dispatched 5 percent of the time. For outside fire calls, three or more units were dispatched 6 percent of the time. WORKLOAD: RUNS AND TOTAL TIME SPENT The workload of each unit is measured in two ways: runs and deployed time. The deployed time of a run is measured from the time a unit is dispatched through the time the unit is cleared. Because multiple units respond to some calls, there are more runs than calls and the average deployed time per run varies from the total duration of calls. Runs and Deployed Time - All Units Deployed time, also referred to as deployed hours, is the total deployment time of all units deployed on all runs. Table 9-4 shows the total deployed time, both overall and broken down by type of run, for KFD units during the year studied. TABLE 9-4: Annual Runs and Deployed Time by Run Type Call Type Avg. Deployed Min. per Run Total Annual Hours Percent of Total Hours Avg. Deployed Min. per Day Total Annual Runs Avg. Runs per Day Breathing difficulty 38.5 179.8 7.1 29.6 280 0.8 Cardiac and stroke 35.5 304.4 12.1 50.0 515 1.4 Fall and injury 35.7 384.6 15.3 63.2 646 1.8 Illness and other 37.7 609.0 24.2 100.1 970 2.7 MVA 23.6 116.6 4.6 19.2 296 0.8 Overdose and psychiatric 35.4 78.6 3.1 12.9 133 0.4 Seizure and unconsciousness 38.3 294.9 11.7 48.5 462 1.3 EMS Total 35.8 1,967.9 78.2 323.5 3,302 9.0 False alarm 17.4 102.7 4.1 16.9 355 1.0 Good intent 22.9 31.3 1.2 5.1 82 0.2 Hazard 34.3 73.3 2.9 12.0 128 0.4 Outside fire 31.0 10.8 0.4 1.8 21 0.1 Public service 23.7 42.3 1.7 7.0 107 0.3 Structure fire 41.1 25.3 1.0 4.2 37 0.1 Fire Total 23.5 285.8 11.4 47.0 730 2.0 Canceled 9.8 44.4 1.8 7.3 271 0.7 Mutual aid 48.7 218.1 8.7 35.9 269 0.7 Total 33.0 2,516.2 100.0 413.6 4,572 12.5 Observations: Overall ■ Total deployed time for the year was 2,516 hours. The daily average was 6.9 hours for all units combined. There were 4,572 runs, including 269 runs dispatched for mutual aid calls. The daily average was 12.5 runs. EMS EMS runs accounted for 78 percent of the total workload. The average deployed time for EMS runs was 35.8 minutes. The deployed time for all EMS runs averaged 323.5 minutes per day. Fire runs accounted for 11 percent of the total workload. The average deployed time for fire runs was 23.5 minutes. The deployed time for all fire runs averaged 0.8 hours per day. There were 58 runs for structure and outside fire calls combined, with a total workload of 36 hours. This accounted for 1 percent of the total workload. The average deployed time for outside fire runs was 31.0 minutes per run, average deployed time for structure fire runs was 41.1 minutes per run. FIGURE 9-5: Average Deployed Minutes by Hour of Day TABLE 9-5: Average Deployed Minutes by Hour of Day Hour EMS Fire Other Total 0 9.6 1.7 0.8 12.1 1 6.8 1.0 0.9 8.8 2 7.8 1.5 1.6 10.9 3 5.8 1.3 1.9 8.9 4 5.7 0.9 0.7 7.4 5 6.3 1.4 1.1 8.9 6 8.8 0.8 1.3 10.9 7 10.5 1.3 2.0 13.8 8 11.2 2.0 1.7 14.8 9 16.0 2.8 1.8 20.7 10 19.5 2.8 2.0 24.3 11 21.4 2.6 1.7 25.8 12 22.3 2.7 1.8 26.9 13 20.8 2.2 2.8 25.7 14 21.2 2.8 2.4 26.4 15 18.7 2.1 2.0 22.8 16 19.3 2.1 2.0 23.4 17 18.1 2.4 2.3 22.7 18 15.3 1.8 1.8 18.9 19 14.5 3.0 2.3 19.8 20 12.4 3.3 2.1 17.8 21 11.8 2.3 2.2 16.3 22 9.6 1.2 2.0 12.9 23 10.0 0.9 1.8 12.6 Daily Avg. 323.4 47.0 43.2 413.E Observations: ■ Hourly deployed time was highest during the day from 9:00 a.m. to 5:00 p.m., averaging between 21 minutes and 27 minutes. Average deployed time peaked between noon and 1:00 p.m., averaging 27 minutes. Hourly deployed time was lowest between 4:00 a.m. and 5:00 a.m., averaging 7 minutes. r" COLO LO CV 0 04 a A p N LU D C 0, c4 � co LO r C'i LO LO o 0 CO r I= p 6) `y Q � ol 10 10 _ � O � C�V = C Q - CV S a °C 0 41 G LO CT CV Cp LO C4 00 O C1 C r CV G v C4 -o co LO co Cr co � 4 4 M co r 0, C) C4 Q 0 — Lo co N ax 0 c Cl) r� LO O Cr r 10 o N 00 00 CO COCO 00 00 CD Q Q � o _ G CV o 10 10 � NNN10 -0 - 100 C Q) a w a a w� w _ N v 'o 'o N O F v Cr LO'o LO M 0, r� 0 C4 � o � N _ C14 CV O � C4 r r Q S� L ON C14 u _ a u y i O CT r r 0 10 0 0 u D LAm N r� 0 10 O r O O u u d m N O� 0 0 0 LO 0 CV Cv LO LOr O LO CD CD a Cr N N a x r 0 LO 10 C4 O CO 0 0 o = o C9 = o£ 0 0 10 CO r 0 0 0 N i aQ CV um � CMO r C`) r 0 0 0 CN G 04 W CV � N 00 10 N N N a w a a w w _ N v 'o 'o N v -o C-� C-� co 6 O L2 U CV Cp LO � � � F r CV � CQ O` CQ Cl? r� LO C14 LO 00 Q r C14 C14 � r -O O O` r� O � O O r C-i C-� o o r O L6 N V C a U o O� O r Or� O o y o C-� o 0 o C-i o 0 u N V N 14O Cl? Cl? 14O O o O O = v LO C14 C14 CD CD r O CD d N O CV O O O 00 O O y o r o 0 0 0 0C14 0 10 LO Lrn r o "�4: O O a o O� C) C) (D - o 0 N a x C'� cO C'? r O C'� O O y C) M O C) C) 04 O C) ,o^ V = O O c? '4� CV Cp O O N£ 0 0 0 O� C`7 O O aQ N CV O r U 14O O O co Cv � Cv C4 O O LU (`7 LO U I� 04 04 � 10 10 10 C`j 00 10 c c c CV lo CV lo� CV mo C lo E c E E c a w Q a w w Q C C14C �O O N Ln c O N N m ANALYSIS OF BUSIEST HOURS There is significant variability in the number of calls from hour to hour. One special concern relates to the resources available for hours with the heaviest workload. We tabulated the data for each of the 8,760 hours in the year. Table 9-9 shows the number of hours in the year in which there were zero to five calls during the hour. Table 9-12 shows the 10 one -hour intervals which had the most calls during the year. TABLE 9-9: Frequency Distribution of the Number of Calls Calls in an Hour Frequency Percentage 0 5,998 68.5 1 2,175 24.8 2 512 5.8 3 63 0.7 4+ 12 0.1 TABLE 9-10: Frequency of Overlapping Calls Scenario Number of Calls Percent of All Calls Total Hours No overlapped call 2,677 77.9 1,704.8 Overlapped with one call 692 20.1 211.2 Overlapped with two calls 66 1.9 10.7 Overlapped with three calls 2 0.1 0.6 TABLE 9-11: Station Availability to Respond to Calls Station Calls in Area Total Arrivals First Due Responded First Due Arrived First Due First Percent Responded Percent Arrived Percent First 61 1,931 1,813 1,225 1,145 1,045 63.4 63.2 57.6 62 1,194 1,139 1,098 1,047 1,005 92.0 91.9 88.2 Note: For each station, we count the number of calls occurring within its first due area. Then, we count the number of calls to where at least one KFD unit responded. Next, we focus on units from the first due station to see if any units responded, arrived, or arrived first. TABLE 9-12: Top 10 Hours with the Most Calls Received Hour Number of Calls Number of Runs Total Deployed Hours 8/18/2016 - 7:00 p.m. to 8:00 p.m. 5 5 2.5 2/19/2017 - 2:00 p.m. to 3:00 p.m. 4 7 5.3 2/16/2017 - 9:00 a.m. to 10:00 a.m. 4 7 3.7 10/29/2016 - 8:00 p.m. to 9:00 p.m. 4 6 3.2 12/12/2016 - 7:00 a.m. to 8:00 a.m. 4 5 2.6 7/31 /2016 - 9:00 p.m. to 10:00 p.m. 4 5 2.4 2/19/2017 - 10:00 a.m. to 11:00 a.m. 4 5 1.6 4/13/2017 - 2:00 p.m. to 3:00 p.m. 4 4 2.2 1 /31 /2017 - 1 :00 p.m. to 2:00 p.m. 4 4 1.5 8/18/2016 - 8:00 p.m. to 9:00 p.m. 4 4 1.3 Note: Total deployed hours measure the total time spent responding to calls received in the hour, and which may extend into the next hour or hours. The number of runs and deployed hours only includes KFD units. Observations: In 75 hours (1 percent of all hours) during the year, 3 or more calls occurred; in other words, the department responded to 3 or more calls in an hour roughly once every 5 days. During the year studied, 22 percent of calls overlapped with at least one other call. The highest number of calls to occur in an hour was 5, which happened once. The hour with the most calls was 7:00 p.m. to 8:00 p.m. on Aug 18, 2016. The hour's 5 calls involved 5 individual dispatches resulting in 2.5 hours of deployed time. These 5 calls included 4 hazard calls and 1 public service call. The hour with the second most calls was 2:00 p.m. to 3:00 p.m. on Feb 19, 2017. The hour's 4 calls involved 7 individual dispatches resulting in 5.3 hours of deployed time. These 4 calls included 2 illness and other calls, 1 cardiac and stroke call, and 1 motor vehicle accident. RESPONSE TIME In this part of the analysis we present response time statistics for different call types. We separate response time into its identifiable components. Dispatch time is the difference between the time a call is received and the time a unit is dispatched. Dispatch time includes call processing time, which is the time required to determine the nature of the emergency and types of resources to dispatch. Turnout time is the difference between dispatch time and the time a unit is en route to a call's location. Travel time is the difference between the time en route and arrival on scene. Response time is the total time elapsed between receiving a call to arriving on scene. In this analysis, we included all calls to which at least one non -administrative KFD unit responded, while excluding canceled and mutual aid calls. In addition, nonemergency calls and calls with a total response time of more than 30 minutes were excluded. Finally, we focused on units that had complete time stamps, that is, units with all components recorded, so that we could calculate each segment of response time. Based on the methodology above, we excluded 473 canceled and mutual aid calls, 4 nonemergency calls, 85 calls where no units recorded a valid on -scene time, 9 calls where the first arriving unit response was greater than 30 minutes, and 292 calls where one or more segments of first arriving unit's response time could not be calculated due to missing data. As a result, in this section, a total of 2,574 calls are included in the analysis. Response Time by Type of Call Table 9-13 provides average dispatch, turnout, travel, and total response time for the first arriving unit to each call in the city, broken out by call type. Figures 9-6 and 9-7 illustrate the same information. Table 9-14 gives the 90th percentile time broken out in the same manner. A 90th percentile time means that 90 percent of calls had response times at or below that number. For example, Table 9-14 shows a 90th percentile response time of 13.1 minutes which means that 90 percent of the time a call had a response time of no more than 13.1 minutes. TABLE 9-13: Average Response Time of First Arriving Unit, by Call Type (Minutes) Call Type Dispatch Turnout Travel Total Number of Calls Breathing difficulty 1.7 1.6 4.7 8.0 184 Cardiac and stroke 1.6 1.6 4.3 7.5 295 Fall and injury 1.9 1.6 5.9 9.4 465 Illness and other 2.0 1.6 6.1 9.7 669 MVA 2.9 1.7 3.5 8.0 139 Overdose and psychiatric 1.7 1.6 6.0 9.3 94 Seizure and unconsciousness 1.7 1.4 4.5 7.6 276 EMS Total 1.9 1.6 5.3 8.8 2,122 False alarm 1.8 2.1 4.8 8.7 204 Good intent 1.8 2.2 4.6 8.7 51 Hazard 2.1 1.9 4.8 8.8 99 Outside fire 2.8 1.5 4.6 8.9 14 Public service 2.5 1.5 7.4 11.4 65 Structure fire 1.1 2.7 4.5 8.3 19 Fire Total 1.9 2.0 5.2 9.1 452 Total 1.9 1.7 5.3 8.8 2,574 FIGURE 9-6: Average Response Time of First Arriving Unit, by Call Type - EMS FIGURE 9-7: Average Response Time of First Arriving Unit, by Call Type - Fire TABLE 9-14: 90th Percentile Response Time of First Arriving Unit, by Call Type (Minutes) Call Type Dispatch Turnout Travel Total Number of Calls Breathing difficulty 2.7 2.7 7.8 11.2 184 Cardiac and stroke 2.8 2.8 7.6 10.9 295 Fall and injury 3.3 2.8 9.9 13.2 465 Illness and other 3.5 2.8 10.1 14.0 669 MVA 6.0 2.9 5.7 12.1 139 Overdose and psychiatric 3.5 2.9 10.5 13.8 94 Seizure and unconsciousness 3.4 2.3 7.5 11.2 276 EMS Total 3.4 2.8 9.3 13.0 2,122 False alarm 2.8 3.3 7.7 12.6 204 Good intent 3.3 3.8 8.1 13.0 51 Hazard 3.8 3.3 8.1 12.4 99 Outside fire 5.6 3.6 8.2 16.1 14 Public service 5.1 2.9 11.1 16.8 65 Structure fire 2.1 4.8 7.6 11.4 19 Fire Total 3.4 3.3 9.1 13.6 452 Total 3.4 2.9 9.2 13.1 2,574 Observations: ■ The average dispatch time was 1.9 minutes. The average turnout time was 1.7 minutes. The average travel time was 5.3 minutes. The average response time was 8.8 minutes. The average response time was 8.8 minutes for EMS calls and 9.1 minutes for fire calls. The average response time for structure fires was 8.3 minutes, and for outside fires was 8.9 minutes. The 90th percentile dispatch time was 3.4 minutes. The 90th percentile turnout time was 2.9 minutes. The 90th percentile travel time was 9.2 minutes. The 90th percentile response time was 13.1 minutes. The 90th percentile response time was 12.9 minutes for EMS calls and 13.6 minutes for fire calls. The 90th percentile response time for structure fires was 11.4 minutes, and for outside fires was 16.1 minutes. CPSCenter for Public Safety Management, LLC 99 Response Time by Hour Average dispatch, turnout, travel, and total response time by hour for calls in the city are shown in Table 9-15 and Figure 9-8. The table also shows 90th percentile response times. TABLE 9-15: Average and 90th Percentile Response Time of First Arriving Unit, by Hour of Day Hour Dispatch Turnout Travel Response Time 90th Percentile Response Time Number of Calls 0 1.7 2.4 6.3 10.4 15.1 77 1 2.1 2.4 6.2 10.7 14.6 54 2 1.8 2.6 6.3 10.6 13.3 57 3 1.7 2.7 6.2 10.6 14.0 49 4 1.7 2.9 5.6 10.2 13.6 42 5 1.6 2.5 6.0 10.1 13.6 50 6 1.8 2.1 5.2 9.1 13.0 63 7 2.0 1.5 6.0 9.5 14.4 84 8 1.9 1.7 5.4 9.1 13.6 109 9 1.8 1.6 4.6 8.0 12.0 153 10 2.1 1.4 5.2 8.7 13.5 140 11 1.7 1.5 4.8 8.0 12.1 180 12 1.9 1.5 5.4 8.8 13.1 170 13 1.9 1.5 4.7 8.1 11.9 143 14 1.9 1.4 5.2 8.5 13.0 152 15 1.8 1.4 4.9 8.1 11.7 154 16 2.0 1.5 4.7 8.3 12.8 155 17 2.2 1.4 4.8 8.4 13.3 141 18 1.8 1.5 5.2 8.5 12.1 131 19 1.9 1.5 5.1 8.4 11.7 114 20 1.9 1.5 5.0 8.4 12.5 118 21 2.1 1.5 5.9 9.4 13.5 82 22 2.1 1.7 5.5 9.3 13.9 79 23 1.7 2.1 6.7 10.5 15.0 77 FIGURE 9-8: Average Response Time of First Arriving Unit, by Hour of Day Observations: r Average dispatch time was between 1.6 minutes (5:00 a.m. to 6:00 a.m.) and 2.2 minutes (5:00 p.m. to 6:00 p.m.). Average turnout time was between 1.4 minutes (10:00 a.m. to 1 1:00 a.m., 2:00 p.m. to 4:00 p.m., and 5:00 p.m. to 6:00 p.m.) and 2.9 minutes (4:00 a.m. to 5:00 a.m.). Average travel time was between 4.6 minutes (9:00 a.m. to 10:00 a.m.) and 6.7 minutes (1 1:00 p.m. to midnight). Average response time was between 8 minutes (9:00 a.m. to 10:00 a.m. and 11:00 a.m. to noon) and 10.7 minutes (1:00 a.m. to 2:00 a.m.). 90th percentile total response time by hour ranged from 11.7 minutes (3:00 p.m. to 4:00 p.m. and 7:00 p.m. to 8:00 p.m.) and 15.1 minutes (midnight to 1:00 a.m.). Response Time Distribution Here, we present a more detailed look at how response times to calls are distributed. The cumulative distribution of total response time for the first arriving unit to EMS calls is shown in Figure 9-9 and Table 9-16. Figure 9-10 shows response times for the first arriving KFD unit to EMS calls as a frequency distribution in whole -minute increments. The cumulative percentages here are read in the same way as a percentile. In Figure 9-9, the 90th percentile of 12.9 minutes means that 90 percent of EMS calls had a response time of 12.9 minutes or less. In Table 9-16, the cumulative percentage of 59.3, for example, means that 59.3 percent of EMS calls had a response time under 9 minutes. FIGURE 9-9: Cumulative Distribution of Response Time - First Arriving Unit - EMS 100 90 80 ;g 70 60 P d 50 m a 40 E 3 U 30 20 10 0 186ih pemnfl e minutes 12.9 minutes 0 1 2 3 4 5 8 7 8 0 10 11 12 13 14 15 16 17 is Minutes FIGURE 9-10: Frequency Distribution of Response Time - First Arriving Unit - EMS 4DD 30D 2 'N 2D0 0 1DD 0 -1-0 0.1 1.2 2-3 3.4 4-5 percent of calla had response times of S minutes or less. 240 ----- .... ........-------- .............................---------- - 75 42 42 30 5-6 6.7 7-8 6-9 9.10 10.11 11-12 12.13 13.14 14-15 15.16 16-17 17+ Minutes TABLE 9-16: Cumulative Distribution of Response Time - First Arriving Unit - EMS Response Time (minute) Frequency Cumulative Percentage < 1 0 0.0 1 -2 2 0.1 2-3 14 0.8 3-4 45 2.9 4-5 125 8.8 5-6 224 19.3 6-7 297 33.3 7-8 311 48.0 8-9 241 59.3 9 - 10 240 70.6 10 - 1 1 158 78.1 11 - 12 149 85.1 12 - 13 108 90.2 13 - 14 75 93.7 14 - 15 42 95.7 15 - 16 30 97.1 16- 17 19 98.0 17+ 42 100.0 FIGURE 9-11: Cumulative Distribution of Response Time - First Arriving Unit - Outside and Structure Fires FIGURE 9-12: Frequency Distribution of Response Time - First Arriving Unit - Outside and Structure Fires 8 42 percent of calls had response times of 8 minutes or less. 6 6..................................................................................................................................... .............. .............. .............. ....... S R iS 4 WQ.................................................................................. .. ................ ................ ........................... U 2 2 2 1 1 1 1 v v v o -1-0 0.1 1.2 2.3 3-4 45 58 6.7 7-9 8-9 9-10 10.11 11.12 12-13 13+ Minutes CPSCenter for Public Safety Management, LLC 104 TABLE 9-17: Cumulative Distribution of Response Time - First Arriving Unit - Outside and Structure Fires Response Time (minute) Frequency Cumulative Percentage < 1 0 0.0 1 -2 1 3.0 2-3 0 3.0 3-4 0 3.0 4-5 1 6.1 5-6 5 21.2 6-7 5 36.4 7-8 2 42.4 8-9 5 57.6 9 - 10 6 75.8 10 - 1 1 1 78.8 11 - 12 4 90.9 FL12 - 13 1 93.9 13+ 2 100.0 Observations: ■ For 48 percent of EMS calls, the response time of the first arriving unit was less than 8 minutes. For 21 percent of structure and outside fire calls, the response time of the first arriving unit was less than 6 minutes. TRANSPORT CALL ANALYSIS In this section we present an analysis of KFD unit activity that involved transporting patients, the variations by hour of day, and the average time for each stage of transport service. We identified transport calls by requiring that at least one responding medic or aid unit had recorded both "beginning to transport" time and "arriving at the hospital" time. Based on these criteria, note that 128 non -EMS calls that resulted in transports are included in this analysis. Transport Calls by Type Table 9-18 shows the number of calls by call type broken out by transport and non -transport calls. TABLE 9-18: Transport Calls by Call Type Call Type Number of Calls Conversion Rate Non -transport Transport Total Breathing difficulty 55 147 202 72.8 Cardiac and stroke 96 231 327 70.6 Fall and injury 251 288 539 53.4 Illness and other 291 495 786 63.0 MVA 124 36 160 22.5 Overdose and psychiatric 46 57 103 55.3 Seizure and unconsciousness 147 163 310 52.6 EMS Total 1,010 1,417 2,427 58.4 Fire Total 534 3 537 0.6 Other Total 348 125 473 26.4 Total 1,892 1,545 3,437 45.0 Observations: ■ Overall, 58 percent of EMS calls in Kalispell involved transporting one or more patients. On average, there were 6.6 EMS calls per day, and 3.8 involved transporting one or more patients. Breathing difficulty calls had the highest transport rate, averaging 73 percent. Motor vehicle accidents had the lowest transport rate, averaging 23 percent. Average Transport Calls per Hour Table 9-19 and Figure 9-12 show the average number of EMS calls received each hour of the day over the course of the year and the average number of transport calls. Transport calls categorized as fire, mutual aid, or canceled have been excluded from the table. TABLE 9-19: Transport Calls per Day, by Hour Hour Number of EMS Calls Number of Transport Calls Transport Calls per Day EMS Calls per Day Conversion Rate 0 75 40 0.1 0.2 53.3 1 55 26 0.1 0.2 47.3 2 51 33 0.1 0.1 64.7 3 44 27 0.1 0.1 61.4 4 44 23 0.1 0.1 52.3 5 42 26 0.1 0.1 61.9 6 65 46 0.1 0.2 70.8 7 73 46 0.1 0.2 63.0 8 94 61 0.2 0.3 64.9 9 134 82 0.2 0.4 61.2 10 138 86 0.2 0.4 62.3 11 162 99 0.3 0.4 61.1 12 159 104 0.3 0.4 65.4 13 143 77 0.2 0.4 53.8 14 160 93 0.3 0.4 58.1 15 146 74 0.2 0.4 51.0 16 153 84 0.2 0.4 54.9 17 134 73 0.2 0.4 54.5 18 123 71 0.2 0.3 57.7 19 101 55 0.2 0.3 54.5 20 103 58 0.2 0.3 56.3 21 80 53 0.1 0.2 66.3 22 76 40 0.1 0.2 52.6 23 73 40 0.1 0.2 54.8 FIGURE 9-13: Average Transport Calls per Day, by Hour Observations: ■ Transport call rates were highest from 1 1 :00 a.m. to 1:00 p.m. and 2:00 p.m. to 3:00 p.m., averaging 0.3 calls per hour. Transport call rates were lowest between 1:00 a.m. and 3:00 a.m., averaging fewer than 0.1 transports per hour. The percent of EMS calls resulting in a transport was highest between 6:00 a.m. and 7:00 a.m., averaging 71 percent. Calls by Type and Duration Table 9-20 shows the average duration of transport and non -transport EMS calls by call type. TABLE 9-20: Transport Call Duration by Call Type Call Type Non -transport Transport Average Duration Number of Calls Average Duration Number of Calls Breathing difficulty 28.5 55 52.5 147 Cardiac and stroke 31.4 96 48.2 231 Fall and injury 27.7 251 49.1 288 Illness and other 31.5 291 48.3 495 MVA 23.4 124 49.8 36 Overdose and psychiatric 30.9 46 49.4 57 Seizure and unconsciousness 41.0 147 50.1 163 EMS Total 30.8 1,010 49.2 1,417 Fire Total 26.6 534 45.5 3 Other Total 20.7 348 59.6 125 Total 27.7 1,892 50.0 1,545 Note: Duration of a call is defined as the longest deployed time of any of the units responding to the same call. Observations: ■ The average duration was 28 minutes for a non -transport EMS call. The average duration was 50 minutes for an EMS call where one or more patients were transported to a hospital. On average, a transport call lasted 1.6 times as long as a non -transport EMS call. Transport Time Components Table 9-21 gives the average deployed time for an ambulance on a transport call, along with three major components of the deployed time: on -scene time, travel to hospital time, and at - hospital time. The on -scene time is the interval from the unit arriving on -scene time through the time the unit departs the scene for the hospital. Travel to hospital time is the interval from the time the unit departs the scene to travel to the hospital through the time the unit arrives at the hospital. At - hospital time is the time it takes for patient turnover at the hospital. The 1,545 transport calls resulted in 1,546 transports, since more than one transport may occur on a call. Thirty-five runs were excluded from this analysis due to missing arrival times and 12 runs were excluded due to missing hospital travel times, leaving 1,499 runs for analysis. The at -hospital time was calculated using "depart hospital time" when available, and "unit clear time" was calculated for the remaining runs. TABLE 9-21: Time Component Analysis for Ambulance Transport Runs by Call Type (in Minutes) Call Type Avg. Deployed Time per Run Avg. Time on Scene Avg. Travel to Hospital Time Avg. Time at Hospital Number of Runs Breathing difficulty 52.5 15.4 5.7 24.7 144 Cardiac and stroke 47.8 15.5 6.1 19.5 225 Fall and injury 49.9 17.1 6.6 18.5 273 Illness and other 48.4 14.4 7.0 18.7 479 MVA 47.9 13.5 5.8 21.3 35 Overdose and psychiatric 49.2 13.1 7.1 21.4 56 Seizure and unconsciousness 49.9 17.9 6.3 19.1 161 EMS Total 49.2 15.6 6.5 19.6 1,373 Fire Total 45.5 11.9 8.4 16.0 3 Other Total 60.5 15.4 11.6 21.1 123 Total 50.2 15.5 6.9 19.8 1,499 Note: Average unit deployed time per run is lower than average call duration for some call types because call duration is based on the longest deployed time of any of the units responding to the same call, which may include an engine or ladder. Total deployed time is greater than the combination of on -scene, transport, and hospital wait times as it includes turnout, initial travel, and hospital return times. Observations: On average, an ambulance spent 16 minutes on scene, and then spent 7 minutes traveling from the scene to the hospital. The average time spent at the hospital, or other transport destination, was 20 minutes. ATTACHMENT I TABLE 9-22: Actions Taken Analysis for Structure and Outside Fire Calls Action Taken Number of Calls Outside Fire Structure Fire Action taken, other 1 0 Fire control or extinguishment, other 2 4 Extinguishment by fire service personnel 7 5 Salvage & overhaul 2 3 Control fire (wildland) 1 0 Remove hazard 0 1 Ventilate 0 5 Operate apparatus or vehicle 1 0 Restore fire alarm system 0 1 Shut down system 0 1 Provide manpower 1 0 Incident command 0 3 Investigate 9 13 Total 24 36 Note: Totals are higher than the total number of structure and outside fire calls because some calls had more than one action taken. Observations: A total of 7 outside fires were extinguished by fire service personnel, which accounted for 44 percent of outside fires. A total of 5 structure fires were extinguished by fire service personnel, which accounted for 24 percent of structure fires. ATTACHMENT II TABLE 9-23: Workload of Administrative Units Unit ID Unit Type Annual Hours Annual Runs 601 Chief 16.1 32 602 Assistant Chief 19.9 38 662 Support Utility 0.0 1 ATTACHMENT III TABLE 9-24: Content and Property Loss - Structure and Outside Fires Property Loss Content Loss Call Type Loss Value Number of Calls Loss Value Number of Calls Outside fire $6,500 4 $300 2 Structure fire $149,625 8 $51,720 8 Total $156,125 12 $52,020 10 Note: This includes only calls with recorded loss greater than 0. Observations: - Out of 17 outside fires, 4 had recorded property losses, with a combined $6,500 in losses. 2 outside fires also had content losses with a combined $300 in losses. Out of 23 structure fires, 8 had recorded property losses, with a combined $149,625 in losses. 8 structure fires also had content losses with a combined $51,720 in losses. ■ The average total loss for all structure fires was $8,754. ■ The average total loss for structure fires with loss was $20,134. TABLE 9-25: Total Fire Loss Above and Below $20,000 Call Type No Loss Under $20,000 $20,000 plus Outside fire 11 5 0 Structure fire 11 7 3 Total 22 12 3 Observations: 12 outside fires and 13 structure fires had no recorded loss. No outside fires and 3 structure fires had $20,000 or more in loss. The highest total loss for an outside fire was $3,000. The highest total loss for a structure fire was $100,000. APPENDIX I: STAFF/AGENCIES INTERVIEWED Doug Russell - City Manager, City of Kalispell Dave Dedman -Fire Chief, Kalispell Fire Department Jon Campbell -Assistant Fire Chief, Kalispell Fire Department Kalispell Fire Department Captains and Lieutenants Kalispell Fire Department Firefighters Thomas Jentz - Director, Kalispell Planning and Building Department Jarod Nygren - Senior Planner, Kalispell Planning Department Jeff Clawson - Building Official, Kalispell Building Department Mary Stubbs - Director of Emergency Services, Kalispell Regional Health Care Dr. John VanArendonk, MD - Emergency Physician; Medical Director, Alert Air (formerly for Flathead County) Linda Chambers - Chief Flight Nurse, Alert Air Dick Sine - EMS Manager, Flathead County EMS Craig Williams - Fire Chief, Evergreen Fire Rescue Amy Beick - Fire Chief, Smith Valley Fire Department -END- CPSCenter for Public Safety Management, LLC 114 Planning Department 201 V Avenue East Kalispell, MT 59901 Phone: (406) 758-7940 Fax: (406) 758-7739 www.kalispell.com/plannine REPORT TO: Doug Russell, City Manager FROM: Jarod Nygren, Senior Planner SUBJECT: R.V. Park overview and Associated Planning Fee Schedule MEETING DATE: July 23, 2018 (Work Session) Background: Basecamp Outpost, LLC is requesting permission to develop a 50-acre site into a 330 space R.V. Park including a city street extension, private drives, open space and accessory structures. The project will be constructed over 5 phases with the first phase consisting of 62 R.V. parking spaces. The property is undeveloped tract land and is generally located south of the 4-lane alternate 93 roundabout, west of U.S. 93, north of Ashley Meadows and east of Ashley Creek and the rails to trails pathway and can be legally described as Tract 1 and Tract 2 of Certificate of Survey 20796 in the S2 of the S4 of Section 29 and N2 of the NE4 of Section 32, Township 28 North, Range 21 West, P.M.M., Flathead County, Montana. This is a multi - application process and the applicant has submitted the following applications: • Annexation — The applicants have applied to annex the 4.27-acre 100-foot former BNSF Railroad right-of-way that traverses the property from the northwest corner to the southeast corner of the property. • Growth Policy Map Amendment - The applicants have applied for an amendment to the Kalispell Growth Policy Future Land Use Map. The subject property is currently designated as "Urban Residential" on the entire 50.33-acres proposed to be developed. The amendment request is to change the 50.33-acres from "Urban Residential" to "Urban Mixed Use" to accommodate the project. • Zone Change Map Amendment - The site is currently zoned RA-1 /PUD. The applicants are requesting B-2 to accommodate the proposed R.V. Park for the entire 50.33-acres. Planned Unit Development (PUD) Overlay Zone - The PUD will function in concert with the B-2 Zone to provide a comprehensive, integrated development plan. Subdivision Approval - The applicants are submitting a preliminary plat for Phase 1 of the project to accommodate 62 R.V. spaces. This process insures the proper planning and oversight of public services such as water, sewer, storm water, streets, intersections, traffic control is provided for. The Kalispell City Planning Board held a duly noticed public hearing July 10, 2018, to consider the application requests. The Board had a lengthy discussion regarding the application requests. Ultimately, discussion concluded that the requests were appropriate and they unanimously recommended to the Kalispell City Council that all of the requests be approved. If the Council determines that the requests area appropriate, the first step would be a Resolution of Intent to hold a public hearing for the requested growth policy amendment at a coming council meeting. The city has not approved a full-fledged RV park in its history. We reviewed several spaces for temporary RV parking for the hospital and a similar request for the Elks several decades ago but we have not had a real test case to determine appropriateness of our fee structure. The applicant has requested approval for an R.V. Park, which includes a PUD zoning overlay and major preliminary plat applications. Our fee schedule was most recently updated in 2016 and prior to that in 2008. During those reviews, staff reviewed all the typical fees collected for applications that we routinely processed to determine if the fees charged reflected both the typical processing time and complexity of review. We also reviewed them to determine comparability with adjoining jurisdictions such as Flathead County to maintain a generally level playing field between jurisdictions. The adopted fee schedule lists Mobile Home Parks and Campgrounds together as a single category. The fee schedule assess a base fee of $ 1,000 plus $250/unit or space and makes no distinction whether it is part of a PUD or a freestanding project. Using the current schedule, the preliminary plat application fee for a potential 330 unit RV park on 50 acres is $83,500. The PUD application fee for this project will be $6,200. The PUD review process generally mimics the preliminary plat review process yet we are charging significantly more for the preliminary plat. Staff is proposing several changes as follows to create a more equitable structure for projects in a PUD: Mobile home parks and campgrounds: Preliminary Plat review: Outside of a PUD (6 or more spaces) - $1,000 plus $2-58 $125/space (5 or fewer spaces) - $ 400 plus $125/space Inside a PUD (6 or more spaces) - $1,000 plus $ 25/space (5 or fewer spaces) - $ 400 plus $ 25/space Revised Preliminary Plat Review (same as a final plat in Montana law) Inside a PUD (6 or more spaces) - $400 plus " $25/space (5 or fewer spaces) - $300 plus $1-2-5 $25/space Using the proposed fee structure above, the PUD application fee would still be $6,200 but the preliminary plat fee would drop from a maximum of $83,000 to $9,250 for a total application fee of $15,450 if the applicant applied for the entire project. As part of the applications requests, mentioned above, the applicant paid for the first phase of the requested preliminary plat (62 spaces) at the current $250 dollar fee schedule. If the council feels the amended fee schedule is appropriate, all future phases of this development and subsequent mobile home parks and campgrounds would be charged at the amended rate. Recommendation: It is recommended that the Kalispell City Council hold a work session on the proposed R.V. Park and consider amendments to the planning projects application fee schedule as presented. c: Aimee Brunckhorst, Kalispell City Clerk KALISPELL PLANNING DEPARTMENT FEE SCHEDULE EFFECTIVE NOVMEBER 2, 2015 PRELIMINARY PLAT REVIEW Major Subdivision (6 or more lots) Major Subdivision Resubmittal For each original lot unchanged add For each lot redesigned/added add $1,000 + $125/lot $1,000 $10/lot $125/lot Minor Subdivision (5 or fewer lots) $400 + $125/lot Mobile Home Parks & Campgrounds (6 or more spaces) (5 or fewer spaces) $1,000 + $250/space $400 + $125/space Amended Preliminary Plat Amendment to conditions only re -configured proposed lots Add additional lots or sublots $400 base fee Base fee plus $40/lot Base fee plus $125/lot or sublot Subdivision Variance $100/variance Commercial Subdivisions $1,000 + $125/Lot REVISED PRELIMINARY PLAT Mobile Home Parks and Campgrounds, (minor sub.) $300 + $125/unit Mobile Home Parks and Campgrounds (major sub.) $400 + $125/unit FINAL PLAT REVIEW Minor subdivision with approved preliminary plat $400 + $125/lot Major subdivision with approved preliminary plat $800+ $125/lot Subdivision with waiver of preliminary plat $800+ $125/lot Subdivision Improvements Agreement $50 GROWTH POLICY Amendment to Plan $2,200 + $10/acre ANNEXATION Annexation (includes initial zoning) Waiver of Right to Protest Annexation $250 plus $20/acre $250 plus $20/acre ZONING Zone Change: Base Fee For first 80 acres of area of the request add For next 81+acres add $550 $20/acre $10 acre Amendment to Zoning Text $400 Page 1 of 2 PUD/CONCEPT PUD Zoning Review: Residential (no subdivision) Commercial (no subdivision) $1,000 + $125/unit $1,200 + $100/ac Residential (with Subdivision) Commercial (with subdivision) $1,000 + $100/acre $1,000 + $100/acre Zoning Variance: Residential (Single Family / Duplex) $200 Multi -Family / Commercial / Industrial $400 Conditional Use Permit: Single-family (10 or fewer trips/ day) $250 Minor Residential (2-4 units or 11-49 trips day) $300 + $25/unit or 10 trips Major residential (5 or more units or 50+ trips/day) $350+ $50/unit or every 10 trips Churches, schools, public and quasi -public uses $350 Commercial, industrial, medical, golf courses, etc. $400 + $50/acre or unit or $.05/sq. ft. of leased space over 5,000 sq. ft. whichever is greatest Administrative Conditional Use Permit: Residential $ 75 Commercial Industrial $150 Zonin_g Appeals: $250 1997 UBC Fee Schedule based Signs on the value of sign rounded to the next closet dollar FLOODPLAIN Floodplain Development Permit $250 "After -the -Fact" Permit $500 Letter of Map Amendment $50 Letter of Map Revision $50 Floodplain Appeals and Variances $400 (goes to the Board of Adjustment) REQUESTS FOR ZONING & FLOODPLAIN DETERNHNATIONS $5 minimum Verbal &s by Email Letters $25/Hr. Approved by Kalispell City Council 11/2/2015 Page 2 of 2 A2Z Engineering, PLLC • 138 East Center Street, Suite A • Kalispell, MT 59901 Phone: (406) 755-7888 • Fax: (406) 755-7880 • www.a2z-engineering.com May 8, 2018 City of Kalispell Planning Dept Attn: Mr. Tom Jentz, Director PO Box 1997 Kalispell, MT 59903 406.758.7942 Re: Montana Basecamp Inc / Montana Outpost LLC Dear Mr. Jentz, A2Z Engineering is under contract with Mr. Andy Matthews to provide consultant services for development of a 50 acre tract of land within the City of Kalispell as an RV Park. Enclosed you will find: • Application for a Growth Policy Amendment • Application for re -zoning • Application for Planned Unit Development • Application for Major Subdivision The only item that I know to be missing from the submittal is a title report for the property, which we are in the process of procuring. Please call me if you have any questions or concerns. Sincerely, 1�� Robert Smith, PE Project Engineer Montana Basecamp HWY 93 Kalispell, MT. 59901 Management Plan Summer 2019 Montana Basecamp is being developed to fill tourism RVing gap in the area of North West Montana, Glacier Park, Flathead Lake, and Kalispell Montana. 3,300,000 tourist visited Glacier National Park in 2018. The vast majority of the RV tourist arrive in Flathead Valley in the summer months. Montana Basecamps goal is to attract the upper to high end tourist wanting to experience Kalispell at an elevated level of camping. Connecting tourist with the best local restaurants, breweries, shops, galleries, museums and theaters is a top priority at Montana Basecamp. Our location was decided upon solely do to its proximity to downtown Kalispell and the Great Northern Bike Trail that connects Montana Basecamp to all that Kalispell has to offer. Biking and jogging is a key activity being used to promote Montana Basecamp. We hope to connect with all of the biking and jogging that happens in and around Kalispell. We have a zero tolerance policy for anything outside of healthy family vacationing. Montana Basecamp will swiftly and dramatically enforce all federal, city and state laws utilizing a zero tolerance for mischief. In order to constantly achieve high ratings and recommendations we will give great reverence to our guest with swift action for any unusual activity. Our pricing will be on the higher side of RVing. This higher price structure will attract clients of good standing wanting exceptional treatment and accommodations. Montana Basecamp will strive for exceptional camping starting with a 35 foot wide camp site. We are hoping to provide a exceptionally clean, happy, camping environment for generations of tourist coming and going from Kalispell and Glacier National Park. We envision a large 50 acre lush paradise of camping positioned neatly towards the city core of Kalispell Montana. We look forward to the flow of walkers, bikers, and runners passing through Montana Basecamp as people explore Somers, Kalispell and Kila. Andy Matthews Andy@ MontanaBasecamp.com 407-467-8436 Montana Basecamp Inc. Kari Hernandez From: Andy Matthews <Andy@WinterParkLand.com> Sent: Wednesday, May 9, 2018 2:25 PM To: Kari Fernandez Subject: Montana Basecamp Tom. I wanted to share with you our logo created locally in Kalispell. This is the beginning of a real nice addition for the city and tourism industry around Glacier Park. No need for tourist to skip downtown due to no awesome RV Park. Andy 2.02 .a r Done Mon tanaBasecamp_Logo_Opti... -,�S) OPTION 2: W =MONTANA* BASECAMP KALISPSLL, NT NST. toys %%, A % U 1 PureWest REAL ESI.ATE C O M M E R C I A L ff,IM To: The City of Kalispell From: David Stone, Broker, PureWest Real Estate, LLC RE: 3260 Highway 93 S. Bypass, Kalispell, MT Date: May 7, 2018 The purpose of this letter is to confirm that the above -referenced property is under contract by Andrew John Matthews, dba Andrew Matthews Homes, Inc. Mr. Matthews plans to close on the property under the entity Basecamp Outpost, and operate under the entity Montana Basecamp. The sale is scheduled to close in mid -July, 2018. PUREWEST REAL ESTATE - COMMERCIAL 1204 1 st Ave. E, Kalispell, MT 59901 406.751.4330 ®� Q www.PureWestRE.com RELATIONSHIPS for LIFE. IIJ c� C W Ut1 p 'u`b O CD O (b W Q4 R q ''y W W O W W �J p (D C ►'T W S. "- c 'D '" Ov W `� tv W a O cW-r Cp O cti O R O (D ti " " • O (p O O rco w n O b '`b ° Q CD C (p �: cb '+ y '" b° b• `' W ti O b y b O O rU �. n ti (D b N b �j O b✓ it °'s C. b O to 0 CD b• O p b b° b 00 O W (D ~" O (D Cb �� O O p 63 � n � o O � � Sy � p � p4 �. � n � O � Sy � � � W � �.�, � b � � p� � rOi o n 0, C• CA b C o b O ril W n O ti (b ;�. �� O W °i" (D °O b W° b r b b (b n O e� cti s (D O p4� e-t. 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W (D W W (D CT W b `c ° (D b O ,p ti CT b (b b ZL SZ cti O CD C O W Cn y (O/1 O c� ~ C/I o y Cp COW C (D pq o O rb CD Cp o ° ►�� O W p4 �C �. b✓ O o ° `2O (�D W n W� a° n ti ° zv rn c o cn ° w `� 04 W br o W ° CO Q. b (� cn p ;: `" o co ° b R by 0�0 G i.: b" b ti, 2 cn '� ZU m�, tZ � b W C �? O 1 o Q y' ~' 2 _ Q (b . P O O° O C) 0 G CD y is in State Plane grid meters per R/W plans (not ground data). CURVE TABLE CURVE RADIUS DELTA LENGTH CI 188.75' 7'17'17 24. 01 ' C2 96.84' 48°16'10" 81.58' C3 47.60' 47°01 '11 " 39.06' C4 467.77' 7°59'07" 65.19' C5 188.75' 17°41 '47" 58.30' C6 631.90' 7°07'51 " 78.64' C7 106.68' 11 °04'41 " 20.63' C8 96.84' 41'35'15" 70.29' C9 126.38' 95°04'30" 209.71 ' C10 123.10' 30°31 '05" 65.57' C11 155.92' 61°2948" 167.35' C12 260.96' 17°08'39" 78.09' C13 631.90' 9°4834" 108.19, C14 188.75' 14'58'17" 49.32' C15 129.66' 25°1014" 56.96' C16 47.60' 25°51 '10" 21.48' C17 73.86' 19°23'09" 24.99' C18 139.51 ' 27°5357" 67.93' C19 254.40' 8°31 '38" 37.86' C20 237.99' 38°15'01 " 158.88' C21 106.68' 37°38 23" 70.08' C22 106.68' 35*02'18" 65.24' C23 106.68' 2°36 '05 " 4.84 ' C24 134.59' 9°46'50" 22.97' C25 139.51' 23'15'44" 56.64' C26 47.60' 48°16'10" 40.10' C27 96.84' 47°01 '11 " 79.47' C28 517.01 ' 7°59'07 72.05' C29 139.51 ' 17°41 '47" 43.09' C30 681.13' 7°07'51 " 84.77' C31 155.92' 11 °04'41 " 30.15' C32 47.60' 41'35'15 34.55' C33 175.62' 95°04'30 291.42' C34 73.86' 30°31 '05" 39.34' C35 205.16' 61°2948" 220.20' C36 211.73' 17°08'39" 63.35' C37 681.13' 9°4834" 116.62' C38 237.99' 14'58'17" 62.19' C39 80.42' 25*1014" 35.33' C40 96.84' 25°51 '10" 43.69' C41 123.10' 19°23'09" 41.65' C42 90.27' 27°5357" 43.96' C43 205.16' 8°31 '38" 30.53' C44 188.75' 38°15'01 " 126.01 ' 0 CIO, G G05 c S89°44'58'E 1319.34' TRACT 1 LEGEND: 44.718 Ac. e1/4 Corner (as note 1/16 Corner (as not D Set 1/2"x24" Rebar Found 1/2" Rebar & 0 Found 5/8" Rebar ( o Found 2" Alum. Cap ® Found (as noted) (R) Record Information (F) Found Information POB Point of Beginning LINE TABLE LINE BEARING LENGTH Ll S63°29'04 "W 41.85' L2 N86°33'56"W 35.09' L3 N79°49'47"W 89.12' L4 S82°28 26 "W 39.10' L5 S89°36'16"W 34.60' L6 N79°19'02 "W 14.25' L7 Nll °5943 "W 69.82' L8 NO2°11'09 "W 88.70' L9 N12°47'08'E 59.64' L10 N12°23'06 "W 35.65' L11 N13°28'04'E 61.15' L12 N32°51 '13'E 34.11 ' L13 N04°57'16'E 34.89' L14 NO3°3422"W 54.23' L15 N41 °4923 "W 101.10' L16 NOO°19'14 "W 25.30' Ll 7 N69°52'43 "W 44.27' L18 N55°24'39"W 32.32' L19 N43°13'00 "W 17.16' L20 N86°33'56 "W 35.09' L21 N79°49'47"W 89.12' L22 S82°28 26 "W 39.10' L23 S89°36'17"W 34.60' L24 N79°19'02 "W 14.25' L25 N11 °5943 "W 69.82' \ RADIAL BEARING TA Number I BEARIM Nil S10°10'13 R12 N07°31 '34 R13 S00°2343 R14 N10°40'56 R15 S10°40'58 R16 N77°12'52 R17 N77°36'54 PLANNING FOR THE FU rUR1 Planning Department 201 1st Avenue East Kalispell, MT 59901 Phone: (406) 758-7940 Fax: (406) 758-7739 www.kaUspeU.com/plgnnin PETITION FOR ZONING MAP AMENDMENT NAME OF APPLICANT: Basecamp Outpost LLC / Montana Basecamp Inc. MAIL ADDRESS: CITY/ STATE/ ZIP: 5238 Baskin Street Orlando, FL 32814 PHONE: 406.467.8436 INTEREST IN PROPERTY: Seek to purchase for development PLEASE COMPLETE THE FOLLOWING: A. Address of the property: W C. 3260 Highway 93 South, Kalispell, MT 59901 Legal Description: (Subdivision Name, Lot & Block and/or Tract Number (Section, Township, Range) See attached COS documents. (Attach sheet for metes and bounds) Land in zone change (ac) 50.33 D. The present zoning of the above property is. E. The proposed zoning of the above property is: RA-1 / PUD PUD B-2 F. State the changed or changing conditions that make the proposed amendment necessary: The proposed project is a full service campground 1 RV park, and that use is not allowed under the present zoning. The PUD 132 zoning will allow the use. HOW WILL THE PROPOSED CHANGE ACCOMPLISH THE INTENT AND PURPOSE OF: A. Promoting the Growth Policy The Growth Policy seeks well organized development of properties located in the south US93 corridor. This single 50 acre project with PUD overlay will permit full reviewed by the city to ensure that it is promoting the same goals as the original growth policy. B. Lessening congestion in the streets and providing safe access The PUD 132 zoning is required for the project. The RV park will have an organized and safe 1 internal street, pathway and common area system that will work to lessen congestion and provide safe access. C. Promoting safety from fire, panic and other dangers Development of this 50 acre site under the PUD B2 and the city's public safety and infrastructure regulations will promote good design practices that avoid fire, panic and other dangers. D. Promoting the public interest, health, comfort, convenience, safety and general welfare Tourism is one of the leading growth industries in the area. The PUD B2 zoning will allow a larger full service RV park to promote tourism and tourist spending in the area. Such a park when well planned and well run provides comfort, health, convenience and safety and promotes the general welfare. E. Preventing the overcrowding of land The B2 zoning is required and will allow for an orderly and well planned mixture of customer services and overnight camping spaces. F. Avoiding undue concentration of population The PUD B2 zoning is required to allow a campground / RV Park on the site. This combined with well organized camp sites and amenities spread throughout the development will work to avoid undue concentration of the population. G. Facilitating the adequate provision of transportation, water, sewage, schools, parks and other public facilities The B2 zoning will allow for a diversified development that can adequately afford to provide organization and management of transportation, water, sewage, parks and other facilities. 01) H. Giving reasonable consideration to the character of the district The district is a transition zone between heavier highway frontage uses and the large tract SAG-5 & SAG-10 properties behind it. The RV park can be an island development between those non-oompatible uses. It can also promote retention of tourists within Kalispell to use more of the local goods and services. L Giving consideration to the peculiar suitability of the property for particular uses The property seems ideally suited to hosting tourist camping. It borders Ashley Greek and has good access to city water, city sewer, State highways, power and internet. The site also has a great asset in the MDT hiker 1 biker trail, which will allow for non -vehicular recreation and transportation to the planned Kalispell downtown rails -to -trails facility. J. Protecting and conserving the value of buildings The buildings constructed in the RV park will be of higher value and use if they are allowed to serve the public in some of the allowed B2 uses, such as food services or retail goods and services. K. Encouraging the most appropriate use of land by assuring orderly growth The RV park project is likely to be more successful and better serve the guests if it has the ability to provide them typical full service amenities on -site. The development would be well planned and orderly; and operated in such a fashion since all of the ownership will be under one person. The signing of this application signifies approval for Kalispell Planning staff to be present on the property for routine monitoringand�inspection during approval process. Signature) (Date) 3 APPLICATION PROCESS APPLICABLE TO ALL ZONING APPLICATIONS: A. Pre -Application Meeting: A discussion with the planning director or designated member of staff must precede filing of this application. Among topics to be discussed are: Growth Policy compatibility with the application, compatibility of the proposed zone change with surrounding zoning classifications, and the application procedure. B. Application Contents: 1. Completed application form. 2. Petition for zone change signed by the real property owners representing at least 65% of the land area for which the change in zoning classification is sought. 3. A map showing the location and boundaries of the property. 4. A title report of the subject property. 5. Electronic copy of the application materials submitted. Either copied onto a disk or emailed toplanning@,kalisRell.com (Please note the maximum file size to email is 20mg) 6. Application fee per schedule below, made payable to the City of Kalispell. Zone Change: Base fee $550.00 For first 80 acres of area of the request add $20/acre For next 8 1 + acres add $10 / acre PUD Zoning Review: Residential (no subdivision) $750.00 + $105/unit Commercial (no subdivision) $950.00 + $50 / acre Residential (with subdivision) $550 + $50/ac Commercial (with subdivision) $750 + $50/ac C. The application must be accepted as complete by the Kalispell _Planning staff thirty five (351 da 'or to the date of the planning board meeting at which it will be heard in order that requirements of state statutes and the zoning regulations may be fulfilled. M A2Z Engineering, PLLC • 138 East Center Street, Suite A • Kalispell, MT 59901 Phone: (406) 755-7888 • Fax: (406) 755-7880 • www.a2z-engineering.com Common Areas Manaaement Plan The proposed RV park development will have almost 20 acres of open area / common areas. However the park, all RV spaces and the other areas will remain under one ownership and be managed by a single entity. This manager will arrange for and pay for all ongoing management and maintenance. 1' PLANNING FOR THE FUTURE MOA7"A Planning Department 201 1st Avenue East Kalispell, MT 59901 Phone: (406) 758-7940 Fax: (406) 758-7739 www.kalispell.com/planning MAJOR SUBDIVISION PRELIMINARY PLAT APPLICATION FEE SCHEDULE: FEE ATTACHED $4300 Major Subdivision (6 or more lots) $1,000 + $125/lot Major Subdivision Resubmittal $1,000 For each original lot unchanged add $10/lot For each lot redesigned/added add $125/lot Mobile Home Parks 8v Campgrounds (6 or more spaces) $1,000 + $250/space (5 or fewer spaces) $400 + $125/space Amended Preliminary Plat Amendment to Conditions Only $400 base fee Re -configured Proposed Lots Base fee + $40/lot Add Additional Lots or Sublots Base fee + $125/lot Subdivision Variance $100 (per variance) Commercial and Industrial Subdivision $1,000 + $125/lot SUBDIVISION NAME: Montana Basecamp OWNER(S) OF RECORD: Name Andrew J Matthews Mailing Address city Orlando 5238 Baskin Street Phone 407.467.8436 State FL Zip 32814 TECHNICAL/PROFESSIONAL PARTICIPANTS (Surveyor/Designer/Engineer, etc): Name &, AddressA2Z Engineering, 138 E Center St., Kalispell, MT 59901 Name 8v Address Name 8v Address LEGAL DESCRIPTION OF PROPERTY: Property Address 3260 Highway 93 South, Kalispell, MT 59901 Assessor's Tract No(s) 0975282 Lot No(s) Tract 1 & 2 1/4 Sec Section 29 & 32 Township 28N Range 21W GENERAL DESCRIPTION OF SUBDIVISION: Number of Lots or Rental Spaces 330 Total Acreage in Subdivision 50.33 1 Total Acreage in Lots 24.5 acres Minimum Size of Lots or Spaces 0.067 acres Total Acreage in Streets or Roads 7.6 acres Maximum Size of Lots or Spaces 1.4 acres Total Acreage in Parks, Open Spaces and/or Common Areas 18.2 PROPOSED USE(S) AND NUMBER OF ASSOCIATED LOTS/SPACES: Single Family Townhouse Mobile Home Park Duplex Apartment Recreational Vehicle Park 330 Commercial 2 Industrial Planned Unit Development All Condominium Multi -Family Other APPLICABLE ZONING DESIGNATION & DISTRICT PUD 32 ESTIMATE OF MARKET VALUE BEFORE IMPROVEMENTS $14,343 per State assessor IMPROVEMENTS TO BE PROVIDED: Roads: Gravel Paved X Curb Gutter Sidewalks Alleys -Other. Water System: Individual Multiple User Neighborhood Public X Other Sewer System: Individual Multiple User Neighborhood Public X Other Other Utilities: Cable TV X Telephone X Electric X Gas Other _ Solid Waste: Home Pick Up Central Storage Contract Hauler X Owner Haul Mail Delivery: Central X Individual School District: Somers Fire Protection: Hydrants X Tanker Recharge Fire District: city of Kalispell Drainage System: On -site designed to city engineering standards PROPOSED EROSION/ SEDIMENTATION CONTROL: On -site designed to meet MDEQ and city regulations VARIANCES: ARE ANY VARIANCES REQUESTED? Yes (yes/no) If yes, please complete the information below: SECTION OF REGULATIONS CREATING HARDSHIP: 27.24.030 (4) EXPLAIN THE HARDSHIP THAT WOULD BE CREATED WITH STRICT COMPLIANCE WITH REGULATIONS Paving of all of the RV spaces in addition to the streets would be a hardship. PROPOSED ALTERNATIVE(S) TO STRICT COMPLIANCES WITH ABOVE REGULATIONS: A common alternative to paving is the use of a small, clean and compacted angular stone contained within a poured concrete edging. 2 PLEASE ANSWER THE FOLLOWING QUESTIONS IN THE SPACES PROVIDED BELOW: 1. Will the granting of the variance be detrimental to the public health, safety or general welfare or injurious to other adjoining properties? The purpose of the regulation is to suppress dust generation within the air shed. However the RV parking pads are not a location with fast moving motor vehicles. The combination of the compacted clean angular stone and the slow movement of vehicles will not create dust. Stone surfacing in RV spaces is very common in public use. 2. Will the variance cause a substantial increase in public costs? The stone surfaced RV spaces will be located within a private development and maintained entirely at the cost of the owner / operator. 3. Will the variance affect, in any manner, the provisions of any adopted zoning regulations, Master Plan or Growth Policy? The variance takes exception to any requirements for concrete or asphalt surfacing in off-street parking in the mentioned documents. 4. Are there special circumstances related to the physical characteristics of the site (topography, shape, etc.) that create the hardship? The site is unlain by a silt -loam soil type that has a lesser capacity for absorption of stormwater runoff and snowmelt than more sandy / gravely soil types. Therefore using a clean, angular compacted stone allows for more area on the site that can accept and absorb stormwater runoff / snowmelt. Hard surface paved areas have very little ability to absorb such waters. S. What other conditions are unique to this property that create the need for a variance? The close proximity to Ashley Creek makes the absorption / infiltration of stormwater runoff / snowmelt into the soils a preferable alternative to a surface water discharge. 3 The subdivider shall submit a complete application addressing items below to the Kalispell Planning Department at least thirty five (35) days prior to the date of the Planning Board meeting at which it will be heard. 2. 4 C*pies OT the pli W i plat. 3. a me mpoodu effite met of (See Appendix A of Subdivision Regulations for the city where the subdivision is proposed.) 4. One reduced copy of the pmllixmimzLU plat not to exceed 11LI x 17" is zia'B. :�oMv of the application materials, including the preErninary plat, either copied onto a disk or emailed to planningOMisvell.com (Please note the maximum file size to email is 20mg) 6. A �,�X-aR ffitgk,, leggml dlvgsep�dnzA of the subject pioperty and a map showing t'ae location and boundaries of the property. 7. AppRlcatium fee based on the schedule on page 1 of this application and made payable to the City of Kalispell. I hereby certify under penalty of perjury and the lags of the State of Montana that the information submitted herein, on all other submitted forms, documents, plans or any other information submitted as a part of this application, to be true, complete, and accurate to the best of my knowledge. Shculc any information or representations submitted in connection with this application be untrue, I understand that any approval based thereon may be rescinded, and other appropriate action taken. The signing of this application signifies approval for the Kalispell Planning staff to be present on the property for routine monitoring and inspectior.� during the approval and development process. s (Applicant) � (D te) 4 Q S �N N NN co co N N N N N O_ � O O O O O — LO .,......,.....�. 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CURVE TABLE CURVE RADIUS DELTA LENGTH CI 188.75' 7'17'17 24. 01 ' C2 96.84' 48°16'10" 81.58' C3 47.60' 47°01 '11 " 39.06' C4 467.77' 7°59'07" 65.19' C5 188.75' 17°41 '47" 58.30' C6 631.90' 7°07'51 " 78.64' C7 106.68' 11 °04'41 " 20.63' C8 96.84' 41'35'15" 70.29' C9 126.38' 95°04'30" 209.71 ' C10 123.10' 30°31 '05" 65.57' C11 155.92' 61°2948" 167.35' C12 260.96' 17°08'39" 78.09' C13 631.90' 9°4834" 108.19, C14 188.75' 14'58'17" 49.32' C15 129.66' 25°1014" 56.96' C16 47.60' 25°51 '10" 21.48' C17 73.86' 19°23'09" 24.99' C18 139.51 ' 27°5357" 67.93' C19 254.40' 8°31 '38" 37.86' C20 237.99' 38°15'01 " 158.88' C21 106.68' 37°38 23" 70.08' C22 106.68' 35*02'18" 65.24' C23 106.68' 2°36 '05 " 4.84 ' C24 134.59' 9°46'50" 22.97' C25 139.51' 23'15'44" 56.64' C26 47.60' 48°16'10" 40.10' C27 96.84' 47°01 '11 " 79.47' C28 517.01 ' 7°59'07 72.05' C29 139.51 ' 17°41 '47" 43.09' C30 681.13' 7°07'51 " 84.77' C31 155.92' 11 °04'41 " 30.15' C32 47.60' 41'35'15 34.55' C33 175.62' 95°04'30 291.42' C34 73.86' 30°31 '05" 39.34' C35 205.16' 61°2948" 220.20' C36 211.73' 17°08'39" 63.35' C37 681.13' 9°4834" 116.62' C38 237.99' 14'58'17" 62.19' C39 80.42' 25*1014" 35.33' C40 96.84' 25°51 '10" 43.69' C41 123.10' 19°23'09" 41.65' C42 90.27' 27°5357" 43.96' C43 205.16' 8°31 '38" 30.53' C44 188.75' 38°15'01 " 126.01 ' 0 CIO, G G05 c S89°44'58'E 1319.34' TRACT 1 LEGEND: 44.718 Ac. e1/4 Corner (as note 1/16 Corner (as not D Set 1/2"x24" Rebar Found 1/2" Rebar & 0 Found 5/8" Rebar ( o Found 2" Alum. Cap ® Found (as noted) (R) Record Information (F) Found Information POB Point of Beginning LINE TABLE LINE BEARING LENGTH Ll S63°29'04 "W 41.85' L2 N86°33'56"W 35.09' L3 N79°49'47"W 89.12' L4 S82°28 26 "W 39.10' L5 S89°36'16"W 34.60' L6 N79°19'02 "W 14.25' L7 Nll °5943 "W 69.82' L8 NO2°11'09 "W 88.70' L9 N12°47'08'E 59.64' L10 N12°23'06 "W 35.65' L11 N13°28'04'E 61.15' L12 N32°51 '13'E 34.11 ' L13 N04°57'16'E 34.89' L14 NO3°3422"W 54.23' L15 N41 °4923 "W 101.10' L16 NOO°19'14 "W 25.30' Ll 7 N69°52'43 "W 44.27' L18 N55°24'39"W 32.32' L19 N43°13'00 "W 17.16' L20 N86°33'56 "W 35.09' L21 N79°49'47"W 89.12' L22 S82°28 26 "W 39.10' L23 S89°36'17"W 34.60' L24 N79°19'02 "W 14.25' L25 N11 °5943 "W 69.82' \ RADIAL BEARING TA Number I BEARIM Nil S10°10'13 R12 N07°31 '34 R13 S00°2343 R14 N10°40'56 R15 S10°40'58 R16 N77°12'52 R17 N77°36'54 pOj m - 4 Q O Q F Q F m O > O V O O - D D Q U N U O I i- ai m� ai mD y � `o mq Y� m� �� m� ms N ms ms = mm y � o � {O W o 6 o / s N U N �� UN �m UN N UN oN UN UN o� UN °N UN UN UN om UN UN `m UN 3 U n c6 Aomg6iN Sn m , s U 1 4m i m � o � o N , The following requirements denoted by red text are copied from the document Application for Growth Policy Amendment (GPA): D. Please provide the following information in a narrative format with supporting drawings or other format as needed: a. An overall description of the issues, goals and policies associated with the proposed development. A2Z Response: The issues, goals and policies associated with this development and this change to the Growth Policy Map are the same as those specified in the original Highway 93 South Corridor Area Plan (adopted December i, 2oo8). All of these have been addressed in detail in the PUD application documentation for the parcel/project. Please refer to that document for comprehensive information. b. Project feasibility and a schedule showing the timeframe in which each phase will be completed. A2Z Response: The RV park project is well suited to this location. Glacier National Park regularly reports year over year growth in visitation; and tourist amenities are being added to the Flathead Valley each year. To accommodate this growth there has been a boom in the construction of hotels all around the valley. However the development of RV parks has not proceeded at the same pace. Places for tourists to park RV's with the necessary hook-ups can be difficult to book. Kalispell is a centralized location in the valley with great retail/restaurants, along with the ability to provide the necessary water, sewer and highway system. The project itself is programmed to be built in phases over the next ten years. Service to tourists would begin in the summer of 2019 with the opening of approximately 40 spaces. Each year to 18 months another phase of this size would be added to enlarge the capacity. The park would also have time over this period to develop amenities that their customers would enjoy and support. c. A showing of the conformance of this amendment with the growth policy overall. A2Z Response: The growth policy is a vision for future growth in and around the City. This document seeks to be comprehensive, general and long range. It encourages well planned development that is suited to the location and most lightly impacts natural resources, while allowing for steady economic growth in beneficial ways. The proposed amendment is to change the designation of URBAN RESIDENTIAL on the 50.33 acres of the project site to URBAN MIXED USE. The urban mixed use designation covers a large area immediately to the east of this project site, so urban mixed use is not going to be an isolated use. The other tool for ensuring proper conformance to the goals/policies of the growth policy is the PUD designation that the property will have. The PUD allows for comprehensive review of the "mixed uses" to make sure they are in keeping with the character and needs of the community. d. A convincing showing of need. A2Z Response: This response is similar to the feasibility section (b.) above, since need drives feasibility. The RV park project is well suited to this location. Glacier National Park regularly reports year over year growth in visitation; and tourist amenities are being added to the Flathead Valley each year. To accommodate this growth there has been a boom in the construction of hotels all around the valley. However the development of RV parks has not proceeded at the same pace. Places for tourists to park RV's with the necessary hook-ups can be difficult to book. Kalispell is a centralized location in the valley with great retail/restaurants, along with the ability to provide the necessary water, sewer and highway system. e. A showing of neighborhood compatibility. Where there are more intensive uses or incompatible uses planned within the plan area or on the boundaries, how the impacts of those uses would be mitigated. A2Z Response: The change of the map from URBAN RESIDENTIAL to URBAN MIXED USE is not incompatible with the neighborhood. To the north is US93 Bypass, to the east is a highway industrial zoning, and the county SAG-10 / SAG-5 parcels to the south and west are very well buffered by Ashley Creek and the MDT hiker / biker A2Z Engineering, PLLC PUD Application Exhibit trail along with natural topography and vegetation. Impacts will be mitigated further by the planting of many trees to provide vegetative buffering to the surrounding areas. The 5o acre parcel is compact and well isolated from surrounding uses. f. A showing of transportation impacts and general proposed mitigation measures. A2Z Response: The site of the development is large, at over 5o acres, but is also strategically placed to take advantage of surrounding highway infrastructure. Over a period of time the project will build a city street that runs north -south. On the northern end it will terminate into the roundabout on the US93 Bypass. On the southern end it will connect to Ashley Meadows Road (which runs east to US93). This city street will provide good access for all the land parcels in the area. The RV park will have two planned ingress/egress points from the full development. The primary and main entrance be at the northeastern corner at the site near the existing round -about on US93 Bypass. A second point of egress will later be developed on the southeastern corner near Ashley Meadows Road. The primary mitigation measures of the development are then best described as (1) multiple ingress / egress points onto separate highways, and (2) re -use of existing highway approaches without creating new ones. The transportations impacts at full development, assuming no vacancy, will be approximately as follows: • AM Peak Hour o Vehicles Entering Site: 30 o Vehicles Exiting Site: 42 • PM Peak Hour o Vehicles Entering Site: 84 o Vehicles Exiting Site: 51 Understand that these numbers are distributed over an entire hour, full buildout of the project, and assume every single site is full. And these trips will not all involve the relocation of the RV itself. A majority of customers will book multiple nights and leave their living quarters at the RV park, taking their passenger vehicle to see sights in the Flathead area. Mitigating factors to this are the fact that there are two ingress / egress points, on -site amenities and services to keep customers at the location, and there is a robust walking / biking trail through the park to diffuse the use of passenger vehicles. g. A listing of the environmental impacts associated with the plan amendment. A2Z Response: The plan amendment would change the map designation from RA-1/PUD URBAN RESIDENTIAL to B-2/PUD URBAN MIXED USE. Likely environmental impacts would include: • Ashley Creek area items such as o loo-yearfloodplain o Wetlands or riparian areas o Steep slopes along creek • Loss of farmlands • Possible storm water runoff pollution • Noxious weed propagation • Wildlife habitat losses • Wildlife travel corridor losses These items are of general concern in the development of any areas on the edge of KALISPELL. However they are not particularly significant when we consider the change of designation from URBAN RESIDENTIAL to URBAN MIXED USE. All of these items would have to be addressed in development of either type of use. Basecamp Outpost LLC Page 2 A2Z Engineering, PLLC PUD Application Exhibit h. A listing of all know site hazards and general mitigation strategies A2Z Response: The site has historically been a pasture land without any type of commercial or industrial development. As such there are a lack of manmade site hazards. Expanding upon this subject, there are some possible natural hazards particular to the site. The primary one is the close proximity to Ashley Creek. FEMA has mapped a flood plain for Ashley Creek that does extend onto the property in some locations. However the plans for the development are to leave the areas mapped for floodplain in a native condition. The other natural hazard is the consequence of developing the site with an extensive amount of paving (i.e. roads and RV sites). This paving will cause a change to the property's natural hydrologic patterns. To mitigate this issue, the RV development will be planned under the City of Kalispell's stormwater management and treatment regulations. These regulations have been improved over many years and are amongst the most comprehensive in the State. The results will be the protection of human life/health, protection of the constructed infrastructure, and protection of water quality in the surface and ground water systems in the area. i. A strategy for the adequate provision of local services (1). Water A2Z Response: City water mains shall be extended to the property to provide potable and emergency water flows. A large number of connections will also be required and will generate impact fee payments. (2). Sewer A2Z Response: City sanitary sewer mains shall be extended to the property to provide service. A large number of connections will also be required and will generate impact fee payments. (3). Police A2Z Response: City police impact fees will be paid for each structure and RV space. The development will also begin contributing property tax receipts. (4). Fire A2Z Response: City police impact fees will be paid for each structure and RV space. The development will also begin contributing property tax receipts. (5). Parks and open space, trails and pedestrian ways A2Z Response: The development will create its own assortment of over 6 acres of open space, trails and pedestrian ways. These will be adjacent to and connecting to the M DT rails -to -trails pathway running through the property. (6). Storm water A2Z Response: An engineered stormwater mitigation system will be built as part of the site development. City stormwater impact fees will also be paid. (7). Schools A2Z Response: The RV park will not host long term rentals and therefore will not be the residence of any school age children. However the project will pay property taxes to the school district at a higher rate than the current undeveloped property. (8). Gas, electricity Basecamp Outpost LLC Page 3 A2Z Engineering, PLLC PUD Application Exhibit A2Z Response: The development will pay to extend these services into the property. j. A showing of the appropriateness of the proposed location of the project. A2Z Response: The project is well suited for the location. The nearby access to US93 and the US93 Bypass will provide ease of access to the site with larger vehicles. The RV park will k. The extent to which the plan departs from the existing growth policy and the reasons why such departures are or are not deemed to be in the public interest. A2Z Response: The existing growth policy sought to make the subject property URBAN RESIDENTIAL in an effort to prevent the expansion of heavier commercial / industrial uses westward along the US93 Bypass. That goal is being accomplished through (1) the PUD review of the proposed RV Park development and (2) the singular theme to the development. The primary purpose of an RV park is to provide an enjoyable place for travelers to camp, relax and sleep. All of the more "commercial" uses that are proposed on the site are oriented completely toward serving the campers. They will therefore be lower impact type uses. I. Include site plans, drawings and schematics with supporting narratives where needed that includes the following information: (1). Property boundary locations. A2Z Response: A retracement COS of the boundary locations is included with the submittal. (2). Site hazards or environmental constraints including area of steep slopes (lo% and 254 floodplain and flood way, drainage or streams; A2Z Response: The hazards and environmental constraints including items such as steep slopes, floodplain, flood way, drainage and streams are all contained in the area adjacent to Ashley Creek. Those areas are located west and south of the existing MDT walking/ biking trail facility. For the most part they will be left in an entirely native condition. The only exception is on the extreme southwestern corner. And in that location all development will be kept off of any of the areas listed above. Please see the PUD hazardous areas map for more information. (3). Total acreage, current growth policy designation and present zoning classifications; A2Z Response: The present acreage of the project site is 50.33 acres excluding the MDT owned hiker / biker trail. The current growth policy designation is RA-1/PUD URBAN RESIDENTAIL. The current zoning classification for the property is RA-1/PUD. (4). Growth policy and zoning classification of all adjoining properties; A2Z Response: The growth policy designation of adjoining properties is: • Suburban Residential — to the west and south • Urban Residential — to the north • Urban Mixed Use — to the east The zoning classifications of adjoining properties is: • Flathead County SAG-lo — to the west • Flathead County SAG-lo & SAG-5 — to the south • Flathead County I-1 H — to the east • City of Kalispell B-2/PUD — to the east • City of Kalispell RA-1/PUD — to the north Basecamp Outpost LLC Page 4 A2Z Engineering, PLLC PUD Application Exhibit (5). Assignment of major land use categories. A showing of density and intensity of major land uses including, for example, dwelling units per gross acre, square footages of commercial/ acre, square footage of industrial uses/ acre, potential public facilities and buildings, open space uses, etc. A2Z Response: The overall density and intensity of the RV park development can be considered in the following way on the 50.33 acre site: • 33o RV spaces over 50.33 acres = 6.6 RV units per acre • More than 18 acres of open space over 50.33 acres = 36% open / common spaces • Two commercial / residential lots And running through the development is an existing MDT hiker / biker trail sitting on over 3 acres of dedicated property. (6). Collector and arterial road systems. Any unusual road features (bridges, frontage roads, etc.) A2Z Response: A city street will be built to connect the area north to south outside of the RV park. (7). Location and type of significant open space, common areas or substantial buffers, and major pedestrian trail systems; A2Z Response: The park will incorporate significant (over 20% of total private areas) open spaces / common areas. Many of these areas are connected to or adjacent to the existing MDT hiker / biker trail facility. (8). Proposed schedule of completions and phasing of the development, if applicable; A2Z Response: The project itself is programmed to be built in phases over the next ten years. Service to tourists would begin in the summer of 2019 with the opening of approximately 40 spaces. Each year to 18 months another phase of this size would be added to enlarge the capacity. The park would also have time over this period to develop amenities that their customers would enjoy and support. (9). Existing covenants, conditions and restrictions which would significantly alter development within the area; A2Z Response: The greatest influence upon the development of this project will be the PUD classification. (1o). Special or unusual design features intended to mitigate identified site hazards. A2Z Response: Site grading will work to mitigate the issue of any remaining steep slopes within the proposed development. There is also no plan to construct site infrastructure in loo-yr flood areas. (11). Any other information that may be deemed relevant and appropriate to allow for adequate review. A2Z Response: Montana Basecamp is a destination tourist RV campground. RV's will now be able to stay in Kalispell and have biking / pedestrian access to downtown businesses. Basecamp Outpost LLC Page 5 PLANNING FOP, THE FUTURE MONTANA Planning Department 201 tat Avenue East Kalispell, MT 59901 Phone: (406) 758-7940 Fax: 1406) 758-7739 www.kalispell.com/Rlanning APPLICATION FOR GROWTH POLICY AMENDNMNT (GPA) PROJECT NAME: Basecamp Outpost LLC / Montana Basecamp Inc 1. NAME OF APPLICANT: Andrew J. Matthews MAIL ADDRESS: 5238 Baskin Street 3. CITY/STATE/ZIP: Orlando, FL 32814 PHONE: 407.467.8536 NAME AND ADDRESS OF OWNER/S IF DIFFERENT THAN APPLICANT: 4. NAME: Siderius Family Limited Partnership 5. 6. 7. 8. MAIL ADDRESS: 305 Commons Way CITY/STATE/ZIP: Kalispell, MT 59901 PHONE: TECHNICAL ASSISTANCE: A2Z Engineering MAIL ADDRESS: 138 East Center Street, Suite A 9. CITY/STATE/ZIP: Kalispell, MT 59901 PHONE: 406.755.7888 If there are others who should be notified during the review process, please list those. A. 101 Property Address: 3260 Highway 93 South, Kalispell, MT 59901 Total Area of Property: 50.33 acres C. Legal description including section, township & range: See attached COS 1 D. Please provide the following information in a narrative format with supporting drawings or other format as needed: a. An overall description of the issues, goals and policies associated with the proposed development. b. Project feasibility and a schedule showing the timeframe in which each phase will be completed. C. A showing of the conformance of this amendment with the growth policy overall. d. A convincing showing of need. e. A showing of neighborhood compatibility. Where there are more intensive uses or incompatible uses planned within the plan area or on the boundaries, how the impacts of those uses would be mitigated. f. A showing of transportation impacts and general proposed mitigation measures. g. A listing of the environmental impacts associated with the plan amendment. h. A listing of all know site hazards and general mitigation strategies i. A strategy for the adequate provision of local services (1). Water (2). Sewer (3). Police (4). Fire (5). Parks and open space, trails and pedestrian ways (6) . Storm water (7). Schools (8). Gas, electricity j. A showing of the appropriateness of the proposed location of the project. k. The extent to which the plan departs from the existing growth policy and the reasons why such departures are or are not deemed to be in the public interest. 2 1. Include site plans, drawings and schematics with supporting narratives where needed that includes the following information: (1). Property boundary locations. (2). Site hazards or environmental constraints including area of steep slopes (10% and 25%), floodplain and flood way, drainage or streams; (3) . Total acreage, current growth policy designation and present zoning classifications; (4). Growth policy and zoning classification of all adjoining properties; (5). Assignment of major land use categories. A showing of density and intensity of major land uses including, for example, dwelling units per gross acre, square footages of commercial/acre, square footage of industrial uses/acre, potential public facilities and buildings, open space uses, etc. (6). Collector and arterial road systems. Any unusual road features (bridges, frontage roads, etc.) (7). Location and type of significant open space, common areas or substantial buffers, and major pedestrian trail systems; (8). Proposed schedule of completions and phasing of the development, if applicable; (9). Existing covenants, conditions and restrictions which would significantly alter development within the area; (10). Special or unusual design features intended to mitigate identified site hazards. (11). Any other information that may be deemed relevant and appropriate to allow for adequate review. The signing of this application signifies that the aforementioned information is true and correct and grants approval for Kalispell Planning Department staff to be present on the property for routine monitoring and inspection during review process. Y�� (Date) 3 APPLICATION PROCESS APPLICABLE TO ALL GROWTH POLICY ANi 12MPAENT APPLICATIONS: A. Pre -Application Meeting: A discussion with the planning director or designated member of staff must precede filing of this application. Among topics to be discussed are the application process and submission information B. Completed application form. C. Application fee per schedule below, made payable to the City of Kalispell. Growth Policy Amendment fee: $2,200 plus $10/acre D. Electronic copy of the application materials submitted. Either copied onto a disk or emailed to plannin akalispell.com (Please note the maximum He size to email is 20mg) E. A bona fide legal description of the subject property and a map showing the location and boundaries of the property. Please consult with the staff of the Kalispell Planning Office for submittal dates and dates for the planning board meeting at which it will be heard in order that requirements of state statutes may be fulfilled. The application must be accepted as complete forty-five (45) days prior to the scheduled planning board meeting. 4 IIJ c� C W Ut1 p 'u`b O CD O (b W Q4 R q ''y W W O W W �J p (D C ►'T W S. "- c 'D '" Ov W `� tv W a O cW-r Cp O cti O R O (D ti " " • O (p O O rco w n O b '`b ° Q CD C (p �: cb '+ y '" b° b• `' W ti O b y b O O rU �. n ti (D b N b �j O b✓ it °'s C. b O to 0 CD b• O p b b° b 00 O W (D ~" O (D Cb �� O O p 63 � n � o O � � Sy � p � p4 �. � n � O � Sy � � � W � �.�, � b � � p� � rOi o n 0, C• CA b C o b O ril W n O ti (b ;�. �� O W °i" (D °O b W° b r b b (b n O e� cti s (D O p4� e-t. 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CURVE TABLE CURVE RADIUS DELTA LENGTH CI 188.75' 7'17'17 24. 01 ' C2 96.84' 48°16'10" 81.58' C3 47.60' 47°01 '11 " 39.06' C4 467.77' 7°59'07" 65.19' C5 188.75' 17°41 '47" 58.30' C6 631.90' 7°07'51 " 78.64' C7 106.68' 11 °04'41 " 20.63' C8 96.84' 41'35'15" 70.29' C9 126.38' 95°04'30" 209.71 ' C10 123.10' 30°31 '05" 65.57' C11 155.92' 61°2948" 167.35' C12 260.96' 17°08'39" 78.09' C13 631.90' 9°4834" 108.19, C14 188.75' 14'58'17" 49.32' C15 129.66' 25°1014" 56.96' C16 47.60' 25°51 '10" 21.48' C17 73.86' 19°23'09" 24.99' C18 139.51 ' 27°5357" 67.93' C19 254.40' 8°31 '38" 37.86' C20 237.99' 38°15'01 " 158.88' C21 106.68' 37°38 23" 70.08' C22 106.68' 35*02'18" 65.24' C23 106.68' 2°36 '05 " 4.84 ' C24 134.59' 9°46'50" 22.97' C25 139.51' 23'15'44" 56.64' C26 47.60' 48°16'10" 40.10' C27 96.84' 47°01 '11 " 79.47' C28 517.01 ' 7°59'07 72.05' C29 139.51 ' 17°41 '47" 43.09' C30 681.13' 7°07'51 " 84.77' C31 155.92' 11 °04'41 " 30.15' C32 47.60' 41'35'15 34.55' C33 175.62' 95°04'30 291.42' C34 73.86' 30°31 '05" 39.34' C35 205.16' 61°2948" 220.20' C36 211.73' 17°08'39" 63.35' C37 681.13' 9°4834" 116.62' C38 237.99' 14'58'17" 62.19' C39 80.42' 25*1014" 35.33' C40 96.84' 25°51 '10" 43.69' C41 123.10' 19°23'09" 41.65' C42 90.27' 27°5357" 43.96' C43 205.16' 8°31 '38" 30.53' C44 188.75' 38°15'01 " 126.01 ' 0 CIO, G G05 c S89°44'58'E 1319.34' TRACT 1 LEGEND: 44.718 Ac. e1/4 Corner (as note 1/16 Corner (as not D Set 1/2"x24" Rebar Found 1/2" Rebar & 0 Found 5/8" Rebar ( o Found 2" Alum. Cap ® Found (as noted) (R) Record Information (F) Found Information POB Point of Beginning LINE TABLE LINE BEARING LENGTH Ll S63°29'04 "W 41.85' L2 N86°33'56"W 35.09' L3 N79°49'47"W 89.12' L4 S82°28 26 "W 39.10' L5 S89°36'16"W 34.60' L6 N79°19'02 "W 14.25' L7 Nll °5943 "W 69.82' L8 NO2°11'09 "W 88.70' L9 N12°47'08'E 59.64' L10 N12°23'06 "W 35.65' L11 N13°28'04'E 61.15' L12 N32°51 '13'E 34.11 ' L13 N04°57'16'E 34.89' L14 NO3°3422"W 54.23' L15 N41 °4923 "W 101.10' L16 NOO°19'14 "W 25.30' Ll 7 N69°52'43 "W 44.27' L18 N55°24'39"W 32.32' L19 N43°13'00 "W 17.16' L20 N86°33'56 "W 35.09' L21 N79°49'47"W 89.12' L22 S82°28 26 "W 39.10' L23 S89°36'17"W 34.60' L24 N79°19'02 "W 14.25' L25 N11 °5943 "W 69.82' \ RADIAL BEARING TA Number I BEARIM Nil S10°10'13 R12 N07°31 '34 R13 S00°2343 R14 N10°40'56 R15 S10°40'58 R16 N77°12'52 R17 N77°36'54 The following requirements denoted by red text are copied from the document Application for Planned Unit Development (PUD): E. Please provide the following information in a narrative format with supporting drawings or other format as needed: a. An overall description of the goals and objectives for the development of the project. A2Z Response: The intent of this development is to provide a quality RV Park experience to travelers and tourists visiting the Glacier Park and Flathead Lake area. The RV Park is intended to take advantage of the natural strengths of its location, including: • Bicycle/pedestrian access to new downtown rails -to -trails project via the MDT pathways • Natural setting adjacent to Ashley Creek • Views of the mountains surrounding the valley • Access to extensive hiking / biking pathways • Robust city utility infrastructure to serve RV's • Ease of access to US93 and US93 Bypass • Nearby shopping, restaurants, RV dealership and other services b. In cases where the development will be executed in increments, a schedule showing the time within phase will be completed. A2Z Response: The development will be phased. A schedule of the timeline and description of the phases is attached. c. The merit to which the plan departs from zoning and subdivision regulations including but not limited to density, setbacks and use, and the reasons why such departures are or are not deemed to be in the public interest; A2Z Response: The underlaying zoning district on this property is designated B-2. The deviations required from this zoning are as follows: 27.13.030 Conditional Use Permit — Within the B-2 zoning district Campgrounds/RV Parks are a conditional use. This application seeks to make it a permitted use. City zoning regulations do allow Campgrounds/RV Parks as a conditional use, so clearly the city does not seek to preclude the development of Campgrounds/RV Parks but instead have an opportunity to review such proposals and provide regulatory guidance for the individual situations. It also seems within the public interest to encourage the development of larger parcels with frontage/access to major highways as transitioning areas providing separation to more isolated and purely residential tracts. But primarily, the PUD process will allow for the same type of city review that is usually undertaken in the CUP process. • 27.24.030 (4) Construction — All off-street parking requires improvement with asphalt or concrete or comparable hard surface. This application seeks to allow RV spaces an alternative surface treatment. The purpose of the regulation is to suppress dust generation within the airshed. However the RV parking spaces are not a location with fast moving vehicles. The combination of the compacted clean angular stone and slow movement of vehicles will not create dust. The stone will be kept in place through t the use of concrete bordering materials. A2Z Response: The deviation from the subdivision standards that this development seeks are: 28.3.14 Q - Street Lights — The RV park is eager to highlight the Montana night-time sky to the customers of the RV park. Cut-off type, downward facing lighting mounted on building entrances A2Z Engineering, PLLC PUD Application Exhibit (restrooms, clubhouse, and customer check -in buildings). And any areas with potential pedestrian hazards would have pedestal mounted down lighting. However most of the park would be left unlighted. d. The nature and extent of the common open space in the project and the provisions for maintenance and conservation of the common open space; and the adequacy of the amount and function of the open space in terms of the land use, densities and dwelling types proposed in the plan; A2Z Response: The common / open spaces within the development must by necessity provide for multiple purposes in the development. This is simply a result of the high value of the land and the cost to develop it to city standards. So these areas will allow for: Recreational use by RV park customers needing larger outdoor spaces for physical activities and small gatherings such as: o dog walking o children's running / playing / exercising o picnicking and/or grilling o campfire gatherings o bicycling o relaxing Landscaped areas to provide for physical and visual separation of RV park spaces from o established walking trail facility 0 other RV spaces o traffic on surrounding city streets o surrounding commercial / highway industrial development Stormwater mitigation and management through the use of well planned, very shallow storage and bio-filtration areas Maintenance will be provided by the owner/manager of the park for the entire development. Conservation of such open spaces will be preserved by the site plan of the approved PUD and limitations on density of development. e. The manner in which services will be provided such as water, sewer, storm water management, schools, roads, traffic management, pedestrian access, recreational facilities and other applicable services and utilities. A2Z Response: Services provided to this development will be: • Water & Sewer: City of Kalispell water and sewer mains will be extended to provide for sanitation, irrigation and fire suppression. Each and every RV camp site will have water, sewer, electrical, cable TV and Wi Fi. • Storm Water Management: An engineered design will be completed for the on -site stormwater management and mitigation. This will be submitted to the city engineering office for complete review and approval prior to construction. • The RV park will not serve long term guests so no school services will be provided • Roads: The development will construct two roadway systems; o Public/City Streets: Improvements will be made during various phases of the project to provide a city standard street connection between the US93 Bypass and Ashley Meadows Road. This will be built to full city standards for design and construction. It's location will be adjacent to the RV Park but not within it. o Private Streets: Twenty-four foot wide asphalt streets with appropriately sized turning areas will be constructed within the development to provide (1) good internal traffic circulation and Basecamp Outpost LLC Page 2 A2Z Engineering, PLLC PUD Application Exhibit (2) a connection between the city/state roadways to the individual RV spaces. These streets will be designed, constructed and maintained by the development. • Traffic Management: Traffic management on city street surrounding the development are the jurisdiction of the city/state officials. Within the development the management of traffic will be the responsibility of the RV park's owner/manager. The park will implement standard speed limits, intersection controls, pedestrian crossings and parking restrictions. Violation of the established rules will result in ejection of the customer from the facility. • Pedestrian Access: Pedestrian and bicyclist travel within the development is going to be a key component and feature of the RV Park. The property itself is bisected by approximately 2800 feet of existing asphalt trails infrastructure that stretches continuously from Somers to Downtown Kalispell to Kila. The park will have multiple asphalt trail connections to the existing trail to provide customers with ease of use between the trail system and the RV park's sites. Internally the proposed trails will also provide access to common / open areas for recreational use. • Recreational Facilities: The interconnection planned between the RV Park and the existing trails system is explained above. The RV park itself will also have private recreational amenities for their customers. These will include large open filed for playing, running and relaxing. • Electrical Power: The facility will provide 30 to 5o amp RV power connections at all sites. This will be an extension of the Flathead Electrical Coop's system, designed and constructed to their standards. • Communications: Cable TV and Wi Fi will be provided. T. i ne reiaiionsnip, Denenciai or it is proposed to be established A2Z Response: The neighborhood is typical of most "edge of town" highway corridors, consisting of commercial/industrial uses adjacent to the highway and transitioning into county SAG-lo zoning. This development provides an opportunity to build a buffer between those two extremes in land usage. g. How the plan provides reasonable consideration to the character of the neighborhood and the peculiar suitability of the property for the proposed use. A2Z Response: The property is large and has a measure of seclusion from the surrounding areas. There is highway frontage to the north, industrial to the east, blocked off by Ashley Creek to the west, and large tract residential to the south; so this is a very diverse area to accommodate. However this property was intended by the Kalispell Growth Policy to be a transitional development that could buffer between the large residential and the industrial uses. To accomplish that goal, the proposed RV park will utilize trees/landscaping to provide modest separation from the surrounding properties. h. Where there are more intensive uses or incompatible uses planned within the project or on the project boundaries, how with the impacts of those uses be mitigated. A2Z Response: The RV Park will meet up with less intensive uses on the western and southern edges where it abuts large tract residential lots. Fortunately there is a major mitigating feature in the form of the existing pedestrian bicyclist pathway and its associated 50-foot wide right-of-way. This trail runs all along the western and southern edges of the property and effectively creates a ioo-foot or wider buffer to the adjacent residential lots. The development will work to populate the area with a variety of vegetation to further encourage separation between the parcels. i. How the development plan will further the goals, policies and objectives of the Kalispell Growth Policy. A2Z Response: See the response in the submittal specific to the Kalispell Growth Policy for the Highway 93 South Corridor Area. Basecamp Outpost LLC Page 3 A2Z Engineering, PLLC PUD Application Exhibit j. Include site plans, drawings and schematics with supporting narratives where needed that includes the following information: (1). Total acreage and present zoning classifications; A2Z Response: As shown on the plans, there are two tracts making up this project: Tract 1 has 44.718 acres and Tract 2 has 5.612 acres, for a total of 50.33 acres. The present zoning classification for both tracts is RA-1; but a concurrent application seeks to rezone to B-2. (z). Zoning classification of all adjoining properties; A2Z Response: As shown on the plans, the adjoining properties are zoned as follows: • Flathead County SAG-10 (Suburban Agricultural) zoning abuts the property on the west edge • Flathead County SAG-10 and SAG-5 (Suburban Agricultural) zoning abuts the property on the south edge • Flathead County I-1H (Light Industrial Highway) abuts the property on the majority of the eastern side • City of Kalispell B-2 (General Business) abuts the property on the northern end of the eastern side • City of Kalispell RA-1 (Residential Apartment) is located north of the property on the other side of the US Highway 93 Bypass (3). Density in dwelling units per gross acre; A2Z Response: The density of RV units to acreage is approximately (330 units / 50.33 acres) = 6.6 units/acre across the entire property. There are specific phases and locations where spaces are more concentrated than this general number allows. (4). Location, size height and number of stories for buildings and uses proposed for buildings; A2Z Response: The first phases of the development will utilize smaller type structures. These structures will serve functions such as camper check -in, restrooms and maintenance equipment storage. As the development enters later phases the owner will develop amenities on the order of a clubhouse, pool, stables for traveler's horses, etc. The owner will also construct residential quarters in two locations: (1) near the front entrance to the site combined with the check -in facility, and (2) near the SW corner combined with the clubhouse facilities. These structures will be modest in size and not more than two levels high. (5). Layout and dimensions of streets, parking areas, pedestrian walkways and surfacing; A2Z Response: Streets within the development will be 24 foot wide asphalt roadways for RV parks as required by the city subdivision regulations. Parking areas will be provided near check -in and recreational amenities as required by city zoning regulations. Pedestrian walkways shall be asphalt surfaced. 6). Vehicle, emergency and pedestrian access, traffic circulation and control; A2Z Response: The proposed development is intended to provide ease of entrance, exit and circulation for large recreational vehicles. This type of design by default accommodates larger emergency vehicles. The development is also designed to have optimal interconnection with the adjacent pedestrian / biking trail. Finally, the control of vehicle speeds within the development will be critical to providing an inviting and safe customer experience, so adequate signage and other traffic calming measures will be used. (7). Location, size, height, color and materials of signs; A2Z Response: Signage at the entrance and highway exposed corners of the project will be in the style similar to that found in Glacier National Park. Some representations of that are: Basecamp Outpost LLC Page 4 A2Z Engineering, PLLC PUD Application Exhibit The intent is to establish clearly legible signage in the motif of white on brown to mimic natural surroundings and minimize intrusiveness. Internal street and trail directional signage will be on a scale somewhat smaller than normal regulation highway signs to give a create a more human -scale hiker/biker trail type impression. Monument signs will be preferred at the entrance. Steel backed signs on 4 ft steel posts will be standard for other street markers and directional signage. (8). Location and height of fencing and / or screening; A2Z Response: The development will need some fencing, probably located along the northern and eastern sides to provide separation from adjacent city/state roadways and right-of-way. This fencing will be agricultural in type. (9). Location and type of landscaping; Basecamp Outpost LLC Page 5 A2Z Engineering, PLLC PUD Application Exhibit A2Z Response: Landscaping within the development is intended to be primarily turf/lawn to provide for ease of walking through the RV park. A mixture of deciduous and conifer trees will be planted to break up line of sight through the center of the RV park. On the northern edge of the property (abutting US93 Bypass), a mixture of trees and fencing will be provided to establish separation from the MDT highway right-of-way. Along the established pedestrian and bicycling trails the development will plant a mixture of tree types and species. A space has been left outside of the trail right-of-way to increase the physical separation between RV spaces and the trail. (1o). Location and type of open space and common areas; A2Z Response: Open spaces and common areas are provided through out the development. An effort has been made to hold the development of RV parking spaces away from the established pedestrian pathway and allow for a natural buffer to improve pedestrian / camper privacy and experience. Other open spaces and common areas are provided (1) in the centrally located open park area and (2) at the main entrance to the development coming from the US 93 Bypass access. (11). Proposed maintenance of common areas and open space; A2Z Response: The whole property, including common areas and open spaces, will be entirely maintained by the owner of the development. (12). Property boundary locations and setback lines A2Z Response: Property boundaries are denoted on the plans. The locations of RV parking pads and any permanent structures will be conformed to the minimum setbacks specified in the underlying B-2 zoning. (13). Special design standards, materials and / or colors; A2Z Response: The RV Park's will structures will be built in the farmhouse / arts & crafts style to provide connection to the historic hunting/fishing lodge type facilities found in the northwestern US Rockies. The colors will be earth and vegetative tones mixed in with white. (14). Proposed schedule of completions and phasing of the development, if applicable; A2Z Response: The project will be constructed in several phases, so a phasing plan is included in the submittal materials. (15). Covenants, conditions and restrictions; A2Z Response: The development is intended to remain under a single ownership and management, therefore no recorded covenants, conditions or restrictions are proposed. Instead the developer has created a preliminary set of camper/customer rules to be used when the RV Park opens. These are included in the submittal materials. (16). Any other information that may be deemed relevant and appropriate to allow for adequate review. A2Z Response: Montana Basecamp is a tourist travel destination for RV vacationers. RV's will now be able to stay in Kalispell and bike to the downtown businesses. Basecamp Outpost LLC Page 6 PUD Exhibit - Compatibility with the City of Kalispell Growth Policy The following requirement denoted by red text are copied from the document Application for Planned Unit Development (PUD): E. i. How the development plan will further the goals, policies and objectives of the Kalispell Growth Policy. To respond in a complete and thorough manner the goals, policies and objectives of the Kalispell Growth Policy will be address one by one below. The following requirements denoted by red text are copied from the document Kalispell Growth Policy Plan - It _?035, beginning on page 89 under the section for the Highway 93 South Corridor Area Plan. GOALS: 1. A CONCENTRATED COMMERCIAL CENTER BISECTED BY HIGHWAY 93 TO SERVE THE IMMEDIATE COMMERCIAL NEEDS OF THOSE PEOPLE LIVING AND WORKING IN THE GENERAL AREA OF THE SOUTH 93 CORRIDOR. A2Z Response: This development uses highway 93 access to provide commercial services to the tourism section of the Flathead Valley's economy; in turn supporting expansion of the number of local jobs in that sector. 2. EXPANSION OF COMMERCIAL DEVELOPMENT SOUTH OF CEMETERY ROAD/LOWER VALLEY ROAD NEEDS TO BE ADDRESSED UNDER A PLANNED UNIT DEVELOPMENT IN ORDER TO ADEQUATELY ADDRESS VEHICULAR AND PEDESTRIAN ACCESS, SIGNAGE, SETBACKS, AND OTHER ISSUES RELATING TO PROTECTING AND PRESERVING THE COMMUNITY ENTRANCE WAY TO KALISPELL. A2Z Response: This project is submitting for approval through the PUD process. And as a business it will also support and benefit from providing an attractive community entrance way. 3. PRESERVING THE FUNCTIONALITY OF THE INTERSECTION OF HIGHWAY 93 AND THE HIGHWAY 93 BYPASS SHOULD BE A PRIORITY. A2Z Response: The intersection of US93 and the US93 Bypass is appropriately designed and sized to accommodate the larger private vehicle sizes that use RV parks. During most of the year the usage in the RV park will be lower (off-season) and thereby have little actual impact. 4. DEVELOPMENT ALONG THE HIGHWAY 93 SOUTH CORRIDOR SHOULD OCCUR IN AREAS WHERE PUBLIC SERVICES, UTILIT] ESAND FACI LTIES ARE AVAI LABLE OR CAN BE PROVIDED. A2Z Response: The City of Kalispell has master planned for many years to provide services to the property which this development is using. 5. NEW DEVELOPMENT WHETHER COMMERCIAL, INDUSTRIAL OR RESIDENTIAL SHOULD BE OF HIGH QUALITY IN DESIGN AND ARCHITECTURAL QUALITY. A2Z Response: The proposed project is completing the PUD process to represent its high quality design. A2Z Engineering, PLLC PUD Application Exhibit 6. FREE FLOWING TRAFFIC ON HIGHWAY 93 SHOULD BE MAINTAINED AND NEW DEVELOPMENT SHOULD INCORPORATE DESIGN AND TRAFFIC FEATURES THAT WILL ELIMINATE THE NEED FOR PRESENT OR FUTURE TRAFFIC SIGNALS BETWEEN FOUR CORNERS AND HIGHWAY 82. A2Z Response: The proposed development will not require any type of new access onto either US93 or US93 bypass beyond those approaches that already exist. 7. A GRID STREET SYSTEM SHOULD BE ESTABLISHED AS NEW DEVELOPMENT OCCURS. A2Z Response: The proposed development will construct both internal and off -site streets in a grid -type pattern to provide a strong internal and external circulation for larger motor vehicles. 8. DEVELOPMENT SHOULD INCORPORATE DESIGN FEATURES AND LAND USES APPROPRIATE TO ADJACENT AIRPORT TRAFFIC. A2Z Response: The development is located some ways from the city airport; but it will certainly abide by any city, state and FAA regulations pertaining to design features and land use. 9. MDT OWNED EXCESS OR SURPLUS RAILROAD RIGHT-OF-WAY NOT NEEDED FOR THE HIGHWAY 93 BYPASS SHOULD BE INCORPORATED INTO THE OVERALL DEVELOPMENT PATTERN OF THE AREA. A2Z Response: Previous owners of the property have worked with MDT to incorporate and upgrade a pedestrian trail system that was originally slated to use old railroad right-of-way. 10. THE FUTURE VIABILITY OF THE CITY OWNED BIOSOLIDS LAND APPLICATION SITE IMMEDIATELY SOUTH OF CEMETERY ROAD NEEDS TO BE PROTECTED. APPROPRIATE DESIGN, SETBACKS AND MITIGATION FEATURES SHOULD BE INCORPORATED INTO ANY DEVELOPMENT PROPOSED ADJACENT TO THIS SITE. A2Z Response: The proposed development is not adjacent to the city owned biosolids land application site. 11. WORK WITH THE SOMERS/LAKESIDE SCHOOL DISTRICT TO LOCATE A FUTURE SCHOOL SITE IN THIS AREA. A2Z Response: The subject property has been for sale for many years without becoming the focus of a school district project. 12. THE HIGHWAY 93 BYPASS, THE INTERSECTION OF HIGHWAY 93 AND THE BYPASS AND HIGHWAY 93 ARE GATEWAY ENTRANCES AND SCENIC CORRIDOR ENTRANCES TO OUR COMMUNITY AND AS SUCH NEED SPECIAL TREATMENTAND PROTECTION. A2Z Response: The proposed project fronts on the US93 Bypass but is only allowed one entrance approach that is shared with other parcels in the area. Vegetative buffering will be provided along this same edge to mitigate visual impacts to both the US93 Bypass users and the RV park customers. These measures will ensure protection of said highway. 13. PRESERVE THE TRANQUILITY OF RESIDENTIAL AREAS BY MINIMIZING POTENTIAL CONFLICTS BETWEEN NOISE ASSOCIATED WITH THE HIGHWAY AND INDUSTRIAL USES. Basecamp Outpost LLC Page 2 A2Z Engineering, PLLC PUD Application Exhibit A2Z Response: This project is intended to be a transitional land use to provide buffering between the highway industrial uses along US93 and the residential properties located near Ashley Creek. 14. BUILD A NEW FIRE STATION TO SERVE CURRENTAND FUTURE DEVELOPMENT IN THE AREA. A2Z Response: The subject property has been for sale for many years without becoming the focus of a fire station project. 15. PROVIDE FOR THE ONGOING ACQUISTION, CONSTRUCTION AND MAINTENANCE OF PARKS, BIKE AND PEDESTRIAN TRAILS AND OTHER RECREATIONAL FACILTIES. A2Z Response: This development will provide for vegetative buffer style improvements and long term maintenance along the established pedestrian / biking trail. This will enhance the existing facility and reduce the necessity of spending city resources for the same purpose. 16. PEDESTRIAN AND BIKE TRAILS SHOULD BE INCORPORATED INTO NEIGHBORHOODS AND CONNECT WITH OR PROVIDE FOR FUTURE CONNECTION WITH EXISTING OR FUTURE TRAILS. A2Z Response: The proposed development has made a priority of incorporating connections between the open / common spaces in the RV park and the established pedestrian / biking trail. Policies: 1. Recognize the need within the community for high paying, high quality industrial based jobs and business. Promote and encourage those businesses in this area. A2Z Response: This project will provide for construction of a business that boosts economic development of the south side of Kalispell. Provision of a wide variety of service businesses enhance the desire of industrial job providers to relocate to the area. 2. Create incentives for development of industrial based businesses, including e-commerce based businesses, along the Highway 93 South Corridor. A2Z Response: This project will provide for construction of a business that boosts economic development of the south side of Kalispell. Provision of a wide variety of service businesses enhances the desire of industrial job providers to relocate to the area. 3. Avoid a pattern of one lot deep linear commercial and industrial development along the Highway 93 South Corridor; instead encourage development patterns that extend horizontally back from the highway creating commercial or industrial centers and parks. A2Z Response: The proposed development is over 5o acres that provides the desired horizontal commercial uses. 4. Require high quality development as it relates to the provision of services, utilities, facilities and amenities. Basecamp Outpost LLC Page 3 A2Z Engineering, PLLC PUD Application Exhibit A2Z Response: The use of the PUD process in planning the proposed development will ensure adequate public and regulatory input concerning the services, utilities, facilities and amenities. 5. Additional accesses onto Highway 93 shall be limited and a grid street system shall be developed when possible. A2Z Response: The proposed development will construct both internal and off -site streets in a grid -type pattern to provide a strong internal and external circulation for larger motor vehicles. Access to US93 and US93 Bypass are at locations already provided with shared approaches. 6. Frontage roads shall be developed as part of a grid street system to avoid additional accesses onto Highway 93• A2Z Response: A new city street paralleling US93 will be constructed by the development to provide for a more robust street system. 7. Provide alternative north/south roadways parallel to Highway 93 on both the east and west sides of the highway. A2Z Response: A new city street paralleling US93 will be constructed by the development to provide for a more robust street system. 8. Environmentally sensitive areas shall be avoided and protected when possible. A2Z Response: Within this project, the bulk of the development is being done on areas historically used as pasture lands. More sensitive areas on the project perimeter (those located along Ashley Creek) are being essencially segregated from the RV park development (left in native natural condition). 9. High quality design standards shall be applied to new development along the corridor related to architecture, parking lot layout, lighting, landscaping, setbacks and signage. A2Z Response: The PUD process that this project is submitted under will ensure that both the city regulatory officials and the public have adequate information and opportunity to encourage attractive architecture, parking lot layout, lighting, landscaping, setbacks and signage. lo. All parking lots shall be paved and landscaped. A2Z Response: This project will have paved and landscaped parking lots. 11. Recognize the need for the provision of fire and police services to the Highway 93 South Corridor area. A2Z Response: This project will pay all necessary fire and police services impact fees. 12. Ensure that there is a well-informed public and property owners along the corridor regarding the implications of the extension of public services to that area. A2Z Response: The PUD process for this project involves public notifications and meetings for this purpose. Basecamp Outpost LLC Page 4 A2Z Engineering, PLLC PUD Application Exhibit 13. Aviation easements should be required for all new development or redevelopment in the Highway 93 South Corridor area. A2Z Response: if such easements are necessary for or applicable to this project they will be provided. 14. Whenever a property develops or changes ownership the developer/owner should be alerted that the property is in the airport affected area. A2Z Response: Acknowledged. 15. Because of the presence of the municipal airport, residential uses are not deemed to be appropriate within % mile of the easterly % mile of Cemetery Road (the south end of the proposed runway). A2Z Response: The proposed project is not located near the described lands. 16. Height of personal, commercial or public communication towers or antennas should be restricted to reduce conflicts with the existing and proposed Kalispell Airport expansion. A2Z Response: The proposed project will conform to all city, state and FAA requirements for height restrictions pertaining to the Kalispell airport. 17. Development around the city's 4o acre biosolids land application site located on the south side of Cemetery Road should take into consideration mitigating measures such as fencing, extra setbacks and an acknowledgement that they abut a sludge injection site. In addition, in the event that this site becomes surplus to the city, some provision should be made to provide for access to the site from the east, south and west to provide access for future development at that time. A2Z Response: The proposed project is approximately % mile away from the 4o acre site. 18. The following design standards are intended to enhance the gateway entrances to Kalispell: a. Access control should be the norm along the 93 corridors. A2Z Response: The proposed development will utilize existing shared approaches already established on US93 and the US93 Bypass. b. Access should be coordinated so as to allow only collector or arterial streets to intersect Highway 93. The judicious use of right -in right -out approaches, frontage roads and good internal development street design should be the rule to reduce or eliminate the need for direct access onto major gateway roads. A2Z Response: The proposed development will utilize existing shared approaches already established on US93 and the US93 Bypass. c. Areas planned for commercial development along Highway 93 should occur as an integrated development utilizing and enhancing the property back from the highway as opposed to occurring as a shallow linear strip. Significant individual business highway exposure, individual access points, and pole signage would not be the norm. Basecamp Outpost LLC Page 5 A2Z Engineering, PLLC PUD Application Exhibit A2Z Response: The proposed RV park project is going to fulfill the intent of this design standard. d. Monument signs are preferred over pole signs. A2Z Response: Signage for the RV Park will be in conformance with the applicable city, county and state regulations. Signage of the monument type will be given first priority in consideration. e. Four sided architecture should be the norm for all properties abutting the gateway entrances. A2Z Response: The proposed development will have only a few permanent structures, but they will by necessity be the type to have architectural detailing on all four sides. This is desirable since customers using the park will be travelling internally to all areas, and unfinished building sides would be seen by almost all the users. f. Billboards should be prohibited in the commercial and residential zones. Existing billboards in these zones should be considered a primary use. Such existing billboards should be phased out in these zones under the following schedule: at the end of their current lease or when another primary use is proposed on the same parcel or tract of land. A2Z Response: The development will not host off -site commercial billboards. g. The scale of any commercial development should be sized to serve the immediate neighborhood (i.e. Somers, South Kalispell) as opposed to regional in scale. A2Z Response: The proposed project is intended to serve the tourism industry and tourists traveling to and through Kalispell. This will be of a benefit to residents in Kalispell as it would allow traveling family and friends to stay in the city of Kalispell with their RV's. 19. Development in the commercial areas should be mixed use in nature creating an overall integrated neighborhood as opposed to linear strip commercial development fronting the gateway entrances. A2Z Response: This project is intended to provide a commercial/residential buffer to mitigate existing linear strip commercial and highway industrial development already in place along US93• 20. Additional setbacks along with fencing, berming and landscaping should be used to buffer new residential and school development adjacent to existing land zoned for industrial uses. A2Z Response: The proposed RV park itself would provide the buffer between industrial uses near the highway and residential uses near Ashley Creek. 21. A vehicular/pedestrian connection should be provided connecting properties to the north and south of the proposed Highway 93 Bypass to provide the following: a. Offer a parallel route to Highway 93 Basecamp Outpost LLC Page 6 A2Z Engineering, PLLC PUD Application Exhibit A2Z Response: The proposed city street that will be developed adjacent to the RV park will have pedestrian facilities (sidewalk) that runs north -south parallel to US93. This sidewalk will connect to sidewalks crossing US93 Bypass at the existing round -about. b. Reduce traffic on Highway 93 A2Z Response: The proposed city street along the eastern edge of the RV park will allow for some traffic to avoid using US93• c. Provide options for internal travel within developments to the north and south of the Highway 93 Bypass A2Z Response: The proposed city street along the eastern edge of the RV park will allow for some traffic to avoid using US93. Should the RV Park purchase additional lands to the east of the current site, a grade separated pedestrian crossing may be constructed to provide additional pedestrian and bicyclist safety. d. Reduce the need for additional access points on Highway 93 A2Z Response: The proposed city street along the eastern edge of the RV park will tie into US93 and US93 Bypass at existing shared use approaches. No new access points onto US93 or the US93 Bypass are proposed. 22. Advocate the design and site layout of new residential development adjacent to industrial zoned property, Highway 93 and the future bypass to incorporate noise reduction techniques so that the new development will not be affected by noise that exceeds 6o dBA at the property line. A2Z Response: The project will not place permanent residential structures immediately adjacent to the US93 Bypass, so there won't be a need for noise reduction techniques. 23. Encourage the use of setbacks and earth berms as noise reduction techniques in residential development to mitigate noise impacts and discourage the use of sound walls. A2Z Response: The project will not place permanent residential structures immediately adjacent to the US93 Bypass, so there won't be a need for noise reduction techniques. 24. A future fire station site should be provided in the area. The site should include an area no less than 2 acres. A2Z Response: The subject property has been for sale for many years without becoming the focus of a fire station project. 25. Park and trail locations should be located and developed in accordance with the parks and recreation comprehensive master plan. A2Z Response: A major pedestrian bicycle trail facility already passes through the property. This development will seek to enhance the value of that facility. Recommendations: Basecamp Outpost LLC Page 7 A2Z Engineering, PLLC PUD Application Exhibit 1. New development along the Highway 93 South Corridor shall be required to connect to public services and utilities. A2Z Response: The proposed project will connect to the City of Kalispell's public services and utilities. 2. The City of Kalispell shall explore incentives to encourage appropriate industrial development and expansion of existing businesses in this area. A2Z Response: Acknowledged. 3. Architectural design standards should be adopted that require high quality design in architecture including four sided architecture, landscaping, lighting, signage and parking lot design. A2Z Response: The PUD submittal shall address those issues. 4. Coordinate an overall access plan with the Montana Department of Transportation to avoid the haphazard placement and approval of new access onto Highway 93 South. A2Z Response: This project will utilize existing shared approaches already existing on the adjacent highways. No new approaches are proposed. 5. Ensure that large scale developments adequately mitigate impacts associated with traffic and the provision of services to the area. A2Z Response: A traffic impact study and studies of the extension of city utility services will be provided as part of the engineering design process for the project. 6. Avoid inappropriate development of general commercial type uses along the highway corridor south of the Four Corners commercial POD and favor the development of light industrial and e-commerce based businesses instead. A2Z Response: Acknowledged. 7. Continue to coordinate land use policies with Flathead County and Lakeside Sewer District to insure that new development along the Highway 93 South Corridor is served by public water and sewer. A2Z Response: Acknowledged. 8. Plan for the future provision of fire and police services and facilities for the Highway 93 South Corridor area. A2Z Response: Acknowledged. 9. Continue to review, revise and update standards, policies and regulations that will insure high quality development that meets the needs of the local and regional economies and communities. A2Z Response: Acknowledged. Basecamp Outpost LLC Page 8 A2Z Engineering, PLLC PUD Application Exhibit lo. Continue working on a phased approach to the expansion of the potential utility service area with the Lakeside/Somers inter -governmental bodies as well as the local community. A2Z Response: Acknowledged. Basecamp Outpost LLC Page 9 A 1 1.. 77. 14 April 2018 Basecamp Outpost LLC / Montana Basecamp Inc. Planned Use Development Report For submission to: City of Kalispell Planning Department Report prepared by: A2Z Engineering, PLLC. 138 East Center Street, Suite A Kalispell, MT 59901 (406) 755-7888 A2Z-Engineering.com A2Z Engineering, PLLC City of Kalispell PUD Report The following requirements denoted by red text are copied from the document Zoning Ordinance, Adopted by the Kalispell City Council, Ordinance No.1677, Date: July 19, 2010, Chapter 27.19: Section 27.19.020(3) PUD Application Materials. The full PUD application submittal shall contain the following information in the form of an overall PUD development plan and supporting text: (a) A listing of each deviation or class of deviation from the underlying zoning district and a justification of the appropriateness for the deviation; A2Z Response: The underlaying zoning district on this property is designated B-2. The deviations required from this zoning are as follows: • 27.13.030 Conditional Use Permit — Within the B-2 zoning district Campgrounds/RV Parks are a conditional use. This application seeks to make it a permitted use. City zoning regulations do allow Campgrounds/RV Parks as a conditional use, so clearly the city does not seek to preclude the development of Campgrounds/RV Parks but instead have an opportunity to review such proposals and provide regulatory guidance for the individual situations. It also seems within the public interest to encourage the development of larger parcels with frontage/access to major highways as transitioning areas providing separation to more isolated and purely residential tracts. But primarily, the PUD process will allow for the same type of city review that is usually undertaken in the CUP process. • 27.24.030 (4) Construction — All off-street parking requires improvement with asphalt or concrete or comparable hard surface. This application seeks to allow RV spaces an alternative surface treatment. The purpose of the regulation is to suppress dust generation within the airshed. However the RV parking spaces are not a location with fast moving vehicles. The combination of the compacted clean angular stone and slow movement of vehicles will not create dust. The stone will be kept in place through t the use of concrete bordering materials. (b) A listing of each deviation or class of deviation from the city subdivision regulations design standards and a justification of the appropriateness for the deviation; A2Z Response: The deviation from the subdivision standards that this development seeks are: • 28.3.14 Q - Street Lights — The RV park is eager to highlight the Montana night-time sky to the customers of the RV park. Cut-off type, downward facing lighting mounted on building entrances (restrooms, clubhouse, and customer check -in buildings). And any areas with potential pedestrian hazards would have pedestal mounted down lighting. However most of the park would be left unlighted. (c) An existing topo map showing existing building and features and a proposed topo map showing proposed topography using one to five foot intervals drawn to a scale not less than one inch equals zoo feet showing all proposed streets, lots, buildings, open space, wetlands, floodplain, environmental hazards, storm water facilities and other elements basic to the development; A2Z Response: The existing topo map and proposed topo maps are provided within the submittal. Basecamp Outpost LLC Page 2 A2Z Engineering, PLLC City of Kalispell PUD Report (d) Proposed locations, areas, densities and types of residential and nonresidential uses and structures within the area proposed to be developed and maximum height of buildings or structure; A2Z Response: The submittal plan sheets show the proposed locations for RV pads, customer service building, maintenance structures, owner/manager quarters and amenities structures. Structures shall not exceed the 6o ft height restriction found within the zoning for B-2. (e) Proposed plans for handling: Vehicular traffic; A2Z Response: Access to the RV park in all phases will be provided primarily by the southern approach to the existing round -about onto the US93 Bypass. A city street will be built running south from this approach. Eventually this city street will tie to Ashley Meadows Road on the southern edge of the property, providing a second access out to US93• Vehicular traffic will enter the RV park primarily at the northern approach from the new city street. Within the RV park there will be a loop -grid type pattern of roads allowing access to all the RV sites. The roads and intersections are sized to accommodate motorhomes and large passenger vehicles pulling long RV trailers. These same roads are also adequate to accommodate large emergency vehicles. Pedestrian traffic routes & trails including safe routes to school; A2Z Response: Pedestrian and bicycle usage will be encouraged to used dedicated pathways that are separated from the internal roads. These pathways will generally connect the open space / common space areas to the existing MDT public pedestrian bicyclist trail system. The property is presently part of the Somer's school district. This RV park will not permit long term residence, so there will not be any children residing in the park needing access to the school district. Sewage disposal; conceptual storm water drainage and water supply; A2Z Response: The project proposes to extend city water and sewer mains from US93. A conceptual storm water plan is shown on the site layout. 4. Parks and open space; A2Z Response: Open spaces and parks are a major component of this project. Over 10 acres of the 50.33 acre project are common / open spaces. And running through the property is a 50 ft trail right-of-way that itself is over 3 acres of open area. 5. Parking; A2Z Response: Parking of customers for the RV park will be almost entirely contained within the RV sites themselves. A small amount of parking will be provided at the office / check -in area for employees and non - guest visitors. More parking would also be provided near the southwestern corner amenities area. Prominent landscaping, buffering, site perimeter and entrance treatment features; A2Z Response: As shown on the landscaping plan there are extensive numbers of trees along the outer perimeter of the property. The entrance area is also defined by a treed open space area. 7. Club houses, sales offices; A2Z Response: An area at the main entrance has been dedicated for the installation of a structure and parking lot for check -in of guests. In the first phases of the project this structure will be modest in size; but it will evolve as the guest capacity of the park expands over time. Basecamp Outpost LLC Page 3 A2Z Engineering, PLLC City of Kalispell PUD Report 8. Retaining wall work in excess of 3 feet in height; A2Z Response: The gentle topography of the property and planned filling of some lower areas will preclude the use of any extensive or tall retaining walls. Common fencing designs and locations where proposed; A2Z Response: Fencing on the property would be used only in some locations on the perimeter; most likely the northern or eastern edges. Fencing will be an agricultural type. 10. Commercial, directional and entrance signage; A2Z Response: The entrance to the development will have ground mounted monument type signage similar in composition to the type found at the entrance to Glacier National Park. Within the development the signage will be human scale white lettered signage on brown metal; once again to invoke the national park type feeling. ii. Street lighting and parking lot lighting where applicable; A2Z Response: The RV park development seeks to emphasize the night time sky and reduce artificial illumination (light pollution) to an absolute minimum. The only proposed lighting will be at entrances to the check -in office and restrooms. These lights will be building mounted, downward shining and minimized in brightness. If there is a necessity to illuminate any types of hazards for pedestrians in the RV park at night, then downward shining 4 ft tall bollard type lighting will be installed. 12. Any other pertinent site development features. A2Z Response: In later phases there will be some amenity development located in the SW corner of the property. The amenities will be focused on serving the park guests while also enhancing the city trail facility that passes close by. Potential amenities include a clubhouse, pool, stable for overnight boarding of traveler's horses, etc. Another feature of the site will be provision of living quarters for the site managers / owners. The first development of this will be the check -in facility at the park entrance. This structure will have a segregated living area to house the manager. Later there will be creation of another residence located in the SW corner of the property. This residence may be combined with the park clubhouse facility. (f) Elevation drawings which demonstrate visually the general architectural features of each proposed building or architecturally distinct group or type of buildings and the site perimeter treatment. A2Z Response: The style of architecture that will be employed in the structures on the property will be a mixture of Arts & Crafts and Farmhouse styles. The desire is to invoke a feeling found in older recreational facilities. Some examples of this are included in the submittal. Site perimeter treatment will primarily defined by trees. (g) The PUD plan shall show the boundary lines of adjacent subdivided or un-subdivided land and the existing zoning of the area proposed for the PUD overlay; A2Z Response: See the plan sheets for this information. (h) A timeline expressing the order in which the development shall occur and estimated time for completing key components or phases; A2Z Response: See the phasing plan for this information. Basecamp Outpost LLC Page 4 A2Z Engineering, PLLC City of Kalispell PUD Report (i) Adequate provision for a homeowners association or other public or private management organization to provide for the operation and maintenance of all private (non -governmental) common facilities including any private streets or alley ways, homeowners parks, club houses, sales offices, open space, trails, recreational facilities and amenities, shared parking facilities, private lighting systems, subdivision entrance signage and common mail receptacles; A2Z Response: The proposed development will have a single owner / manager. It will not require a separate private management organization. (j) Adequate provisions shall be made for maintenance of all public common facilities (e.g. a trail or park) which are developed on public land, but intended to be maintained by a private organization or homeowners association; A2Z Response: No development on public lands is proposed as part of this project. (k) Where a PUD also involves a subdivision of land, it shall also meet the application requirements of the Kalispell Subdivision Regulations and the Montana Subdivision and Platting Act at the time the preliminary plat is submitted; A2Z Response: This PUD will not involve a subdivision of land. (1) For multi -phase projects to be developed over a long period of time or where project components are proposed which may not be built for many years; The first phase of development must comply with the full application process outlined above. A2Z Response: See the phasing plan for this information. Each phase of a multi -phase PUD must be able to be free standing. A2Z Response: See the phasing plan for this information. 3. Each phase of a PUD shall not exceed the density provisions of the underlying zone as limited by the PUD. Where a phase is proposed that complies with the overall PUD plan but the actual density of the particular phase may exceed the average density allowed by the underlying zone and PUD agreement, the applicant shall either provide the necessary corresponding open space or park facilities or suitably bond for them for development in a latter phase. A2Z Response: All of the proposed RV park sites are of the same size and there won't be significant deviations from the proposed layout. If the situation does occur, then additional open space will be added. 4. Future phase or major development components may show conceptual street designs, proposed park and open space areas, trail concepts, proposed residential density, housing types (single family, townhouse, apartment, etc.) and commercial areas versus detailed lot, block, street and park development and building designs. Based on a finding and associated conditions placed on the PUD at time of approval, the applicant may be required to provide more specific information prior to development of succeeding phases based on one of the following processes: (Note: The planning staff, Planning Board or council, at their discretion, may also request additional or more complete information relative to the future phases or components prior to recommending or granting initial PUD approval). a. Minding that the outstanding items are significant and therefore future phases or components should follow the full PUD application process; A2Z Response: Acknowledged. Basecamp Outpost LLC Page 5 A2Z Engineering, PLLC City of Kalispell PUD Report b. A finding that the outstanding items are generally minor and therefore future phases or components should be reviewed under the conditional use permit process; or A2Z Response: Acknowledged. C. A finding that the outstanding issues are insignificant and therefore future phases or components should be subject to administrative review by the Kalispell Site Review Committee; or A2Z Response: Acknowledged. d. A combination of the above provisions. A2Z Response: Acknowledged. (m) Any other information, plans and details which the city staff, Planning Board and/or City Council may request to fully evaluate the development proposal and its impacts. Montana Basecamp is a destination tourist RV campground. RV's will now be able to stay in Kalispell and have biking / pedestrian access to downtown businesses. Basecamp Outpost LLC Page 6 IIJ c� C W Ut1 p 'u`b O CD O (b W Q4 R q ''y W W O W W �J p (D C ►'T W S. 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CURVE TABLE CURVE RADIUS DELTA LENGTH CI 188.75' 7'17'17 24. 01 ' C2 96.84' 48°16'10" 81.58' C3 47.60' 47°01 '11 " 39.06' C4 467.77' 7°59'07" 65.19' C5 188.75' 17°41 '47" 58.30' C6 631.90' 7°07'51 " 78.64' C7 106.68' 11 °04'41 " 20.63' C8 96.84' 41'35'15" 70.29' C9 126.38' 95°04'30" 209.71 ' C10 123.10' 30°31 '05" 65.57' C11 155.92' 61°2948" 167.35' C12 260.96' 17°08'39" 78.09' C13 631.90' 9°4834" 108.19, C14 188.75' 14'58'17" 49.32' C15 129.66' 25°1014" 56.96' C16 47.60' 25°51 '10" 21.48' C17 73.86' 19°23'09" 24.99' C18 139.51 ' 27°5357" 67.93' C19 254.40' 8°31 '38" 37.86' C20 237.99' 38°15'01 " 158.88' C21 106.68' 37°38 23" 70.08' C22 106.68' 35*02'18" 65.24' C23 106.68' 2°36 '05 " 4.84 ' C24 134.59' 9°46'50" 22.97' C25 139.51' 23'15'44" 56.64' C26 47.60' 48°16'10" 40.10' C27 96.84' 47°01 '11 " 79.47' C28 517.01 ' 7°59'07 72.05' C29 139.51 ' 17°41 '47" 43.09' C30 681.13' 7°07'51 " 84.77' C31 155.92' 11 °04'41 " 30.15' C32 47.60' 41'35'15 34.55' C33 175.62' 95°04'30 291.42' C34 73.86' 30°31 '05" 39.34' C35 205.16' 61°2948" 220.20' C36 211.73' 17°08'39" 63.35' C37 681.13' 9°4834" 116.62' C38 237.99' 14'58'17" 62.19' C39 80.42' 25*1014" 35.33' C40 96.84' 25°51 '10" 43.69' C41 123.10' 19°23'09" 41.65' C42 90.27' 27°5357" 43.96' C43 205.16' 8°31 '38" 30.53' C44 188.75' 38°15'01 " 126.01 ' 0 CIO, G G05 c S89°44'58'E 1319.34' TRACT 1 LEGEND: 44.718 Ac. e1/4 Corner (as note 1/16 Corner (as not D Set 1/2"x24" Rebar Found 1/2" Rebar & 0 Found 5/8" Rebar ( o Found 2" Alum. Cap ® Found (as noted) (R) Record Information (F) Found Information POB Point of Beginning LINE TABLE LINE BEARING LENGTH Ll S63°29'04 "W 41.85' L2 N86°33'56"W 35.09' L3 N79°49'47"W 89.12' L4 S82°28 26 "W 39.10' L5 S89°36'16"W 34.60' L6 N79°19'02 "W 14.25' L7 Nll °5943 "W 69.82' L8 NO2°11'09 "W 88.70' L9 N12°47'08'E 59.64' L10 N12°23'06 "W 35.65' L11 N13°28'04'E 61.15' L12 N32°51 '13'E 34.11 ' L13 N04°57'16'E 34.89' L14 NO3°3422"W 54.23' L15 N41 °4923 "W 101.10' L16 NOO°19'14 "W 25.30' Ll 7 N69°52'43 "W 44.27' L18 N55°24'39"W 32.32' L19 N43°13'00 "W 17.16' L20 N86°33'56 "W 35.09' L21 N79°49'47"W 89.12' L22 S82°28 26 "W 39.10' L23 S89°36'17"W 34.60' L24 N79°19'02 "W 14.25' L25 N11 °5943 "W 69.82' \ RADIAL BEARING TA Number I BEARIM Nil S10°10'13 R12 N07°31 '34 R13 S00°2343 R14 N10°40'56 R15 S10°40'58 R16 N77°12'52 R17 N77°36'54 Planning Department 201 let Avenue East Kalispell, MT 59901 Phone: (406) 758-7940 Faz: (406) 758-7739 www.kaIiApel1.qomqLpIanni APPLICATION FOR PLANNED UNIT DEVELOPMENT (PUD) PROJECT NAME Basecamp Outpost LLC / Montana Basecamp Inc. 1. NAME OF APPLICANT: Andrew J. Matthews 2. MAIL ADDRESS: 5238 Baskin Street 3. CITY/STATE/ZIP: Orlando, FL 32814 PHONE: 407.467.8436 NAME AND ADDRESS OF OWNER IF DIFFERENT THAN APPLICANT: 4. NAME: Siderius Family Limited Partnership 5. MAIL ADDRESS: 305 Commons Way 6. CITY/STATE/ZIP: Kalispell, MT 59901 PHONE: 7. TECHNICAL ASSISTANCE. A2Z Engineering 8. MAIL ADDRESS: 138 East Center Street, Suite A 9. CITY/ STATE/ZIP: Kalispell, MT 59901 PHONE: 406.755.7888 If there are others who should be notified during the review process, please list those. Check One: Initial PUD proposal Amendment to an existing PUD A. Property Address: 3260 Highway 93 South, Kalispell, MT 59901 B. Total Area of Property: 50.33 acres C. Legal description including section, township & range: See attached COS document. D. The present zoning of the above property is: RA-i 1 E. Please provide the following information in a narrative format with supporting drawings or other format as needed: a. An overall description of the goals and objectives for the development of the project. b. In cases where the development will be executed in increments, a schedule showing the time within phase will be completed. C. The extent to which the plan departs from zoning and subdivision regulations including but not limited to density, setbacks and use, and the reasons why such departures are or are not deemed to be in the public interest; d. The nature and extent of the common open space in the project and the provisions for maintenance and conservation of the common open space; and the adequacy of the amount and function of the open space in terms of the land use, densities and dwelling types proposed in the plan; e. The manner in which services will be provided such as water, sewer, storm water management, schools, roads, traffic management, pedestrian access, recreational facilities and other applicable services and utilities. f. The relationship, beneficial or adverse, of the planned development project upon the neighborhood in which it is proposed to be established g. How the plan provides reasonable consideration to the character of the neighborhood and the peculiar suitability of the property for the proposed use. h. Where there are more intensive uses or incompatible uses planned within the project or on the project boundaries, how with the impacts of those uses be mitigated. i. How the development plan will further the goals, policies and objectives of the Kalispell Growth Policy. j. Include site plans, drawings and schematics with supporting narratives where needed that includes the following information: (1). Total acreage and present zoning classifications; (2). Zoning classification of all adjoining properties; (3). Density in dwelling units per gross acre; (4). Location, size height and number of stories for buildings and uses proposed for buildings; (5). Layout and dimensions of streets, parking areas, pedestrian walkways and surfacing; 2 (6). Vehicle, emergency and pedestrian access, traffic circulation and control; (7). Location, size, height, color and materials of signs; (8). Location and height of fencing and/or screening; (9). Location and type of landscaping; (10). Location and type of open space and common areas; (11). Proposed maintenance of common areas and open space; (12). Property boundary locations and setback lines (13). Special design standards, materials and / or colors; (14). Proposed schedule of completions and phasing of the development, if applicable; (15). Covenants, conditions and restrictions; (16). Any other information that may be deemed relevant and appropriate to allow for adequate review. If the PUD involves the division of land for the purpose of conveyance, a preliminary plat shall be prepared in accordance with the requirements of the subdivision regulations. Please note that the approved final plan, together with the conditions and restrictions imposed, shall constitute the zoning for the district. No building permit shall be issued for any structure within the district unless such structure conforms to the provisions of the approved plan. The signing of this application signifies that the aforementioned information is true and correct and grants approval for Kalispell Planning staff to be present on the property for routine monitoring and inspection during review process. Applicant Signature) (Date) APPLICATION PROCESS APPLICABLE TO ALL ZONING APPLICATIONS: A. Pre -Application Meeting: A discussion with the planning director or designated member of staff must precede filing of this application. Among topics to be discussed are: Master Plan or Growth Policy compatibility with the application, compatibility of proposed zone change with surrounding zoning classifications, and the application procedure. B. Application Contents: 1. Completed application form. 2. Application, fee per schedule below, made payable to the City of Kalispell. PUD/CONCEPT PUD Zoning Review Fee Residential (no subdivision) $1,000 + $125/unit Commercial (no subdivision) $1,200 + $100/acre Residential (with subdivision) $1,000 + $100/acre Commercial (with subdivision) $1,000 + $100/acre 3. Electronic copy of the application materials submitted. Either copied onto a disk or emailed to planning@kalispell.com (Please note the maximum file size to email is 20mg) 4. A bona fide legal description of the subject property and a map showing the location and boundaries of the property. Please consult the with staff of the Kalispell Planning Office for submittal dates and dates for the planning board meeting at which it will be heard in order that requirements of state statutes and the zoning regulations may be fulfilled. 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